[Q] Weird water damage - Xperia Z1 Q&A, Help & Troubleshooting

Hello,
I used my z1 in water and it turned off after a while. Then, a day after, it suddenly turned itself on, and worked for about a day. During that period, there were an issue about battery level, and so on, it showed wrong level, but it worked. Also, i could notice some drops of water under the screen. Afterwards, it turned off, and I couldn't make it work ever since.
But... When I press vol up and power btn it vibrates 3 times. When I hold pow it vibrates once (turns on) and after couple of seconds it obvioulsy starts working, I get audio notices about new mail, SMS and so on. The second I receive mail on computer phone makes a sound as well, so it is actualy on. But... Screen is not working at all...
What can I do?
Thanks

You can try drying your phone through rice and forget about it for a couple days, however I recommend you send your phone in since the screen is already not working. If you want though, to reduce cost, you can replace the parts yourself, but it's very hard to find the parts, diagnosing what's working and not, and performing the assembly / disassembly process.

there are videos how to take z1 into parts, but it is not easy, seriously. i would also try opening ports and put phone into rice for some days.

Just one question, have you tried contacting Sony? The device is IP certified, should be covered under waranty.

Related

WTF: LED light constantly on/won't turn off

My camera led light just started acting funny an hour ago. It turned on and it si now impossible to turn the damn thing off. It still stays on when the phone is turned off. I've tried removing the battery and then put it back again. As soon as the battery is in, the light turns on again. I've tried a soft reset and ultimately a hard reset. Light remains on.
Don't want to have to go to Sony for this because I bought the phone off the bay a month ago and therefore don't have a receipt so it won't fall under warranty. Anyone have any ideas? What a pisser.
hi,same here
I think its a hardware issue where the cables have been short and are giving direct connection. I dont know if this will work but try to tap the phone a little hard on your palm. If its just a loose contact it might get sorted. This is a very crude way.
You guys want help or just venting air?
Great story.... so ?!
If you guys want venting off air, that was it! If you are looking for help however, then KINDLY state some info, like:
what the frak is the phone model, firmware, recently flashed, if so to what. Branded or unbranded, built date, etc.!
After that, perhaps a few answers can be expected
MichaeltheImage: I doubt that in this case this had anything to do with software because of the fact that it remained on after a boot or when the phone is off.
Moleculez: Yesterday it ended up fading by itself after 2 or 3 hours. This morning it started again as I removed the battery. Tapped the led side of the phone on my palm a few times; and it worked. Thanks.
"Anything mechanical, give it a good bash."
Incase someone is still looking for a way to fix this problem:
I managed to pry the plastic covering off of the camera lense/ LED with a needle.
All it took was a slight nudge on the LED cluster to reposition it. It was situated slightly off to one side, causing the short circuit which lead to the LED being constantly lit.
Problem is, in my initial frustration I poked the LED and broke it which, as a result of the short, meant that although the LED was no longer lit it still drew power from the battery.
The only way I know that the later fix worked was by using a power consumption monitoring tool to verify that the LED (and the short circuit) was no longer drawing power.
Awesome.

[Q] Galaxy S I9000 Problem turning on...

Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.
My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
Click to expand...
Click to collapse
The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
Click to expand...
Click to collapse
No, I am starting to think it's a hardware fault if that didn't work

[Q] My phone is drawned then resurrected

EDIT: Sorry for the mistake in the title
Hi guys, I need a suggestion about what to do with my phone.
I've always cleaned it under running water without problems, but Friday 5th I decided to do something more and I put it in the swimming pool to make a video; I didn't go neither deep neither for a long time: about 10-20 secs 10cm under the water surface. When I finished to record the video I pressed the stop button, the phone was frozen, touch was unresponsive and 30 secs later it said "Unable to save the video", then it worked well.
I washed the phone under tap water as written in instructions (chlorinated water has to be removed immediately after submersion). 15/30 minutes later the phone turned off by itself, and I couldn't turning it on. After some other attempt it turned on but immediately shut down after Sony logo. Some other try and the phone seemed to work well, but when I arrived at home the phone turned off by itself and I noticed that the rear camera was covered by condensation and the water indicator near the SIM card slot was pink. So I left the phone on with all ports open and I went to sleep. Next morning condensation was almost (but not entirely) gone but the phone had turned off by itself. I put it under charge and... After 5 secs it died. Saturday and Sunday the phone did not turn on, and the LED did not turn on when put under charge. Fortunately on these days Xperia Care support was closed so I had to wait the next Thursday when I came home from a study trip and... Surprise: the phone works perfectly and I'm using it right now flawlessly.
Of course the water indicator is still pink and, according to the Sony manual, warranty is gone. Should I bring it to Xperia Care for a vacuum test risking htey keep it for long time? I'm sure the ports were closed when I put the phone in the water and I did a pressure test and the results are:
one finger pressure at the center: 993(relax)-994(press)-993(stabilization)-990(release)-993(relax)
four fingers pressure at the center: 993(relax)-997(press)-993(stabilization)-989(release)-993(relax)
If you were me what would you do? Thanks in advance.
If all is working why bother then? And the pressure sensor is only worth comparing by a) slightly pushing your finger on scren with flaps closed, b) doing the sam ewith all flaps open.

Green light when connected to computer

So, one year ago, my C6602 felt on the water, for my bad, some of the waterproof doors were open. At first, it didnt damaged it at all, so i managed to turn it off, and wait cause we have a person who fix eletronic things. But, i was stupid. Even knowing that this would damage the phone, i did turned it on again...at first it were ok. One hour later, touch stoped working, couldnt turn the alarm clock off...then the screen goes off as well. Well, i did take it to stores who are specialized in cellphones and all of them told my cell was dead. Today, i decided to open it to see what the **** was happening, it turns out that i couldnt figure nothing out by myself, buttt i put the charger and got a red light. I though, its dead already, nothing bad will happen heeh. I let it for 4hrs~ charging, pressed the on buttom, but nothing happened, oh, at first, when i charged it a little, when i press the on/off buttom it would gave me 3 red notifications blinking, but that time it didnt. Instead, it went to green, and i could manage to access the cellphone on the computer (internal memory), all my files were there. Also, when chargin, it first showed me a red light, followed by a yellow/blank light, and, therefore, a green.
There is any chances that the cellphone isn't dead? Its this sorta of protection of your data what happened? Or the screen is really broken (and, by changing it, it'll be back to normal)? Thanks.
It seems that phone is turning on, but displays nothing. It may be display fault, but may be display related pcb malfunction also.

Xperia Z1 (C6902) issues after a few centimeters in water photography

I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible

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