EDIT: Sorry for the mistake in the title
Hi guys, I need a suggestion about what to do with my phone.
I've always cleaned it under running water without problems, but Friday 5th I decided to do something more and I put it in the swimming pool to make a video; I didn't go neither deep neither for a long time: about 10-20 secs 10cm under the water surface. When I finished to record the video I pressed the stop button, the phone was frozen, touch was unresponsive and 30 secs later it said "Unable to save the video", then it worked well.
I washed the phone under tap water as written in instructions (chlorinated water has to be removed immediately after submersion). 15/30 minutes later the phone turned off by itself, and I couldn't turning it on. After some other attempt it turned on but immediately shut down after Sony logo. Some other try and the phone seemed to work well, but when I arrived at home the phone turned off by itself and I noticed that the rear camera was covered by condensation and the water indicator near the SIM card slot was pink. So I left the phone on with all ports open and I went to sleep. Next morning condensation was almost (but not entirely) gone but the phone had turned off by itself. I put it under charge and... After 5 secs it died. Saturday and Sunday the phone did not turn on, and the LED did not turn on when put under charge. Fortunately on these days Xperia Care support was closed so I had to wait the next Thursday when I came home from a study trip and... Surprise: the phone works perfectly and I'm using it right now flawlessly.
Of course the water indicator is still pink and, according to the Sony manual, warranty is gone. Should I bring it to Xperia Care for a vacuum test risking htey keep it for long time? I'm sure the ports were closed when I put the phone in the water and I did a pressure test and the results are:
one finger pressure at the center: 993(relax)-994(press)-993(stabilization)-990(release)-993(relax)
four fingers pressure at the center: 993(relax)-997(press)-993(stabilization)-989(release)-993(relax)
If you were me what would you do? Thanks in advance.
If all is working why bother then? And the pressure sensor is only worth comparing by a) slightly pushing your finger on scren with flaps closed, b) doing the sam ewith all flaps open.
Related
Hello,
Yep, another noob with another dead phone!
I was swimming at the local waterfall with some friends and as you do with a waterproof phone, I was showing it off in the water. Anyway it was working fine till I put it in my pocket. When we left I pulled it out to take a photo when I realized it wouldn't turn on! So I looked at all the flaps and found water had entered in the headphone and USB jacks! (As indicated by the pink strips) Also I could see water droplets on the inside of both camera lenses and the flash. As I was a couple of hours away from home I opened all the flaps and sat it in the map holder of my car with the air vent directed to it to try and dry it out somewhat. Once I got home I put it straight in a bucket of rice where it sat for 2 days.
So today I took it out of the rice, all the water droplets had vanished and the notification LED was on and red. So I looked up what this meant and came across "SDS" so I tried the Power button + Volume up solution. The phone did vibrate 3 times like the guide said but the phone didn't turn on... at this stage I had to go to work so I left the phone on charge will I was at work. On my brake (A good 5 hours later) I came home to find the notification light had changed to blue, So I tried the SDS combo again and this time the phone vibrated once (The part where you let the power button go) but then did nothing... The notification light went out and was flashing red whenever I tried the SDS combo. So then I tried the Sony update tool, but the phone doesn't do anything when plugging it into the computer so that didn't work.
So the current status of the phone is that it's dead, only thing it will do is flash the notification light red when trying the SDS combo, but now it's not even vibrating at all... The light flashes twice then there's a slight pause, then 2 flashes again if that means anything.
Any help would be much appreciated
Put te Xperia with all the flaps open in a jar closed full of rice for 1 week... This will help you to dry the Phone... Dont try to charge it or try to turn on !
I think the phones dead
Well, water damages the actual hardware. Nothing you do can repair that damage, especially as you powered up the phone afterwards which probably destroyed some components inside the phone.
Take it for repair.
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if you would have read the manual you would know its written there
DO NOT PUT PHONE IN THE WATER
Hello,
I used my z1 in water and it turned off after a while. Then, a day after, it suddenly turned itself on, and worked for about a day. During that period, there were an issue about battery level, and so on, it showed wrong level, but it worked. Also, i could notice some drops of water under the screen. Afterwards, it turned off, and I couldn't make it work ever since.
But... When I press vol up and power btn it vibrates 3 times. When I hold pow it vibrates once (turns on) and after couple of seconds it obvioulsy starts working, I get audio notices about new mail, SMS and so on. The second I receive mail on computer phone makes a sound as well, so it is actualy on. But... Screen is not working at all...
What can I do?
Thanks
You can try drying your phone through rice and forget about it for a couple days, however I recommend you send your phone in since the screen is already not working. If you want though, to reduce cost, you can replace the parts yourself, but it's very hard to find the parts, diagnosing what's working and not, and performing the assembly / disassembly process.
there are videos how to take z1 into parts, but it is not easy, seriously. i would also try opening ports and put phone into rice for some days.
Just one question, have you tried contacting Sony? The device is IP certified, should be covered under waranty.
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and the phone was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it's got turned off(enough charge was there), I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
It's very likely that there is "only" some corrosion by the display connector because of the water. This probably causes the short circuit. If you can see some corrosion inside the phone (especially under the display connector) on the board, clean it carefully with a soft toothbrush and Isoprpyl alcohol (from the pharmacy).
Worked for me on my old Xperia.
Good luck!
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
Click to expand...
Click to collapse
Open up the phone and clean it out.. Might be some corrosion indeed. Watch JerryRigEverything, he explains it very well. I wonder, how much water came inside?
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
Click to expand...
Click to collapse
Yes mate, this is your only option, to open up the phone and check for rust. Be sure to dissconect the battery, and use coke in case you find any corrosion or rust. Googd luck
It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.
maxram said:
It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.
Click to expand...
Click to collapse
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.
MrMike2182 said:
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.
Click to expand...
Click to collapse
it actually still works. I tried hard not to turn it off because the power button is broken. Last night, I fell asleep and forgot to charge it and battery drained and phone turned off.
It still charges but I can't turn it on because the power button is broken.
I was hoping if anyone knows if a USBC jig can help and turn it on for a bit or any other way to trigger download mode and then restart.
Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.
zyxw-androidiani said:
Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.
Click to expand...
Click to collapse
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.
maxram said:
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.
Click to expand...
Click to collapse
Try opening and removing the simcard tray while the phone rest in the box with desiccant. Hopefully can remove water vapors better and faster.
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