Another dead Xperia - Xperia Z Q&A, Help & Troubleshooting

Hello,
Yep, another noob with another dead phone!
I was swimming at the local waterfall with some friends and as you do with a waterproof phone, I was showing it off in the water. Anyway it was working fine till I put it in my pocket. When we left I pulled it out to take a photo when I realized it wouldn't turn on! So I looked at all the flaps and found water had entered in the headphone and USB jacks! (As indicated by the pink strips) Also I could see water droplets on the inside of both camera lenses and the flash. As I was a couple of hours away from home I opened all the flaps and sat it in the map holder of my car with the air vent directed to it to try and dry it out somewhat. Once I got home I put it straight in a bucket of rice where it sat for 2 days.
So today I took it out of the rice, all the water droplets had vanished and the notification LED was on and red. So I looked up what this meant and came across "SDS" so I tried the Power button + Volume up solution. The phone did vibrate 3 times like the guide said but the phone didn't turn on... at this stage I had to go to work so I left the phone on charge will I was at work. On my brake (A good 5 hours later) I came home to find the notification light had changed to blue, So I tried the SDS combo again and this time the phone vibrated once (The part where you let the power button go) but then did nothing... The notification light went out and was flashing red whenever I tried the SDS combo. So then I tried the Sony update tool, but the phone doesn't do anything when plugging it into the computer so that didn't work.
So the current status of the phone is that it's dead, only thing it will do is flash the notification light red when trying the SDS combo, but now it's not even vibrating at all... The light flashes twice then there's a slight pause, then 2 flashes again if that means anything.
Any help would be much appreciated

Put te Xperia with all the flaps open in a jar closed full of rice for 1 week... This will help you to dry the Phone... Dont try to charge it or try to turn on !

I think the phones dead

Well, water damages the actual hardware. Nothing you do can repair that damage, especially as you powered up the phone afterwards which probably destroyed some components inside the phone.
Take it for repair.
Sent from my C6603 using Tapatalk

if you would have read the manual you would know its written there
DO NOT PUT PHONE IN THE WATER

Related

Nexus one dead, doesnt turn on, no charging LED, no nothing..

Let me begin by saying that I am an a** for being so careless with my phone(as you will know when you read the rest of this post).
Okay, so two days ago I spilled yoghurt(yeah!) into the USB port of my phone and I didn't take it very seriously and just used a needle to clean it a little. After this my phone worked fine, no problems whatsoever..it was charging fine and running fine.
Today I wanted to connect my phone to my computer, but when I did so, my Windows said that it didn't recognize the device and its probably malfunctioning and I should replace it(probably what I'll have to do now ).
I connected it in every port in my computer, used my dad's blackberry connector, factory reset, even tried eViL's Sense ROM(I had it in my SD card, so tried it).
Even after all the above the computer didn't recognize my phone, although it did charge when connected!
Okay so I thought I should try cleaning the port better, so I took some Isopropyl Alcohol(Second Biggest Mistake) and used a ear bud to clean the port. I connected again and no change, so I decided I'll try later and left my phone in the port.
When I came back 20 minutes later the alcohol had made its way under the right bottom part of the screen and the touch response was messed up. The trackball was constantly glowing red, I fixed the trackball by simply using trackball alert to test a few different colors.
Now I realized I had messed up with the alcohol and I needed to clean the screen somehow(BIGGEST MISTAKE).
I used a hairdryer to blow into the USB port, it dried up some of the alcohol but the screen looked pixelated and the touch response was still screwed.
So then I popped out the screw driver set and started tearing the nexus one down..and from here it was all downhill. I managed to get all the way to the screen, use a lint free cloth to clean the screen and put it all back but all this was of no use. My phone doesn't turn on anymore, all I get is a small vibration on pressing the power button. I connected it to the wall charger and I got the charging LED light and backlight in the touch sensitive button area(great!). I plugged it out and in again and poof the charging LED vanished, no more backlight, no nothing.
What I have tried:
Remove battery and insert
Press volume+up+power > I got a long vibration once with backlight working but never again after that
Let the phone lie for an hour
For those who are lazy to read the whole thread, here is the synopsis:
1) Yoghurt in USB port, left 2 days.
2) No USB mounting, USB charging working.(Tried wiping, reset and different ROM).
3)Cleaned with Isopropyl Alcohol, still no USB > led to distorted screen and touch sensitivity.
4) Used hairdryer, slight effect on alcohol.
5) Persistent Red Trackball light, no effect on restart.
6) Tore down the phone, used lint free cloth to clean the alcohol.
7) Phone doesn't start, only vibrates on pressing power.
8) At first attempt, the backlight for the touch sensitive buttons worked and so did the charging LED, didn't show the light after uplugging.
Now I am lost on what I should do, the phone never had warranty as I am from India and I bought it online. Any suggestions/ideas on what the problem might be?
EDIT:
Just found out that my phone is actually working, but the display isn't. My mom just called me on that number and I somehow managed to pick the phone up and talk with her..any ideas people?
I would have called BS on this story until you used the phrase "my mom".
Anyways, I can't stand people who destroy their phone and then think they should warranty it. Warranties don't work that way. It's dishonest to try and use it for your own mistakes. Your yogurt spill, attempt at cleaning, and disassembling, led to your phone being broken. Purchase a new one and don't do the same thing.
You probably either damaged the screen, damaged the ribbon cable that goes to the screen, or simply didnt connect it right. id take it apart, wiggle around all the connections and clean around them with very diluted alcohol, and wait for it to dry for at least a couple of hours. clean around the port too. Im not sure whats going on with the charge indicator led, or where the connection comes from. Hopefully the phones ability to charge isnt broken, and you left something not connected. Try cleaning and connecting things again, but lettings things dry for a long time first.
peliROJO said:
I would have called BS on this story until you used the phrase "my mom".
Anyways, I can't stand people who destroy their phone and then think they should warranty it. Warranties don't work that way. It's dishonest to try and use it for your own mistakes. Your yogurt spill, attempt at cleaning, and disassembling, led to your phone being broken. Purchase a new one and don't do the same thing.
Click to expand...
Click to collapse
I never said I was going to warranty it did I? I wanted to get the fact that I did not have a warranty out so I don't get people telling me that I shouldn't have torn my phone down and instead send it to warranty. How was I supposed to know that the alcohol would make its way under the screen? I specifically used Isopropyl Alcohol because it evaporates fast and it meant for cleaning.
I don't need any bashing from anyone who cant stand what I did, I only wanted suggestions on how I would go about fixing the phone if at all possible.
@di2356
I suppose thats the only option I have left, and I guess you missed the edited part of my post.
The phone is actually working now, I am getting phone calls and my notification LED light is also blinking. Only the screen is pitch dark, and as far as I know it doesn't respond to touch. The LED charging light is also working, its only the effing screen
Okay, just tried completely tearing the phone down and cleaning all the contacts. No use, the phone still starts up but is completely blank..maybe the alcohol damaged the AMOLED screen in someway?
I am going to try and contact HTC and see how much repairing this will cost..its probably going to cost me 1/3rd the phones price for everything including the shipping
you said your screen started looking pixelated when you used the hairdryer on it.
that was probably a big mistake and possibly broke your amoled screen.
in any event you really did a lot of things wrong there. it was probably salvageable after the yogurt incident.
for future phones this is what you want to do first thing when any liquid gets on any electronic device. take the battery out right away. if its water or mostly water based liquid then stick it in a bag of rice or other desiccant that will draw the moisture out of it for at least a few days if not a week depending on how wet it got.
for something like yogert in the USB port i would have pulled the battery and cleaned it out of the port with paper towls and toothpicks or similar non conductive material as there can be a residual charge in the device right after the battery is removed or let it sit batteryless for 20 min to make sure all charges have left capacitors and then go at it with something metal carefully.
rubbing alcohol would have been ok to use but only in just enough amounts to get the job done, you obviously did not realize how much you had put in there if it got deeper into the phone before evaporating.
in any event get a new phone and let it be an expensive lesson learned on what not to do

SGS keeps rebooting every 5 seconds. Bricked?

So i was walking home from a party in the rain and i got pretty soaked but i dont think the phone got that wet. Ive had the phone in a cup of dry rice for a few days to try and pull all the water out from the inside.
Now the phone wont boot or stay in download mode.
As soon as i put the battery in it boots, no pushing of the power button. The black and white "samsung galaxy s" comes up for a few seconds then the phone restarts. It never gets further than the first boot screen.
I can enter download mode but it only stays there for a ~5 seconds before restarting. I've tried reflashing the kernel and bootloaders (dangerous i know) in this short window but it hasnt helped, despite the flashing succeeding.
I was running MIUI
Turning it on was a bad idea.
Okay so go get yourself a Philips scree driver and opening tool( normal dinner knife will do)
Take off battery cover
Take out battery,sim card,SD card.
Unscrew the 7 small screws on the back.
Pull back plate off ( use opening tool to slip between bezel and back plate.
Once this is off check the 3 flex connectors on the board.
One on top for audio
One on left for display
One on bottom for buttons.
Make sure no signs of liquid.
Also a good plan pop down to your local tech store and get some ipa and pour that all over the board to remove any excess crap.
Rebuild and pray. Or if blackpool area pop and see me. On.phone so can't see location.
Sent from my phone
In my case long washing mainboard in isopropanol helped (gt s8530 threw into deep water for few seconds), altough got still problems with microphone circuits, gonna give it a try with ultrasonic bathing. It may be horrifying to think about diving mainboard of phone to liquid, but if it is pure iso it wont damage anything (onboard, it will most likely wash off all labels, ink printed texts, and glue)

[Q] xperia z mobo replace/water damage

hey guys here is a story
so i removed my xperias factory screen protector (because of a major scratch on it) and it left some
residue on the screen. so i started washing it off in the sink w/soap and water. although after i finished i dried it off and
noticed that the water enter the ports (headphone and charger) because the rubber bits were broken. (so i thought it cant be that bad i
took a shower with my one s multiple times and it didn't fritz up or anything) then i noticed my back light flickered and i
thought this is bad so i proceed to turn it off but it wouldn't stay off (it practically boot looped several times) then it finally
turned off then i placed my charger in just to see what would happen it had a red led w/ 3 vibrates after a bit i
blow dried it with a hair dryer and sucking and blowing my device like CPR and finally burred it in rice (what i should of done
before) and left it over night then i woke up plunged it in the charger and my screen had water and my lock
button doesn't work although it seams everything else works (i think the usb is buggy)
although i think im going to have to buy a new button thinginy and i was also wondering if i replace my mobo with a 6603 because i have a locked tmous version. could everything run normally and have an unlocked boot loader?
read the red if tltr;
You water damaged your phone, so you will have to replace more than the "button thinginy".
You will be better of just buying a new phone, as the cost of all the parts you need will be in excess of buying a new one.
Sent from my C6603 using Tapatalk
honestly for all the trouble of finding a motherboard, disassembling your device to fix it DIY, you might mess it up and it might cost you more.
unless you REALLY know what you are doing and have NOTHINg to lose, just send it in for repairs. or just buy a new phone.
you two are probably right about not taking the risk although I did find out I have a faulty battery and the buttons I found out that the volume up key took the place of the power button (it can only wake the phone) and it also does it's normal duties
I'm going to do a change log soon (yes a change log) on my phones states for any solutions
plz I didn't even own it for more than 6 months sad panda Is sad

[Q] My phone is drawned then resurrected

EDIT: Sorry for the mistake in the title
Hi guys, I need a suggestion about what to do with my phone.
I've always cleaned it under running water without problems, but Friday 5th I decided to do something more and I put it in the swimming pool to make a video; I didn't go neither deep neither for a long time: about 10-20 secs 10cm under the water surface. When I finished to record the video I pressed the stop button, the phone was frozen, touch was unresponsive and 30 secs later it said "Unable to save the video", then it worked well.
I washed the phone under tap water as written in instructions (chlorinated water has to be removed immediately after submersion). 15/30 minutes later the phone turned off by itself, and I couldn't turning it on. After some other attempt it turned on but immediately shut down after Sony logo. Some other try and the phone seemed to work well, but when I arrived at home the phone turned off by itself and I noticed that the rear camera was covered by condensation and the water indicator near the SIM card slot was pink. So I left the phone on with all ports open and I went to sleep. Next morning condensation was almost (but not entirely) gone but the phone had turned off by itself. I put it under charge and... After 5 secs it died. Saturday and Sunday the phone did not turn on, and the LED did not turn on when put under charge. Fortunately on these days Xperia Care support was closed so I had to wait the next Thursday when I came home from a study trip and... Surprise: the phone works perfectly and I'm using it right now flawlessly.
Of course the water indicator is still pink and, according to the Sony manual, warranty is gone. Should I bring it to Xperia Care for a vacuum test risking htey keep it for long time? I'm sure the ports were closed when I put the phone in the water and I did a pressure test and the results are:
one finger pressure at the center: 993(relax)-994(press)-993(stabilization)-990(release)-993(relax)
four fingers pressure at the center: 993(relax)-997(press)-993(stabilization)-989(release)-993(relax)
If you were me what would you do? Thanks in advance.
If all is working why bother then? And the pressure sensor is only worth comparing by a) slightly pushing your finger on scren with flaps closed, b) doing the sam ewith all flaps open.

Xperia Z1 (C6902) issues after a few centimeters in water photography

I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible

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