Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Sounds like a DOA. Really bad luck.
If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse
If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.
Was it bnib?
mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?
Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.
I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.
Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head
P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?
badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.
After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts
So, I flashed back to stock and master cleared using Odin. Then I went and did the OTA update from ATT and it said your phone will reboot in 5 secs. Well it turned off, like expected, and never came back on. Now it will not turn on at all. I get no response from anything I do. All button combos that I know of and nothing. I have no clue what happened. The OTA update screwed me phone up. Anyone have any suggestions or do I need to go to a warranty center or ATT store? Thanks.
Wow, this is where search could have helped. OTA was known to brick phones, Mini Kies would have got you to JH7 or designgears CWM zip.
Looks like a replace to me.
Sent from a phone somewhere in the universe
Well, sorry I didn't search for it. I had no idea the OTA bricked phones. I did look at other bricked phones threads before I posted. Anyways, I got my replacement already from local support center. She said it was a new phone but it has just as old of an IMEI number and is a 1007. But I tried out the GPS on the way home and it was absolutely perfect. Makes me think it was a hardware issue because the software is the exact same, of course. Anyways, happy that it works now. Just hoping that it really is a new phone and that the shutdown problem doesn't happen again.
Hey guys..so my moto x gen 2 whent on the blink a month ago the same day google did there ota update..
called motorola and made me go thru tons of combinations to restore it..
it seems like there is a corrupt image..so sent it out for repaire..
telus says that there is a broken chip and charged me 150$...
so refused since the phone is almost new and looking new also..
sent it to a local ubreakifix...they say they scanned the phone has nothing broken at all it is firmware related but only moto can flash it...
so called moto and complained..lol they gave me a pre-paid pkg to there repaire center,,(furture tel)..
got the phone back not repaired saying tampered boot [email protected]#$%%
i know that the web site says the warrantie is voided when boot loader is unlocked..but even the 3 reps from moto and telus never mentioned it...
so long story short it is not repaired and woundering if there a way to recover,flash or what ever..
1-tried the volume up power combos.gets to recover recovers but does not reboot.
2 -went thru all features one by one and still does not reboot...
This is why I don't bother rooting mine. There seems to be too many issues with these phones that you just never know when you'll be required to return them for a warranty repair.
true never again..sticking to my Samsung...i just want to repair it for my son..
My husband's phone has this message on it and he has not downloaded any software. He owns the Samsung Galaxy S5. He went to the AT&T store where we purchased it and they said he had to go to a Samsung dealer - Best Buy. He went there and the dealer had never heard of the problem. He reinstalled the operating system, but we still have the same message.
Husband took it to Best Buy and they did the reset - it did not help. He went into the AT&T Device Support Center on Barbur Blvd. in Portland - they took it in the back, brought it back, it showed a screen and they were able to do a little. He got home and you have to hold both the volume key and the start key in order to get it to open. It then freezes and you can't do anything. I have tried the factory reset, started to do the set-up, and it is freezing again.
The last thing I tried was to try and get KIES to recognize his phone. After that, he was able to turn it on - it goes through the Samsung opening. Then it freezes. Sometimes it opens to the apps and he is able to try to make a phone call, but it freezes.
Help!!
I would file a request/complaint with AT&T customer service and ask them to replace the phone w/o charge since Samsung couldnt solve the problem and from the sounds of it made it worse than before.
The only time i have heard of that message coming up is if a custom recovery was flashed to the phone. Since the bootloader is locked, it will freak out like that. Could maybe try using odin to flash the original firmware and recovery? Not sure where this file would be available for download right off hand.
My phone finally got the boot loop error my phone mfg date is may 2015 but my concern is I've sent my phone to lg it's out of warranty and is rooted will lg just send it back since it's rooted or actually fix my phone. If anyone has this happens to them please let me know your end results thank you
Sent from my iPhone using Tapatalk
bleedingthru said:
My phone finally got the boot loop error my phone mfg date is may 2015 but my concern is I've sent my phone to lg it's out of warranty and is rooted will lg just send it back since it's rooted or actually fix my phone. If anyone has this happens to them please let me know your end results thank you
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
its unknown.. they may fix it they may not. sometimes with warranty and root no fix.
Ya it's been out of warranty for a year so I'm keeping my fingers crossed lol thanks for the reply
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i just got my second warranty replacement device TODAY(I am grandfathered into the original $10 per month Jump!/insurance program)
the first time was back in Oct, the G4 went into bootloop and would not fully power on. would at most show the LG boot logo and then repeat. I had an unlocked bootloader, a custom recovery, and a custom rom in place. there was no physical damage. phone worked fine until the bootloop.
result: tmobile warranty replacement. never heard anything regarding any software modification/rooting/bootloader unlocking.
the second time, phone started acting up and having random reboots and sometimes freezing. then it appeared to be stuck in a bootloop, but would sometimes attempt to load the boot animation, and once or twice actually loaded the custom rom I was running, but would then freeze within minutes of operation. Bootloader was unlocked, custom recovery, custom rom.
This time, because I was able to get it to boot long enough without tinkering with the device at all..... I was able to stay booted long enough to initiate a LGUP .kdz install which returned the device to stock. i was then able to adb reboot bootloader, and oem bootloader lock. so the phone had zero signs of ever being "tampered" with.
of course the thing turned on today while i was in store, loaded up as if it was a fresh install. I assured the customer serice rep that it was having issues, and that I would not be replacing the device under warranty if needn't be.
result: tmobile warranty replacement.
he laughed at me and smiled, as if i were a typical samdung, i mean typical Tmobile customer who didnt know anything abut my device.
ElfinJNoty said:
i just got my second warranty replacement device TODAY(I am grandfathered into the original $10 per month Jump!/insurance program)
the first time was back in Oct, the G4 went into bootloop and would not fully power on. would at most show the LG boot logo and then repeat. I had an unlocked bootloader, a custom recovery, and a custom rom in place. there was no physical damage. phone worked fine until the bootloop.
result: tmobile warranty replacement. never heard anything regarding any software modification/rooting/bootloader unlocking.
the second time, phone started acting up and having random reboots and sometimes freezing. then it appeared to be stuck in a bootloop, but would sometimes attempt to load the boot animation, and once or twice actually loaded the custom rom I was running, but would then freeze within minutes of operation. Bootloader was unlocked, custom recovery, custom rom.
This time, because I was able to get it to boot long enough without tinkering with the device at all..... I was able to stay booted long enough to initiate a LGUP .kdz install which returned the device to stock. i was then able to adb reboot bootloader, and oem bootloader lock. so the phone had zero signs of ever being "tampered" with.
of course the thing turned on today while i was in store, loaded up as if it was a fresh install. I assured the customer serice rep that it was having issues, and that I would not be replacing the device under warranty if needn't be.
result: tmobile warranty replacement.
he laughed at me and smiled, as if i were a typical samdung, i mean typical Tmobile customer who didnt know anything abut my device.
Click to expand...
Click to collapse
See what I'm worried about is my phone had. Been out of warranty since November of 2016 so I'm wondering if they are gonna charge me or even fix it since im rooted
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bleedingthru said:
See what I'm worried about is my phone had. Been out of warranty since November of 2016 so I'm wondering if they are gonna charge me or even fix it since im rooted
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Click to collapse
mine was only considered warranty replacement via Tmobile Jump!+Insurance(maybe thats why i pay the extra $12 a month?)
..... really cant comment on any other type of situations.
good luck