My phone finally got the boot loop error my phone mfg date is may 2015 but my concern is I've sent my phone to lg it's out of warranty and is rooted will lg just send it back since it's rooted or actually fix my phone. If anyone has this happens to them please let me know your end results thank you
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bleedingthru said:
My phone finally got the boot loop error my phone mfg date is may 2015 but my concern is I've sent my phone to lg it's out of warranty and is rooted will lg just send it back since it's rooted or actually fix my phone. If anyone has this happens to them please let me know your end results thank you
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its unknown.. they may fix it they may not. sometimes with warranty and root no fix.
Ya it's been out of warranty for a year so I'm keeping my fingers crossed lol thanks for the reply
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i just got my second warranty replacement device TODAY(I am grandfathered into the original $10 per month Jump!/insurance program)
the first time was back in Oct, the G4 went into bootloop and would not fully power on. would at most show the LG boot logo and then repeat. I had an unlocked bootloader, a custom recovery, and a custom rom in place. there was no physical damage. phone worked fine until the bootloop.
result: tmobile warranty replacement. never heard anything regarding any software modification/rooting/bootloader unlocking.
the second time, phone started acting up and having random reboots and sometimes freezing. then it appeared to be stuck in a bootloop, but would sometimes attempt to load the boot animation, and once or twice actually loaded the custom rom I was running, but would then freeze within minutes of operation. Bootloader was unlocked, custom recovery, custom rom.
This time, because I was able to get it to boot long enough without tinkering with the device at all..... I was able to stay booted long enough to initiate a LGUP .kdz install which returned the device to stock. i was then able to adb reboot bootloader, and oem bootloader lock. so the phone had zero signs of ever being "tampered" with.
of course the thing turned on today while i was in store, loaded up as if it was a fresh install. I assured the customer serice rep that it was having issues, and that I would not be replacing the device under warranty if needn't be.
result: tmobile warranty replacement.
he laughed at me and smiled, as if i were a typical samdung, i mean typical Tmobile customer who didnt know anything abut my device.
ElfinJNoty said:
i just got my second warranty replacement device TODAY(I am grandfathered into the original $10 per month Jump!/insurance program)
the first time was back in Oct, the G4 went into bootloop and would not fully power on. would at most show the LG boot logo and then repeat. I had an unlocked bootloader, a custom recovery, and a custom rom in place. there was no physical damage. phone worked fine until the bootloop.
result: tmobile warranty replacement. never heard anything regarding any software modification/rooting/bootloader unlocking.
the second time, phone started acting up and having random reboots and sometimes freezing. then it appeared to be stuck in a bootloop, but would sometimes attempt to load the boot animation, and once or twice actually loaded the custom rom I was running, but would then freeze within minutes of operation. Bootloader was unlocked, custom recovery, custom rom.
This time, because I was able to get it to boot long enough without tinkering with the device at all..... I was able to stay booted long enough to initiate a LGUP .kdz install which returned the device to stock. i was then able to adb reboot bootloader, and oem bootloader lock. so the phone had zero signs of ever being "tampered" with.
of course the thing turned on today while i was in store, loaded up as if it was a fresh install. I assured the customer serice rep that it was having issues, and that I would not be replacing the device under warranty if needn't be.
result: tmobile warranty replacement.
he laughed at me and smiled, as if i were a typical samdung, i mean typical Tmobile customer who didnt know anything abut my device.
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See what I'm worried about is my phone had. Been out of warranty since November of 2016 so I'm wondering if they are gonna charge me or even fix it since im rooted
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bleedingthru said:
See what I'm worried about is my phone had. Been out of warranty since November of 2016 so I'm wondering if they are gonna charge me or even fix it since im rooted
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mine was only considered warranty replacement via Tmobile Jump!+Insurance(maybe thats why i pay the extra $12 a month?)
..... really cant comment on any other type of situations.
good luck
Related
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Sounds like a DOA. Really bad luck.
If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse
If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.
Was it bnib?
mrbkkt1 said:
Was it bnib?
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Click to collapse
So it seems.
Where are you from, Krypton1984 ?
Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.
I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.
Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
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Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head
P00r said:
Between US and CAN you would not get duty.
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Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?
badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
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Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
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Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.
After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts
So my phone was in a boot loop a while back and I fixed it by restoring my back up boot. I had never flashed a rom or a kernal to my device and ran very few root apps on my phone. So I was texting my woman a picture of two of her kids and my screen went black and my phone was unresponsive. I tried to boot into boot loader and nothing happened. My phone doesnt respond to anything. No boot loader, my pc cant find device, i cant turn it on, the charge light doesnt turn on (and i know my charger works). Is there any way to fix this problem? If not will AT&T honor my warranty? I heard the phone is a ***** to take apart and it doesnt have water damage or anything i have no clue what happened to it. Am I screwed or can I get them to replace this device. Any personal experience with my carrier would be amazing. Thanks so much guys. I'll be checking back frequently as I want to get the phone fixed ASAP.
Justkevin09 said:
So my phone was in a boot loop a while back and I fixed it by restoring my back up boot. I had never flashed a rom or a kernal to my device and ran very few root apps on my phone. So I was texting my woman a picture of two of her kids and my screen went black and my phone was unresponsive. I tried to boot into boot loader and nothing happened. My phone doesnt respond to anything. No boot loader, my pc cant find device, i cant turn it on, the charge light doesnt turn on (and i know my charger works). Is there any way to fix this problem? If not will AT&T honor my warranty? I heard the phone is a ***** to take apart and it doesnt have water damage or anything i have no clue what happened to it. Am I screwed or can I get them to replace this device. Any personal experience with my carrier would be amazing. Thanks so much guys. I'll be checking back frequently as I want to get the phone fixed ASAP.
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Click to collapse
If the device is still under warranty they should be able to give you a new one. Call att. tell them what happened they would probably send you a new charger at no cost. since you already know whats going on, all you gotta do is take it to a att repair shop. before you get the new charger of course.
Ok so this s6 i have had for less then 1 month is becoming a huge hassle. First it kept restarting by itself even during bootup. Sent in for repair samsung said nothing was wrng with it and sent it back... Got it back first startup it rebooted... Then after uaing it to 2% i charged it up and booted the phone, got a message "unauthorized att softwsre detected". Went to att they tried to reflash didnt help, told me to go to bestbuy samsung kiosk, they tried to reflash nothing... Told to call samsung and they would fix it, sent it in and they said thwy cant do anything cause its rooted. What can i do? And how did this even happen.
Did you buy it new, or used?
Brand new was orderd from att direct.
I actually have a video of the system saying it was custom then after i rebooted it went back to offical.
Actually starting to think samsung repair rooted the phone cause they couldnt repair it...
I'd contact Samsung again, explain the situation, and see if they'll replace it.
Tried they said cause its rooted they can't even touch it and since its rooted it voids the warranty and any connection to them... like WTF? My friend is on the phone with some manager at samsung right now :/. But my hopes are low. How does a company like this have such retarded policies. They can't even check the phone if its actually rooted...(they said they can't touch it cause the knox counter was tripped) I assume the binary somehow got messed up, hardware related? I bet if they just checked the software it would be official with chunks of code missing or something. I have video proof of it going from custom to official by itself without me having it plugged into anything. I have no clue who i can go to about this issue anymore, Phone is brand new (one month) and im still paying for it under ATT Next program...
Have AT&T check the serial and imei of the phone against your original order. Perhaps you got sent back the wrong phone from the repair depot? AoN
I checked the serial once i recieved it, it was the correct phone. I have video proof of it "rooting" it self. Basically the phone said it was custom then it a d it was offical after i rebooted it.(of course this was taken in two videos but u can see the time so no tampering could have occured.)
https://m.youtube.com/watch?v=WpxGI644OXA
https://m.youtube.com/watch?v=XJva5kmFLjE
So i figured out why it says i have a custom software... The BestBuy Samsung Rep flashed the wrong build to my device. They flashed "G925AUCU1AOE2" which i don't think is released yet or at least not pushed to my device. So any suggestions to what i can do? They cased my warranty to be voided and i still have the restarting issues.
Hey guys..so my moto x gen 2 whent on the blink a month ago the same day google did there ota update..
called motorola and made me go thru tons of combinations to restore it..
it seems like there is a corrupt image..so sent it out for repaire..
telus says that there is a broken chip and charged me 150$...
so refused since the phone is almost new and looking new also..
sent it to a local ubreakifix...they say they scanned the phone has nothing broken at all it is firmware related but only moto can flash it...
so called moto and complained..lol they gave me a pre-paid pkg to there repaire center,,(furture tel)..
got the phone back not repaired saying tampered boot [email protected]#$%%
i know that the web site says the warrantie is voided when boot loader is unlocked..but even the 3 reps from moto and telus never mentioned it...
so long story short it is not repaired and woundering if there a way to recover,flash or what ever..
1-tried the volume up power combos.gets to recover recovers but does not reboot.
2 -went thru all features one by one and still does not reboot...
This is why I don't bother rooting mine. There seems to be too many issues with these phones that you just never know when you'll be required to return them for a warranty repair.
true never again..sticking to my Samsung...i just want to repair it for my son..
Hello everyone,
I'm experiencing a pretty tough issue mith my beloved (and, so far, flawless) Nexus 6. It had root and a stock rom on it, 6.0.1 (MMB29V). I had unlocked the bootloader and rooted the phone right after buying it more than a year ago and I've been flashing new factory images a couple times (specifically when 6.0.0 and 6.0.1 were released). I usually do everything via Wugfresh's NRT, not because I can't use adb and fastboot, just because it works fine and I'm lazy.
Yesterday, while I was working, I used "Tiny Scanner Pro" to scan a document (legit copy bought on the store, as any other premium app in my phone) and it got stuck for a while, then a popup about Google Play Services came up. I dismissed it and another appeared, and it kept going like that. I was at a client's and I was in a hurry, so I took the pic with my tablet and forced the phone off. Later I turned it on, it seemed to boot regularly, but when the SIM unlock screen appeared and I entered the (right!) PIN, it said that no SIM was found, then the home screen appeared but after a while the screen went black and it started rebooting. Recovery (TWRP) and fastboot were working, so I decided to take it home and re-flash the stock rom: it had been a while since the last time anyway, a new version was out and the OTA update notification was getting annoying. I connected to my PC in recovery mode and transfered my pics and data via adb while I downloaded the latest stock rom (6.0.1 MOB30D). Then I user NRT to flash it (selecting "Soft-bricked/Bootloop" as current status). It appeared to work fine as it went through the usual copying and unpacking. Then, when the phone was supposed to reboot, it just blacked out. I waited a long time, in fact I went out and came back a few hours later, and it was still that way. Now it doesn't power up, no matter how long or hard I press any combination of the three buttons, adb and fastboot do not detect it in any way, of course, and it doesn't seem to charge either (i.e. I left it plugged to its original charger overnight and it still feels dead cold). By the way, the phone warranty shouldn't have expired, but I'm afraid it wouldn't cover this since it should still have the custom recovery and unlocked bootloader in its comatose body.
I've taken a look at similar threads but none of them describes the very same situation. Is there something, anything I can try to do before giving up? I hope somebody can help me. I thank you all very much in advance.
lupus
lupusyon said:
.... I'm afraid it wouldn't cover this since it should still have the custom recovery and unlocked bootloader in its comatose body.
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Bricked!. When the phone is still under warranty send it for repair. Do not use arguments.
Just: phone will not switch on and does not charge.
Because this is a Nexus device, the custom recovery shouldn't affect your warranty. It is however, a moot point. The device is totally dead, and a call to Motorola is in order.
lupusyon, I had a discussion with Google about an 18-month-old Nexus 5 on which the radio had died - the "no SIM found" error that seems very popular. They asked me what I'd done to try to fix it. I told them that I'd tried several different radios, half a dozen different ROMs (not just Google stock), in short I'd messed around with it over a long period (it had been rooted with custom recovery pretty much since I bought it).
Response? No quibbles. "Here's a refurbished N5. Just send the broken one back in the enclosed pre-addressed pre-paid bag."
Go for it...
dahawthorne said:
lupusyon, I had a discussion with Google about an 18-month-old Nexus 5 on which the radio had died - the "no SIM found" error that seems very popular. They asked me what I'd done to try to fix it. I told them that I'd tried several different radios, half a dozen different ROMs (not just Google stock), in short I'd messed around with it over a long period (it had been rooted with custom recovery pretty much since I bought it).
Response? No quibbles. "Here's a refurbished N5. Just send the broken one back in the enclosed pre-addressed pre-paid bag."
Go for it...
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I bought it on Amazon Italy Marketplace, I'm not sure if they're supposed to handle the thing or if I should contact Motorola. I'll just check with them first. Thank you everybody for the kind advice, I'll let you know how this turns out. :good:
I confirm what dahawthorne wrote above: it took them about a month but Motorola repaired my Nexus under warranty, no questions asked. It seems they replaced the Mainboard PCB.
Thanks everybody!