I'm on a stock, rooted build of 5.1.1 for T-Mobile running the latest leankernel (2.10.6). I've noticed that every now and then, upon rebooting, my phone will say it doesn't have a SIM card. To fix this, I'll need to reinsert the SIM and it will be fine until the next occurrence.
I've had this issue on 5.0.1 and 5.1 as well. Always a stock, rooted build with leankernel.
Does anyone else have this issue?
Either your SIM card is going out or the phone is borked.
I've noticed it happens more often when the phone is in Airplane mode after the reboot. So, it will be in airplane mode when this issue is present.
I have been able to reliably reproduce the issue. If my phone is in airplane mode and I reboot, then I get "NO SIM DETECTED". However, if I put my phone out of airplane mode, then the sim is detected and its all good--then I can put it back into airplane mode with no issue.
I've had this problem 2 times before. One was airplane mode (like the folks above). One other time, the phone was just taking forever to initialize after getting the home screen loaded. I was starting to freak out, but then 5 minutes later I got a cellular signal.
If this is persistent and on-going, then I think you should contact Support. Other folks had no choice but to get a new device.
Related
So I was on vacation this weekend, when me and my brother were going to switch sims for a bit so he could use his internet on my phone. Being an impatient sod, I clicked open the lock on the sim without powering down, because I knew that the phone powers off as soon as you do, and I'd done it before without issue.
So my brother puts his sim in the phone, powers up and the phone tells him there's no sim in there and reboots.
We give up with his sim, and put my sim back in there, thinking it just hates his sim or something.
Ever since I put mine back in there the issue is as follows:
I boot up, pass through both the AT&T and Windows Mobile Splash screens, my desktop appears (start bar, bottom bar and background only; no widgets on the desktop) for a second and then the phone reboots and goes through the same process until I remove the battery.
I have read about a guy (http://forum.xda-developers.com/showthread.php?p=2889988) who's phone would not come on at all when on battery power, and would reboot constantly on external power, and his problem was the battery. But mine reboots constantly both on both battery and external. So I don't know whether I should order a new battery or not.
Other option is maybe replace sim slot ($80 )? But I don't' see how I could have broken that since the sim was not removed while the phone was running, only the hatch was opened.
My phone is refurbished, and therefore has no warranty, so return and repair are not options.
Thank-you.
TL;DR
My phone reboots constantly on boot after I opened sim hatch while running. Might be battery? Sim slot?
Update:
I had the phone connected to my computer and booted with no sim card in and the phone booted up and told me I had no sim card in, but I could still make emergency calls; and then the phone shut off after about 10-15 seconds.
Edit:
Also just ordered a new battery for $15, in hopes it'll save me a big headache.
Constant reboot on AT&T Tilt
I have this same problem on two different Tilts. Both are Windows Mobile 6. The only common items are the SIM and the phones' lives (both are 2.25 years old). They reboot with or without the SIM inserted. It seems that doing anything that requires more than 2 minutes of the display on will reboot it or a phone call over 4-5 minutes.
Did replacing the battery help? Did you come up with another solution? Would upgrading the ROM to WM 6.5 fix it?
Thanks,
Cuong
Out of nowhere when i rebooted my phone i got a messege on my phone saying "The SIM card was recently removed, sign into your account to verify identiy" I try loging in but it says its wrong. I cant do anything with the phone when its like this. I found a work around with a custom lockscreen if i turn on airplane mode as soon as it turns on. but its extremly annyoying not being able to use the home button!!! So if anyone has a fix please tell me D:. Im rooted and safestraped on a deoxed version of the stock rom (well i think it is) I just got the phone last night, i started having thease issues later this morning though.
Its a known issue with the RAZR and the Droid 4, the only solution is to hard reset the device.
If anyone is curious I actually found a temp fix for this!! What you do is you restart your phone, as soon as it turns on, quickly turn airplane mode on. Your phone works perfectly now...its just useless. SO TO FIX THAT. You must then go to wireless settings and turn on wifi. Our main goal is to remove your email from accounts, in my case, it was my verizon yahoo email. I think its whatever email shows up for you to verify. If you try removing it over wifi though it will have a server error.
So since you can at least go in the market now (or google play now or whatever lol) you should download an app called LockMenu (free version) that will replace your lockscreen and it has a slider to go directly to your home launcher, once that works fine you can turn airplane mode off. (Your home button and notification bar dont work right now btw) In any case now that your phones data is on again you can now just go to accounts and remove the cursed email.
Now just reboot, and you shouldn't have the error!
Hallelujah
I signed up for an account just to say Thank You to Artic.Light!! I was customizing my phone and while setting up my gmail account activity feed my phone froze up. Upon reboot I received the "SIM card removed" message and was completely f-ing devastated. My GF is 9 months preggers and was out and about in heavy rain so communication was critical. I was freaking out and scrambling for like a half hour looking online for someone who cracked the code. After finally finding and following Artic.Light's instructions my phone is back up and running fine and I could not be happier!! Mega Huge Thanx!!!!
FIX
I found a fix for this. Do what the guy said and put the phone in airplane mode. Reboot the phone and turn it back on. Airplane mode should still be on when the phone comes back on. Simply go to the dial pad. call someone, it will give you a message about airplane mode being turned off, just ignore it and complete the phone call. Stay connected in the phone call for about 2 minutes to allow the sim card to refresh. and thats it.
nick1020 said:
I found a fix for this. Do what the guy said and put the phone in airplane mode. Reboot the phone and turn it back on. Airplane mode should still be on when the phone comes back on. Simply go to the dial pad. call someone, it will give you a message about airplane mode being turned off, just ignore it and complete the phone call. Stay connected in the phone call for about 2 minutes to allow the sim card to refresh. and thats it.
Click to expand...
Click to collapse
Nick, did your solution continue to work after fixing it and then powering off? Unfortunately, it did not for me. I'd been using the power off in airplane mode method, then after powering on, make a call. I typically just call me voice mail and hang up after a few seconds. Your suggestion gave me hope but after leaving the call open (with my work phone) for several minutes (and trying it a couple times, it reverted back to the same issue.
Does anyone know why they don't just fix the bug?
Clouded_Reality said:
I signed up for an account just to say Thank You to Artic.Light!! I was customizing my phone and while setting up my gmail account activity feed my phone froze up. Upon reboot I received the "SIM card removed" message and was completely f-ing devastated. My GF is 9 months preggers and was out and about in heavy rain so communication was critical. I was freaking out and scrambling for like a half hour looking online for someone who cracked the code. After finally finding and following Artic.Light's instructions my phone is back up and running fine and I could not be happier!! Mega Huge Thanx!!!!
Click to expand...
Click to collapse
well i'm glad to have helped!!!
in other news.....meh...i dont know what actually causes the bug...i ended just doing a factory reset...I think that fixed my problem....still annoying as heck though
SIM Removed
You just need to mention the e-mail account password I tried and it works perfectly.
Hello XDA,
I have an LG G2 on Verizon that is showing the cell radio being off. I am not sure how to get it back "on". Antennae wires are on perfect, just not showing any cell signal on the signal bar whatsoever.....phone was give to me from a friend and I assumed I could just fix it! When I go to make a call it says " Airplane Mode on" and when I select to shut if off, it not being on in the first place, nothing happens. I have tried to use Toggle Cell and Cell Radio Shutoff and neither works, the Cell Radio Shutoff actually stops in error.
HEEEEELLLPPP!!!!!!
Bought a phone off ebay and have the same problem. Have you found a solution yet? Mine reads the sim card, but no reception to make a call or connect to data. I'm thinking its a hardware issue or the efs got jacked up.
I have this same problem on att note 3. I have not found a solution yet. No pattern, just the phone may, or may not boot with radios on. Grrrr
would be willing to bet that someone flashed a ROM that is not compatible with the radio - they need to match. TOT it back to factory stock and try it.
So. I've gotten service back.
What makes it work is to make sure airplane mode is off and turn off the phone from 5 - 100 minutes.
With one ROM, firekat, I was able to boot a few times with radios on if I left the phone off for 4 minutes. This new ROM seems to take longer. I ended up leaving it off over night and it "works" now :/ would like a better fix.
98% of the time when I boot up airplane mode is on and the radios can't be switched.
Sent from my SM-N900A using XDA Free mobile app
Actually. It works if you make sure airplane mode is on, I turn it off and on with tasker and secure settings. Leave the phone off for 10 minutes. Boot it up. Airplane mode should still be on, turn it off, and voila. Service.
Sent from my SM-N900A using XDA Free mobile app
This is a continuation of a previous thread: https://forum.xda-developers.com/xperia-xz2/help/phone-stuck-bootloop-tried-reflashing-t3835480
Before I returned my Xperia, I tried setting it up as a new phone rather than from a backup of my Verizon Samsung Galaxy S5 via Google cloud backups. The phone stopped crashing, but I was pretty much ready to return the device.
I returned my old Xperia XZ2 and got an identical replacement. The new phone has a different serial number and is an older revision (not sure if it's a bad thing). Firing the phone up, I tried logging in to my Google account and restored everything from backup minus apps. After I finished the initial setup, I popped the sim tray out and stuck it back in. Phone started bootlooping again until I reimaged it with Xperia Companion. Second try, I set it up identically to the first try without restoring from backup. Logged into same accounts and downloaded the same apps with same settings. This time, it doesn't suddenly lockup up and bootloop when I pop out the sim card nor when I plug or unplug a USB device or cable into the phone. This leads me to believe that it's a software issue when I log into my Google account and restore from backup. Out of sheer curiosity, I want to see if it's possible to pinpoint if it's Google's fault of Sony's fault, then submit some sort of bug report to get this issue fixed. I really can't give this phone a good review in good conscious because of the possibility of someone experiencing the same issue but without the technical knowledge to fix it.
Have you tried downloading the newest fw from FlashTool and just flash it via there?
FartyParty said:
Have you tried downloading the newest fw from FlashTool and just flash it via there?
Click to expand...
Click to collapse
I currently have the bootloader locked at the moment. However, the Xperia Companion software automatically updated the phone to 51.1.A.11.51 (latest version at this time of writing) when I reimaged the phone. So basically, yes.
Did you try in safe mode?
Also did you try with an other sim card and/or sdcard?
niaboc79 said:
Did you try in safe mode?
Also did you try with an other sim card and/or sdcard?
Click to expand...
Click to collapse
Safe mode would still have the same boot looping issue.
I haven't tried a different sim card, but a different SD card yields the same results. Actually, just popping the card tray out of the phone is just enough to trigger the bootloop issue.
patx35 said:
Safe mode would still have the same boot looping issue.
I haven't tried a different sim card, but a different SD card yields the same results. Actually, just popping the card tray out of the phone is just enough to trigger the bootloop issue.
Click to expand...
Click to collapse
No if the bootloop is related to an app safe mode would help.
I think that the problem comes from something you did, twice the same issue isn't normal.
Check the sim card. Alos the sim tray, phone is supposed to reboot when you remove it, it seems that the captor or button or software think that you are continually removing the sim tray.
niaboc79 said:
No if the bootloop is related to an app safe mode would help.
I think that the problem comes from something you did, twice the same issue isn't normal.
Check the sim card. Alos the sim tray, phone is supposed to reboot when you remove it, it seems that the captor or button or software think that you are continually removing the sim tray.
Click to expand...
Click to collapse
I think you misunderstood what I meant. When I do something that triggers the bootloop, such as either pulling the SIM tray out or unplugging the USB cable from the phone, the phone would hardlock for several seconds, then suddenly reboot without warning. The phone would then go into an infinite loop of "successfully" booting up into the lock screen, suddenly hardlocks a few seconds after booting (not enough time to even unlock the device), then suddenly shut off, then turn itself back on. Pulling the USB cable just triggers the bootloop. Pulling the SIM tray out would momententarly state that the SIM card is removed, then the spinning animation sudden freezes and triggers a bootloop. When I booted the phone into safe mode, it would still have the same bootlooping issue.
Also, I doubt that it's the SIM tray acting up; especially since they work fine if I don't restore from my Google account. I'm already using my phone for several days and it haven't started acting up again.
patx35 said:
I think you misunderstood what I meant. When I do something that triggers the bootloop, such as either pulling the SIM tray out or unplugging the USB cable from the phone, the phone would hardlock for several seconds, then suddenly reboot without warning. The phone would then go into an infinite loop of "successfully" booting up into the lock screen, suddenly hardlocks a few seconds after booting (not enough time to even unlock the device), then suddenly shut off, then turn itself back on. Pulling the USB cable just triggers the bootloop. Pulling the SIM tray out would momententarly state that the SIM card is removed, then the spinning animation sudden freezes and triggers a bootloop. When I booted the phone into safe mode, it would still have the same bootlooping issue.
Also, I doubt that it's the SIM tray acting up; especially since they work fine if I don't restore from my Google account. I'm already using my phone for several days and it haven't started acting up again.
Click to expand...
Click to collapse
The sim card restart has every XZ2.
But it should not bootloop.
Hi guys since yesterday I have problems with my phone
the phone suddenly freezes over without being able to interact.
it restarts on its own but without ever starting the operating system in fact it shuts down and does not turn on again as if the phone had died.
the really strange thing is that the phone was fine Then suddenly he started making this mess.
Yesterday after so many hours of problems I managed to start the phone and now it works well but I am afraid that the situation will repeat itself.
the phone has the bootloader unlocked has root permissions, I followed the guides on this site.
But I have had this phone for two months now and these problems never occurred.
where can i start to understand what the problem is?
Mine suddently become all white, with the interface cut in half and moved up. i could do nothing. nor reboot nor shutdown.
after some minutes it turned back normal. i hope its color os bug and realme will fix it
It appears to be a firmware problem. We hope well.
Today did not give problems. This behavior is really strange, what can I install to understand the root of the problem?
I noticed that if the phone never goes into deep sleep mode the problem does not occur.
Now I am registering the log and as soon as the problem occurs again I go into detail to find out the real reason.
I'm trying to create an automatic script that is launched on the boot that practically never makes the phone sleep.
i'm really desperate the phone started to reboot itself.
I would like to try using a system log recorder but I realized that when I restart the phone these logs are not saved so it is impossible for me to verify the reason.
Can any of you help me out?
the phone freezes and then restarts.
Did you achieve any solution ?
No. I'm disperate.
Why don't you flash stock fw /recovery? Just to make sure it isn't an Hardware problem ?
I try but have this problem
https://forum.xda-developers.com/realme-x2-pro/help/bootloop-realme-x2-pro-rmx1931ex-t4089177
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Yes, in fact, that could be the problem because a few months ago removing the SIM card the phone did not give more problems
maybe you gave me the solution. I'll try
Ahmed Momtaz said:
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Click to expand...
Click to collapse
I am now testing the LINEAGE it happened to me this I removed the SIM card and I installed the costum Rom, I made the various customizations and the phone never locked OR restarted.
I inserted the SIM card in the phone worked perfectly, then having messed up with luckypatcher I had to reinstall the Rom.
So I performed the same procedure with the SIM card inserted in the phone and already at the first start it was unstable with reboots.
Currently I have applied for a change of sim card.
As soon as it arrives I will try to remove the sim card Install from scratch The system is to insert the new SIM card only so I can have the mathematical certainty that it is the SIM card
I hope my experience can help someone
This problem seems true, my X2 Pro also faced same issue when enabling cellular data. The phone sometimes loses the signal or the app freezes and perform a phone reboot. X2 Pro is a mid-range flagship phone, and yet this problem should be solved before they start to sell the phone.
Yes this device has many software problems but hardware problems of this kind are not acceptable.
Practically mine has become unusable, as soon as I turn it on after a few minutes of use it start closing the apps by itself.
Then after AN intende use of 30 minutes it start to restart.
This phone is truly incredible
Next time buy ONE PLUS