[Q] Wifi stuck "Turning on" - Nexus 6 Q&A, Help & Troubleshooting

Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.

are you using a custom kernel?

JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
Did you change your Android password within the past 72 hours?

cam30era said:
Did you change your Android password within the past 72 hours?
Click to expand...
Click to collapse
Nope...
its not that i just cant connect, its like the hardware is broken.

and just did a complete factory image flash.
still broken

I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.

JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh

hackahero said:
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
Click to expand...
Click to collapse
First contacted square trade as that is my insurance, they said contact Moto because it is still under warranty. Did that, Moto said they would replace it. I said i don't want to go without a phone and they said they can charge me 25 and put a 500 hold on my account but they would send the phone first. Said OK phone arrives on Tuesday.
Just as an FYI they did basically say did you factory reset it.... but that is all the trouble shooting.
If anyone is interested in my symptom. Wifi is just always stuck at "turning on" every once in a while it will be off. but when you try to turn it on it just gets stuck again.
When it is stuck you can not turn it off.

paulwoodhouse said:
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
Click to expand...
Click to collapse
Might be worth an RMA. see my previous post.

Don't know if I'm a little too late to this post... .But it happened to my Nexus 6 too, tried everything, wipe cache, factory reset, root, delete /persist/wifi but nothing worked....
However, luck seems to be on my side when I went into Google Connectivity Services under Setting--> Apps... and wipe its cache and tried to disable it (but stopped before I did). Then reboot the phone once i wiped all the data from the Google Connectivity Services Apps and VIOLA! It's working now!
*EDIT... It worked for about an hour (allowing me to dl all the apps) but now it has failed again....

I have the same issue as soon and I unlock the bootloader

any ideas? Im going to root again the device and load a different to see if it makes any difference

I am experiencing this as well. Was working fine yesterday and when I tried to go to Android M Preview 3 this happened. Whats worse is that this is happening right after I switched from Unlimited Data on TMo to Project Fi with 3GB. Making this even more frustrating is that Project Fi support says the preview images are now compatible with Project Fi. Isn't that something they should be telling people up front?!

I'm having the same issue on marshmalow, it suddenly started to happen some weeks ago.
First times was solved with phone reboot.
Then was required to clean cache before restart
Now I've tried reclutance suggestion (delete data from google connectivity services and reboot but the problem persist?
I'm using 6.0.1 stock rom without root
I don't want to perform a factory reset
Any suggestion?

here too...close the wifi

All tried doesn't work,
Wipe cache
Wipe dalvik cache (via fastboot as I do not have a custom recovery neither unlocked the boot or root, my phone is completely original)
Also tried to delete wifi data
Any suggestion?

RMA

I'm continuing to have issues with my Motorola Nexus 6 phone.
It is running stock android 6.0.1
I never unlocked it or rooted (Sadly cause If i do so I were able to backup my apps and settings with titanium backup and restore it before a full device reset )
The problem started some weeks ago.
First symptom was that i was unable to enter on Settings -> Data usage (Every time receives an "unfortunately, settings has stopped" message)
Then some days have difficult to connect to wifi or disconnect (at that moment I didn't investigate the issue, just retry considering the issue was on router side)
After some time I realize that the problem was on the phone, specially cause it started to stuck turning on wifi, but for some days just turning off phone and turning it on again solves the issue.
With the time it becomes more and more frequent and turning it off and on didn't solve anything so I've reboot into recovery mode and perform a clear cache but it doesn't solve the issue.
Looking here and at other forums found that this issue is really common and some people solves it trough ADB with "adb shell pm clear com.android.settings" I've tried it but it didn't solve anything.
Even when many people didn't solve it with a factory reset I want to try it, but I need to be able to backup one app data (If could backup everything will be the best but at least need to backup blockchain app (Also have an issue with them as provider and couldn't log in from another device or website, just this device has a session already approved and open)
Any suggestion?

I've upgraded/downloaded to almost any possible rom and the problem is still here
Looking on forums found that is a very common issue since marshmallow in many devices (Specially Nexus)
Most people couldn't fix it but some could.
the problem is with devices macaddress that shown 02:00:00:00:00:00 and get stuck turning on
there are solutions in forums that seems to be a little bizarre like drain battery to 0 and full recharge (This one works for me once)
,others like deleting Google connectivity services cache, or deleting /persist/wifi folder completely
But I found one for nexus 5 who replaces the full /persist partition with a dump and edit the files and permissions with macaddress information.
This seems to have logic and provides an explanation about why the problem persist after, factory reset or rom changing so I want to try it in nexus 6.
Could someone provide me a dump of it?
There is an app: https://play.google.com/store/apps/d...nam.partitions, that makes the process of making a partition backup easy. The persist partition is on /dev/block/mmcblk0p26
Thanks in advance

Did you solve your problem? Because I have the same. Did you try to change Mac address on device?

Related

HELP XDA! Phone Reboot's if using 3g Data

Hey,
My AT&T rooted nexus one is still randomly rebooting if I use 3g data. I am in Costa Rica and the 3g is on the 850 band. I also have to add the apn "kolbi3g".
So basically I can use the phone for anything and it works great, but if I add the apn and start using the 3g heavily I will get a reboot, sometimes it will reboot vibrate 7 times and I have to pull the battery. I have tried 2.1 and 2.2 rooted and not also cyanogen 6 all the same problem.
If I do *#*#4636#*#* and select the wcdma only it runs the 3g better but reboots way more, sometimes the instant I place load on the connection. However if I select wcdma "unkown" the 3g works much better I can use it sometimes 30min at a time without a problem.
So any ideas what I could try? Is there a kernel that will up the volt's a bit just help stability? Or anything else I could try? Data roaming is off, I have tried both off and on, no difference that I can tell.
Thanks a lot this is driving me crazy! Just got this phone Sunday too sick to my stomach of the thought I spend $600 on this phone if I can't get 3g to work
How about radio image???
It is currently on baseband 4.06.00.12_7. Is there a more current radio?
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Cabarnacus said:
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Click to expand...
Click to collapse
Just did that (had the phone plugged into wall charger), and the second I got to the home screen it rebooted then vibrated like 6 or seven times. Seems to do it worse when it is plugged in. And now it won't even boot up even after pulling the battery, it vibrates 6-7 times.
I am really worried about this, any other ideas??? I will try anything! Thanks for the help
Update! Now the phone just reboot when I do anything period with it plugged in. Just like posted in another thread on this section!
Please any ideas I am very desperate and very sick to my stomach!
Hmmm very strange.
I'm aware from what you were saying on the other thread that you've got an unlocked bootloader and you're wondering what to do on the warranty front.
If you've really tried different combinations of stock and custom firmware and having the same issue I'm tempted to say its a hardware issue.
Many people have returned their unlocked phones with no comeback from HTC some have reported that they have noticed the unlocked bootloader and have issued a motherboard repair as part of the fix because of this.
Although im unsure of the additional cost (if any) i would definitely recommend going through the warranty repair route with HTC. They won't say no and send you back the same broken phone. And who knows, if its a confirmed hardware issue they may just replace it as a goodwill gesture.
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Cabarnacus said:
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Click to expand...
Click to collapse
Ok thank you so much sir. I am so glad to hear that I may still have a chance at getting it replaced! It was very fullish of me to unlock it, I know, it is just that I figured it was software and could be fixed by unlocking. It is going to cost me $$$ to get this to the States, but that is life. If I still can't get it to work I will call htc and let you know what they say
Little update here. I cleared storage again and just simply disabled data, I have been using the phone for a couple of hours on work without any problems. Next thong I am going yo yty is another friends 3g similar card and see if it still reboots on that sim, if it does then I am calling HTC.
Also still open to any other ideas you guys may have.

everything is Force Closing since yesterday

hey guys, I don't know what's going on with my S7 but yesterday was working fine and out of nowhere everything started to FC! From twitter to "Google Services Framwork", Gmail, browser, tweetdeck, calendar, voice, I can't pretty much use it anymore, I haven't done any new app installations so i don't know what's wrong! is it just me, or anyone else having this problem??
Any help will be much appreciated!
Thanks
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
djdanska said:
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
Click to expand...
Click to collapse
ha! i remember I already did that. After the Update we had, and I exchanged mine for a new one I decided to stay with no root (i don't know why! lol) so I guess I'll reset everything and go back to root I figured at the end I was gonna do that, but I was trying to see if it was just me or there was a fix
thanks man!
ok, so since yesterday I've been trying to factory reset the DS, and when it boots back on, everything stays the same!
I'm a little confused now, if I take a picture and I turn the tablet off, when I turn it back on, the picture disappears. Same thing happens if I move widgets, delete or create new ones on the screen, they go back to as the configuration was on friday night! GV not working, and the last message that shows there, same thing, shows the last one on friday. I don't know what can I do.... should I call dell??
duck tape and dynomite
stupid thing started crashing yesterday FC this and FC that ....cant restore it as i no longer have write access to the internal sd card
1) tried nv flash
2) tried restoring from clockwork
3) tried pushing files through adb
4) tried fastboot ....
if i didnt just dump money into this thing id blow it up ......
any help would be appreciated.......any tips to fix it or kill it completely so i can get another one
actually deleted all of the files on internal sd card and uninstalled every program on the device looked completly stock ....rebooted it and it went back to how it was yesterday ......theres gotta be a reason why other are having the same problem that started on the same day .....maybe dell pushed an OTA update and screwed us ......just a thought cause mine was fine till i went 4g yesterday so my sis could post facebook pics ....not sure but hope we can figure this out
Samething happened to me
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
jz83 said:
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
Click to expand...
Click to collapse
I'm running stock, and I discovered the hard way that you can't let the S7 battery run all the way down. The S7 will not power itself down in time. I had the same issue, and the only way around it was to do a complete factory reset, using the menu button from the main screen. I think the reset is in the "About" section, but I don't have my S7 with me now.
Being used to WM6, which powers the device down at 5%, I was not expecting the device to do this, but there it is.
dell streak 7
im not sure if I am the only one with this issue you but becareful with the streak 7 mine well both of mine wont charge properly and the newest one wont charge at all. i have to send it back to dell for them to fix it. Im not sure what cause this but my only advie is to never use a different charger for it only dell chargers. Im guessing that it messes up the battery callibration and then it gets really hot when charging

[Q] phone crashes every night

Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Andy.WP7 said:
Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Click to expand...
Click to collapse
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
What firmware/ROM are you using?
What firmware/ROM are you using?
Click to expand...
Click to collapse
I am still using the stock Froyo ROM that the phone came with. The phone is rooted and I've installed a SpeedMod Kernel. However, both (rooting and new kernel) have happened months ago, so I doubt that they have anything to do with the problem.
(partial) solution found
Since a phone that crashes every night, using all settings in the process, is fairly useless, I decided that I might just as well trash it completely by trying (and maybe failling ) to install a custom firmware. So I downloaded Darky 10.1 and thanks to an excellent installation guide, I actually managed to install it.
Since then, my phone does no longer crash every night - it now reboots a couple of times a day The good thing is, though that after the reboot, the phone is back "in action" after maybe two minutes and it does not lose any data, setting or anything. So, it's not ideal, but much better than before ...
I was going to recommend trying a new ROM, but I found that as a workaround rather than a solution to your problem.
Did you perform a wipe or no-wipe install?
Kops said:
Did you perform a wipe or no-wipe install?
Click to expand...
Click to collapse
As I had pointed out in my first post, the crash that happens every night breaks something so that I can no longer receive calls and have to do a factory reset. Thus, the phone was basically wiped, already, before I did the installation and I then did a no-wipe install.
You are right, of course that this is more of a work around than a solution, but since I was thinking about putting on a new ROM for a while, already, anyways, it is a fairly good work around for me - and I really like Gingerbread and DarkyROM so far.
Kops said:
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
Click to expand...
Click to collapse
In the end it turned out to be a hardware problem and I needed to get the phone replaced.

[Help Needed] No WiFi

Hi,
A while back I posted about my WiFi not turning on... Somehow it sorted itself out, but now the problem has reoccured.
Here's how it begins...
I was on OmniRom and my N6 started rebooting itself. It wouldn't stay on any longer than 5 minutes before restarting. Because I use my phone for work I jumped on the computer and flashed stock 5.1.1 via fastboot. Full clean wipe, system, user data, modem, etc. Afterwards I had no WiFi. I didn't think much of it as I was at work and would deal with it when I got home. When I got home I tried a simple factory reset, didn't work, another clean flash of 6.0, didn't work, a clean flash of cm12, didn't work, multiple recoveries, patches and kernels, didn't work. After several hours I knew there was something else wrong. After trying a few apps and researching for hours on end I have come to a dead end. I have dealt with relying on mobile data for 2 months but now I'm desperate as my work is about to switch over to fully digital automation using a VPN based intranet site that all employers will need to use which we can only access via WiFi on our phones.
The only time I have been able to get WiFi to turn on its after deleting out the WiFi folder in system/data/misc/WiFi, this worked only twice both times only for a few minutes. It no longer works by doing that at all.
Suggestions?
Cooked? Or recoverable?
Many thanks in advance for anyone that can possibly shed some much needed light on my situation.
Lewis (Ork)
Try re-flashing your radio? If you do a full reset from the factory images, part of the process will reflash the radio.
Because I use my phone for work I jumped on the computer and flashed stock 5.1.1 via fastboot. Full clean wipe, system, user data, modem, etc.
Click to expand...
Click to collapse
Modem/Radio... same thing
tried i think about 3 or 4 stock images
Think i may have a corrupted EFS partition.
Bump.. If anyone can let me know and confirm my suspicions that the EFS partition has had it in or any chance of reviving it?
Bump
Most likely your wifi chip is dead or dying. Happened to my N5. I lost bluetooth functionality as well since they both were on the same chip. Mine got so bad that it got locked in a state where even if the phone was off, it would drain battery and heat up the area where that chip was.
Warranty it. Just easier.

Need help (Unfortunately the process com.android.phone has stopped working)

Hey, I need help, today I tried to replace the stock battery of my S5 with a replacement battery which came with the phone I bought in Amazon, but I noticed that the second battery was fake since it weighted less than the original one, but I was desperate for more battery life (since updating to MM my battery last 1 day and a half max when it used to hold charge 2 and a half days), I turned my phone off and changed the batteries, I turn on my cellphone everything seems alright but then a pop up (Unfortunately the process com.android.phone has stopped working) appears and I'm like, alright, that's new, and accept, but then it appears again and again every 7 seconds, I rebooted, no change, I followed some online instructions (disable the process, delete cache, data, force stop, wiped the cache partition) but nothing works, so I switched the batteries back, thinking it would fix everything but to my surprise, the pop up still appears, and my SIM is not recognized anymore, can't make calls, can't do anything SIM related, please help me i don't want to wipe the phone again since I just restored all my data like 2 days ago, thank you.
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
sejodesign said:
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
Click to expand...
Click to collapse
I guess it's firmware because I hard reset my phone and after the first reboot the problem came back

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