[Q] ATT Moto X 2014 Freezing Constantly - X 2014 Q&A, Help & Troubleshooting

Hello all,
I got this phone about a month and a half ago, and since I got it I've noticed a lot of freezing and crashing (more so after the 5.1 update).
Some examples:
-I try unlocking the phone from active display and the screen goes black. The only way to get out of it is to hold the power button to restart.
-Sometimes the phone freezes on the lock screen randomly, and when I pick up the phone to look at it, the time is wrong and I can't physically unlock the phone, only turn the screen on and off, leading to me having to hold the power button down to shut off and restart.
-When on some apps, like twitter for example, the phone freezes, and I cannot do anything except turn off the screen by pressing the power button. When I try waking the phone, it stays black or sometimes theres a flash of the screen I was on before, and then it goes black again. Only thing I can do here is hold the power button down until "Power Off" shows up on the screen, and I press that to shut the phone off.
Today I cleared the cache, and since then the phone has froze once, causing me to do a hard reset. What should I try next? Any idea what the problem could be?
Thank you for the help.

I have pretty much the exact same thing going on. It started last night... I first noticed I had some charging issues where the phone wasn't charging very quickly after the battery died (after a day of heavy use). I let it sit for awhile, then it booted up, and it showed the motorola splash screen. It gets all the way to the lock screen, although I'm unable to unlock the phone. The screen goes dark. It appears to still be getting texts and the like- although this screen blackness issue makes it so I can't unlock the phone. The one thing I can do is hold down the power button and turn it off. I've tried loading fastboot and doing a factory reset, although nothing appears to happen and it boots the same way. The other thing about it is that it appears to be running hot- way hot. Any ideas? I'm running stock rom, Verizon network, just updated to 5.1 when it came out last week.

Related

[Q] Screen flickering after restart from phone freezeing

I got this phone (Xperia X1A) today and when it froze, I pulled the battery out for 30 seconds, and put it back in. After it turned on and everything loaded, the screen was flickering and I could faintly see it was flickering the old screen from when it froze.
If you don't get what I mean, say for example, I had a clock app open, it freezes, so I take the battery out and do a restart. When the phone starts up and loads everything, I can see it flickering the clock app really faintly from the point when it froze.
Anyone had a problem like this before, because when I googled this I didn't get any information on this problem happening.
EDIT: *Facepalm*, posted in the wrong section. Could a mod please move this to Q & A. Sorry 'bout that.
Next time your phone freezes try to use the reset button at the back of the phone (beneath the battery cover).
The screen of my Xperia X1 sometimes flickers too after the phone switched off because of an empty battery. But it stops after 30 seconds or something. It does not happen when I use the reset button or switch the phone off using the power button.
Thank you. I just only figured out where the reset button was on this thing today. It doesn't flicker when I do that.
Sent from my Nexus One using Tapatalk

Can receive calls, texts, but will not wake from sleep and no home screen.

Hello everyone. I have had my Droid Bionic since day one and I have never had an issue with it. It has been wonderful.
Until today. I am on the stock OS. I had a Live Wallpaper that showed a little Android figure that melts based on the percentage of my battery. I went into my Gallery and clicked on "Set As Wallpaper" on an image I took with my camera on the phone.
At the bottom of the phone, a small popup showed up that said "COMPLETED". When I went to the home screen, there was no wallpaper in the background. It was just black, though the icons were still there and it was responsive. I thought maybe the image was corrupt, so I went and tried another image.
This caused the phone to reboot. When it rebooted, there was a notification bar, the time, the lock screen, and a thing that said No Signal. I tried to unlock it, but the phone was unresponsive.
Then I got a text message, even though I had no signal. The notification light was blinking. I could not unlock the phone. I hit the sleep button, and it went to sleep. I tried hitting it again, and it would not wake up.
I tried pulling the battery and putting it back in, and now it won't properly boot. Right when it boots, it goes to sleep (the little shutdown animation). I texted myself from my sister's phone and the notification light blinks, the phone vibrates, and the screen turns on and shows I have a text on the notification bar. The screen and the buttons are completely unresponsive, however.
I tried calling myself from my home line and I could pick up the call just fine and end the call. I could not, however, go back to the home screen while on the call. The capacitive buttons on the bottom were completely unresponsive. When I hung up the call (by touch), it went to a completely black screen with the notification bar showing that I had some text messages and the time and my service, etc.
I have rebooted the phone five times now by removing the battery and it keeps going to this. I have never rooted the phone (I wouldn't even know how to) and I am concerned because of all of the information that I have saved on the phone.
Yes I have tried removing the SD card. Didn't help.
Any suggestions? :/
UPDATE: Now the phone doesn't even boot, it gets stuck at the Red Eye spinning logo. It vibrates twice and the notification light begins blinking, meaning it is letting me know that I have received text messages... but it isn't actually booting to the Android home screen. Really strange...
You should fxz back to stock
It will wipe your application data but not you're sdcard info or internal storage
Sent from my DROID BIONIC using xda premium
Hard reset using all three external buttons
Try doing a hard reset - it's one of those things they only tell you about at the Verizon store when you're stuck:
Once you have the phone on and at least responsive, press and hold BOTH volume keys, then hold the power button down for 10 seconds (it's really about 6, but 10 will do it for sure). This procedure can also be done to force a reboot when you load a gnarly application that sux and locks your phone up - without having to disassemble everything and pull the battery.
Hopefully with any luck, you're phone will do a back-flip and come up!

HTC One M7 non-rooted, hard reboot loop - need help

I've got an AT&T HTC One M7. It's non-rooted and has stock firmware. Android updates from AT&T are installed when pushed. It's all pretty routine. As of yesterday evening, this phone started rebooting and won't stop.
If I leave it alone, it vibrates (normal startup notification), goes to the green on white "htc" screen for a few seconds, then goes blank and starts over. I can get to the bootloader screen, and I've gotten it to start in safe mode as well, but it always restarts again within a few seconds.
Things I've done/found:
- Holding down the volume down button while it restarts takes me to the bootloader menu, but the buttons don't seem to work correctly when I get there, and it always restarts again within a few seconds.
- I managed to start it in safe mode a few times--I think by holding volume up and volume down at the same time--but it restarted before I could do anything.
- I removed the SIM card. Same thing.
- I let it reboot until it died. As soon as I plugged it in, it started the same thing again.
I'm starting to think it's hardware failure, like the power button is constantly making contact, even though the button feels fine to the touch. Note that I get to the bootloader just by holding the volume down button. I don't have to touch the power button. I'm not certain whether that's normal. Can anyone give me any ideas or even just verify that it seems like a hardware problem?

[HELP] Black screen randomly, have to hold power button to restart

Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Troubleshoot it.
Delete the app and see if it still happens. If it does, flash a raw firmware and completely wipe your device. if it still continues, its a hardware issue and you should exchange the device.
baddar said:
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Click to expand...
Click to collapse
You're in custom or stock rom?
Im on stock with no modifications.
Phone auto shuts down
Did you find any solution same thing started to happen with me twice in 2 days
The way I fixed it... go to settings, Security & Lock Screen, click on the gear icon next to screen lock, then choose the first option Automatically lock, choose "Immediately" any thing other than that causes the screen to go black. I hope it works!
@Ahmed_x this didnt work for me.
So today i was about to miss my international flight because of this stupid phone deciding to die on me while on charging so no alarm went off.
Wtf is wrong with Asus? How could this have gotten worst with the new update. Are their developers ret**ded?
This phone is being returned unfortunately. Awesome phone but if u cant trust it to give a simple thing as alarm whats the point.
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up pressed for 15 seconds.
I hope that with android 10 this will never happen again.
Happened to me today, had to hold volume-down + power for about 10-15s to get it back.
very strange using latest firmware too (WW_Phone-17.0230.2004.60)
[HELP] My ROG Phone always turn off suddenly when charge
Please HELP My ROG Phone 2.
It's been more than a month if the charge will turn off unexpectedly. This situation is experienced until today. So that every time I charge, phone must be in the dead state. I've been very frustrated. Already doing factory data reset, only lasts for one week and back like that again.
Worse, in certain circumstances the handphone suddenly dead and hard to be turned on again. When charging the battery, sometimes the phone likes to not fill. I had to unplug and re-plug the charging cable to return it to normal. Its sucks. I bought this phone in a new condition with the official warranty on January. I already did update to Android 10 when available by the system. This issue occurs after the update.
I had thought the charger that I got from the factory was problematic, until I decided to buy a new charger with the original quality with 30watt power. But it turns out the same.
Same here my phone will turn off while charging. And it will keep rebooting. Sometimes my rog will not charge
My ASUS ROG2 is starting ti piss me iff noe.. Everything I play BR in CODM alwaiz black out..every single game black out. This is not good...Is this normal? Every game has to black out?...

Moto G6 turns on, but shows nothing but a black screen

Hello, members. I come here to ask your help because i haven't found any solution for it anywhere on the internet. This is what happened: some days go (around a week or two) i updated my security patch to the last one released by Motorola and the phone was OK, pretty much the same. Then around five to six days ago the problem started: my phone started going off even with full battery, and so i had to hold high volume key + power key for the phone to boot again (this happened twice and was "solved" by the time) and so the headache started. Around four days ago i went to sleep and left my phone charging, then when i woke up some hours later it was completely off, showing nothing on the screen, then i removed the charger and turned it on, and for my surprise the phone booted saying Hello Moto, vibrating and all but the screen showed absolutely nothing but a black/grey screen, not even the boot logo was shown. Once the phone started i noticed the screen touch is working for turning on the flashlight, receiving or rejecting calls and all, but it is completely dark. I have already tried lighting up a flashlight in front of its light sensor to see if the ambient display was active, but it is not. I have also tried turning it on by holding low volume key + power for a lot of seconds and it resulted in no changes. I have tried turning it on by holding high volume key + power key, and even low + high + power keys simultaneously for tons of seconds and NADA. I'm completely desperated because i have found no solutions for it at all anywhere. My phone has not fallen to the ground and neither got watered, so i don't know what the **** has happened to it. It got like this completely out of a sudden, no one even touched it.
I had the same issue with my moto g6 and it happened a few days ago. i unlocked bootloader and rooted the phone and then installed some apps . it happened 2 times. First time happened i solved it. While it was charging screen went black and nothing appeared on screen but phone was working . i called from another phone and it was ringing. I thought an app was causing this issue so i uninstalled some apps that i installed when i got the phone. I turned it off and waited for a while to cool down ( i thought it was heated from over charging ). When i turned on it was ok everything came back. Week later it did the same issue but this time it was completely gone. I removed back cover to check battery . I disconnected the battery and then connected again , turned on the phone , screen was going on and off. After turning it on it stayed around 10 min. and then again everything gone. People who had similar issue are saying hard reset or fastboot mode etc. but nothing appears on screen so how can i do hard reset when i do not see anything on screen. Right now it is unusable . I cannot do nothing with the phone.
I fixed this problem on my G6+
The screen went black after the phone being in the hot sun for a while. I believe the problem was due to a poor connection to the screen because when I pressed hard at the very bottom of the screen the display flickered on. I then pressed very hard at several points along the bottom of the screen and the screen then started working constantly again. Not really a proper fix but I now have a working display again.
---------- Post added at 12:17 AM ---------- Previous post was at 12:12 AM ----------
The screen went black after the phone being in the hot sun for a while. I believe the problem was due to a poor connection to the screen because when I pressed hard at the very bottom of the screen the display flickered on. I then pressed very hard at several points along the bottom of the screen and the screen then started working constantly again. Not really a proper fix but I now have a working display again.

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