[Q] Phone reboots when plug in headphones and turn on music - Xperia Z Q&A, Help & Troubleshooting

Hy all. Sorry for my English, im Ukrainian. 2 days ago i get my Z from Syngapure, and now i have really strange problem. When i connect my headphones, and turn on music, at some time phone will restarts. He can sound for 5-10 minutes, even if i didnt touch it, but iit will restarts at all the ways. . I really tired of that. im on stock, not rooted. First time i was thinking it jack's problem, but it restarts even if i dont touch it. Same happens with all headphones. Help me pls.

artemuys said:
Hy all. Sorry for my English, im Ukrainian. 2 days ago i get my Z from Syngapure, and now i have really strange problem. When i connect my headphones, and turn on music, at some time phone will restarts. He can sound for 5-10 minutes, even if i didnt touch it, but iit will restarts at all the ways. . I really tired of that. im on stock, not rooted. First time i was thinking it jack's problem, but it restarts even if i dont touch it. Same happens with all headphones. Help me pls.
Click to expand...
Click to collapse
Give phone to service but if u cant :
Repair phone with sony software by pc.
Or root phone and install custom stock rom like existenz Y

m1ko8 said:
Give phone to service but if u cant :
Repair phone with sony software by pc.
Or root phone and install custom stock rom like existenz Y
Click to expand...
Click to collapse
allready tried, it didnt helps.

artemuys said:
allready tried, it didnt helps.
Click to expand...
Click to collapse
99% hardware problem , send to service

The same problem with me
Did you find solution?

Sizer18 said:
The same problem with me
Did you find solution?
Click to expand...
Click to collapse
try flashing lollipop again here's a guide https://www.google.gr/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CCsQFjABahUKEwiO0siM8pzHAhVE6xQKHUSLCnQ&url=http%3A%2F%2Fxperiafirmware.com%2F8-firmware%2F33-sony-xperia-z-c6603&ei=9b7HVc6DMcTWU8SWqqAH&usg=AFQjCNGu3M3D_ZIEbPGarPHRIxsV5vqnYA&sig2=P03QiSafy1Ml40FlkKrkbA&bvm=bv.99804247,d.bGg

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X8 big problem, HELP pls

Okay, so it's like this:
It looks like I've got something very screwed up....
I was trying to crack PowerAMP, and in process it was written that I have to delete this file: data/data/com.maxmpz.audioplayer databases/folders.db. And so I did, I deleted it. And than I tryed to reboot my phone, and that the moment was when it got f#cked up.
I can't do anything, all the time I have errors like "The application app name has stoped working", and when I press force close(have nothing else to press), the new error same like that one comes up, and so all the time. And it finally reboots, it reboots from FLOYO logo, and then again I have those errors, and so all the time.....
I have tryed to access xrecovery but I can't. As much as I remamber, I can access it by pressing back while SE logo - yeah, that's what I'm doing, but nothing....
PC Companion repair my work but I'm kind of afraid cuz the phone is rebooting all the time.
Please help, I rly don't know what to do.....
TranceManiac said:
Okay, so it's like this:
It looks like I've got something very screwed up....
I was trying to crack PowerAMP, and in process it was written that I have to delete this file: data/data/com.maxmpz.audioplayer databases/folders.db. And so I did, I deleted it. And than I tryed to reboot my phone, and that the moment was when it got f#cked up.
I can't do anything, all the time I have errors like "The application app name has stoped working", and when I press force close(have nothing else to press), the new error same like that one comes up, and so all the time. And it finally reboots, it reboots from FLOYO logo, and then again I have those errors, and so all the time.....
I have tryed to access xrecovery but I can't. As much as I remamber, I can access it by pressing back while SE logo - yeah, that's what I'm doing, but nothing....
PC Companion repair my work but I'm kind of afraid cuz the phone is rebooting all the time.
Please help, I rly don't know what to do.....
Click to expand...
Click to collapse
did u try PCC if not try with SEUS
http://sony-ericsson-update-service.en.uptodown.com/
it will flash ur phone back to stock 2.1 gudluck
Yes, I have tryed with PCC, but older version, and nothing. Now when I've got the latest version installed I'm kind of afraid cuz my phone is rebooting all the time.
Okay I will but when I get it more recharged, in order to get it >50% charged to do it.
TranceManiac said:
Yes, I have tryed with PCC, but older version, and nothing. Now when I've got the latest version installed I'm kind of afraid cuz my phone is rebooting all the time.
Okay I will but when I get it more recharged, in order to get it >50% charged to do it.
Click to expand...
Click to collapse
Try using flashtool. Just root ur phone . It will do it as well as it will factor reset ur phone! So no need to go for new rom. U just need factor reset .
Thank me only if i did helped
Okay it worked in the latest version of PCC. Thanks!
what is PCC..........?
bishnuchetri25 said:
what is PCC..........?
Click to expand...
Click to collapse
pcc - short abbreviaton for sonyericsson PCcompanion
oh... i c...
[email protected] Kirmada
bishnuchetri25 said:
oh... i c...
[email protected] Kirmada
Click to expand...
Click to collapse
not a problem
kirmada said:
not a problem
Click to expand...
Click to collapse
A big problem
You can Thank me Now .

need some advice water damage boot loop

Hi I need a little help
My sister has a xperia sp c5303 that she droped in toilet
Every thing seams ok with the phone just haveing trouble getting the phone to boot up
It truns on and I get both the sony and xperia logos and a little bit after that but then it reboots
I am able to re flash the stock rom useing the pc companion repair your phone
I was able to get the phone to fully boot once but when I truned it off it went back into the loop
I would appreciate any help and advice
few weeks ago got my xperia SP damage because i got caught in heavy rain.
my phone got into exactly situation as your sister's also,
because i cant shutdown the phone i just let it drain the battery till empty and leave it alone for 4-5 days without charge.
now the phone works without hardware proble, but the error sometimes still come (it just works ok for 1 weeks ago, till 3-4 hours it got into same reboot again)
i notice it works ok on recaf 4.4 ROM (not sure, but when i flash 4.2.2 or 4.3 ROM the reboots always come back) .
if its bootloader unlocked i suggest you flash kernel with recovery ( so if after few days you want to try to turn on the phone but it still reboots u can shut it down from recovery). thats my experience tho, good luck for your sister and sorry for my english.
Glenn160 said:
Hi I need a little help
My sister has a xperia sp c5303 that she droped in toilet
Every thing seams ok with the phone just haveing trouble getting the phone to boot up
It truns on and I get both the sony and xperia logos and a little bit after that but then it reboots
I am able to re flash the stock rom useing the pc companion repair your phone
I was able to get the phone to fully boot once but when I truned it off it went back into the loop
I would appreciate any help and advice
Click to expand...
Click to collapse
Come clean and go to a repair centre. The internal system is damaged and thats causing the boot problems. To fix this you need to get it fixed ;(
Dont know how much it can cost tho.
Put your phone in a bag of rice or that silica gel leave it there for 3-4 days. Make sure your phone is not waterlogged. wipe all of it with a towel BUT DON'T BLOWDRYER it.
FlashTool
Have you already use FlashTool to flash the software new ??? it
XplayerLP said:
Have you already use FlashTool to flash the software new ??? it
Click to expand...
Click to collapse
I have used sonys recovery flash tool
Glenn160 said:
I have used sonys recovery flash tool
Click to expand...
Click to collapse
But have you use This too?
http://www.flashtool.net/download.php
XplayerLP said:
But have you use This too?
http://www.flashtool.net/download.php
Click to expand...
Click to collapse
No but sonys one seamed to flah ok but I will give it ago willing to try anything

Sony Xperia Z - failed update - dead phone - HELP !

I tried to update my Sony Xperia Z through Pc Companion to android kitkat... All was good until the program poped up a window and said that it couldn't download it anymore because of a network problem ( my internet connection was good, no problems ). And from that point on, when i try to open the phone it says " the software update failed, make sure the phone is connected to the computer and try again " and blacks out... also i think the battery is dead and i cannot charge it because it says only that and turns off...
Please help me... I don't know what to do anymore...
i tried with sony update service, it downloads the update and when it's about to install. says to make sure the battery is fully charged and try again... and i cannot do that... What to do ????
If it matters, it's a C6603 ...
sorry for my english..
M.B.C. said:
I tried to update my Sony Xperia Z through Pc Companion to android kitkat... All was good until the program poped up a window and said that it couldn't download it anymore because of a network problem ( my internet connection was good, no problems ). And from that point on, when i try to open the phone it says " the software update failed, make sure the phone is connected to the computer and try again " and blacks out... also i think the battery is dead and i cannot charge it because it says only that and turns off...
Please help me... I don't know what to do anymore...
i tried with sony update service, it downloads the update and when it's about to install. says to make sure the battery is fully charged and try again... and i cannot do that... What to do ????
If it matters, it's a C6603 ...
sorry for my english..
Click to expand...
Click to collapse
Press power and vol up for several seconds and put it an the wallcharger. Let it charge for several hours and try to update again
St.Jimmy90 said:
Press power and vol up for several seconds and put it an the wallcharger. Let it charge for several hours and try to update again
Click to expand...
Click to collapse
It doesn't work!
When i plug it in the wall charger is doing a restart loop, with the sony logo, then the message a wrote earlier " the software update failed, make sure the phone is connected to the computer and try again " and a red led light, and it's the same thing over and over again...
That's my concern...if i damaged the phone...i mean, if i can't recharge it, i can't do nothing...
There must be some way to fix this..please help...
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Mr.KiLLeR said:
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
Download SUS (formerly SEUS) from here: http://www.sonymobile.com/global-en/tools/update-service/
avindal said:
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
M.B.C. said:
avindal said:
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
Okay, might be able to help you.
You can manually flash a ftf file to make your phone work
Click to expand...
Click to collapse
M.B.C. said:
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
Oh I didnt read that .. then the only thing you can try is using Flashtool and flash the firmware manually.. it should work..
Mr.KiLLeR said:
Oh I didnt read that .. then the only thing you can try is using Flashtool and flash the firmware manually.. it should work..
Click to expand...
Click to collapse
Firstly i want to note that my battery is certainly dead, and i can't charged it beacause of the restart/boot loop that i mentioned in my early posts...if yes, can you guys provide me with necesary tools, firmaware and stuff, because after all the attempts i tried, i'm afraid to do something else to the phone. I mean i was stupid in the first place to not ask how to do it properly, and i don't want to lose the phone...
And sorry if my English is rough
M.B.C. said:
Can you guys provide me with necesary tools, firmaware and stuff, because after all the attempts i tried, i'm afraid to do something else to the phone. I mean i was stupid in the first place to not ask how to do it properly, and i don't want to lose the phone...
And sorry if my English is rough
Click to expand...
Click to collapse
You can download Flashtool from FlashTool Latest Version
Download the Firmware from Firmware Downloads according to your device model ..
My battery is surely dead..check my last edited post.. Can i still intall the firmware in this case ?
M.B.C. said:
My battery is surely dead..check my last edited post.. Can i still intall the firmware in this case ?
Click to expand...
Click to collapse
You can give it a try , just follow the instructions and then flash
Mr.KiLLeR said:
You can give it a try , just follow the instructions and then flash
Click to expand...
Click to collapse
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
M.B.C. said:
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
Click to expand...
Click to collapse
Did you put phone in fastboot mode?
M.B.C. said:
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
Click to expand...
Click to collapse
Tell me the procedure you did ...
Mr.KiLLeR said:
Tell me the procedure you did ...
Click to expand...
Click to collapse
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
M.B.C. said:
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
Click to expand...
Click to collapse
Lol that is not a problem.. Be careful next time...
Sent from my C6603 using Tapatalk
Siny Update Service
Mr.KiLLeR said:
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
My phone was dead and the resurrection came easily with SUS dowloaded with Chip.
Thanks for the advice!
:laugh:
Bricked!! -.-
Hey guys, I don't know if this is out of topic but since this is for xperia z bricked, I'll show my problem.
So, I updated my xperia z for 3 times since I bought it, It came with Android 4.2.2 and the updates were all OTA.
Then, sudently It started to reboot itself and entering in bootloop.. Then, I tried to use flashtool but always gave me error about S1 flash, and then "Error: Flash Aborted"
So I tried to unlock my bootloader several times (Yes, several times, because it was always saying ok, but then it was showing "ROOTABLE") then, when I Finally got it unlocked, I couldn't flash anything because it was gaving me error saying that couldn't write boot.. Then, Tried Pc companion but again, failed, and my phone was stuck in "Update failed (...)"
Then finally, I flashed advanced kernel by DoomLord and entered in CWM, but when I tried to wipe factory reset, It was saying that couldn't mount data.. Then, I have formated the Data and Media (SD Card) And then, I was able to do factory reset, but, then, I went to advance and did reboot recovery.. My phone turned off, but never came on... I arrived at home and connect ti to wall charger, but no sign of life, nothing, not even red led or anytihng.. NOTHING!! Don't know what happened.. I really need help on this man, please :c
how u resolve ur problem for xperia z buddy....I have same problem just like u faced
M.B.C. said:
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
Click to expand...
Click to collapse
how u resolve ur problem for xperia z buddy....I have same problem just like u faced, no battery charging and cant update phone, always showing software update failed make sure that your phone is connected with computer

[Q] Xperia X8 brick?

Hello everyone!
I'm trying to fix my phone for 2 days still no success.
My problem is:
When i turn on the phone it does nothing,only the screen lights up for like 2-3 seconds after that it turns off.
It keeps doing it again and again until I take out the battery.
It cant even show the sony ericcson logo.
Battery works i tried it with another phone!
PHONE WASNT ROOTED OR FLASHED OR ANYTHING LIKE THAT
Solutions i tried :
Sony ericcson update service - no use
Flashing original firmware with flashtool - no use (btw flash mode works as long the flashing process works like charm)
Hope someone can help me out because there is no more warranty for the phone
Thanks in advance
Erik
erikserif said:
PHONE WASNT ROOTED OR FLASHED OR ANYTHING LIKE THAT
Click to expand...
Click to collapse
Probably a hardware issue, I guess it is time for a new phone.
stamatis said:
Probably a hardware issue, I guess it is time for a new phone.
Click to expand...
Click to collapse
Thanks for the answer!

Zony Z1 C6902 No signal

Hey guys. I got this problem:
One day in the morning the cellphone lost signal and never got it back. As i believed it was a software issue (coz the cellphone was on and suddenly signal dissapeared) i tried to flash a ROM and do a lot of stuff. In Venezuela we have no Sony Center. At the end my cellphone finished with CM11 and no IMEI. If u have any solution for this, I'll be really grateful. Thanks in advance for ur time.
Try wiping all data and flashing a full FTF using flashtool, if that doesnt work,then im afraid u r gonna have to get a new phone:good:
How many roms have you flashed anyway?
Provide some more detailed info about how and when this happened.does the phone detect the sim card?
Does the stock sony rom by any chance go on a reboot loop when starting ,because that happened to me when my old xperia z's baseband died:angel:
Good Luck,I hope you fix your phone quickly
masterofnocrack said:
Try wiping all data and flashing a full FTF using flashtool, if that doesnt work,then im afraid u r gonna have to get a new phone:good:
How many roms have you flashed anyway?
Provide some more detailed info about how and when this happened.does the phone detect the sim card?
Does the stock sony rom by any chance go on a reboot loop when starting ,because that happened to me when my old xperia z's baseband died:angel:
Good Luck,I hope you fix your phone quickly
Click to expand...
Click to collapse
Thanks for writting. It started suddenly, i though it was an update. I've flashed like 4 ROMS (dont remember which ones tho). The cellphone detects SIM Card but cant register to any network. When I installed other ROMS it got on a reboot loop. I also think maybe i have to get a new phone and use this one as a mini tablet. Once again, thanks for leaving an answer
edbk201 said:
Thanks for writting. It started suddenly, i though it was an update. I've flashed like 4 ROMS (dont remember which ones tho). The cellphone detects SIM Card but cant register to any network. When I installed other ROMS it got on a reboot loop. I also think maybe i have to get a new phone and use this one as a mini tablet. Once again, thanks for leaving an answer
Click to expand...
Click to collapse
Yeah,you are gonna have to get a new phone,
This is the same thing that happened to my old Z
masterofnocrack said:
Yeah,you are gonna have to get a new phone,
This is the same thing that happened to my old Z
Click to expand...
Click to collapse
Thanks for answering. Bad news tho
Flash full FTF of .757
That should help....I have this before...

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