Hello, I received the 5.1 update on my moto x 2013 yesterday. Since then i have had to charge my phone at least 4 times. I believe the problem is caused by cell standby constantly running( based off battery stats). I can't seem to stop this, i've cleared caches and such. If you guys have any suggestions I'll gladly try them. Any other info needed I can supply
I believe this is a known issue with Lollipop. Not sure if there are any fixes currently, but disabling wifi when you're not using it might help.
It's not a WiFi bug its a 4g/data bug. Disabling WiFi won't help.
Related
Here's the situation: For about a month now I've been having issues with my data not working on my N1. Presently, I'm on Paranoid Android ROM, but have tried fixing the situation by flashing SpazeDawg, experiencing the same issue. My phone shows bars, and cycles between H, 3G, and E depending on where I am, but it's faded out, not blue; like it's not connecting. I do have voice and texting, however. I flashed the new Korean radio months and months ago, but I tried flashing back to 5.08.00.04, with no change in result. I've tried resetting the APNs to default, which after a reboot fixes the problem temporarily. I've run out of ideas on how to fix this, or isolate the problem. I'd rather not get rid of my N1, but the more I work on it, I'm beginning to think it is a hardware issue. Tried a new sim card, too! Any ideas on how to fix this? Thanks in advance.
I've been having similar problems ever since switching to ICS so I think it's just inherent. I've found that toggling data off and on again fixes the issue most of the time. So it's quicker solution than rebooting but still not ideal. Hopefully a fix appears but in the mean time I'm willing to live with it. For what it's worth, I've found Evervolv to be the most stable in terms of lost connection but YMMV...
I can't connect to the Wi-Fi at my work on my Nexus9 or my MotoX. I believe it is due to Android 5.0. I've seen a few articles about corporate Wi-Fi accounts having issues with lollipop.
Is there a fix on the way?
Does anyone else have this problem?
We just got a Moto X yesterday, and it upgraded itself to Lollipop just a few minutes ago. And, now it refuses to connect to our home wi-fi. The connection screen is stuck on "authenticating." It worked fine before the upgrade. Any suggestions for fixes would be greatly appreciated.
I have had this problem on the nexus 6. Haven't had a chance to try the moto x on lollipop yet at work. Seems to be related to having a space or dash in the network name. Here is the link to the google issue tracker about it in this post.
http://forum.xda-developers.com/showthread.php?p=56939561
I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.
I upgraded from 5.0.1 to 5.1 and immediately starting noticing WiFi and data issues and also performance issues I gave it a day and tryed multiple things to fix. So I'm the end I went back down to 5.0.1.. I was getting benchmarks of over 53000 on 5.0.1 and when I went to 5.1 it was less than my opo around 44000. I know benchmarks don't mean much but it is a big difference. Was wondering if anyone was having these problems?
I also noticed that there was two different 5.1 images. Is there a difference in the two?
Yes, I'm facing issues with WiFi after upgrading to 5.1. WiFi seems to freeze and Internet connection stops working. Turning WiFi off and on again solves the problem, but is very annoying.
Sent from my Nexus 6 using XDA Free mobile app
Yeah same thing got very annoying and then even that didn't work where I would have to do what u did plus reset my router
But after going back down phones fast as hell again and no issues
Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
f_ranek said:
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
Click to expand...
Click to collapse
Did you check logcat? If you didn't then logcat might show what the problem is. And your problem sounds more severe than mine. I only lose 3g but I can still call and send text messages. A problem with the simcard might be possible but it could also be a physical problem with the simcard slot though I can't say why rebooting or turning airplane mode off and back on would fix that.
Sahri said:
Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
Click to expand...
Click to collapse
I just wanted to confirm that I have similllar issue with 3g data connection. S3 mini with I8190XXAMG4 baseband. Stock ROM used for last few years (without any significant issues with 3g data connections), upgraded to latest CM11 20151017 from maclaw/novafusion. I noticed that there are some glitches with 3g data connections. Sometimes I need to tap few times before connection finally is being established. Funny thing is that I have second s3 mini with the same CM11 20151017 and all is OK.
I tried a lot of another ROMs; fifferent version of CM11, OmniROM (4.4.4 and 5.1.1), CM12.1 - problem remains - issues with 3g data connection. Is there any solution to get rid of this 3g data issue?
Sahri said:
Did you check logcat?
Click to expand...
Click to collapse
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Sahri said:
I can't say why rebooting or turning airplane mode off and back on would fix that.
Click to expand...
Click to collapse
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
I used Note 2 about two years, flashed different roms and never had troubles, but then my friend used it about 3 months on 5.0.2 custom and got troubles with gsm/wcdma. My next samsung phone become our beloved i8190. Flashed it from stock to 5.0.2 CM, than 5.1.1, after month got first Cellular bugs. Tried another LP and some KK roms, my troubles with baseband became more and more frequently every day, flashed different modems, changed much settings in system.. So I was desided that it's all HW problems, and hated Samsung for such failure. But one day just tried to install Project Noble, and all this troubles gone forever. So it's just drivers, which not optimised for new Android versions. 4.1.2 mixed with old TouchWiz after fresh and clean Lollypop feels horrible, but we can do nothing with it.
f_ranek said:
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
Click to expand...
Click to collapse
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it? And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Sahri said:
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it?
Click to expand...
Click to collapse
Hardware could also have its state, which may get corrupted and reset on reboot.
Sahri said:
And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Click to expand...
Click to collapse
No relevant priori messages within more or less 10 minutes.