Hello to everyone!
I have read everything I could find and tried a long list of things but unfortunately I am at a loss.
So I've come to you, as I can see that here there are a lot of people that have been through a lot.
Long story short: my Lumia 620 had Windows 8.1 GDR2 on it. Some cool thought said: install Windows 10 Insider Prev.
Well it installed, but I then wanted to revert. I first tried to do a hard reset using the button combination and the phone got stuck on the spinning gears.
I managed then to get the phone into the thunder logo mode. Unfortunately Windows Phone Recovery Tool did not recognize my phone.
There were a lot of tries until i came across the way with Nokia Product Support Tool.
So I did what was said there. And my phone got to reboot into a red background with NOKIA logo and a progress bar. It made it to the first quarter and then Nokia Product Support gave an error. I tried restarting the program, the phone, etc... only God knows what I did not try...
Now my phone is stuck at the NOKIA logo with red background and will not be seen either by Thor2, PST, WPRT and I can't even find it in the device manager.
WHAT ELSE CAN I TRY?!
LATER EDIT: I know why it died now.
I recently did the same thing with another 620, but this time the battery was full. I think that the other phone's battery died in the process of rewriting the firmware thus resulting in a hard brick. - mystery solved.
flash your phone
same problem with my lumia 620....flash your phone
Yay, I didn't think of that!
But seriously, I can't - the PC doesn't recognize it at all.
aqibpk said:
same problem with my lumia 620....flash your phone
Click to expand...
Click to collapse
ashesofpain said:
Yay, I didn't think of that!
But seriously, I can't - the PC doesn't recognize it at all.
Click to expand...
Click to collapse
check device manager, does it flick when you connect the phone?
use a usb viewer to uninstall all the drivers related to your phone.
surya467 said:
check device manager, does it flick when you connect the phone?
use a usb viewer to uninstall all the drivers related to your phone.
Click to expand...
Click to collapse
h t t p:// s27.postimg.org/x858v1rhf/Capture4.png
It flicks only when the phone is off, or the battery is out.
As soon as the phone starts up and shows NOKIA in white over red background, nothing exists in Device Manager related to the phone.
ashesofpain said:
h t t p:// s27.postimg.org/x858v1rhf/Capture4.png
It flicks only when the phone is off, or the battery is out.
As soon as the phone starts up and shows NOKIA in white over red background, nothing exists in Device Manager related to the phone.
Click to expand...
Click to collapse
use some usb viewer..uninstall all drivers related to ur phone...reinstall Nokia usb drivers.Restart computer. Try again..u could do a manual dead phone flash with product support tool.
LATER EDIT: I know why it died now.
I recently did the same thing with another 620, but this time the battery was full. I think that the other phone's battery died in the process of rewriting the firmware thus resulting in a hard brick. - mystery solved.
Yes, but can be reflashed
How can it be reflashed?
Can you do a how-to guide?
augustinionut said:
Yes, but can be reflashed
Click to expand...
Click to collapse
Yes you can reflash with nokia flash tool
Turn off your phone.
Note If your phone is currently stuck on the manufacturer's logo, try removing the battery to turn it off.
Disconnect your phone from the USB cable.
Hold down the camera button.
Continue holding down the camera button and connect the USB cable between your phone and computer.
Continue holding down the camera button until you see the connect-to-computer screen.
Release the camera button.
Leave the phone restart alone, will take around 4/5 minutes.
I hope this will surely works for you, if not then visit Nokia Lumia 620 Manual- guideusermanual.com/product-name-lumia-620-manual&po=672223&lang=English for help.
Related
Hey guys, i need your help. I decided to install Windows 10 TP today, but i was really disappointed. It started to lag, buttons were not working correctly. So i read a guide how to go back to WP8.1 I connected my phone to PC, after downloading I've got an error at 11-12% It was booting into a strange looking red screen with NOKIA sign on it(i guess it's called UEFI mode) After few errors i connected my phone to another usb port, and it wasn't even booting:crying: Phone is just bricked(it was charged up to 100%). Is the phone completely dead or it's still a chance:angel: Please help me, i am android nerd and... WIndows Phone noob
If you don't have any important data on it, I'd try a hard reset: http://www.hard-reset.com/nokia-lumia-520-hard-reset.html
You need to press those three buttons for a really long time (about 10 seconds) until something happens.
i have a similar Problem. i wanted to reset my phone from the info menu in the tech preview 10, as i thought after that it would be just in stock Windows phone 10 Settings. now the Problem is, that my Lumia 1020 can turn on and boot but after the boot i only have a empty black Screen. the lockscreen and the volume menu is still here but nothing else. any suggestions what now ?
same problem
I tried every possible solution on the internet and yet my lumia 520 is dead.:crying:
Yep I just had the same thing happen actually. Windows Phone Recovery tool failed very early on after flashing its custom bootloader . . . and now the phone refuses to turn on or be recognized by phone recovery tool.
Yay Microsoft!
microsoft has pulled back tp 10 for 520 because of this
Sent from my C9660 using XDA Free mobile app
ayed78 said:
microsoft has pulled back tp 10 for 520 because of this
Click to expand...
Click to collapse
520, 525 and 526
Hi everyone,
I bricked my phone yesterday, while installing the WP 10 Preview.
At some point the phone started rebooting back to the NOKIA screen and, at that point, I tried to recover it through the WPRT, which failed.
After that, the device first showed up as QHSUSB_DLOAD (after red screen and stuff) while trying to recover it with WPRT 2.1.1, but now, after ejecting the device, it is not detected at all when I connect it to my laptop (running Windows 10).
The phone is fully charged (left it charging the whole night) and I don't really know what to do next.
Any ideas?
Thanks,
Iacopo
Connecting it to a power outlet, while holding the vol down button (like you insert the charger and press the button at the same exact time), lit the windows button on.
It stayed on for a few seconds, then it started flashing. It's still flashing after a few minutes.
Any idea?
Edit: this was probably due to the fact that I drained the battery of the device, and as soon as I connected it showed it didn't have enough energy to boot. The light stopped flashing after a while, but nothing changed...
Iaco86 said:
Connecting it to a power outlet, while holding the vol down button (like you insert the charger and press the button at the same exact time), lit the windows button on.
It stayed on for a few seconds, then it started flashing. It's still flashing after a few minutes.
Any idea?
Edit: this was probably due to the fact that I drained the battery of the device, and as soon as I connected it showed it didn't have enough energy to boot. The light stopped flashing after a while, but nothing changed...
Click to expand...
Click to collapse
If your mobile is lumia 925 RM-892, it is dead. There is no solution so far. Many of us are waiting for somebody to help.
joseromi said:
If your mobile is lumia 925 RM-892, it is dead. There is no solution so far. Many of us are waiting for somebody to help.
Click to expand...
Click to collapse
That's what I was afraid of.... That's pretty sad, I got some hopes up today, seeing the windows light turning on, so I guess the hardware still works...
I hope someone can help and find a solution to this.
Iaco86 said:
That's what I was afraid of.... That's pretty sad, I got some hopes up today, seeing the windows light turning on, so I guess the hardware still works...
I hope someone can help and find a solution to this.
Click to expand...
Click to collapse
Don't expect much, there is people like me with the phone dead for several months and I can't see a solution in the near future. Microsoft doesn't want to help us
joseromi said:
Don't expect much, there is people like me with the phone dead for several months and I can't see a solution in the near future. Microsoft doesn't want to help us
Click to expand...
Click to collapse
I'll try and work on this too, but the big issue there is that the device is not at all recognized from the system when is plugged. I'll try later today on a friend's machine (W7 and W8).
Ok guys,
as the title says Lumia 710 is bricked.
It had last factory update and everything was working fine. Then i had to mess with it and to try to install Rataplan V9.1.
The process was working ok. By default, bootloader was in DLOAD mode, so in order to install custom ROM i needed to upgrade to Qualcomm. I have upgraded it and installed Rataplan .nb rom to the phone with NSSPro V0.54.
This is when my problems start.
The phone starts with one long vibration followed after few seconds with one short virbtation and thats it. No screen, no system, zip!
When i try to connect it again by usb to check it with NSSPro, it always starts in NAND disk mode. It does not matter do i start it normally on power button or with volume up. Its always in NAND. And it is always stuck. While the phone is connected to USB i can see Qualcomm CDMA Technologies MSM device in device manager but it has yellow mark like the driver is not installed.
I have tried several other roms, and NSS always shows that the rom is successfully installed, but the phone (other than vibration and NAND mode) is dead.
I have also tried all the solutions i could find on the net but no help. Tried, nokia recovery tool, WP recovery tool, Chimera e.t.c. Nothing works. Now i have a problem with NSS. It keeps stucking and beeing unresponsive for every option except Custom OS flash. Whatever else i click it either says tha phone is not detected or the app stucks and shuts itself down.
Is there other tool i can try?
Can i do anything to recover this phone or did i kill it?
PLEASE HELP!!!
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
droidzer1 said:
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
Click to expand...
Click to collapse
Tried allready every solution that i could find or think of, including things You described. Nothing. I was left with no other option but to send phone to service. They have a box unit with which they should be able to recover phone.
That was 2 days ago. today is third day so i am thinking that my phone has gone beyond repair. Only thing i can do is to wait and see...
Why not...?
Why not send it in real life to a windows phone expert. There should be a place to get phones repaired But, if they say that it isn't possible for them you may have rendered your phone useless. Google should be your mighty friend in this case :crying: I wish you very good luck.
Hey everyone,
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
suckafoola said:
Hey everyone,
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
Click to expand...
Click to collapse
try to boot the phone while shinning a bright light to the light sensor. (this is protection to avoid booting the phone when its in your pocket)
Press and hold Power and Volume down for at least 30 sec
Connect the phone to a Windows computer using the original usb cable (or any other cable already known to work for data transfer) to a USB 2.0 port on your computer, then go to Windows devices manger, is the device detected as QHSUSB ? Or Qualcomm something?
Hi thanks for the reply.
He said that when he plugged into his PC, QHUSB_DLOAD shows up in device manager. So now what?
suckafoola said:
Hi thanks for the reply.
He said that when he plugged into his PC, QHUSB_DLOAD shows up in device manager. So now what?
Click to expand...
Click to collapse
Since the phone went in QHUSB_DLOAD by itself and randomly, this is an hardware failure, the phone will need a new motherboard. It would be fixable only if the phone went in this mode directly after flashing a (incompatible) firmware. Unfortunately there is no way to recover the data from it since the emmc is soldered on that defective board.
Sorry
Wow damn that's real bummer... so there really isn't anything he could do? I remember him telling me that he wanted to salvage pictures from his graduation, but this problem is not letting him
suckafoola said:
so there really isn't anything he could do?
Click to expand...
Click to collapse
Unfortunately no. Another perfect example why you must backup your important files regularly. Smartphones are unreliable for preserving data, they are not made to last very long (well like everything nowadays ).
I already heard of someone desoldering his emmc chip (not from a M7 btw) and soldering it back to other hardware to extract the data so this is not impossible but your friend would have to find someone really qualified to try this kind of thing and it will probably not be cheap if it can be done..... But no there is no conventional method (using your computer and a usb cable) to extract any data from this phone.
@alray I know it sounds silly, but would it be possibly to save the pics by booting into twrp and copying them to a USB otg?
I'm guessing no
And yeah, it's always a bad idea to keep important files and data on one device.. be it a USB flash drive, an external hdd, a laptop, a smartphone.... etc
there's always the chance of it refusing to work or getting stolen.
monrokhoury said:
@alray I know it sounds silly, but would it be possibly to save the pics by booting into twrp and copying them to a USB otg?
I'm guessing no
And yeah, it's always a bad idea to keep important files and data on one device.. be it a USB flash drive, an external hdd, a laptop, a smartphone.... etc
there's always the chance of it refusing to work or getting stolen.
Click to expand...
Click to collapse
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
alray said:
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
What if it says qualcomm something?
Shining a light method doesnt work, i left it charging for 3 days, nothing, i tried connecting it to computer and turning on, but not working...
boleguc said:
What if it says qualcomm something?
Shining a light method doesnt work, i left it charging for 3 days, nothing, i tried connecting it to computer and turning on, but not working...
Click to expand...
Click to collapse
Doesn't matters what it's saying exactly, it's dead. It's only possible to unbrick a m7 that went in a "Qualcomm something" mode because of a bad firmware flash. If it went in that mode itself, without flashing, your phone is dead.
Sent from my HTC One using XDA Labs
alray said:
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
Yeah I expected that lol
So I barely used my phone yesterday, just hotspot for my dad's iphone to upload some pics from his phone to my gdrive while we were out, check notifications from my lockscreen, and whatsapp my wife a couple times. That was done no problem. Hours later without using my phone it was lagging badly, and wouldn't start up certain apps like LastPass, Free Adblocker Browser, and I installed Malwarebytes and did a scan and found nothing, but it would crash instantly upon opening after that as with the other 2 apps. I didn't try many apps, some I would tap on and no response, but that was 1 or 2 apps. The odd thing is my Play Store was uninstalled somehow, which would make me think it was a virus which is why I tried Malwarebytes.
Since that didn't work I did some searching and saw some advice online to boot into recover and wipe the cache partition. I did this and it booted up fine, and I went to sleep. I wake up today, and the phone appears dead. No signs of life. Although, I did put it on the wireless charger and the light changed as if it was charging. I plugged it into my computer and saw in Device Manager under Ports it loaded "Qualcomm HS-USB QDLoader 9008" successfully. I've read if that shows (is this EDL mode?) it can be recovered. It's not showing now after I tried a hard reset, but the wireless charging light still changes. CORRECTION: QDLoader just reappeared as I type this message!
Is this a hard brick? Is my phone finished? Please help with anything you can think of! Like I said there's no signs of life on the actual phone. I tried the hard reset too.
My Note8 is USA Unlocked SM-N950U1 being used in Canada, I don't know the bootloader version, but I THINK it's 5, I haven't installed any malicious/modded apps, I'm not rooted.
Please please help!
Thanks!
delan007 said:
So I barely used my phone yesterday, just hotspot for my dad's iphone to upload some pics from his phone to my gdrive while we were out, check notifications from my lockscreen, and whatsapp my wife a couple times. That was done no problem. Hours later without using my phone it was lagging badly, and wouldn't start up certain apps like LastPass, Free Adblocker Browser, and I installed Malwarebytes and did a scan and found nothing, but it would crash instantly upon opening after that as with the other 2 apps. I didn't try many apps, some I would tap on and no response, but that was 1 or 2 apps. The odd thing is my Play Store was uninstalled somehow, which would make me think it was a virus which is why I tried Malwarebytes.
Since that didn't work I did some searching and saw some advice online to boot into recover and wipe the cache partition. I did this and it booted up fine, and I went to sleep. I wake up today, and the phone appears dead. No signs of life. Although, I did put it on the wireless charger and the light changed as if it was charging. I plugged it into my computer and saw in Device Manager under Ports it loaded "Qualcomm HS-USB QDLoader 9008" successfully. I've read if that shows (is this EDL mode?) it can be recovered. It's not showing now after I tried a hard reset, but the wireless charging light still changes. CORRECTION: QDLoader just reappeared as I type this message!
Is this a hard brick? Is my phone finished? Please help with anything you can think of! Like I said there's no signs of life on the actual phone. I tried the hard reset too.
My Note8 is USA Unlocked SM-N950U1 being used in Canada, I don't know the bootloader version, but I THINK it's 5, I haven't installed any malicious/modded apps, I'm not rooted.
Please please help!
Thanks!
Click to expand...
Click to collapse
Sorry but your phone is finished..
Can you enter to downoad mode ?
on power off condition, press & hold vol down & bixby button, then press power button until download mode appear
ariey said:
Can you enter to downoad mode ?
on power off condition, press & hold vol down & bixby button, then press power button until download mode appear
Click to expand...
Click to collapse
Nothing shows on the screen whatsoever, but it does show life on the wireless charger, and in Windows 7 Device Manager under Ports it shows Qualcomm HS-USB QDLoader 9008.
I'm taking the phone to the official Samsung Service Centre where I live for a free diagnostic to see if they can do anything.
I think I'm stuck in what's known as EDL Mode which I see no solution for, but I could be wrong.
MrMike2182 said:
Sorry but your phone is finished..
Click to expand...
Click to collapse
Samsung Service Centre's can't even repair it?
delan007 said:
Samsung Service Centre's can't even repair it?
Click to expand...
Click to collapse
The service center could fix it yes.. If it's stuck in EDL mode maybe take a look at the root thread for version 5 of the bootloader because they might have a way out of that.. Do you have a picture of the screen it's stuck on?
MrMike2182 said:
The service center could fix it yes.. If it's stuck in EDL mode maybe take a look at the root thread for version 5 of the bootloader because they might have a way out of that.. Do you have a picture of the screen it's stuck on?
Click to expand...
Click to collapse
The phone screen is black as in off. It hasn't turned on since it bricked. Only signs of life are the wireless charger light coming on showing the phone as charging, and the qdloader 2008 on my computer. I didn't see version 5 of the bootloader anywhere, but I may be looking in the wrong spot?
Thanks for the help!
delan007 said:
The phone screen is black as in off. It hasn't turned on since it bricked. Only signs of life are the wireless charger light coming on showing the phone as charging, and the qdloader 2008 on my computer. I didn't see version 5 of the bootloader anywhere, but I may be looking in the wrong spot?
Thanks for the help!
Click to expand...
Click to collapse
I suggest you just take it to the service center because I think your internal memory card is done.. A phone doesn't just normally brick itself. It's not able to find an operating system which is why it's not doing anything.
MrMike2182 said:
I suggest you just take it to the service center because I think your internal memory card is done.. A phone doesn't just normally brick itself. It's not able to find an operating system which is why it's not doing anything.
Click to expand...
Click to collapse
Looks like you're right bro, I took it in and they said no signs of life, and wasn't a battery fault as they tried a new one. He said the motherboard is fried. This was at an official Samsung Service Centre too.
Thanks everyone for the help!
This is interesting, I have the SM-N950U1 and mine just basically did this 3 days ago now. I woke up and the phone was dead (was working the night before, left on charge and went to bed). Since then I was able to turn it on a few times and do the wipe/data delete, but now I'm stuck only being able to kinda get into download mode.
I wonder if there is an issue wit the SM-N950U1 models...
I would take your device to a Samsung Service Center and let them take a look at it.
iceepyon said:
I would take your device to a Samsung Service Center and let them take a look at it.
Click to expand...
Click to collapse
I was able to do this in to a Samsung repair center the other day, they took one look at it and handed it back to me and said it wasn't something they could deal with. They recommended sending it to Samsung directly. I took it to a uBreakiFixit store, which is what Samsung recommended. I heard the guy in the back talking about it saying it needed to be re-flashed and the OS put back on and he handed it back to the front desk guy who relayed the message to me, hah!
Oh well, now its a paperweight...