Problem with call button on call screen - T-Mobile HTC One (M9)

it seems that when I go to call someone the call button is grayed out and I cannot tap on it to make a call. this happens even when wifi call is showing. the only way to make a call is to tap on the number that is displayed above the dial pad.

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HELP: T-Mobile Wing can't answer phone when I slide keyboard in

I don't know if there's a setting I missed or is this a major bug but if my phone's keyboard is slid out and my phone rings, I slide the keyboard in then wait for the phone to switch from landscape to portrait. Once it does what it does, I can no longer answer the call. I've tried hitting the "Answer" on the screen, the shortcut key assigned to it, and the green phone. I end up missing the call. Is this normal or is there a setting I can set?
Also, when I'm editing a contact and accidentally hit call, it will call the person first before I can cancel the call. I've repeatedly hit the red phone button and the "End Call" but it doesn't work until the call connects first. On all the previous phones I've ever owned and played with, I can cancel the call anytime before the call connects. Is this normal with this phone?
w1n78 said:
I don't know if there's a setting I missed or is this a major bug but if my phone's keyboard is slid out and my phone rings, I slide the keyboard in then wait for the phone to switch from landscape to portrait. Once it does what it does, I can no longer answer the call. I've tried hitting the "Answer" on the screen, the shortcut key assigned to it, and the green phone. I end up missing the call. Is this normal or is there a setting I can set?
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I thought that I remembered having the same thing happen, but in fact when I just tested I was able to slide the keyboard in and answer the call. There is just a little delay, but it did work for me after about 3 seconds. It even worked with 1 key press, and not repeatedly pressing the send key.
w1n78 said:
Also, when I'm editing a contact and accidentally hit call, it will call the person first before I can cancel the call. I've repeatedly hit the red phone button and the "End Call" but it doesn't work until the call connects first. On all the previous phones I've ever owned and played with, I can cancel the call anytime before the call connects. Is this normal with this phone?
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Click to collapse
I think this is the same thing, just a little delay. I do this all the time and I just keep hitting end. It will always quit before it actually starts dialing.

problem with ignore/reject incoming call

Is there a way to simply REJECT incoming call (caller hears 'busy' signal when i press red button)?
For now there's no difference between pressing end call hardware button, 'igore' software button, mute ring button and flipping the phone. Every action just mute ring, but DO NOT REJECT.
And I want to REJECT caller, when i want him to know that his call is not welcome in that moment.
Thx for help or tips how to make it work
press the hangup key?
The End Call hardware button definitely rejects. Does it not?
End call hardware button = hangup key = definitely NOT or maybe it's a matter of setting which i don't know where to look ;(
OK, just tried. I called myself from a different phone. The moment I press the hardware button I hear the busy signal...
ok, i tried too from 2 other phones - no busy signal - after pressing hardware button cannot do anything on Diamond, until other caller hangs off.
The moment of hangin off is thee moment when today screen backs.
strange... - settings maybe????
**********
OK, GOT IT!
Problem is in settings -> Phone -> Band
When set to auto - problem occurs
When manually set network type
red button really rejects.
Problem solved
But I still wonder why
I have exactly the same behaviour with my Diamond on Orange Switzerland Network. Changing the band settings to manual solved the problem! thanks for the tip!
But I'm wondering why too... :-/
Does not work here. (o2, Germany). If I get a call and press the reject button on screen the caller hears the message that the number is not availbale instead of a bussy signal.
Has someone a solution please cause this behavour is very confusing for the caller.
Thank you!
Solved the problem
I have set the wrong voice box number Now if someone calls me and I reject the call using the reject button the caller gets routed to my voicebox...
thanks........

In call status and voicemail settings

I just had the need to hard reset my phone.
Since doing so I have 2 odd issues. Firstly, I cannot set the voicemail number in the phone settings. When I try to I get told that it has failed. This also means that when I press and hold 1 on the dialpad to go to my voicemail, the phone doesnt know what number to call.
Also, when I make a call, the call status screen if not positioned at the bottom anymore, it seems to be positioned just above and you can see the screen behind kind of peeking through underneath! Its very odd.
Can anyone help?

[Q] Phone made a high pitch beep after dial a call

Sometime when I made a call, the phone would make a high pitch beep sound. Does anyone have this issue as well?
Go to settings,device,call,then call alerts and uncheck play tone when call connects
I checked the setting and it was not enabled. The beep sound is made right after I push dial button.
Maybe is that 'call forwarding active' crap that always pops up when I place a call...

unable to use call screen speaker,keypad,reject call,mute

When I receive a call after receiving I am unable to use call screen options which are speaker, keypad, add call, mute, record and even reject call.
Same happen I call someone I am unable to drop the call with red call option.
Solution
Go to application manager and clear data for phone app. And then enjoy

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