Lost Photos, Videos & Music ect - One (M7) Q&A, Help & Troubleshooting

Hi, I was going through the app menu on my Sprint HTC one M7 and deleted the cache for media storage. After a reboot, I no longer have my pics and videos in gallery, and no music for my HTC music player. The files are there since I checked them via root explorer. Just the phone does not seem to detect the internal storage. Is there a solution to this?
Thanks,
Bill

Related

Duplicate Songs

Hey guys,
I went to play some music on my phone today and i have every song twice.
I am using Cyan 4.04 and HTC music. both songs acording to the player are sitting in the same place.
I just tried deleting all songs off my SD and rebooting but no go. The songs still appear in HTC music but now i can play any of the cos they arent on the SD card to play.
Anyone else seen this or know of where the data file for HTC music is kept so i can delete.
Thanks guys
I did a couple of searches for duplicates but with no avail
Cheers
I'm having same problem. All songs have duplicates. But there is only one actual audio file in the music folder. I have my music stored on '/My Storage/Music/Artist/Album/Songs.mp3'.
I tried deleting the files in the HTC/AudioManager folder (music.vol & cache files, then restarted) but didn't help.
And on a separate note, should I be able to flip through multiple albums on the Music tab home screen, or just the songs from the current album? I can only flip through the songs from one album, then have to use the Library to find another. And am I stuck having songs listed alphabetically instead of album order?
Anyone track down any answers for this one? Really would like to get Audio Manager working properly.
THANKS!

[Q] Google Play Music playlists are deleted whenever external SD is remounted

I have the P880G (apparently a Canadian AWS/Band IV variant), and I store my music files on my external SD card. Being in Canada, I can't use Google's cloud music service, but the Google Play Music app is still pretty darn good for playing local music files.
The trouble is, every time the external SD is remounted (such as when the phone reboots), my playlists and "thumbs up" list are wiped. The playlists are still shown in the list of playlists, but they're all empty with 0 songs.
Before this phone I had the Nexus S, using only internal storage, so this wasn't an issue, except that there was barely room for the music files I wanted to have with me. I'd really like to use the external SD now that it's an option.
From searching around xda, the closest I could find to this issue was a problem with having the cloud-based music sync to the external SD (it apparently goes to internal storage by default). A solution is posted here, and I tried that on my phone, but it didn't solve my particular issue.
So does anyone have any insight or experience with this?
jphillip said:
I have the P880G (apparently a Canadian AWS/Band IV variant), and I store my music files on my external SD card. Being in Canada, I can't use Google's cloud music service, but the Google Play Music app is still pretty darn good for playing local music files.
The trouble is, every time the external SD is remounted (such as when the phone reboots), my playlists and "thumbs up" list are wiped. The playlists are still shown in the list of playlists, but they're all empty with 0 songs.
Before this phone I had the Nexus S, using only internal storage, so this wasn't an issue, except that there was barely room for the music files I wanted to have with me. I'd really like to use the external SD now that it's an option.
From searching around xda, the closest I could find to this issue was a problem with having the cloud-based music sync to the external SD (it apparently goes to internal storage by default). A solution is posted here, and I tried that on my phone, but it didn't solve my particular issue.
So does anyone have any insight or experience with this?
Click to expand...
Click to collapse
Would love to know if anyone has any resolve for this. Having the same issue on my GS3 running CM10.1.
Thanks.
Well, sorry to say I never found a fix, but my solution was to sign up for Google Play Music's cloud service in a roundabout manner. So now my playlists are synced and never get deleted from the phone.
A workaround is better than constantly re-adding songs. Thanks!
Same problem
I'm having the same problem with my playlists being wiped. I didn't know what was causing it until I read this post.
When I was using V20A firmware until last week, I discovered that LG 4x's media scanner, at every boot, deleted all .M3U files on SD card. To solve this issue, I was obliged to disable the integrated media scanner (using an app with root grants) and eventually copying all .M3U files from a unscanned folder to main music folder on SD card.
The a/m issue was not present in all previous V1xx firmwares.
italianquadcore said:
When I was using V20A firmware until last week, I discovered that LG 4x's media scanner, at every boot, deleted all .M3U files on SD card. To solve this issue, I was obliged to disable the integrated media scanner (using an app with root grants) and eventually copying all .M3U files from a unscanned folder to main music folder on SD card.
The a/m issue was not present in all previous V1xx firmwares.
Click to expand...
Click to collapse
What app did you use to disable the media scanner?
bobdobal said:
What app did you use to disable the media scanner?
Click to expand...
Click to collapse
Rescan Media ROOT ( https://play.google.com/store/apps/details?id=com.addz.mediascannerroot ).

HTC One & Media Folders

I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.
nkawal said:
I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.
Click to expand...
Click to collapse
I've noticed the same issue here. I can connect to a network share, copy music into the Music folder (or media/music) but it wont appear in the Music app, or DoubleTwist. The same is true when copied over USB. Not sure how to get it to detect the music. If I navigate to the folder, I can launch individual songs, but the players wont read the tags, or add the song to it's database...
Force close media storage and use
Media scanner on the play store right after fc-ing media storage.
Sent from my HTC One using xda app-developers app
bestofrhcp said:
Force close media storage and use
Media scanner on the play store right after fc-ing media storage.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
That didn't seem to do anything for me. I did get music to appear once though by using DoubleTwist AirSync yesterday. I sync'd some crappy windows sample music successfully via that method last night. It showed up in DoubleTwist and the HTC Music app. So I manually deleted those albums and attempted to sync an album I recently got. That time it showed up in DoubleTwist but NOT the HTC Music app. I cannot figure out what the hell is going on or what to do about it. I've tried 3 different media scanner's from the play store and none have done anything for me. I've tried copying my music to various folders hoping they'll get caught in a scan but still no success. Is everybody else able to use the Music app with no problems?
I thought I was the only one. I tried to install Swype also and that didn't work either
Sent from my HTC One using xda app-developers app
still no fix for this problem? will anyone care to reply n help me out?just got the htc one n this glitch is RUINING the brand new phone for me what did the OP do?
So I just found a way to get everything back .
First download a root file explorer (one able to gain root)
then navigate to your root it should be just a "/" then go to /data and then /data/media.
Bam that's where everything is! now just move all the folders to the main sdcard directory, /sdcard or delete the files that are in /data/media if you don't need them anymore.
Good Luck and hit "Thanks" if it helped :laugh::laugh:

HTC One & Media Files

I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.
I used the HTC sync program. Music is there and works. For pictures it separated one album into 30 and gave them all random titles. Very strange. Could use some help here as well
Sent from my HTC One using xda premium
Have the same problem. All my photos don't show up in gallery.
Sent from my HTC One using xda app-developers app
I think you should clear gallery cache data from app manager and then restart.
This was solved my issue once.
sent from earth using Tapatalk
You will also need to clear the "media storage" cache.
Skickat från min HTC One via Tapatalk 2
Chodaboy83 said:
Sounds like a lot of jumping through hoops just to transfer some songs and pics?? All of my android friends are always saying how much they love the drag and drop features of their phones, and how they dont need itunes to sync pics and songs. Looks like its not all its cracked up to be, with a 2013 flagship model not properly transferring media via drag and drop.
Click to expand...
Click to collapse
Worked fine when I dragged music and pictures over. Not sure what OP is doing wrong.
I put pictures in the Pictures folder and music in the Music folder. Then unplugged and they showed up in the respective apps.
Since HTC Music Player can show folders as a category what I did was simple -
1. Under Music folder created sub-folders with same name as my iTunes Playlists
2. Opened each folder and dragged the iTunes Playlist from iTunes into it
3. This copies all songs from that playlist into the folder
So the folders in the player work as playlists
Also, copy over Events from iPhoto into Pictures folder creating each sub-folder and this show up in Gallery as Albums !!
All done ...
im having the same problem with my htc one. will someone please tell me if they found a way to fix this issue? clearing the media storage didnt fix the prob,it only made it worse now even the pics i took from the phome wont show up in the gallery. rebooted it like 3 times. please help! this is completely ruining my brand new htc one for me..
So I just found a way to get everything back .
First download a root file explorer (one able to gain root)
then navigate to your root it should be just a "/" then go to /data and then /data/media.
Bam that's where everything is! now just move all the folders to the main sdcard directory, /sdcard or delete the files that are in /data/media if you don't need them anymore.
Good Luck and hit "Thanks" if it helped :laugh::laugh:

[Q] Problem with my gallery & music system

I am not able to see all pictures, videos in gallery. only camera folder is showing.
And in music, no media files are detecting even they are placed in phone memory.
Please help me............

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