Z3 Compact randomly black screen - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi there
I have a really annoying problem, that happens maybe 3-4 times a week.
Take the example that just happened today, I'll be using my phone writing through messenger, and then suddenly the flow function doesn't work in swiftkey, but I could still write messages and get responses.
Then when I hit the home button my screen goes black: *Don't know how to link to pictures on a new profile*
I can still pull down the notification bar, and pressing the recent apps let me see the title for the last app I used for a split second before it goes dark again.
I can even open my camera app, through the physical button, and when I returned it looked like this: *Can't post pictures*
I can always fix it by restarting my phone twice, the first time it doesn't register the sim card, and after the second time everything is working and back to normal.
I've considered factory resetting my phone to see if that would work, but I've so many apps and settings customized, that it would take a very long time to restore, and even then I'm not even sure it will fix it.
Could it maybe a hardware issue?
It happened on 5.0.2 and still occur after the 5.1.1 update
I really need your help guys.

Related

[Q] Woke up to a less functional Captivate..

Long time lurker, first time poster.
I woke up today to see my captivate screen showing blank screen (active black screen with buttons lighted up) being unresponsive. It was on it's charger from the night.
I pulled the battery to shut it down. It rebooted. I thought nothing about it until I tried to use it about an hour later.
I have had it on stock Froyo, with no root. Never have flashed any other ROM besides updates through kies.
Problems and things I've noticed so far:
No puzzle lock screen. Can't find it under "set screen lock". Only None, Pattern, PIN, Password available.
Home button and search button do not function(they light up like they are pressed, but not action occurs in any apps or home screen).
No data. Usually i'd see edge or 3g, but I have no data connection.
Text messages wiped. None available through "Messages"(though call log shows history of messages).
Keyboard was on stock android rather than swype(since changed back to swype).
Holding power button only shows "Power off" option. Before there was at least Airplane mode.
GPS was on(I hardly ever use it).
Location settings seemed to be default("use wireless networks" was unclicked)
Most other settings/app data seems fine.
About phone info:
Model Number: SAMSUNG-SGH-i897
Firmware version: 2.2
Baseband version: I897UCKB1
Kerner version: 2.6.32.9
Build number: FROYO.UCKB1
Click to expand...
Click to collapse
Other related things:
Day or two before I received a text message from AT&T to download Kies and use Froyo(Don't remember exact wording, lost the text message, but something to the effect it looked like a mass mailing text to update to Froyo using Kies). I was already on Froyo(flashed as soon as I found out it was available few months back).
I also got a text message about downloading their at&t app to manage my minutes and pay my bill(also already had that app).
My Captivate would randomly freeze/unresponsive a few times, but I didn't think much of it.
Google Music app seemed to randomly start playing the audio file i paused(just in my pocket, or once when i put headphones in to make a call).
Searching the forums, haven't found too much related.
One thread suggested using "home switcher", which I have tried(both Froyo and regular versions, though can't press home button for Froyo version). Neither seems to know what my default Home App is, but it only sees TwLaucher(I only have TouchWiz).
Tried installing an alternative launcher(ADW,LauncherPro), still no home/search button.
I'm without my computer for the weekend, so I can't backup my files and reset to factory just yet.
Anyone have any thoughts to fix this or know what may have went wrong?
I might finally make the jump to a Custom ROM if it'll fix this.
Yes, you should either flash a custom rom or do a factory reset. I will say an event similar to this, also involving text messaging, is what made me make the leap to Assonance, and then Serendipity, and I haven't looked back.
Sent from a state of Serendipity
At the least, try a master reset.
You're not alone....
Two Saturdays ago, I woke up, grabbed my phone to see what time it was and my phone was going haywire. It as blinking, flickering and rebooted on its own a couple of times...without me touching it.
When I DID manage to access the phone after a reboot there was no connection. I couldn't call, send/receive texts, nor could I access most of the features (during one of the haywire moments, the phone popped open my "Gallery" folder and started running a slideshow and then shut down. Again, all without me touching it!) There was a distinct blue circle with a slash where the 3G bars used to be on the top right corner of the phone.
I did a factory reset and didn't help. Wiped everything off the phone, but the device was still going nuts.
I got the phone in mid-December and have absolutely pampered that thing. Never dropped, never scratched, never abused. So I was surprised when I took it into the AT&T replacement center that the lady told me that my battery was wet! Not the phone, but the battery. Those two white-that-turn-pink indicators are so close to each other on the phone that I can't see how one gets wet while the other doesn't.
So they give me a new phone. One thing I noticed right away was that my data usage went WAY UP with the new device. To put it in perspective, I used 100 mb of data in 29 days and 64mb IN ONE DAY with my new phone. I thought it may be a one-time fluke, but it's not. I am only 10 days into my new month and am already at 164mb out of 200mb in my plan. I have NEVER used 164 mb in the 6 months previous, let alone in 10 days.
Fun's not over yet. I noticed a lot of crashes and "Force Closes" with the new phone too. I didn't even have any apps downloaded yet and things were still crashing. Last night I pull my phone out to take a picture and...nope. Screen was all kinds of whacked out and it crashed. And still does now every time I open the camera function. I managed to get in camera mode fast enough to do a reset, but didn't work. The screen is fine otherwise. So looks like I'm back to A&T tomorrow for another round.
I'm glad you posted this, cause the same morning all this happened -- literally, within 10 mins of me waking up -- my computer (brand new - 2 days old) went berserk and shut off and my stereo started flipping channels, turning the volume, treble, bass up and down..BY ITSELF without me touching ANYTHING! It was pretty freaky. I wondered if I was struck by lightning the night before.http://media.xda-developers.com/images/smilies/eek.gif
I was finally able to get back home today and do a factory reset. This (somewhat) solved the problem. Everything is mostly back to normal(home button and search button work on home screen, lock screen is there).
Lost a couple of game saves as I had no method to pull a save file(was doing adb pull on some known file locations).
I did run adb logcat before resetting, and home button and search button seemed to trigger something, just not follow through(Search button did work in a card game as a forward button and home button worked in the kies app to exit, just never as a return to home button in apps).
I'll be looking to root and flash a custom ROM, especially root so I can do a proper backup in case anything like this happens again.
I just want to say thank you posting in q&a and doing research before and after your flashing started. Then searched after your problem. You're a new member of a breed that are few and far between. I will hit your thanks when I get on my computer, app doesn't have it. You will go far here.

[Q] Deathly crash issue: only solution is factory reset. SERIOUS ISSUE

Okay, I have been having a serious issue with my D3 lately. One time, my phone just randomly rebooted, and then it would get stuck at the red "Droid Eye" screen, where it would be laggy and such after a while. Eventually the screen would time out in like 2 minutes. After it turned off, I could not get it to turn back on. Basically dead, except I could still get notifications and even a phone call. But I could not act on any of them. it's like the phone's heart is still beating, but I can't turn the screen on. I pull the battery and reboot and it does it again. SOMETIMES if I keep touching the red eye screen I can get to get to the lock screen, but the wallpaper won't load and it's basically frozen. I even tried booting into safe mode and that didn't help. I took it to Verizon, they said they've a couple other people with a similar issue on the forums. They did a factory reset, and that has been the only solution to the issue. I have had it 3 times now, and this time I'm sticking with the Blur launcher and keeping only the essential apps installed. I'm assuming this is a software issue, and I'm currently trying to figure out if it is related to a certain app that was installed. Hoping they will fix this with an update! ANYBODY ELSE HAVING THIS ISSUE? if so, any leads on another fix or what it could be?
sounds like a software issue. a factory reset doesn't do anything other than change the software.
I had a similar issue on my droid 1. it was rooted and when I installed a gingerbread from I forgot who, it got stuck at the eye, kept rebooting, and occasionally, i'd get calls and it still wouldn't work. I look forward to root.
out of curiousity, did you have to take it to the store to factory reset or is there an option for it in the bootloader(I know its locked but I have no idea to what degree)
The first time I took it to the store they did it for me, but yeah there's an option in the bootloader. Just took my back to Verizon cuz this was the 4th time it's done it, they're sending me a new one! It's okay, cuz my nice screen open 'click' sound was gone on the keyboard lol

Galaxy Mini reboots out of itself

Heya all,
So my Galaxy Mini started rebooting itself today.. Anybody knows what to do? I can't give much details only that I thought the problem could be the custom rom (CM7, New Experience). I flashed it back to stock, but it's still doing the same thing, sometimes it'll hold out for 30 minutes but sometimes it restarts and I can't even open Whatsapp before it reboots again.
All I can tell the on/off button for locking isn't always working as fast as it should. Could this button be stuck or something like that?
Also warranty is gone, got water damage from like 1.5 year ago.. Maybe that could still have something to do with it.
Thanks in advance,
Sanderth.
Update: I was just viewing a WhatsApp message and it rebooted itself again, please does somebody have any advice on how to fix this?
Bump: Please does anybody know what the problem could be? Today at school I wasn't even able to send a message via WhatsApp
Edit: I'm pretty sure it always happens a few seconds after I pressed the on/off button to lock. I just tried to lock it, got the prompt where you can enable airplane mode and turn the phone off and I clicked the back arrow, after ~5 secs it rebooted, could something be stuck behind this button or could my ROM be bugged?
Edit2: Well I disassembled my phone, probably something was stuck behind my button and fell out or something else was wrong with it.. But the most important thing is: It works like it should again, locking is going smooth now and it really feels as if my phone was better than before XD
Next time I'll open it first before opening a topic on xda, but well.. Hopefully somebody who will ever have the same problem will find this thread and fix it the same way I did
:thumbup:
Sent from my GT-I9300 using xda premium
Well to be honest, it'll stick to randomly rebooting itself once in a while, less than it was before disassembling and putting it back together again though (From 5 times in one hour to max. 3 on a day). But trying this could never mess something up (as long as you know what you are doing.) At least it's possible to use my phone normally again.
For the people that don't know how to disassemble, use this: http://www.formymobile.co.uk/s5570disassembly.php
Disassemble until you've got the battery compartment of, then just assemble again.

The screen blinks

This is my first post around here, so first of all I guess I must say hi to everybody
Two weeks ago I bought a brand new KFHD 7''. I rooted it and followed the steps in order to get all the gapps correctly running. Everything worked out and the tablet performs great. But there's something that is starting to annoy me.
Initially I didn't care about it but now it keeps catching my attention and gradually bothering me more and more.
When I'm running an application and press the home button to go back to the Desktop the whole screen blinks twice. Moreover, when I recieve an email, the notification bar starts blinking as well and also hides, which turns out to be impossible to scroll it down in order to check the notification. It's getting desperating.
At a very first moment I figured it was an issue with the launcher (EX launcher HD), but afterwards, once I'd changed it to ADW launcher the problem persisted.
So what do you suggest me to do? Any tips or advice? Should I try to install kinology?
Thanks in advance and thanks for having this great phorum.

[Q] Issues with rooted GS6 edge Verizon

Hello,
I recently rooted my Verizon gs6 edge with pingpong and have been noticing a few major issues.
Not sure what to do or if anyone is encountering the same problems but I will list them below:
1) my battery icon will randomly show that it can not charge and an error message will say that I am using am incompatible charger?
Please note that the phone charges ok with the wireless and regular plug in and this message is random. To fix it I just try to do a hard reset or just plug in a charger then sometimes it will get back to normal.
2) randomly the Samsung virtual reality app will force it's self to install. An audio indicating themail install message will get turned on and the worst part is that the screen will go black with the exepcion of a small "x" on the bottom edge of the screen will apear but will not do anything. None of the buttons are responsive, the screen is on but just blacked out. Thus has been occurring quite a few times and occasionally if I wait for a while and keep hitting the home button it will brake free and allow me to go back in to the phone, shortly after the phone will flicker and crash.
Note: I deleted the file and thus far has not happend but that was only 24 hrs ago. Now I am encountering new issue that I will mention below.
3) home screen will freeze. To be more specific the part where you use your thumb to open the phone (if applicable ) will apear, no icons no fonts or messages just the backround home picture. Stuck on that mode. I rebooted and still the same.
I fixed it by plug-in my phone and it imidiatly went away.
I am not an expert on rooting and was wondering if anyone has the same issue. I believe that it is all tied to the battery some how.
Please let me know if you have any questions.
Rgds,
Jayznayz
jayznayz said:
Hello,
I recently rooted my Verizon gs6 edge with pingpong and have been noticing a few major issues.
Not sure what to do or if anyone is encountering the same problems but I will list them below:
1) my battery icon will randomly show that it can not charge and an error message will say that I am using am incompatible charger?
Please note that the phone charges ok with the wireless and regular plug in and this message is random. To fix it I just try to do a hard reset or just plug in a charger then sometimes it will get back to normal.
2) randomly the Samsung virtual reality app will force it's self to install. An audio indicating themail install message will get turned on and the worst part is that the screen will go black with the exepcion of a small "x" on the bottom edge of the screen will apear but will not do anything. None of the buttons are responsive, the screen is on but just blacked out. Thus has been occurring quite a few times and occasionally if I wait for a while and keep hitting the home button it will brake free and allow me to go back in to the phone, shortly after the phone will flicker and crash.
Note: I deleted the file and thus far has not happend but that was only 24 hrs ago. Now I am encountering new issue that I will mention below.
3) home screen will freeze. To be more specific the part where you use your thumb to open the phone (if applicable ) will apear, no icons no fonts or messages just the backround home picture. Stuck on that mode. I rebooted and still the same.
I fixed it by plug-in my phone and it imidiatly went away.
I am not an expert on rooting and was wondering if anyone has the same issue. I believe that it is all tied to the battery some how.
Please let me know if you have any questions.
Rgds,
Jayznayz
Click to expand...
Click to collapse
If you boot into safe mode you would quickly find out of an app is causing the issues. If so, use titanium backup to freeze the app. Sounds like you have many strange issues going on.
Sent from my SM-G925V using XDA Free mobile app
The charging issue happens to me every day and I'm stock non rooted. it started happening after about a month of use so I doubt that's a problem from rooting... Number 2 I have no clue and number 3 it happened to me when I tried using a cheap Chinese knock off off of ebay of the clear S view flip cover I had to reset my S6 when it stop bugging out after a few minutes... Hasn't happened since but I have tried using that case either haha

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