How to make sure that the screen is dead - Xperia Z Q&A, Help & Troubleshooting

I put my phone to charge before sleeping yesterday, when i woke up, i unlocked the screen and phone was charged fully,
Suddenly after 3 or 4 seconds my screen went black! but i still can hear touch sounds, my computer recognizes the phone storage and i can feel the vibration when i turn it on or off.
I've also tried wiping and flashing a stock ftf through flashtool, nothing.
So my guess is the screen is completely dead and i will be replacing it shortly but before
is there any way to make sure that the problem is with the touch panel only? so it's not related to the motherboard or any other component?

To make sure that screen is dead use hammer or other heavy and hard object.
You need to place it on the screen with good amount of speed to get give this object more power.
I would recommend dropping it in the middle of the screen so you could be sure that screen is dead.
Im not recommending using car or dropping it from high, because there is a chance that you would kill not only screen but also other components of the phone.

Akinaro said:
To make sure that screen is dead use hammer or other heavy and hard object.
You need to place it on the screen with good amount of speed to get give this object more power.
I would recommend dropping it in the middle of the screen so you could be sure that screen is dead.
Im not recommending using car or dropping it from high, because there is a chance that you would kill not only screen but also other components of the phone.
Click to expand...
Click to collapse
That's not funny at all.

Well... when I saw this title I could not resist...
But to be on topic. If fresh flash dont help, there is no "software" way to check if screen is dead for sure.
XZ construction is tight as hell, and only way to fix screen is replace it in service center OR make it by yourself.
On aliexpress you can buy XZ screen for less than 25 euro
http://www.aliexpress.com/item/Orig...LCD-Screen-With-Touch-display/1894781909.html
http://www.aliexpress.com/item/Blac...Z-L36h-L36i-C6606-C6603-C6602/1901021035.html
Its not much, and if you played a bit with phones before its gonna take you less than 30min.
I ordered screens from ali few times, for my old Xperia Arc S and Neo V. no problem still work like new.
But because you need to remove back panel, I would recommend buying it too, its less than 7 euro for panel with NFC antena
You get all tools with it, and only what you need it hair dryer or wet towel that you put in microwave. Its necessary to unglue back panel.
PS. I know that it sound weird, but one time when I have Galaxy S and screen was dead... I throw it ""by accident"" on the ground... and its start working xD Im not saying that you should throw it... but you know... ""shake that baby""

Akinaro said:
Well... when I saw this title I could not resist...
But to be on topic. If fresh flash dont help, there is no "software" way to check if screen is dead for sure.
XZ construction is tight as hell, and only way to fix screen is replace it in service center OR make it by yourself.
On aliexpress you can buy XZ screen for less than 25 euro
http://www.aliexpress.com/item/Orig...LCD-Screen-With-Touch-display/1894781909.html
http://www.aliexpress.com/item/Blac...Z-L36h-L36i-C6606-C6603-C6602/1901021035.html
Its not much, and if you played a bit with phones before its gonna take you less than 30min.
I ordered screens from ali few times, for my old Xperia Arc S and Neo V. no problem still work like new.
But because you need to remove back panel, I would recommend buying it too, its less than 7 euro for panel with NFC antena
You get all tools with it, and only what you need it hair dryer or wet towel that you put in microwave. Its necessary to unglue back panel.
PS. I know that it sound weird, but one time when I have Galaxy S and screen was dead... I throw it ""by accident"" on the ground... and its start working xD Im not saying that you should throw it... but you know... ""shake that baby""
Click to expand...
Click to collapse
I was already considering the "shake that baby method", it might be just a problem with some inner connection or cable or something.
That's why i was asking if there's is a method to make sure that the screen is completely dead, so i might not need to replace the whole panel.
And about the replacements, i read some reviews on similar products on amazon, most are complaining that they started to see blurry text, lower brightness, microphone not working and alot of other problems, you seem exprerienced with the procedure of repairing so what do you think?

Well, in terms of changing screens I bought screens only for Xperia Arc S and Neo V If we talk about smartphones :]
I speed almost whole day looking for it on eBay and Aliexpress. Of course before that I checked professional shops and local services, but its F hilarious that they want even 150% of phone price JUST FOR SCREEN....
I always sort list by number of orders, so I have chance to read more comments, and most of this time I spend reading them. If I found even single comment that say that quality is bad... I checked next one. And after few hours I had 2-3 screens to choose.
And in terms of quality... its hard to tell, most of problems are made by person who put that screen in phone, not screen it self. And because as I said build quality of new phones are tight as hell, 0.5mm difference and something is not working.
But overall quality of those screens that I had where good. I didnt had problem with brightness, ghosting(in moving object) or blurry text. I only had problem with less saturated colors. Difference is not huge, but if you spend with phone some time you see that its about 10-15% less saturated.
To be honest with buying something online that is more complex than brick and it contain electronic components its always hit and miss...
I could had luck with screen, someone could not have... Normally I trust online shops, but its better to spend whole day in front of PC than buying first product from the list...
In terms of actual replacement, instead of inventing wheel again, just check YT videos, watch few of them, and if they have link in description for screen, check them, sometimes they give link to screen that doesnt cost fortune and you know that you can get good quality product.
here are few of them:
https://www.youtube.com/watch?v=dfXaze8AS2o
https://www.youtube.com/watch?v=U_hXv-Fouio
Just remember to prepare everything, flat place for work, all tools, and few cups or bowls for parts... flat table or not, Its better to keep all screws in bowl :]

Akinaro said:
Well, in terms of changing screens I bought screens only for Xperia Arc S and Neo V If we talk about smartphones :]
I speed almost whole day looking for it on eBay and Aliexpress. Of course before that I checked professional shops and local services, but its F hilarious that they want even 150% of phone price JUST FOR SCREEN....
I always sort list by number of orders, so I have chance to read more comments, and most of this time I spend reading them. If I found even single comment that say that quality is bad... I checked next one. And after few hours I had 2-3 screens to choose.
And in terms of quality... its hard to tell, most of problems are made by person who put that screen in phone, not screen it self. And because as I said build quality of new phones are tight as hell, 0.5mm difference and something is not working.
But overall quality of those screens that I had where good. I didnt had problem with brightness, ghosting(in moving object) or blurry text. I only had problem with less saturated colors. Difference is not huge, but if you spend with phone some time you see that its about 10-15% less saturated.
To be honest with buying something online that is more complex than brick and it contain electronic components its always hit and miss...
I could had luck with screen, someone could not have... Normally I trust online shops, but its better to spend whole day in front of PC than buying first product from the list...
In terms of actual replacement, instead of inventing wheel again, just check YT videos, watch few of them, and if they have link in description for screen, check them, sometimes they give link to screen that doesnt cost fortune and you know that you can get good quality product.
here are few of them:
https://www.youtube.com/watch?v=dfXaze8AS2o
https://www.youtube.com/watch?v=U_hXv-Fouio
Just remember to prepare everything, flat place for work, all tools, and few cups or bowls for parts... flat table or not, Its better to keep all screws in bowl :]
Click to expand...
Click to collapse
Thank you for your help
last thing
what do you think of this http://www.aliexpress.com/item/Blac...ame-Assembly-Replacement-Part/1449119790.html

This look a bit average looking at comments, most of problems are with dead pixels.
Weird that for XZ screens there are less offers that I would though :/
I found this one that look promising:
http://www.aliexpress.com/item/For-...6601-LCD-display-touch-screen/1902384532.html
and if you want whole front panel
http://www.aliexpress.com/item/For-...e-Assembly-Black-Replacement/32279043240.html
But as I said its hard to tell if you get screen without problems... I would say to check eBay or Amazon, but to be honest its all from the same place so what the difference?

Akinaro said:
This look a bit average looking at comments, most of problems are with dead pixels.
Weird that for XZ screens there are less offers that I would though :/
I found this one that look promising:
http://www.aliexpress.com/item/For-...6601-LCD-display-touch-screen/1902384532.html
and if you want whole front panel
http://www.aliexpress.com/item/For-...e-Assembly-Black-Replacement/32279043240.html
But as I said its hard to tell if you get screen without problems... I would say to check eBay or Amazon, but to be honest its all from the same place so what the difference?
Click to expand...
Click to collapse
Thanks man

Related

[Q] crack in digitizer what to do?

hi all,
i got a bargin latly and have now got a note but the main donside to this is that is has a chip/crack on the edge of the screen near the menu button.
i need to know anyone oppinion if i can get away with just repacing the digitizer or wil i have to repace the full lcd aswell, im really low on cash now but iv been checking ebay and heres what i found
digitizer - £8.95/$13.89
http://www.ebay.co.uk/itm/Front-White-Digitizer-lens-Glass-Screen-For-Samsung-Galaxy-Note-i9220-N7000-/300733099033?pt=LH_DefaultDomain_0&hash=item460516ec19
full lcd + digitizer - £118.04/$138.24
http://www.ebay.co.uk/itm/LCD-Touch-Digitizer-Screen-for-Samsung-Galaxy-Note-GT-N7000-i9220-white-/221002976265?pt=LH_DefaultDomain_0&hash=item3374cdcc09
iv added the pics bellow and would love feedback to see what is the best situation for me. my so called local samsung repair centre who carnt even fix phones propperly (feedback from alot of people with broken screens) said that i have to replace it all and they quoted me £180.
please let me know guys
Ive seen worse
A simple digitizer replacement should suffice, theres numerous how to videos on you tube.
Just take your time and do not rush it, Also, Dont skimp on the price, If you get a cheap aftermarket digitizer, the performance might not be as good as a genuine one.
Finally, once you get it fixed, There is an app that can tune the sensitivity so you can get it perfect I think its called screentuner im not sure, google it !
azzledazzle said:
Ive seen worse
A simple digitizer replacement should suffice, theres numerous how to videos on you tube.
Just take your time and do not rush it, Also, Dont skimp on the price, If you get a cheap aftermarket digitizer, the performance might not be as good as a genuine one.
Finally, once you get it fixed, There is an app that can tune the sensitivity so you can get it perfect I think its called screentuner im not sure, google it !
Click to expand...
Click to collapse
thanks man really appreciate your help i didnt realise if i got a cheaper one would make it work crap. how much would you say to speand roughly?
btw i kno it isnt the worst but i ike my phone to be in mint condition especialy as i get bored very easy then it ends up in the mp withing 2 months lol
im not saying buy a really expensive one and get ripped off, I just mean dont buy one made from cheap parts, Like a chinese one.
If you could afford it, Buy genuine, If you cant, buy a recommended one, Check the sellers feedback and scour the internet for recommendations, There may even be some in the accessories section
EDIT: Im unsure whether the amoled screen is an all in one screen, Meaning the screen also recognises the touch and there is no digitizer, Does your phone respond to touch ?
Look at this i found on ebay - http://www.ebay.co.uk/itm/Outer-Len...arts_Tools&hash=item20c7b38727#ht_2782wt_1037 It is just the outer glass screen, So if you get this, It wont affect the touch response :good:
I understand that it would affect the sale price, but be careful as I've found the most difficult thing to do is to separate the digitizer from the LCD screen without patience. The safest route would be to get the Digitizer + LCD costs, but ofc it costs ridiculously higher than just the digitizer.
For howto videos, search for "Galaxy Note Disassembly" on YouTube.
Yeah +1
Upon some more searching it seems like a really tricky job, Some say impossible, The choice is yours really, Try it and hopefully save your self some money, Or take the hit and get the whole package - Screen, Glass, digitizer ect.
You could also look at some sort of glass crack repair kit, Like they do on car windscreens, Its only a little crack where the soft keys are so its not disrupting the view of the screen, And it might just save some £££ and a lot of hassle too
again thanks guys,
the thing is all aspects of the screen are fully functioning. it did get it at a very good price i will admit it was cheap but it was only because it was too big for the women who had it previous and cex offered her £190 but wouldnt take it because o the crack!
im all for making sure my device look good i know you can say it doesnt ook bad but its just if it was cheap enough to fix i will do it. or if i end up putting it in the MP in a few weeks when i bored it can either buy and throw in the digitizer or the full pakage.
over than that this is why i posted iv never dont it before and iv sceen my mate do his galaxy s1 but thats it lol

Just "upgraded" to the LG V10 and here are my initial thoughts

I have been comparing both devices side to side pretty much all day and again I proved to my self that as of now there is not a phone worth replacing my beloved G Flex.. Unfortunately this little experiment will cost me $50 restocking fee but oh well.
Here is what I got so far:
Screen - Flex is a clear winner here not only by size but the V10 doesnt even come close to the how vibrant and beautiful the Flex screen is. I compared both phones running Leo's Fortune game and the furry ball was positioned on the exact same spot and also a good quality movie which I synced. The difference is just enormous with the Flex providing deeper crisp colors and true black while the V10 looks washed out and almost like some smoke filter was applied. I asked several people at work and they picked the Flex right away and were shocked thats an older phone. Also due to its size the Flex displays larger gaming image in the above game and some things arent even visable on the V10.
Performance - The V10 is snappy no doubt but so is the Flex not far behind. When playing the above game though the V10 is choppy while the Flex is smooth as butter. I prefer the Flex.
Phone size and weight - the V10 is literally as big as the Flex but with a smaller screen and it feels heavier. Of course its better looking than the Flex somewhat but thats not enough for me to keep it.
Second screen - cool concept and I can see it being useful but when you play a game or watch a movie you get an annoying gray stripe one the side of the screen and its not the same size so OCD guys like me will go crazy looking at that thing. I wish they made it turn off completely when in landscape but no it stays on and since the blacks are really gray its pretty visable.
Battery - I wont even bother lol
Some other things I dont like - No settings for Color temperature or Screen mode. That sucks because the colors are very cold.
I dont see LED notification and thats a huge letdown.
I also wish that second screen had some more functions when the main screen is off rather than just show me the time and four icons I cant change.
Also the screen reflects badly coming from the curved Flex with which reflections are reduced to minimum.
The V10 is hard to grab from the table and I can't put it on its face like im used to with the Flex.
What I like - Removable battery, SD Card, Looks and Camera
I know I should have known most of that but I thought I give it a try. So far its a no go.
I am keeping it for 14 days to get my $50 worth and I will be comparing both phones in different scenarios so I you want to know something in particular just let me know and I will compare side by side for you.
It looks like some of will be rocking the Flex longer than we thought.
Well, the 4.4.2 update for the Flex caused me to search for a new device. Like you I chose the V10, primarily because of the durability claims. I mountain bike and it will be nice if I don't always have to stress over my phone when I take a fall. Unlike you, I have found that the second screen acts as a notification area when I play games. I will get texts streaming across it, as well as email and other notifications. Having been using them both, I can't really argue most of what you stated.
However, On the plus side which you haven't mentioned;
Root took me all of about 15 minutes on the V10. Unlocking the bootloader is as easy as booting to bootloader and following the on screen instructions. It took me longer to install adb and fastboot on my laptop.
Once you spend the time to configure the second screen, it is quite useful. I have an assortment of information up there, main screen on or off.
You never mentioned the fingerprint scanner unlock, which I am now addicted to
Or wireless charging. Yeah, it may cost a little extra, but once you are used to it, you feel deprived without it. And considering the V10 can be had for considerably less than any other halo device, even with the extra cost, you are getting away cheaper than anything else.
I loved my 959 and am currently looking at ways to root it( very badly, since I am a bit out of touch here), but still trying.
I am also extremely happy with the V10, even if the whole package is not *better* than the Flex.
Well there is no doubt in my mind that even now G Flex is pretty tough to beat.. I have had the flex for 1 year now and have
100 apps installed and it is still smooth, no lag whatsoever..the camera is amazing, resolves a lot of detail and takes beautiful pictures.. There are many many things to like and the phone has an enduring appeal.
Like I said, I loved the 959. I was just getting sick of never having signal. The 4.4.2 update caused me all kinds of headaches that I am now looking into since bricking it won't leave me stick anymore. ?
Daughain said:
Well, the 4.4.2 update for the Flex caused me to search for a new device. Like you I chose the V10, primarily because of the durability claims. I mountain bike and it will be nice if I don't always have to stress over my phone when I take a fall. Unlike you, I have found that the second screen acts as a notification area when I play games. I will get texts streaming across it, as well as email and other notifications. Having been using them both, I can't really argue most of what you stated.
However, On the plus side which you haven't mentioned;
Root took me all of about 15 minutes on the V10. Unlocking the bootloader is as easy as booting to bootloader and following the on screen instructions. It took me longer to install adb and fastboot on my laptop.
Once you spend the time to configure the second screen, it is quite useful. I have an assortment of information up there, main screen on or off.
You never mentioned the fingerprint scanner unlock, which I am now addicted to
Or wireless charging. Yeah, it may cost a little extra, but once you are used to it, you feel deprived without it. And considering the V10 can be had for considerably less than any other halo device, even with the extra cost, you are getting away cheaper than anything else.
I loved my 959 and am currently looking at ways to root it( very badly, since I am a bit out of touch here), but still trying.
I am also extremely happy with the V10, even if the whole package is not *better* than the Flex.
Click to expand...
Click to collapse
I mountain bike too in fact I'm going right now with my Flex and my fat bike (dont judge lol).
I did not mention the fingerprint scanner as I had the phone for one day when I posted that. The thing is I dont see my self using it over the amazing knock to wake future we have. It means I have to pick up my phone and and unlock it every time so that future is useless to me.
The 32 bit DAC of the V10 is amazing I must admit but it does not work with any of my Bluetooth headphones or speakers and those are what I use now days unfortunately.
Also I noticed the second screen bleed last night... Not awful but still.
One of the weakest points of the Flex for me was the camera. I have seen people say here they really like it but I have not been able to see anything good about it. The V10 takes crazy good pictures tho.
Can you tell me how you customized the second screen and how you got the wireless charging? Any good ROM's yet?
Thanks!
vivebatu said:
Well there is no doubt in my mind that even now G Flex is pretty tough to beat.. I have had the flex for 1 year now and have
100 apps installed and it is still smooth, no lag whatsoever..the camera is amazing, resolves a lot of detail and takes beautiful pictures.. There are many many things to like and the phone has an enduring appeal.
Click to expand...
Click to collapse
Our phones must have different cameras not to mention the Flex is useless for taking pictures at night.
bgsitizen said:
Our phones must have different cameras not to mention the Flex is useless for taking pictures at night.
Click to expand...
Click to collapse
Haha
Well there are a couple of things here,
1) the screen Flex has is a bit underwhelming for viewing pictures. I have noticed the same pictures look much better when you transfer them to a PC or other higher resolution screen,
2) for night images, I have used the HDR mode of the stock camera and it has not let me down most of the times. If I compare pictures to say an iPhone 5s (brother has it) , they hold out pretty well and in fact are better most times
Or maybe I'm too much in love with the Flex to notice..as they say love is blind
@bgsitizen The second screen can be configured from the settings menu. Not the greatest yet, but something better than stock. And for wireless charging, well, that's extra. Need to buy a back and charger but at least that's all to it. Watch the dev threads for ROMs. I know there is one in beta right now.
well a v10 will replace my flex, probably picking up tonite. the pluses, removable battery and removable card. we have ruined 2 screens on the flex they wouldnt allow us to renew insurance on it. here is where the removable sd card shines, we had the charging port get damaged on the flex there was no way to get photos off it. Fortunately the charging board is removable it costs 9 dollars and was really easy to replace no weird t-something screws just 0 phillips. This was a big gamble since it didnt even power on, but once the board was on it worked, I pulled all photos off it. So I thought I'd replace the screen you can get screen w frame for around 100, all you have to do is put your battery, charging board and motherboard on it....fine everything was perfect for a few days then the display went wonky, it is unviewable. I have seen where the v10 was dropped under normal conditions and it survived very well, both times when the flex broke it was simply falling out of pocket.

What screen replacement do I need?

My Nexus 6 fell and the display broke. Not the screen but the display. The scratch's are inside. My device still works but I can't see anything and the touchscreen doesn't work.
What display/screen replacement should I buy?
I was thinking on buying this one: http://articulo.mercadolibre.com.mx/MLM-576031511-pantalla-touch-marco-motorola-nexus-6-_JM
Please check the link and tell me if it's the right thing to buy. Thanks in advance.
A pic of how it looks:
That's the right one.
That replacement has the frame too, if you want to save money and your frame is still in good condition you can just remove the existing frame from the broken screen, no need to worry about hurting the display as it's already broken so just break it loose, in pieces if you have to lol. Then just get one without a frame, just be sure to check the descriptions to be sure they include adhesive tape pre-applied or get a roll of 2mm 3M double-sided adhesive tape for $2 and do it yourself. While your at it you can also use the tape to re-secure your back cover after removing it if it needs any.
::EDIT::
Here is an example of one without a frame:
https://www.amazon.com/gp/aw/d/B00X...eywords=nexus+6+replacement+screen&th=1&psc=1
That seller it's a $40 difference in price without the frame. Also note how the speaker grills are attached to the frame, NOT the AMOLED. Keep that in mind when taking off your broken screen from the frame. If you are unsure if you can do it and feel safer just getting it with the frame, take 10 minutes before ordering and just try to seperate the broken AMOLED from the frame, if you succeed and find it by looking at it just how the new AMOLED panel would attach to the old frame then save $40 and get just the panel, it's already broken, might as well give it a shot, if you don't think you can attach the new panel to the frame yourself after removing the broken panel, order the one with the frame. ?
Thanks guys. I've got some more questions.
What process should I follow to replace the screen, should I dissemble everything? Any video tutorial you would recommend?
And, I've noticed that the phone doesn't heat up when I charge it as it did before (I have a Turbocharger), is the device ok? Is it normal that it doesn't heats up?
It's normal to have it not heat up when charging. Mine doesn't.
Jerryrig Everything has a good teardown video you can use.
What seems weird to me is that the phone usually heated up even if i wasn't using it (I guess fast charge) but now it doesn't.
Is there a way to know if it's charging or know the battery level other than looking and the screen? Because I can't see anything.
You should let the battery completely discharge, so the device turns off. That will help to prevent electrical damage to the components when you are disassembling the phone.
Letting the battery drain to zero is bad for the battery, for one. For two, the battery will be one of the first things disconnected, thus there will be no component damage.
Isley_ said:
What seems weird to me is that the phone usually heated up even if i wasn't using it (I guess fast charge) but now it doesn't.
Is there a way to know if it's charging or know the battery level other than looking and the screen? Because I can't see anything.
Click to expand...
Click to collapse
Typed up a long response then posted and ticket was expired lol. All I can think of right now is the phone still works, just can't see anything. Let the battery die, call the phone to see if it's dead or rings/vibrates. After it's dead plug her back up and see if she starts, can call again to check if it's in fact booted into Android. Maybe someone else can think of a better way, I take it you don't have the LED enabled for charging so that sucks. Like the previous poster said, it is not advised to let the battery drain 100%, one time however won't hurt, just don't do it repeatably. Hope you successfully get her up and running again I still have my pre-order Nexus 6, never a screen protector, just a Seidio Dilex Pro case and not a scratch on the beauty, someone needs to make a SD 835 phone with dual front facing speakers before I upgrade!
LaGgY_42o said:
Typed up a long response then posted and ticket was expired lol. All I can think of right now is the phone still works, just can't see anything. Let the battery die, call the phone to see if it's dead or rings/vibrates. After it's dead plug her back up and see if she starts, can call again to check if it's in fact booted into Android. Maybe someone else can think of a better way, I take it you don't have the LED enabled for charging so that sucks. Like the previous poster said, it is not advised to let the battery drain 100%, one time however won't hurt, just don't do it repeatably. Hope you successfully get her up and running again I still have my pre-order Nexus 6, never a screen protector, just a Seidio Dilex Pro case and not a scratch on the beauty, someone needs to make a SD 835 phone with dual front facing speakers before I upgrade!
Click to expand...
Click to collapse
Try iFixIt https://www.ifixit.com/Guide/Nexus+6+Display+Assembly+Replacement/36090
These fine people are in the town where I live and have very through tutorials. They are also involved in the political battles to allow user repair rights for everything you can imagine, and then some. :highfive:

anyone experience popping noise when pressing note 9 screen?

Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
Click to expand...
Click to collapse
sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
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Click to collapse
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
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Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
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Click to collapse
It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
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Click to collapse
agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
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Click to collapse
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
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Click to collapse
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
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Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
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I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
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feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
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My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.

Question Broken screen

Hi everyone,
After 1 and half years my screen has broke yesterday, it fell a stupid fall on charger and broke from top speaker side, even though screen protector is on and case is on. It is what it is.
I am not planning to replace this device, I'll fix screen, so any recommendations? Anyone experienced screen replacement? Did you send it back to supplier or you replaced it your self?
Should I get screen replacement with frame or just screen and I keep my frame?( Not a scratch on my frame). Any place you recommend to get new screen?
Should I use T7000 glue or is there something better?
Any advises to consider while fixing it?
Any comment is appreciated.
My first question would be, have you ever done a screen replacement before? Because if you haven't then I'll recommend taking it to a reputable repair shop nearby considering you are not planning to buy another phone. Also just get the screen fixed no point in changing the frame as you said it's in good shape. But if you really wanna experience the bliss and accomplishment that is fixing your own device then always follow IFixIt guides and before opening it up or ordering parts read about your device's repairability. Also asking your friends and other people around you for a good repair shop would be a good idea.
Confused Gamer said:
My first question would be, have you ever done a screen replacement before? Because if you haven't then I'll recommend taking it to a reputable repair shop nearby considering you are not planning to buy another phone. Also just get the screen fixed no point in changing the frame as you said it's in good shape. But if you really wanna experience the bliss and accomplishment that is fixing your own device then always follow IFixIt guides and before opening it up or ordering parts read about your device's repairability. Also asking your friends and other people around you for a good repair shop would be a good idea.
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Hi,
regarding your first question, not for a mobile phone, because i know how to take care of my stuff, except this time (sigh). but of course i've done it for a laptop of my friend, and many many many electrical fixes. so do not worry about me doing it my self as it is my thing to do things my self.
regarding asking about the frame, i am asking this just to see if any one experienced replacing it without frame and how well was it sealed compared to pre and properly sealed. got my point?
Thanks for your valuable advice,
hassanaliyeh said:
Hi,
regarding your first question, not for a mobile phone, because i know how to take care of my stuff, except this time (sigh). but of course i've done it for a laptop of my friend, and many many many electrical fixes. so do not worry about me doing it my self as it is my thing to do things my self.
regarding asking about the frame, i am asking this just to see if any one experienced replacing it without frame and how well was it sealed compared to pre and properly sealed. got my point?
Thanks for your valuable advice,
Click to expand...
Click to collapse
Okay, this means that it'll be easy for you to repair your device, as for the frame I think you can buy a silicone seal as well and comes in a plastic case so it'll be easy to line it up, even If it doesn't you can buy sealing glue and do it yourself, it'll definitely be much cheaper than getting the whole frame. I do get your point now.
Confused Gamer said:
Okay, this means that it'll be easy for you to repair your device, as for the frame I think you can buy a silicone seal as well and comes in a plastic case so it'll be easy to line it up, even If it doesn't you can buy sealing glue and do it yourself, it'll definitely be much cheaper than getting the whole frame. I do get your point now.
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Click to collapse
with frame it is just 35$ (AUD) more, around 20$ (USD). not much to save
hassanaliyeh said:
with frame it is just 35$ (AUD) more, around 20$ (USD). not much to save
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Click to collapse
My question now is that the MI 11U has an AMOLED display that is really good like HDR10+, 1Billion colors, Dolby vision and, 1700 nits peak brightness, where did you find a screen this inexpensive for $20 aud?
Confused Gamer said:
My question now is that the MI 11U has an AMOLED display that is really good like HDR10+, 1Billion colors, Dolby vision and, 1700 nits peak brightness, where did you find a screen this inexpensive for $20 aud?
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The frame is additional 20$..... Not the screen
hassanaliyeh said:
The frame is additional 20$..... Not the screen
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Oh okay, I thought it was weird, I hope you're able to fix your device and 20-35 would certainly be worth it if it did make the repair convenient for you.

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