Help - intricate problem with internal storage - Xperia Z3 Compact Q&A, Help & Troubleshooting

Tried full wipe of album art cache in power amp. I guess something must have went wrong.
Now, I can not:
-connect to pc with usb (only mass storage works so pc companion can't help me)
-download apps
-when entering file manager it hangs after a few clicks
-gallery doesn't load properly. The app hangs while trying to load content.
- can not enter recovery mode with hard buttons.
My conclusion is there is something wrong with the internal storage.
I do have an sd card but the problems continue with it disconnected.
Factory reset is an option I guess, but I would very much want to backup my messages. If I could get something like a wifi based "backup messages to gmail"-app on there that would help me. But I can't install apps through play.
If I could wipe the whole internal storage and somehow reset it, without resetting the firmware or messages, that would maybe solve it, I don't know.
I'm not a techie kind of guy do please have patience with me! Any help appreciated!

Related

[Q] Recover data from internal storage

Please does anybody know what´s the best program to recover data from internal storage?? It´s very strange, but after flashing new ROM my internal storage is totally clear - I lost 3,5GB of data
I tried Power Data Recovery - that works, but it found only half of lost files..
My backups from PIM backup were also stored on there so how to recover it??
Thx for your help I´m an idiot - I left my backup only there n didn´t copy to PC
I never make and backups.. and after flashing the device all the data on internall storage remains intact.. as it should be.. Flashing shouldnt have to do anything with your internal storage..
NikPraskaton said:
I Flashing shouldnt have to do anything with your internal storage..
Click to expand...
Click to collapse
I know I did it manytimes...but this time after rebooting and standard first launch it rebooted again n started the same process again
So I lost all data n really don´t know what it caused...is there any way to recover it??
Dont know for shure.. I tryed recovering few times data from my hard drive.. but I never recovered more than 20% of data..
You can try if you like with this app... http://www.r-studio.com/
Good luck..
NikPraskaton said:
I never make and backups.. and after flashing the device all the data on internall storage remains intact.. as it should be.. Flashing shouldnt have to do anything with your internal storage..
Click to expand...
Click to collapse
Some HardSPL have the possibility to clear Internal Storage as well. When you perform Hard Reset procedure: just after you press 3 magic keys and get color boot screen, you get the gray backround with the message like: "Press VolUp to reset (or resume defaults) the device"..
I guess Olinex SPL got second one: Press VolDown to reset and clear the InternalStorage...
I guess this may be the problem.
NikPraskaton said:
Dont know for shure.. I tryed recovering few times data from my hard drive.. but I never recovered more than 20% of data..
You can try if you like with this app... http://www.r-studio.com/
Click to expand...
Click to collapse
Thx man I´ll try it...for me is most important to recover some jpg photos and PIM backups files. By "Power data recovery" I found 70% of all lost data, but most of the pictures-photos are corrupted n I don´t know how to fix them.
Edited: Yes this issue with HardSPL I probably have, ´cause like I wrote, after flashin new ROM the phone after first launch n installin all of apps reseted itself n the process was simillar like when you do Hard reset manually - after restart it wanted to press vol up to boot - that means it made Hard reset I think n I couldn´t stop it)))
Edited: So I tried about 5 programs n did number of scans with the same results - 372 files found, but at least two thirds of them are corrupted or damaged so can´t be recovered..unfortunatelly most of the "health" files are mp3s n its´ tags (pictures) n that´s all (theese i got in my pc), all 48 wallpapers (also got in my pc), but only 3 photos n no backup file...I´m f....ing IDIOT that I never backed up these files to my pc
Thanks guys for your answer))
I have a similar problem - I've lost important data from my Diamond. I've tried recovering it with few programms (Easy Recovery, Power Data Back) and they've found most of lost files from Main Storage. But the problem is that these programms don't detect Internal Storage, so I can't even try recovering my data from it...Is there any way to make the programms see Internal Storage (if yes, which..?) or maybe I should change sth in settings of Internal Storage?
2months before i accidantly formated internal storage.
tried wih few apps(o&o,norton...) result was almost 0
than i installed recover my files and i succed to recover almost ecerything.,so try with this app,hope i helped.
Thanx, it's seems to be a great programm, but still it detects only my computer's drivers, it doesn't detect Internal Storage. Can you describe more precisely what've you done?
Damn...
OK we all make mistakes but yes me too I cleared the 4gb drive when conected to my PC thinking it was my usb pen drive DOH!
but i recovered 85% using EASEUS data recovery software worked a beaut...
goodluck and hope u get ure files back.
Regards
KSPVs
when connecting diamond to pc choose disk drive,than app should see internal storage.
good help!!

Internal Storage 4gb WONT Work After CLEAR STORAGE AND FORMAT INTERNAL STORAGE!! HELP

I just got my phone and i put some files on it, i wanted to get rid of them but since it was a lot of them i figured i go to Settings>System tab>Clear Sorage> and selected Clear storage and format internal storage. from the drop down window and went ahead and pressed yes. The phone restarted and i had to do all the settings over again(which i was expecting), To see if i succeeded i went back to Settings> System tab>Memory>Storage Card tab, and there i seen the following Total storage card memory: Not installed. I tried soft resetting the phone and that did not work, i tried to do the hard reset but the hard reset does not work, all my phone does is it restarts(and i followed the instructions : hold down vol. down and enter key, than tap reset button under battery cover) and i tried this countless times. So that did not work either. If anyone have any idea, on what i can do? The phone is from sprint and i cant access the rom update from the htc website. I'll take any suggestions at this point. Thanks
When you do the Volume Down, Center button, Reset you can also choose to erase your NAND as well (I think Volume Down instead of Up).
If this does not help - try installing another ROM and do the same again.
If that doesn't help, I'm out of ideas. Sorry, I'm no expert. :-(
i had the same iusse awhile back. heres a quick soultion taken from http://http://forums.intomobile.com/htc/49834-htc-touch-diamond-internal-memory-problem.html
1.connect your phone to the pc and choose the disk drive option instead of active sync.Open the computer folder and u should see only one option as as external drive or something like it.
2.right click on the folder and see its properties.U should be able to see that it istill has its 3.7g memory showing.If not u will see it on the next topic.
4.Right click on the storage folder and choose the option FORMAT.
5.U will do the full format of that storage not the quick one.On this level u should see on the format window that the 3.7 g is there right?
6.If not disconnect the phone and connect to the pc again till u see it.
Is just unbeliavable that we as costumers have to come up with the solutions for these stupids issues.SHAME on u SPRINT and HTC.
7.Once u start formating it will take about 10 to 15 min to finish.Dont touch your phone till it ends,just leave it connected to the pc.
8.Once is done u go to check where u usually saw the NOT INSTALLED stupid message and find out that the 4g is back.It should be ,if not soft reset your phone.Or start over.
9.Its not over yet.It will show internal memory 2 now and on the device information on your phone it still not reconize the 4g on the internal storage list on HARDWARE.its ok for now.
10.Now u will perform the HARD RESET on your phone using the clear storage option on settings.Pick the Clear storage and format internal storage option before typing 1234.Ok now once u started the hard reset it shows a quick error message as unable to locate storage or something like it.Dont worry about it.
Once the phone start up again go to the device information and see it is back to normal and there is not internal storage2 anymore ,only internal storage.
Now u are back in business again.I hope this information helped u and i thank the guys who discovered it.Not the HTC or SPRINT who didnt know how to fix this.BIG SHAME and please come up with the new ROM already so u dont get people wasting their time with stupid issues.
Click to expand...
Click to collapse

Hard reset question.

Okay, the problem is -- I recently installed a theme on my internal storage, and no matter what I do, it doesn't want to uninstall. I tried going to start-settings-syystem-remove programs, but it didn't work. I tried running the cab file and letting it uninstall but it didn't work. So, i think the only other option is a hard reset. But, i want to back up everything on my internal storage. However, if i backup everything then restore, the theme will still be 'installed' correct? All i want from this is the theme uninstalled. I have the cab files of my other programs so i could easily load them up after the hard reset. I do want to keep my pictures and videos etc. Any ideas on how to accomplish this?
If you do a hard reset it will leave your internal storage intact, with no programs, or themes installed, you can then safely remove whatever folders/files it created on your internal storage when you installed it.
However you will need to reinstall each of you proggies as well that you need.
Maybe you could change the file extension, that could help if you want to delete the file.
I want to clear my internal storage with my hard reset, so if I save my backup file onto my internal storage, won't the backup file be deleted?
yes.....back things up on your pc if you are deleting both device and internal storage. PC backup is crucial anyway.
A hard reset won't clear your internal memory as well, you'll need to format that using the phone.
Well i want to format the internal storage so I have to go to start-settings-system-clear storage? But before that I probably should send everything to my PC so I can just send it to my phone after, correct?
Steps
1) send everything to your pc
2) after the transfer, begin to delete files from Internal using your PC
3) hard reset phone (will bring you back to manufactures specs with what ever rom you have)
Would i delete files from internal via my PC with ActiveSync? That doesn't seem to work for me half of the time.
To get the fastest response, when you connect the usb cable choose the Disk option, this will load the internal memory as a memory stick / flash drive in your My Computer, from there you can backup what you need and then format the drive. Putting it in Disk Mode is more or less same as ActiveSync but syncs direct with the internal memory chip so allows for faster file transfer
Steps one and two completed. Should I do a hard reset and press volume down instead of volume up? Or shouls i clear storage?
If you have backed up what you need, format the internal storage from either your PC or phone, then do the Hard Reset. Once done your back to square one, out of the box type with your phone.
I remember having a similar problem when I was trying to install a clock...
No matter how I tried to remove it, it just wouldnt remove completely. The name was no longer appearing in the "Remove Programs" list but there were still bits and pieces of the clock on my today screen...
Eventually, I just installed another clock over it and when I went to remove this new clock, it seems the uninstall process also removed the junk that was left over from my initial install... Everything was back to normal after that and I didnt need to do a hard-reset...
Maybe give that a go...
Did the clear storage, and walah the theme is gone. And opera now works. Thanks guys.
Glad you got it sorted mate, love how HTC make there devices so easy to manage, with some other phones if that had happened, you would be stuck.
Yet with the HTC I can flash ROM's as often as I like to try different ones, etc, almost change them as often as I reinstall my desktop and pc with all the beta testing I do. Nicely done HTC.

[Q] deleted files and apps keep reappearing after reboot

I can't seem to track this one down. Here's what's happening:
I remove an application OR
I delete a file from the internal SDcard OR
I update my settings (e.g., update my gmail password) OR
I reformat my SDCard OR
I do a factory reset
In all cases, the application, file, settings, etc. all re-appear after a reboot the phone. In all other ways the phone works fine.
I've tried using KIES to delete files, through ADB, through volume-up, home, power, etc. and none of these work.
Any suggestions would be greatly appreciated.
Thanks.
-brad
re-appearing files
I have the same problem with my Galxaxy I. The more difficult is the fact that my internal SD card is full. I was not paying attention and the last app could not be inatalled competely. Since then, I cannot free up my interbal SD card. I have tried to delete by several file managers, by using KIS, by USB connection, by formatting my USB card (which - as I understand - is my internal SD), even by deleting all my private data and re-formatting my USB space at the same time.
Nothing works : it seems that my internal SD is somehow locked. My virus scanner does not find any malware on my phone. My phone is non-functional at the moment. I cannot install new apps, my phone will sometimes not re-boot, apps are crashing. . . It is total chaos.
Any clues ?

[HELP!] Got into a boot loop and now my computer won't recognize my device.

First of all, sorry for the bit of a text wall below, but if you could bare with me, I really need help and would greatly appreciate any comments that could be of help. Thank you.
So I was looking at a thread on how to do something so I changed two lines on build.prop. I made a back up of the original build.prop file. So my phone was able to start up but everything was invisible and couldn't do anything other than use my notification shade and respond to messages. I ended up turning on emergency mode then I turned it off right after and that fixed it. I guess I messed up when I copy and pasted the original build.prop and replaced it with the one that made my phone mess up in the first place. This messed it up my phone even more and now it's in a bootloop. I can only go into ODIN download mode and recovery. I tried clearing system cache but that didn't help at all. The first time my phone messed up it showed up as a drive on a few different computers that I used, but once the bootloop started it won't be recognized as a drive on any of the three computers I tried. It shows up as "Gadget Serial" when in download mode and when it's powered off it shows as SAMSUNG_Android. I have installed the Samsung phone drivers on two of the computers but that didn't help either.
When it shows up as SAMSUNG_Android it shows that MTP USB Device didn't install properly. I was thinking maybe that's what is causing the problem? I am using the original usb cable that came with the phone. Odin recognizes it so I could always restore it with a ROM, but I need to backup my photos (to my fault, I haven't done a backup in awhile) before I restore it to a fresh ROM. No android file explorers show it either, or a root explorer like Droid Explorer. I've also tried to connect it to a mac (third computer) but that doesn't show up either.
Some person suggested to me to restore with a ROM that saves data, but to no avail, I couldn't find one (anybody know of any?)
I was also reading about using the wipe data/factory reset, but I couldn't get a straight answer if it deletes or keeps the data in the SD Card section on the internal storage (does anybody know?)
So I feel like I might be screwed and may lose my photos and other data. If I could connect my phone to my computer properly, I might be able to edit build.prop again to fix the problem. If I can't connect it to my computer ever, is there any other way I could back up my photos or other data? I have a OTG cable if that helps at all.
Some additional info: I'm on a stock ROM, stock kernal, and rooted. And yes I had R/W on when editing build.prop.
So any ideas guys, I really need to get my phone up and running again.
Thanks in advanced.
Just reflash the stock ROM through ODIN.
EncryptedCurse said:
Just reflash the stock ROM through ODIN.
Click to expand...
Click to collapse
That won't delete my data (i.e. my photos and and other files on sd card portion)?
FrostyChill said:
That won't delete my data (i.e. my photos and and other files on sd card portion)?
Click to expand...
Click to collapse
i dont have an answer to that question, but whats more important - fixing ur phone or keeping ur now-unaccessable-anyway files?
i THINK replacing a rom does not delete ur data, but i highly recommend waiting for someone else to chime in as I am completely unsure and just going off what i think i've read before.
take this as a lesson, any time you are going to play with system files (be it in a phone or computer), backup anything you care about, and be prepared to lose what you dont.
Flashing rom doest wipe the data in the external sd card but it do wipe the internal storage i recommend flashing a rom after taking out your sd card
jassi150 said:
Flashing rom doest wipe the data in the external sd card but it do wipe the internal storage i recommend flashing a rom after taking out your sd card
Click to expand...
Click to collapse
considering this is the S6 forum, its safe to assume hes talking about an S6, which means its safe to assume he cant do that.

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