Database Develop

[Q] Checking for OTA Update Error

Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).

mikestrong19 said:
Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
Click to expand...
Click to collapse
Do NOT upgrade until you've read another 24 hours on this board!!!!! I think you should take a second look at your status and see if you misread 4.4.2 as 4.2.2

If I may ask, why not update?

mikestrong19 said:
If I may ask, why not update?
Click to expand...
Click to collapse
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.

doitinthedirt said:
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
Click to expand...
Click to collapse
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.

mikestrong19 said:
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
Click to expand...
Click to collapse
Wow, what a waste. You could have just flashed the entire STOCK SBF as per the Return to Stock thread, and avoided costing Moto money, and hence raising the prices for everybody... :/
This would have repaired any filesystem corruption/damage, which is the only conceivable thing that might have caused your issue.

Your new one will probably have 4.4.2....which means no write protection disabling.
D'oh!
---------- Post added at 07:17 PM ---------- Previous post was at 07:17 PM ----------
You could have had FULL root on 4.2.2.

[Q] Help updating from T-Mobile 5.0.1 to 5.1 on rooted phone

I am on T-Mobile Nexus 6 with 5.0.1, rooted with NRT (used Chainfire + TWRP Recovery). I have been expecting to get a notification to update to 5.1 within the device, but haven't gotten anything, even when I manually check for updates from the device (Settings > About > Update). Do I need to do something manually since I am rooted? I also looked for the 5.1 M build on Google's repository and couldn't find it. Thanks for the help!!

Over the air will not apply with a custom recovery. you can be patient and wait for M (NRT will update < 12 hours after Google does) or you could flash a stock recovery and OTA.
If you wait and use NRT there will be an option for the M version and then you can just do a flash to that version with the retain user option
Sent from my Google N6 on VZ

theres a stock, rooted T-Mobile build in the development section. Just flash that

I too have been waiting of the factory image to show up. Is there any reason why the TMo version hasn't been posted yet by Google? I'd like to use the stock image as it seems the easiest way to retain my data. I know there are other methods but they all seem to wipe your phone.

OGMCVilleTC said:
I too have been waiting of the factory image to show up. Is there any reason why the TMo version hasn't been posted yet by Google? I'd like to use the stock image as it seems the easiest way to retain my data. I know there are other methods but they all seem to wipe your phone.
Click to expand...
Click to collapse
Except the method posted immediately before your post.

I'll look for it. Thanks for the info.

unable to apply Android 5.1 OTA (not rooted)

Hi, my Nexus is on Android 5.0.1 (LRX22C). I haven't rooted or unlocked the bootloader; everything is totally stock. But I'm unable to successfully install the Android 5.1 OTA update. My phone downloads it, verifies it, then reboots to begin the installation process. After working on the update for a while, I see an error message (with an android on its back and a red "X"). The phone stays on that screen for a while, then eventually reboots without having installed the update. I've tried clearing cache, and it doesn't help. Anyone have any ideas?

carrot34 said:
Hi, my Nexus is on Android 5.0.1 (LRX22C). I haven't rooted or unlocked the bootloader; everything is totally stock. But I'm unable to successfully install the Android 5.1 OTA update. My phone downloads it, verifies it, then reboots to begin the installation process. After working on the update for a while, I see an error message (with an android on its back and a red "X"). The phone stays on that screen for a while, then eventually reboots without having installed the update. I've tried clearing cache, and it doesn't help. Anyone have any ideas?
Click to expand...
Click to collapse
Some more info please. What carrier are you using? Was your phone purchased from that carrier or somewhere else?

Evolution_Freak said:
Some more info please. What carrier are you using? Was your phone purchased from that carrier or somewhere else?
Click to expand...
Click to collapse
Thanks! I'm on T-Mobile, and bought the phone from Google Play.

carrot34 said:
Thanks! I'm on T-Mobile, and bought the phone from Google Play.
Click to expand...
Click to collapse
Are you familiar with sideload?
---------- Post added at 09:42 PM ---------- Previous post was at 09:37 PM ----------
Check out my thread on OTA's.
http://forum.xda-developers.com/showthread.php?t=2992919
In post #2, there's a link to the OTA files thread. Take the one that is specifically for T-Mobile. LRX22C to LMY47M.

Evolution_Freak said:
Are you familiar with sideload?
Click to expand...
Click to collapse
Yeah, I've sideloaded before with other devices, but I'd like not to have deal with wiping my phone to unlock the bootloader right now. I'd thought that by not rooting or messing with the bootloader, I'd keep things simple and be able to easily apply OTA updates. So I'm very frustrating that this isn't working. Any idea why this might be happening?
Thanks!
Alan

carrot34 said:
Yeah, I've sideloaded before with other devices, but I'd like not to have deal with wiping my phone to unlock the bootloader right now. I'd thought that by not rooting or messing with the bootloader, I'd keep things simple and be able to easily apply OTA updates. So I'm very frustrating that this isn't working. Any idea why this might be happening?
Thanks!
Alan
Click to expand...
Click to collapse
No, you do not need to wipe or unlock to sideload. Post #3 in the thread I linked, simple instructions on sideloading.
As for why this is happening, anyone's guess but it could, somehow, have something to do with your device having the T-Mobile Sim and being from Google play.

Evolution_Freak said:
No, you do not need to wipe or unlock to sideload. Post #3 in the thread I linked, simple instructions on sideloading.
As for why this is happening, anyone's guess but it could, somehow, have something to do with your device having the T-Mobile Sim and being from Google play.
Click to expand...
Click to collapse
OK, I'll give it a shot. Thanks! Any idea which OTA I want? I'm guessing it's LMY47M, since I'm on a T-Mobile SIM, even though the device was bought from Google? Need I worry that that build isn't up on Google's "Factory Images for Nexus Devices" page? And is there any risk that installing an update this way will make it more complicated to get OTA updates in the future? (I was hoping that by doing things the official way this time, I could avoid having to monkey around with stuff like this.)
Thanks!
Alan

carrot34 said:
OK, I'll give it a shot. Thanks! Any idea which OTA I want? I'm guessing it's LMY47M, since I'm on a T-Mobile SIM, even though the device was bought from Google? Need I worry that that build isn't up on Google's "Factory Images for Nexus Devices" page? And is there any risk that installing an update this way will make it more complicated to get OTA updates in the future? (I was hoping that by doing things the official way this time, I could avoid having to monkey around with stuff like this.)
Thanks!
Alan
Click to expand...
Click to collapse
Yes, you want the LRX22C to LMY47M OTA as I said before. No, you don't need to worry about it not being on the images page. Also a no for it affecting your ability to get OTA's in the future. On a Nexus, this is pretty much as official as getting the OTA natively.

OK, an update: got an error installing the update any way I tried, even after a factory reset. Called Google support, and they're replacing the phone for me.

[Q] New Google Nexus 6 - upgrade to 5.1.1

Since I first started down this Android path I've always brought my phones direct from big red which, for all the problems it created it did make life simple when it came to identify which ROM to download etc.
This week I broke tradition and dropped some money on Google's lap and picked up a Nexus 6 direct from them - no more locked down to VZW for me if I so choose.
Previously I had a Incredible, then a GS III then finally a M8 - all three rooted and unlocked\S-OFF'd so this isn't my first rodeo.
That said I'm also wanting to tread VERY VERY lightly here because time and time again I read the the biggest reason folk get bricks is because they assumed and didn't ask questions before they flashed.
So, all this aside, here I am with my now Unlocked 5.0 Non branded Nexus 6 with LNX07M with TWRP 2.8 latest as a custom recovery and, as of right now, no root (to help ease any upgrade).
I've found various Stock ROMS out there there would indicate I'd need to be however on 5.0.1 before I could sideload a 5.1.1. Is this true? If so, do I need to blow away TWRP before I do this because when I tried previously to take the update it dropped me into TWRP.
Is there any way I can avoid all this, wipe and flash a Stock 5.1.1 direct? Wiping the phone isn't an issue as there's nowt on it right now. And should I root now, while still on 5.0 or wait until 5.1.1 (because it'll require a factory reset). Would root even survive a 5.1.1 upgrade?
I'm nervous here because I keep seeing lines such as 'T-MOBILE only' and different code letters after the build name seemingly signifying the different vendors. Given that I got mine direct from Google though I'm unsure how I should proceed because I really don't want to be left with an unhappy 6 so soon after delivery.
Thanks in advance!
R

Rachel Ambler said:
Since I first started down this Android path I've always brought my phones direct from big red which, for all the problems it created it did make life simple when it came to identify which ROM to download etc.
This week I broke tradition and dropped some money on Google's lap and picked up a Nexus 6 direct from them - no more locked down to VZW for me if I so choose.
Previously I had a Incredible, then a GS III then finally a M8 - all three rooted and unlocked\S-OFF'd so this isn't my first rodeo.
That said I'm also wanting to tread VERY VERY lightly here because time and time again I read the the biggest reason folk get bricks is because they assumed and didn't ask questions before they flashed.
So, all this aside, here I am with my now Unlocked 5.0 Non branded Nexus 6 with LNX07M with TWRP 2.8 latest as a custom recovery and, as of right now, no root (to help ease any upgrade).
I've found various Stock ROMS out there there would indicate I'd need to be however on 5.0.1 before I could sideload a 5.1.1. Is this true? If so, do I need to blow away TWRP before I do this because when I tried previously to take the update it dropped me into TWRP.
Is there any way I can avoid all this, wipe and flash a Stock 5.1.1 direct? Wiping the phone isn't an issue as there's nowt on it right now. And should I root now, while still on 5.0 or wait until 5.1.1 (because it'll require a factory reset). Would root even survive a 5.1.1 upgrade?
I'm nervous here because I keep seeing lines such as 'T-MOBILE only' and different code letters after the build name seemingly signifying the different vendors. Given that I got mine direct from Google though I'm unsure how I should proceed because I really don't want to be left with an unhappy 6 so soon after delivery.
Thanks in advance!
R
Click to expand...
Click to collapse
The main reason that some users bricked their phone is that they wiped the OS and had a locked bootloader which leaves no possibility ro recover the phone
What carrier do you use?
T-Mobile would be the LYZ28E rom and ATT/USC/International devices would be LMY47Z and Verizon is LMY47E.
Look here http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 and here http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008.

Unless something is special about the N6 that I'm not aware of, the OS you update FROM only matters if you're sideloading an OTA file. Flashing factory images, you could be coming from a custom ROM(I just took my old N4 from CM12.1 to stock 4.4 on Sunday).
The current build for VZW is 5.1 LMY47E. I think they are updating to 5.1.1 now(LMY47Z, which seems to be universal now except for maybe T-Mo). I flashed mine from E to Z on Saturday because I bought mine unlocked but it had the VZW build, and I'm on an AT&T MVNO.

gee2012 said:
What carrier do you use?
T-Mobile would be the LYZ28E rom and ATT/USC/International devices would be LMY47Z and Verizon is LMY47E.
Look here http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 and here http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008.
Click to expand...
Click to collapse
Still with VZW for now, but, as I said, I didn't purchase the phone from them, I brought it from Google direct so it's carrier agnostic (well, in the US at least!) hence my confusion. The last thing I want to do is flash a ROM that's carrier specific but I don't know which one to take with this being the case.
As for the order, my M8 needed to go in two stages to jump from my old Venom build due to changes with the radio (I think) - hence my question there.

If you root, you'll.never get an OTA anyway, sonit doesn't matter which rom you flash aa you can flash any other rom.over it
None of the carrier specific roms will restrict anything, or add branding, so go for whichever.

Rachel Ambler said:
Still with VZW for now, but, as I said, I didn't purchase the phone from them, I brought it from Google direct so it's carrier agnostic (well, in the US at least!) hence my confusion. The last thing I want to do is flash a ROM that's carrier specific but I don't know which one to take with this being the case.
As for the order, my M8 needed to go in two stages to jump from my old Venom build due to changes with the radio (I think) - hence my question there.
Click to expand...
Click to collapse
Just flash the LMY47E rom and when its available you get the OTA to update or sideload the OTA from here http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 when its available.

danarama said:
None of the carrier specific roms will restrict anything, or add branding, so go for whichever.
Click to expand...
Click to collapse
Really? Is there a reason why they exist then? Usually my understanding was that they contained carrier specific items including radios and bloatware.

Rachel Ambler said:
Really? Is there a reason why they exist then? Usually my understanding was that they contained carrier specific items including radios and bloatware.
Click to expand...
Click to collapse
There's no bloatware on these roms.
Verizon rom includes binaries that make VoLTE work properly on their network where as T-mobile adds a kernel fix to allow their wifi calling to work. And that's it...

gee2012 said:
Just flash the LMY47E rom and when its available you get the OTA to update or sideload the OTA from here http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 when its available.
Click to expand...
Click to collapse
So what would be the benefit of flashing a Verizon ROM is, for example I should suddenly decide to go to T-Mobile next week given that I didn't purchase the phone from them?
Sorry if these are noob questions but this whole carrier agnostic\yet not agnostic thing has me really wanting to make sure my phone stays as agnostic as it was when it left the factory, bar a VZW Sim nestled inside and a VZW APN entry.

danarama said:
There's no bloatware on these roms.
Verizon rom includes binaries that make VoLTE work properly on their network where as T-mobile addsna kernel fix to allow their wifi calling to work. And that's it...
Click to expand...
Click to collapse
Interesting. So this would leave me to believe then that, should I decide one day to jump carriers, I'd be better off flashing a ROM for that carrier at the appropriate time?
This being the case, why would the phone come with no carrier specific software on board from Google? Wouldn't this mean I might get a degraded service?

Rachel Ambler said:
So what would be the benefit of flashing a Verizon ROM is, for example I should suddenly decide to go to T-Mobile next week given that I didn't purchase the phone from them?
Sorry if these are noob questions but this whole carrier agnostic\yet not agnostic thing has me really wanting to make sure my phone stays as agnostic as it was when it left the factory, bar a VZW Sim nestled inside and a VZW APN entry.
Click to expand...
Click to collapse
If you want to use T-Mobile in the future you just flash the LYZ28E rom.

Rachel Ambler said:
So what would be the benefit of flashing a Verizon ROM is, for example I should suddenly decide to go to T-Mobile next week given that I didn't purchase the phone from them?
Sorry if these are noob questions but this whole carrier agnostic\yet not agnostic thing has me really wanting to make sure my phone stays as agnostic as it was when it left the factory, bar a VZW Sim nestled inside and a VZW APN entry.
Click to expand...
Click to collapse
Well all Nexus 6 used to get the same updates but tmob and red, wanted approval on theirs - and now we know why.
Since google are still sending these updates and they update onto generic builds, they can only use your sim card as the identifier.
If you leave root out of it, the only way you can avoid the vzw update is to manually update to something else (something vzw updates won't work on). Each OTA looks for a specific build to flash on and won't flash on anything else.
If you do accept the vzw update, you'll never get away from them unless you manually flash a full factory rom.
Bringing root back into it, OTA will never flash anyway, so you'll have to either manually flash factory or flash rom.zips in TWRP

gee2012 said:
If you want to use T-Mobile in the future you just flash the LYZ28E rom.
Click to expand...
Click to collapse
This is already explaining a lot! So, given that, as I said, I'm not bog standard non-carrier specific 5.0 (and I've yet to even migrate my SIM over) the suggested action would be to download LMY47E 5.1 (as 5.1.1 is not yet out for VZW as they ALWAYS seem to be last to the party) and flash it via TWRP? And I can do that over my LNX07M build?

danarama said:
"Well all Nexus 6 used to get the same updates but tmob and red, ..."
Click to expand...
Click to collapse
Great info, very useful.

Rachel Ambler said:
Interesting. So this would leave me to believe then that, should I decide one day to jump carriers, I'd be better off flashing a ROM for that carrier at the appropriate time?
This being the case, why would the phone come with no carrier specific software on board from Google? Wouldn't this mean I might get a degraded service?
Click to expand...
Click to collapse
There were no carrier specific ROMs when Nexus 6 came out. Using any rom on any Nexus and they will all act the same, except you wont get improved volte or wifi calling on those carriers. Their changes will not prove detrimental on other carriers

danarama said:
Well all Nexus 6 used to get the same updates but tmob and red, wanted approval on theirs - and now we know why.
Since google are still sending these updates and they update onto generic builds, they can only use your sim card as the identifier.
If you leave root out of it, the only way you can avoid the vzw update is to manually update to something else (something vzw updates won't work on). Each OTA looks for a specific build to flash on and won't flash on anything else.
If you do accept the vzw update, you'll never get away from them unless you manually flash a full factory rom.
Bringing root back into it, OTA will never flash anyway, so you'll have to either manually flash factory or flash rom.zips in TWRP
Click to expand...
Click to collapse
Now the murky seas are de-murkyfing!
So go for the VZW build for now with the knowledge and understanding that if I ever decide to bid them a less than fond adieu, I'd be best at that point flash a factory image OR flash another carrier specific ROM once I've chosen the new carrier?
And should I root now, or post the 5.1 flash? I'm guessing post because I'd assuming flashing 5.1 would blow my root away.
I assume I can flash post VZW 5.1 because the boatloader is still all mine and the flash doesn't effect that. Right?

Rachel Ambler said:
This is already explaining a lot! So, given that, as I said, I'm not bog standard non-carrier specific 5.0 (and I've yet to even migrate my SIM over) the suggested action would be to download LMY47E 5.1 (as 5.1.1 is not yet out for VZW as they ALWAYS seem to be last to the party) and flash it via TWRP? And I can do that over my LNX07M build?
Click to expand...
Click to collapse
Depends how you do it.
Google factory images are flashed from a computer using fastboot.
You may be able to find a rom.zip of that version on xda that can be flashed via TWRP.
As long as you aren't flashing an incremental OTA, you can flash over anything. OTA actually patch files not replace them, so they can only be flashed on the rom they are intended for.

Rachel Ambler said:
Now the murky seas are de-murkyfing!
So go for the VZW build for now with the knowledge and understanding that if I ever decide to bid them a less than fond adieu, I'd be best at that point flash a factory image OR flash another carrier specific ROM once I've chosen the new carrier?
And should I root now, or post the 5.1 flash? I'm guessing post because I'd assuming flashing 5.1 would blow my root away.
I assume I can flash post VZW 5.1 because the boatloader is still all mine and the flash doesn't effect that. Right?
Click to expand...
Click to collapse
Why not go with a custom rom like chroma? Get 5.1.1 now and personally it works really well.

danarama said:
Depends how you do it.
Google factory images are flashed from a computer using fastboot.
You may be able to find a rom.zip of that version on sea that can be flashed via TWRP.
As long as you aren't flashing an incremental OTA, you can flash over anything. OTA actually patch files not replace them, so they can only be flashed on the rom they are intended for.
Click to expand...
Click to collapse
I'm sorry if that sudden flash of the light coming on in my head just blinded you, but that's what happens when things start to make sense!
OK, so, this all being the case, and that the OTA's are incremental, then in order to go 5.1 with the build from http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 then I WOULD need 5.0.1? Would that work though if I'm on a generic build since, if it's expecting to patch existing VZW files, wouldn't it fail because they're not there? Failing that I'd need to find a flashable 5.1 for VZW (if one even exists)?

endlessryan said:
Why not go with a custom rom like chroma? Get 5.1.1 now and personally it works really well.
Click to expand...
Click to collapse
But it wouldn't have the VoLTE improvements, etc, right? Besides, right now I'd like to stay as stock as possible as it's not just my phone I'm working on, both myself and my wife got one at the same time and I know she will most definitely NOT want anything other than stock.

Verizon Pie update?

Anyone get it OTA yet?

Yeah im waiting on it too, trying to not go the firmscience download route.

Looking like Verizon will be the last. Who knows how long it will take. Flashed it from my SD card on my note 9 a few days ago and no issues runs great. Probably won't be pushed out on Verizon until the end of the month. They are dragging there feet on this one

It hasn't been released yet.

Updated via SD card as well. No problems here.

Don't know what people are waiting for. You can update now at firmware.science. I did it last week on my Verizon Note 9. Easy as ...... Pie. (Edit: Unless it's an unlocked Verizon variant. Then you're screwed.)
The site walks you through the process. It asks what your current Oreo version is so it can prove the correct Pie version (CSAA, btw, same as AT&T and Sprint). And if it turns out Verizon goes off script and gives us something else, just Odin back, and then take the OTA.

(Cant remember and not sure how to tell if mine is unlocked variant or not) So if I bought my note 9 from Verizon its most likely unlocked and I cant update from firmware.science correct??

jam2315 said:
(Cant remember and not sure how to tell if mine is unlocked variant or not) So if I bought my note 9 from Verizon its most likely unlocked and I cant update from firmware.science correct??
Click to expand...
Click to collapse
I think if it's an N960U1 then it's unlocked. Just go to About phone in Settings.
Unfortunately, I don't think it's possible to use this site for an unlocked variant.

We are all playing the waiting game.
Does anyone know if hotspot mod works for Verizon like it does sprint?

jam2315 said:
(Cant remember and not sure how to tell if mine is unlocked variant or not) So if I bought my note 9 from Verizon its most likely unlocked and I cant update from firmware.science correct??
Click to expand...
Click to collapse
RGardner said:
I think if it's an N960U1 then it's unlocked. Just go to About phone in Settings.
Unfortunately, I don't think it's possible to use this site for an unlocked variant.
Click to expand...
Click to collapse
The N960U1 is the factory unlocked version purchased directly from Samsung. You could also purchase it from Best Buy IIRC.
If purchased from Verizon, you have the carrier branded N960U. Verizon devices are also carrier unlocked, though that has no bearing on whether or not you can apply the update.zip from firmware.science.
If you're still confused as to what version you have...restart the phone. Do you see about ugly Verizon boot animation? If so, you have the carrier branded N960U.
As long as you are on N960USQS1ARL1, which you should be if you received the most recent OTA from Verizon in December, then you can absolutely apply the update zip from firmware.science. It's the same exact file Verizon will be pushing out via OTA. The same goes for ANY carrier branded device.
You can NOT use that update zip on the N960U1. It's different firmware.
With that said, you absolutely CAN use firmware.science to download OTAs for the N960U1...as they become available. As it stands, the only OTA files available for the U1 is the Pie beta files.

I have an N960U and I ran the update and it worked!

I sideloaded also. No issues.

I updated it through the SD card and it was super easy and I'm absolutely loving pie

I ran into an error while doing this method, I downloaded the update to the sd card and everything was going well, but when it rebooted it stayed stuck in the Verizon logo, i freaked out because it was bootlooping, eventually it gave me a prompt to start the phone in safe mode, so I did and it asked me to perform a factory reset in order to apply the update correctly. Long story short, I had to factory reset in order to properly update. Thankfully i had just performed a backup the day before.

For those doing the verizon pie update from firmware science, any issues, wifi calling work? Did it get rid of the verizon boot logo? etc?
Thank you!

ars0n said:
For those doing the verizon pie update from firmware science, any issues, wifi calling work? Did it get rid of the verizon boot logo? etc?
Thank you!
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Nope! Everything is the same.

No Verizon OTA update yet. I checked about 20 times today.

Issue with Firmware.Science Update Method
Hello guys, I've been trying to update via the firmware.science route with no luck. First I tried the sdcard method but for some reason in the recovery menu it says something along the lines of "could not mount /sdcard" and therefore fails to even start the update. Next I tried adb (my usb drivers and everything are up to date, I am running adb as an administrator and I know for a fact that this exact setup works for Odin to flash stock Oreo) but adb hangs around ~70%. On the phone it says "patching system image after verification" and neither adb or my phone have changed status for about 20 min now. Does anybody have any idea why I'm having issues with either of these methods? Thanks!
---------- Post added at 05:28 AM ---------- Previous post was at 04:54 AM ----------
CheeseburgerChad said:
Hello guys, I've been trying to update via the firmware.science route with no luck. First I tried the sdcard method but for some reason in the recovery menu it says something along the lines of "could not mount /sdcard" and therefore fails to even start the update. Next I tried adb (my usb drivers and everything are up to date, I am running adb as an administrator and I know for a fact that this exact setup works for Odin to flash stock Oreo) but adb hangs around ~70%. On the phone it says "patching system image after verification" and neither adb or my phone have changed status for about 20 min now. Does anybody have any idea why I'm having issues with either of these methods? Thanks!
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Update: Re-downloading the firmware from the firmware.science website seems to have fixed the adb issue and I'm booted up into Pie now. Still not sure why my sdcard wouldn't mount in recovery though, but whatever

Root needed?
I have a new locked Note 9 without a root. Can I do this update on my phone?
Model # - SM-N960U
Baseband Version - N960USQU1ARL1
I got out of rooting phones but waiting impatiently for this update lol.

TonyGzl92 said:
I ran into an error while doing this method, I downloaded the update to the sd card and everything was going well, but when it rebooted it stayed stuck in the Verizon logo, i freaked out because it was bootlooping, eventually it gave me a prompt to start the phone in safe mode, so I did and it asked me to perform a factory reset in order to apply the update correctly. Long story short, I had to factory reset in order to properly update. Thankfully i had just performed a backup the day before.
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This happened to me as well. But since doing a factory reset it has been smooth with no issues.
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