Greetings everyone!
Few weeks ago, I gave my device to a friend of mine to manually update it. Something went wrong so he decided not to go any further. Yday i tried to "Factory reset", after reset some error pop'd in the left upper corner of the phone.It says:
[LGE_SECURITY] ERROR: boot image signature
Critical failure: Unable to start kernel.
Unrecoverable bootloader error (0x00000002).
Anyone had any similiar or even the same problem as i am facing right now? Thanks in advance.
best regards, Milan
Guy didn't know what he was doing apparently. Your handset is still locked and he apparently tried installing a 3rd party ROM, lemme guess, you wanted a newer version of Android than 4.1., which is a reasonable enough thing. Problem is that out of the box you can't do that because it only boots images signed by LG and they abandoned development after releasing 4.1 and a couple of minor point releases. You aren't totally screwed but if you were having somebody else do it for you, you might need to get some help. You can find the details elsewhere here, or more likely point a more skilled friend at it, but here it is in a nutshell.
You need to get LG's official updating software (from the LG website) and you need to fiddle with it a bit until you get it to do a rescue because it expects to have already paired up with the phone while it was still working. If you already had it installed, great because it will make it easier. Anyway, you will probably have to manually pick your model and input the IMEI since it won't already know those things and it will go out and fetch the most recent image. You will push VOL Down and insert the USB cable from a powered down state, it will then do the rest. Good chance you will even retain your data unless that 'factory reset' you mention actually succeeded.
Of course that will only get you back to stock 4.1. Read around for the official way and several un-official ways to unlock your boot loader. Once that is done you can install a better recovery and then a newer version of Android. But the first step is to restore the stock software since you have to have a running phone to be able to unlock it.
And no, nobody has ever been able to explain WHY they lock them, but every single manufacturer seems determined to do it, chipmakers put a lot of work and ad copy into how extensive and unbreakable the locks on their newest chip is, etc. And then they either bow to customer demand and add an unlock feature or we here at xda do it for them... as a courtesy of course. Truly we do live in the asylum. Wonko the Sane was onto something.
Hi to everyone. I have a Samsung Tab S2 SM-T810 with Android 5.1.1 / Kernel 3.10.9 that has retail mode on, it was a demo in a store. Is there anyway to remove this from the device? I already try doing a factory reset with stock firmware and odin and it stills the same. I think it has some kind of software installed on the ROM memory that prevents it to fully restore and wipe the retail mode app. Thanks in advance.
Please do a search this has been covered plenty of times already. There is no need to repeat over.
ashyx said:
Please do a search this has been covered plenty of times already. There is no need to repeat over.
Click to expand...
Click to collapse
I did it. that's why I specified re installing with odin didnt help. I checked all the forum. even this http://forum.xda-developers.com/galaxy-tab-s/help/samsung-galaxy-tab-s-sale-version-t2890171
and it stills the same.
huntejes said:
I did it. that's why I specified re installing with odin didnt help. I checked all the forum. even this http://forum.xda-developers.com/galaxy-tab-s/help/samsung-galaxy-tab-s-sale-version-t2890171
and it stills the same.
Click to expand...
Click to collapse
It's simple, make sure OEM unlock is enabled in developer settings, Install twrp, factory reset with twrp, boot to download then flash stock Firmware.
Done.
ashyx said:
It's simple, make sure OEM unlock is enabled in developer settings, Install twrp, factory reset with twrp, boot to download then flash stock Firmware.
Done.
Click to expand...
Click to collapse
I wouldn't be asking for help if it were that easy. I tried doing that too. All the option in the developer settings tab are gray. I can't change them. The retail app is blocking it.
Any other idea ?
huntejes said:
I wouldn't be asking for help if it were that easy. I tried doing that too. All the option in the developer settings tab are gray. I can't change them. The retail app is blocking it.
Any other idea ?
Click to expand...
Click to collapse
Just go ahead and install twrp and continue with the previous instructions. If you get the FRP block, just flash the stock Firmware.
Also if you carry on with the attitude you're on your own.
ashyx said:
Just go ahead and install twrp and continue with the previous instructions. If you get the FRP block, just flash the stock Firmware.
Also if you carry on with the attitude you're on your own.
Click to expand...
Click to collapse
Excuse me, I didn't mean to offend. I'll try to install twrp right now.
As I expected while I was trying to install twrp it always return an error on Odin so I gave up, then after a couple of hours the table ran out of battery and since it was the first time it went off without the retail app monitoring. I decide to boot it into download mode. and that's it.
After that the twrp finally got installed and I erased everything on the tab. after that that it got stuck on the samsung logo. And I could install the stock firmware with no problem.
All thanks to you.
Ok so ive got the Sm-810 and i was experiencing the same issue of it not letting odin flash to stock OR install twrp etc. etc. and i was going to give up and i **** you not i was trying to get into the recovery to see if i could jostle some solution loose and it fixed itself !! It was booted into download mode and i unplugged the cable and pressed and held power+vol down and as soon as the screen went black i did the same thing again and then i mustve messed up cuz it booted into the os but i repeated the process from there and no kidding after 2 or 3 cycles of power+vol down i got a blue screen with an android on it and it flashed and showed a dead android with the caution! sign and the next screen showed the regular android with the word "erasing" underneath and vio'la no more retail mode. After this Odin worked and let me autoroot and so on an so forth. sorry for my long post i just though i should share
I think the major issue is that OEM is disabled and there is no way to turn it on. So most of the solutions are a no go... So any other suggestions on make this work?
huntejes said:
Excuse me, I didn't mean to offend. I'll try to install twrp right now.
As I expected while I was trying to install twrp it always return an error on Odin so I gave up, then after a couple of hours the table ran out of battery and since it was the first time it went off without the retail app monitoring. I decide to boot it into download mode. and that's it.
After that the twrp finally got installed and I erased everything on the tab. after that that it got stuck on the samsung logo. And I could install the stock firmware with no problem.
All thanks to you.
Click to expand...
Click to collapse
Hi huntejes,
I've a SM-T650NU unit and have the same issue you faced on the Odin step (of course I'm using the specific TWRP file for my unit) just want to know what error showed up. In my case it returned: FAIL! (Auth).
Will let the battery fully drain and after that repeat the TWRP flash. Do you remember (step by step) what you did after the battery drained? I mean charged to 30% then put on download mode? Any feedback will be appreciated.
BR\
My husband and I also ran into the problem of having our Samsung Tablet E nook 2017 model stuck on Retail Mode.. we tried EVERYTHING we could possibly think of after the 5444 password didn't work. We rooted, we downloaded "easy uninstalled" apps, did the hard reset with the 3 button deal.. nothing! Then we finally came across a few passwords we were willing to give a try.. so when you go to the retail mode bar and it prompts you for a password to uninstall try blue. The word BLUE but in lowercase.. and it worked! We were then given tons of options and finally got that crap off our paid for device. I'm 100% sure that any device purchased from Best Buy and stuck in retail mode will use the password blue. A few other passwords we came across that might be worth a shot if blue doesn't work are: galaxy and unlimited. (Each by themselves as one password) Well good luck, we know how frustrating this has been!!
Skapino said:
Hi huntejes,
I've a SM-T650NU unit and have the same issue you faced on the Odin step (of course I'm using the specific TWRP file for my unit) just want to know what error showed up. In my case it returned: FAIL! (Auth).
Will let the battery fully drain and after that repeat the TWRP flash. Do you remember (step by step) what you did after the battery drained? I mean charged to 30% then put on download mode? Any feedback will be appreciated.
BR\
Click to expand...
Click to collapse
Dude, I have a SM-t560nu and I feel your pain. For months I was trying to find a solution and had to deal with obnoxious fools who couldn't get it thru there heads that this was NOT the usual Samsung Retail Mode but a special piece of software that puts the tablet into a rolling cycle of 2-10 minutes, shuts off all developer options, locks frp and basically makes anything you do null and void. I tried every password Imaginable including "BLUE," "5444" and the oft repeated "M729Q16K8546" all to no avail.
Here's the deal: this IS unique software and you'll find it at retailsamsung.com. (I can't post the actual url because of the new user rules, which is kind of funny because I've been a member for about 10 years but I don't think I've ever posted anything.)
Go there, search your device and download 2 items: One will be your installation package (for instance "Samsung_Retailmode_Global_Common _141006.apk") and the other will be called "RetailMedia.main." Download both to na sd card, put the sd card in your device, move the programs from the sd card to the download area ON the device. Now start your device, got to the download area and tap on the first program, the apk. Enter 5444 as your password, follow the instructions. the second password will be "M729Q16K8546." This will remove the Retailmode software and most likely trigger a Samsung lock. Go to Sammobile, download the original firmware and congrats, your new tablet is finally working right.
I was wary of downloading software from such a plain site, especially one I've never heard of but I figured after 6 months of no luck and my new tablet just sitting in a drawer, unusable, what did I have to lose? Well, it works, i'ts awesome and it's like new.
Hope this helps.
Mfb5159, You Are Awesome! A friend entrusted me to remove the Retail Mode from her Samsung Galaxy Tab A 9.7. I tried Everything. The passwords that can be found everywhere online, circumventing the FVP (of course that was useless), downloaded & installed the firmware with Odin in download mode... nothing. Then I ran across this forum. Tried two versions of retail mode from RetailSamsung.com and the second one worked. I had to open the retail app I installed, enter the generic passwords (5444 & the M729Q16K8546), then it gave me the option to factory reset the device. I chose yes & it worked! No sign of Retail Mode on the tablet. It's like a brand new tablet!! The .apk file that worked for me was SamsungRetailMode_GlobalCommon_141006
Thank you So Much for your help.
I hope I'm not posting on a dead thread. I saw a good deal on a T813 in retail mode (will provide link if needed, it's on a very popular and legal south american online store). The thing is, as explained by the vendor, someone attempted to remove the retail app and now is stuck on a countdown in the lock screen. After some time it reboots itself. I've been reading a lot about the topic and the main problem seems to be the OEM unlock off. Now apparently I won't be able to access any feature of the device at all. I thought maybe I could reinstall the retail mode and get back the app or just boldly odin flash twrp and a stock rom risking myself to an FRP lock.
However I thought better ask advice first, so what do you think? Any help is greatly appreciated.
Well, I bought it and first day has been no success. I can access guest user, could log in to my ggl account and downloaded some apps. OEM, third party apps and developers are out of reach and cannot access main account. No sign of retail app.
Flashed new stock rom, FRP asks for a password, tryed 5444 Mz$%"#$%& blue galaxy unlimited with no luck. Attempts to flash twrp via odin fail due qst (?) error. I guess because is OEM locked. Flashed some older rom and still a countdown that doesn't let me in in main account.
So far, this is my progress with it. Any advice to flash twrp, remove frp lock and/or remove retail mode? Thanks in advance
_Iffer_ said:
Mfb5159, You Are Awesome! A friend entrusted me to remove the Retail Mode from her Samsung Galaxy Tab A 9.7. I tried Everything. The passwords that can be found everywhere online, circumventing the FVP (of course that was useless), downloaded & installed the firmware with Odin in download mode... nothing. Then I ran across this forum. Tried two versions of retail mode from RetailSamsung.com and the second one worked. I had to open the retail app I installed, enter the generic passwords (5444 & the M729Q16K8546), then it gave me the option to factory reset the device. I chose yes & it worked! No sign of Retail Mode on the tablet. It's like a brand new tablet!! The .apk file that worked for me was SamsungRetailMode_GlobalCommon_141006
Thank you So Much for your help.
Click to expand...
Click to collapse
Did the same, although I had to use the older ap_SamsungRetailMode_Global_Tab_A_L_v1.0.4_15031100_M15031100_P0.apk with my SM-T550 (Galaxy Tab A (2016) 9.7") - I also had to stop the existing RetailMode Service from running by opening applications, swipe across to Running Applications, and tap on the Retail Mode executables to disable the "Sta" service. Annoyingly if you accidentally get the password wrong then it'll reset itself and delete the newer APK and you have to start the whole process over again
Could anyone at least point me in the right direction please? I can't access the main user of the tablet because there's a lock on the screen saying "Try again in 1440 minutes" which is a day. It self reboots every 5 minutes and each time the 1440 minutes thing resets. I booted in safe mode, now it doesn't reset and countdown is set for the next 4 hours.
Please, any light on the matter will be great. I have 4 days to return and I wouldn't like to do it cause it was extremely cheap unless, but I don't want to end with an expensive brick either.
Huntejes,
I had the same experience as you with my SM T810. The particular version of the Samsung Retail app (com.samsung.sta.retailagent.lite 6.9.20161101) installed on my unit didn't have a 'configuration settings' option; instead an option called 'Store Settings' prompted a password entry - but admin passwords 5444, blue, galaxy, unlimited all failed.
So then I went the Odin/flash stock firmware route. Unfortunately, despite two rounds of that, the Retail Mode application and restrictions remained. However, what did arise from this seemingly pointless process was the ability to enable installation of third party apps under Settings - all other admin access and functions (i.e. factory reset, program uninstallation, etc.) remained under the restricted control of Retail Mode. I went through that process about a year ago, assuming I had failed - the restrictions remained, and I was out of ideas/options.
Two days ago, I decided to revisit the problem, having to reeducate/remember what I had done previously along the way. Eventually, I came up with a novel workaround that hadn't occurred to me before - side-loading an apk file containing a different version of the Retail Mode software. Ironically, this worked. After installing and running the alternative Retail Mode app, using admin password 'blue' I was able to uninstall the original (i.e. problem) Retail Mode app, enable factory restore, and execute a complete wipe, which was successful.
I know this thread has been silent for a while, but it was one of only two threads that I thought took the larger conversation beyond the first basic step and I thought that contributing to it would be a small way to express my thanks.
Cheers.
---------- Post added at 04:56 PM ---------- Previous post was at 04:46 PM ----------
It now seems that others (SeriousEion) have used the approach I mentioned above to successfully bypass Retail Mode in several of the most troublesome cases - it's very interesting to me that this thread only reactivated last month after having gone dark by the time I came across it in 2016.
---------- Post added at 05:08 PM ---------- Previous post was at 04:56 PM ----------
It now seems that others, namely mfb5150's post from 20-07-2017, have used the approach I mentioned above to successfully bypass Retail Mode in several of the most troublesome cases - I can confirm that the approach he outlines also works for the Samsung Galaxy Tab S2 (SM T810) using the apk files available from samsungretail.com
So thank you, mfb5150, for your post - had I seen it earlier you might have saved me an hour or two of trial and error. It's interesting to me that this thread has finally reactivated after having gone dark by the time I came across it back in 2016. I'm not a developer, and have no programming/coding experience, so I hope that this thread continues to be a resource for any others like me out there.
Hi guys,
I have a galaxy tab and sm-t561, which presents the problem of retail mode that you can not remove in any way even with odin, I wanted to ask, how do I install a version of retail mode via apk? I downloaded the new version of retail mode but how do I install it?
whchapma said:
Huntejes,
I had the same experience as you with my SM T810. The particular version of the Samsung Retail app (com.samsung.sta.retailagent.lite 6.9.20161101) installed on my unit didn't have a 'configuration settings' option; instead an option called 'Store Settings' prompted a password entry - but admin passwords 5444, blue, galaxy, unlimited all failed.
So then I went the Odin/flash stock firmware route. Unfortunately, despite two rounds of that, the Retail Mode application and restrictions remained. However, what did arise from this seemingly pointless process was the ability to enable installation of third party apps under Settings - all other admin access and functions (i.e. factory reset, program uninstallation, etc.) remained under the restricted control of Retail Mode. I went through that process about a year ago, assuming I had failed - the restrictions remained, and I was out of ideas/options.
Two days ago, I decided to revisit the problem, having to reeducate/remember what I had done previously along the way. Eventually, I came up with a novel workaround that hadn't occurred to me before - side-loading an apk file containing a different version of the Retail Mode software. Ironically, this worked. After installing and running the alternative Retail Mode app, using admin password 'blue' I was able to uninstall the original (i.e. problem) Retail Mode app, enable factory restore, and execute a complete wipe, which was successful.
I know this thread has been silent for a while, but it was one of only two threads that I thought took the larger conversation beyond the first basic step and I thought that contributing to it would be a small way to express my thanks.
Cheers.
---------- Post added at 04:56 PM ---------- Previous post was at 04:46 PM ----------
It now seems that others (SeriousEion) have used the approach I mentioned above to successfully bypass Retail Mode in several of the most troublesome cases - it's very interesting to me that this thread only reactivated last month after having gone dark by the time I came across it in 2016.
---------- Post added at 05:08 PM ---------- Previous post was at 04:56 PM ----------
It now seems that others, namely mfb5150's post from 20-07-2017, have used the approach I mentioned above to successfully bypass Retail Mode in several of the most troublesome cases - I can confirm that the approach he outlines also works for the Samsung Galaxy Tab S2 (SM T810) using the apk files available from samsungretail.com
So thank you, mfb5150, for your post - had I seen it earlier you might have saved me an hour or two of trial and error. It's interesting to me that this thread has finally reactivated after having gone dark by the time I came across it back in 2016. I'm not a developer, and have no programming/coding experience, so I hope that this thread continues to be a resource for any others like me out there.
Click to expand...
Click to collapse
i just follow your instructions and awesome mine is unlock now and downloading the update to android 7.0 thanks bro
Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
stevemacer10 said:
Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
Click to expand...
Click to collapse
Stevemacer10 Hello, I hope to be keen to help, because it happened to me the same thing, with two days of stomach ache for it. In wanting to load Android on my Nougat Huawei P9 Plus VIE-C02, with VIE-L09C605B354 and VIE-L29C185B320 I went into semi-brick or brick, or was only in bootloader, the screen with the green man to speak. No avail various ways, including via microSD-Fastboot or ADB to do restart your phone. Then, to my previous experience with a Huawei tablet, I logged on to the 'https://www.dc-unlocker.com/' site, and essend already registered, I bought 15 credits (15 Euros), for the 'option' DC Phoenix Firmware write ', valid for 72 hours, in addition to the program and downloaded the' DC program Phonix v29 '(https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial) following the related tutorial. Obviously procured the original firmware 'VIE-L09C02B133' or even lower versions, you'll have to unpack in a folder of your preference. Unfortunately, despite having used with DC Phoenix the original firmware was always also blocked me. At that point I wanted groped with a firmware that you can find on the same site of the DC-Unlocker (https://files.dc-unlocker.com/user.html?v=files/57694006a60d7) by downloading the firmware 'VIE_AL10B_M00A063_Factory_firmware_China_Nonspecific_Android_6.0_EMUI_4.1 .dgtks', which I loaded with DC-Phoenix on the phone. Rebooting of a minimal mode of andorid, I did not see well either. I went back into bootloader, as well as devone be made the previous steps that I have already described to you, and this time with DC-Phoenix I loaded on the phone firmware L09C02B128 and everything went well. Attention and keep in mind that just as I happened to me, the serial number of your phone is changed, to me has happened in '0123456789ABCDEF' and there was no way to change it, so as, while having the unlocked bootloader can not longer charge the TWRP recovery in order to then have root permissions. Until reading the paragraph '(Optional) Phone numbers REPAIR', I went to that point on the site 'http://hcu-client.com/'. Also here are sadly bought 8 credits (8,00 Euro) in order to work with the program 'HCU-Client v1.0.0.0115', you need to download and unpack, then follow the various instructions, which are not difficult when you have to be walked through the modding, otherwise you do even more damage. Let me know what you did and how it went to the method. I hope also good for you. In summary we want Euro 15 for Phoenix whose duration of operations applies to 72 hours and 8 Euro per HCU-Client, it can only use this for 24 hours.
P.S .: Obviously if you follow my instructions and all these signs you do so at your own risk, esonerandomi from every possible and accidental deterioration of the situation and the damage to your phone. Sorry for my English, whose translation has made Google translator.
---------- Post added at 12:59 AM ---------- Previous post was at 12:33 AM ----------
I wanted to say that the change of the serial number does not work well. The serial number has been changed from what I've shown you above, but was not put one I added that I had from the sales box. I write support and maybe let you know what they tell me. See you soon.
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
stevemacer10 said:
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
Click to expand...
Click to collapse
Stevemacer10 hello, I'm glad you've solved the problem. Unfortunately I'm still fighting because, for now I can only and even to load its firmware, but if you want to try to load the TWRP recovery for later obtain root permissions, it always fails. From what seems to understand me and certainly due to the fact that the bootloader unlock code now is different from what I have, because as I told you the serial number has changed and if I request a new unlock code, it stops notiziandomi the procedure that there is inconsistency between this number and the IMEI. For now I do not know what to do and how to proceed. I hope that over time can still solve my problem. A good evening to you :good:
i'v been throw it
after updating my p9 plus with a firmware that is not sutable to my area
my phone restarted and ask for an account wich ok but the problem was that the software not working properly and missing a keyboard.
and will not go to recovery mode to try another software.
this sloved by downloading a sutable correct software and unzip it into an SD card folder (i create) called dload, then swich off the device and turn it back on while holding three bottons (power+v up+v down) 10 to 15 sec. and the phone directly read from the SD card and start updating a new firmwarw.
try it.
it success with me , hope it work wth u
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
tolerant said:
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
Click to expand...
Click to collapse
dmccort said:
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
Click to expand...
Click to collapse
Good luck, i did read that it might be possible to install the base firmware back to it and then update again.
Im sure we are not the only people this has happened to and if you succesfully do this, maybe consider making a full step by step guide so to help others.
Fingers crossed
:good:
Will do my best.. So far it's been a major. I've managed to flash a working stock ROM and boot up. But there are a few things to smooth out. Such as, I have no IMEI number now and the build is C900, also the bootloader is modified.
To get it to boot I had to use DC- Phoenix to flash a factory firmware(Chinese) which I had to pay for. Then I flashed a stock vie-l09c432b181 ROM over the top.
To repair the IMEI I'll have to use HCU, which I'll have to pay for as well. But that's ok. If I can get my original IMEI back, I can use the original unlock code I got earlier this year, otherwise I'll have to get a new one based on a new IMEI.
I can repair the bootloader and region code using twrp etc. so that's not a problem.
I'm actually using the phone to write his reply, so I can at least use it.
Once I have it all 100% working I'll try to put together a full step by step.
Cheers.
Well, I have a working phone. But, it'snot stable. Having trouble with mobile connection, sms, mms, 4g etc not staying connected. So wont be doing any write-ups just yet.
Not until it's stable.
I'm wanting to return it to complete stock now. And that requires trying to find an oeminfo file for C706 (New Zealand).
Will add more as I get there. Sorry.
I had the same problems. All I did is updated the phone with the firmware you want via Twrp . Be warned that it will replace the recovery back to stock. Also clear the cache and etc.
I had a similar issue with SRK tool, bootlooping, won't flash new firmwares, lost all the stock apps and diagnostic tools.
I'm now stuck on a TEST-KEYS build with no NFC or Bluetooth.
My solution was to throw the piece of junk in a drawer, forget about it and I went and bought a Pixel XL instead - a phone that is properly supported and gets updates quickly.
After much messing and a headache I finally got to c432b370
And everything back to normal
tolerant said:
After much messing and a headache I finally got to c432b370
And everything back to normal
Click to expand...
Click to collapse
How did you succeed?
I am stuck on TEST-KEYS but I am not able to flash other roms on it. When I go to recovery, the update process stops after a while
Sent from my VIE-L09 using Tapatalk
Hi guys,
I've bought an P9 and wanted to get rid of the booting screen with the resellers logo.
So I thought I'd be smart, unlocked the device, flashed TWRP 3.1.1-1-eva.img onto it. Got an SuperSu-file and tried to install it...
I never got to experience the rooted version. Got stuck in a bootloop, somehow got out of it. Logged in, saw an green SuperSu-app, opend it and it saidthe device has to be rooted to use the device, ergo i failed to root it. [Forgot some steps here] and I found myself in another bootloop. A friendly guy suggested to flash these 2 files
[Link-Removed]update.zip
[Link-Removed]update_data_full_hw_eu.zip
which I did with dload. After that, I was still in a bootloop, but with WipeCache I was able to get myself back into my phone [hooraay].
The happyness-phase was a short, because i soon found out, that it doesn't have an keyboard (only googleVoice, should be fun to type in a wifi-password). Huawei-ID tab is also missing (usually located below Accounts), Update Phone, which was between Advanced Settings and About Phone is also missing, and bluetooth doesn't seem to work. That's when I noticed that I'm on NRD90M test-keys build.
After reading some threads here i downloaded rollback from huawei (for west-europe). Now I'm on C900B300 but all settings still missing.
Now I'm here crying for help.
Any suggestions? Please?
Ryan
You got to rebrand your phone.
movizdb said:
You got to rebrand your phone.
Click to expand...
Click to collapse
do you mean, that i have to put the bootlogo back into it?
could be a meanie to do, because it's a swiss brand and I don't think that there's a version here for me to use.
//or do an OEM-Flash, which worked