Hi, i recently ordered my moto x 2014 32gb from flipkart(just in case this info help). The Model number is XT1092. I did bootloader unlock and flashed cyanogen mod. It is my mistake i didn't backup my factory images. Now i want to return the phone to flipkart. I restored my phone to factory settings using RETEUALL_XT1092_5.0_LXE22.46-19_cid7_CFC.xml image. I then did fastboot oem lock...but it gave me two errors
1. sst failure
2. need to do fastboot oem lock begin.
I did the lock begin command and flashed firmware but it resulted in failure stating PreFlash Verification failure. Please I need to return this phone, I dont want to use it anymore but i need to first lock the bootloader. What should i do.
Regards
Mohit Goyal
Does not matter, when you unlocked it was with a code through motorola's website. They know you unlocked it and the warranty is void. Relocking does not give you back your warranty. Plus after relock it is "relocked" not "locked" which is proof that it was unlocked before. There is no way to get it back to a true locked state.
Sent from my XT1095 using Tapatalk
mohitgoyal707 said:
Hi, i recently ordered my moto x 2014 32gb from flipkart(just in case this info help). The Model number is XT1092. I did bootloader unlock and flashed cyanogen mod. It is my mistake i didn't backup my factory images. Now i want to return the phone to flipkart. I restored my phone to factory settings using RETEUALL_XT1092_5.0_LXE22.46-19_cid7_CFC.xml image. I then did fastboot oem lock...but it gave me two errors
1. sst failure
2. need to do fastboot oem lock begin.
I did the lock begin command and flashed firmware but it resulted in failure stating PreFlash Verification failure. Please I need to return this phone, I dont want to use it anymore but i need to first lock the bootloader. What should i do.
Regards
Mohit Goyal
Click to expand...
Click to collapse
You didn't purchase this device just for playing, did you? Keep in mind that by unlocking bootloader, you voided any warranty as well as your right to return this device, because you modified the system. When handling online returns, the seller usually wants 'unused' device. You could try giving it back though, but keep in mind you ruined a device even if they accept your return.
Related
How can I relock my bootloader (XT1092) please? I know how it is done in theory ("fastboot oem lock begin" + flashing the factory image + erasing user data/cache + ending with "fastboot oem lock"), but it just does not work - I am getting a "not signed system error" with the stock firmware for the XT1092 which I grabbed from a link in the xda forums.
Motorola published only the factory image for the XT1095, I know that too. So is this the problem, that the captured firmware (not from the Motorola website) of the XT1092 is not validated for the procedure to relock the bootloader of the XT1092?
Thanks in advance for any tip!
same problem here, Ive tried flashing the lollipop firmware but I couldnt relock. I get this problem
SST lock failure!
Now Im downloading, RETEUALL_XT1092_4.4.4_KXE21.187-42_cid7_CFC.xml.zip
and Ill try with it... no idea...
any help?
it's very important because I need to give the phone back to amazon.
What do you suggest, give it back with unlocked bootloader?
I can put the stock logo bin so they cant see the logo that tells that the phone is unlocked, hoping the man doesnt watch the bootloader screen
Hey guys,
I am currently trying to get my Moto X back to stock and relock the bootloader. Not because I need to, but just because I want to. I have a retDe XT1092 which I have converted to a XT1095. Is there any way to get the phone back to software status official and relock the bootloader? It doesn't matter to me that Motorola does know that I was unlocked before, I just want to relock it. I hope you guys can help me.
May I ask why you want to relock it? There really is no benefit to relocking it. :/
Anyway the command is:
fastboot oem lock
Sent from my XT1095
I know, but want to keep myself from flashing on this phone. I am trying to get away from rooting on non-nexus phones.
Yeah I've tried that multiple times, but as long as your software status isn't official the oem lock will fail. I'd guess this happens because most images you can download are not signed images.
Is your phone still converted to 1095? If so that is why lock wont work.
You would have to flash back the 1092 de image to be unmodified.
Sent from my XT1095
Okay good to know. I thought this wouldnt matter. But are there even any existing official images for the 1092?
Moto x firmwares:
http://www.filefactory.com/folder/dd05c058d3ff8dbe/?sort=created&order=DESC&show=25
Sent from my XT1095
These aren't official. I've already tried them. If you flash those you won't be able to relock the bootloader. This is the reason why I opened this thread because I don't know any way of accomplishing my goal.
Bl4ckX said:
These aren't official. I've already tried them. If you flash those you won't be able to relock the bootloader. This is the reason why I opened this thread because I don't know any way of accomplishing my goal.
Click to expand...
Click to collapse
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
juliospinoza said:
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
Click to expand...
Click to collapse
His is retde. And these are official, they are leaks from motorola.
Sent from my XT1095
juliospinoza said:
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
Click to expand...
Click to collapse
I was able to get the signed firmware from motorola, You have to start with fastboot oem lock begin and then flash. After flashing you use the fastboot oem lock and the bootloader will relock, however, you will still get the unlocked warning message. You will have to flash the modified logo.bin to make it go away.
AGISCI said:
His is retde. And these are official, they are leaks from motorola.
Sent from my XT1095
Click to expand...
Click to collapse
If you are so convinced that these are official I am willing to try them out but I am pretty sure they aren't
strafer69 said:
I was able to get the signed firmware from motorola, You have to start with fastboot oem lock begin and then flash. After flashing you use the fastboot oem lock and the bootloader will relock, however, you will still get the unlocked warning message. You will have to flash the modified logo.bin to make it go away.
Click to expand...
Click to collapse
This doesn't sound right. Using oem unlock begin the phone will check if each and every image is signed. You shouldn't be able to flash a modified logo.bin and the message should actually go away by itself. Are you sure your relock attempt didn't fail?
Bl4ckX said:
If you are so convinced that these are official I am willing to try them out but I am pretty sure they aren't
This doesn't sound right. Using oem unlock begin the phone will check if each and every image is signed. You shouldn't be able to flash a modified logo.bin and the message should actually go away by itself. Are you sure your relock attempt didn't fail?
Click to expand...
Click to collapse
I am 100% sure they are official because they are signed by motorola. If they were not official they wouldn't have motorola's signature.
Sent from my XT1095
AGISCI said:
I am 100% sure they are official because they are signed by motorola. If they were not official they wouldn't have motorola's signature.
Sent from my XT1095
Click to expand...
Click to collapse
I am currently downloading the XT1092 retDe image. I will report back in 6hours when I am back from work and this damn free download is finished. It takes forever..
The bootloader unlocked message would be a signed Motorola image since it is shipped with the phone. The bootloader essentially has a toggle that would switch between the normal and the unlocked message. I assume the toggle just doesn't get switched back when you OEM lock. It's not like he flashed a different custom logo or anything.
Sent from my Moto X 2014 Pure Edition using Tapatalk
Correct. You will notice the status message when you enter the bootloader there is a status code. 1=LOCKED 2=RELOCKED and 3=UNLOCKED. Once you unlock the bootloader, you can never go back to status 1 again and you will always get the bootloader unlocked message. If you read the message it states that the bootloader HAS been unlocked. There is a counter trigger in the phone telling it how many times it has been unlocked. When I had my old Galaxy S2 Skyrocket I remembered a program that would "RESET" this counter, but I do not believe one exists for Motorola. Once you unlock your bootloader there is no going back.
http://i5.androidxda.com/main/Motorola_Bootloader_Warning.png
Yeah I know about this relocked state, but it doesn't matter as I don't want to RMA the phone. I just want it locked but I wasn't able to accomplish a successful oem lock and I am now searching for a way to do so.
Edit: So this morning after the download had finished I brought my X to fastboot mode. And for whichever reason the software status was set to official even on the XT1095 image. I would have sworn that this wasn't the case when I flashed it and I have no idea why it changed. And a big thanks to you @AGISCI after typing "fastboot oem lock begin" I could flash the Image you linked here and software status stayed official and I was even able to relock the bootloader. So I simply must have had wrong images in the past, because I did entirely the same process I did now, 3 times already and it didn't work out at all.
So thanks again guys. The only annoyance is that I can't get rid of the bootloader unlocked message. This one seems to stay.
I've read mixed things and dont' know what can and can't be done. I purchased an XT1095 from ebay that had device protection activated. The phone is running android 5.1 with the 60.16 bootloader. The phone has a locked bootloader. My thought is if I can downgrade to 5.0, it will let me start the phone without a google account, and then I can unlock it and go from there. Problem is, I haven't had any success yet. I can get the phone into fastboot and recovery mode, but I cannot get it to flash a lower version bootloader or system image (I get invalid preflash validation errors) and the system image says it's not signed properly. There's gotta be a way to downgrade it, but I can't find a solution. Any ideas?
darkprime said:
I've read mixed things and dont' know what can and can't be done. I purchased an XT1095 from ebay that had device protection activated. The phone is running android 5.1 with the 60.16 bootloader. The phone has a locked bootloader. My thought is if I can downgrade to 5.0, it will let me start the phone without a google account, and then I can unlock it and go from there. Problem is, I haven't had any success yet. I can get the phone into fastboot and recovery mode, but I cannot get it to flash a lower version bootloader or system image (I get invalid preflash validation errors) and the system image says it's not signed properly. There's gotta be a way to downgrade it, but I can't find a solution. Any ideas?
Click to expand...
Click to collapse
You wont be able to flash anything if your bootloader is locked...its an xt1095 unlock the bootloader. There are many posts on how to do this for the xt1095 you basically get a code from moto that you apply through adb fastboot. After you unlock bootloader you can flash stuff BUT NEVER EVER EVER EVER EVER try and downgrade the gpt or bootloader EVER. Just the system and boot images.
just to be sure you got it NEVER TRY TO DOWNGRADE THE BOOTLOADER OR GPT .
adm1jtg said:
You wont be able to flash anything if your bootloader is locked...its an xt1095 unlock the bootloader. There are many posts on how to do this for the xt1095 you basically get a code from moto that you apply through adb fastboot. After you unlock bootloader you can flash stuff BUT NEVER EVER EVER EVER EVER try and downgrade the gpt or bootloader EVER. Just the system and boot images.
just to be sure you got it NEVER TRY TO DOWNGRADE THE BOOTLOADER OR GPT .
Click to expand...
Click to collapse
I thought the system image is supposed to be flashable even when not locked. Motorola's instructions for returning something to stock has the bootloader and partition flashed - what's the point in doing that if you can't downgrade it?
Anyways, I have tried to unlock it, but since it is running android 5.1, it requires me to set the OEM Unlock option in Android Developer's Settings. Unfortunately, when the phone boots up, I cannot get into any settings without entering the google account information that was used to protect the phone in the first place. So I'm stuck - 5.1 won't let me get far enough to set the setting to unlock so I can't unlock bootloader to revert back to an earlier system version.
darkprime said:
I've read mixed things and dont' know what can and can't be done. I purchased an XT1095 from ebay that had device protection activated. The phone is running android 5.1 with the 60.16 bootloader. The phone has a locked bootloader. My thought is if I can downgrade to 5.0, it will let me start the phone without a google account, and then I can unlock it and go from there. Problem is, I haven't had any success yet. I can get the phone into fastboot and recovery mode, but I cannot get it to flash a lower version bootloader or system image (I get invalid preflash validation errors) and the system image says it's not signed properly. There's gotta be a way to downgrade it, but I can't find a solution. Any ideas?
Click to expand...
Click to collapse
Try flashing the 5.1 images. I don't know if that will work but it seems like it might since you're not technically downgrading which would require an unlocked bootloader. Just follow all the commands on Motorola's website.
Sent from my XT1095 using Tapatalk
There is nothing you can do. This is an anti-theft protection. You need to contact the seller and have him login to the account... then after that, the account can be removed. If the seller does not help you, then sorry to say but you have a paperweight because there is absolutely no way around this.
Sent from my XT1095 using Tapatalk
AGISCI said:
There is nothing you can do. This is an anti-theft protection. You need to contact the seller and have him login to the account... then after that, the account can be removed. If the seller does not help you, then sorry to say but you have a paperweight because there is absolutely no way around this.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Not quite...I got motorola to accept it under warranty to replace it. The IEMI says the phone was bought in Feb. 2015, so it still has a chunk of warranty left on it.
That surprises me... so if I steal a motorola phone that still has warranty they will send me a replacement that is unlocked just because it is under warranty? Seems like that is a huge problem.
Sent from my XT1095 using Tapatalk
AGISCI said:
That surprises me... so if I steal a motorola phone that still has warranty they will send me a replacement that is unlocked just because it is under warranty? Seems like that is a huge problem.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Is that really a huge problem? They will know who claimed the warranty and I'm sure can notice if anyone is abusing that. Not perfect, but not terrible either. Besides, when the phone is turned in for a warranty, how does Moto know that the reason it's locked out is not due to my own google account?
Supposedly the warranty is only with proof of purchase, which you don't have since you bought it from someone else on ebay. That is a big issue because that undermines the whole reason for having this option on the phone.
Sent from my XT1095 using Tapatalk
AGISCI said:
Supposedly the warranty is only with proof of purchase, which you don't have since you bought it from someone else on ebay. That is a big issue because that undermines the whole reason for having this option on the phone.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
The person on ebay ran a storefront and I have a receipt from it - I did buy it. The warranty doesn't say you can't buy it from a 3rd party, nor does it say you have to to be the first end-user.
darkprime said:
The person on ebay ran a storefront and I have a receipt from it - I did buy it. The warranty doesn't say you can't buy it from a 3rd party, nor does it say you have to to be the first end-user.
Click to expand...
Click to collapse
Mototola's warranty:
https://www.google.com/url?q=https:...6FUuSQ&usg=AFQjCNEGjgEU48cZkqSs2Y72u8W2SgI-mw
The very first thing it says is that it is for the first owner only and is non transferrable.
Sent from my XT1095 using Tapatalk
AGISCI said:
Mototola's warranty:
https://www.google.com/url?q=https:...6FUuSQ&usg=AFQjCNEGjgEU48cZkqSs2Y72u8W2SgI-mw
The very first thing it says is that it is for the first owner only and is non transferrable.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, I stand corrected, but Moto doesn't know if I was the first end user or not. I'm sure I wasn't, but good businesses will honor warranties even when technically against the agreement, terms, or expiration.
Anyways, back on topic - if someone knows of something else I can try while I still have the phone, I would like to hear it.
What's the process for going about it? I did do a search, but didn't find anything useful. Any help would be appreciated.
Reasoning: I'm going to be upgrading and turning in the phone, so it's time to put it back to factory.
mlw4428 said:
What's the process for going about it? I did do a search, but didn't find anything useful. Any help would be appreciated.
Reasoning: I'm going to be upgrading and turning in the phone, so it's time to put it back to factory.
Click to expand...
Click to collapse
1. Go back to stock everything by following section 0 of this guide: http://forum.xda-developers.com/droid-turbo/general/guide-how-to-unlock-bootloader-install-t3292684
2. While in bootloader mode, use the fastboot command "fastboot oem lock"
If you're turning in the phone to Verizon, this method is okay. However, don't do this if you plan on selling the phone to someone else. If they were to try and unlock the phone again, they would most likely brick it.
According to jcase relocking the bootloader it still shows a modified status code. Your warranty is permanently voided.
Are you on an Edge plan? Otherwise I don't know why you would be returning the phone to upgrade. Also not sure what their rules are on permanently modifying the software of one of these essentially "lease-to-own" devices, so might want to check the terms and conditions if this applies to you. If you are just trading it in for credit toward a new phone, I'd just sell it yourself unlocked and get a lot more for it.
Sent from my XT1254 using Tapatalk
SpyderPride said:
If you are just trading it in for credit toward a new phone, I'd just sell it yourself unlocked and get a lot more for it.
Click to expand...
Click to collapse
A bootloader unlocked, rooted XT1254 would be more valuable to a buyer than one locked down. You've already done all the hard work.
TheSt33v said:
1. Go back to stock everything by following section 0 of this guide: http://forum.xda-developers.com/droid-turbo/general/guide-how-to-unlock-bootloader-install-t3292684
2. While in bootloader mode, use the fastboot command "fastboot oem lock"
If you're turning in the phone to Verizon, this method is okay. However, don't do this if you plan on selling the phone to someone else. If they were to try and unlock the phone again, they would most likely brick it.
Click to expand...
Click to collapse
Heya so I'm in a serious bind.
I skipped your step 1 and locked my bootloader. I have an unlocked bootloader. I recently upgraded through the normal verizon pushed update the marshmallow update. Anyhow. I now want to return the phone for an upgrade and well... I locked the bootloader. Then turn the phone off and turned it back on and it now says locked, but it says failed to validate system image. I then got freaked out and downloaded all the step 1 files and tried to flash the stock rom (which i already had installed!) and that doesn't seem to work. Did I brick my phone? Is there any way to get it working now that it is locked with any kind of android at all?
You're probably fine @droidfun1. You just need to use the marshmallow firmware package instead of the lollipop one. Get it here: https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3531571
Yup, I tried flashing the stock 6.0.1 rom with fastboot on my mac but I got all kinds of fails.
I found a mac compatible command line version of RSDLite and it totally worked! Not sure why fastboot couldn't successfully flash the same stock rom?
Now I just need to remove the bootloader unlocked warning (my phone is now locked status 2), but not sure if I can now that it is locked.
TheSt33v said:
You're probably fine @droidfun1. You just need to use the marshmallow firmware package instead of the lollipop one. Get it here: https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3531571
Click to expand...
Click to collapse
droidfun1 said:
Yup, I tried flashing the stock 6.0.1 rom with fastboot on my mac but I got all kinds of fails.
I found a mac compatible command line version of RSDLite and it totally worked! Not sure why fastboot couldn't successfully flash the same stock rom?
Now I just need to remove the bootloader unlocked warning (my phone is now locked status 2), but not sure if I can now that it is locked.
Click to expand...
Click to collapse
Strange. As far as I understand it, RSDlite just automates fastboot, so even if you're using RSDlite, you're actually using fastboot. Whatever works though.
As for the unlocked bootloader message, see my response to that post you made.
MOTO All-In-one Tool
https://forum.xda-developers.com/moto-g-2014/general/motorola-moto-one-tool-v1-0-t3397159
Try the steps listed here: https://www.theandroidsoul.com/relock-bootloader-fastboot-android/
NOTE: You may lose all data. It also may be disabled once you have unlocked. You may not be able to get your warranty back.
Error
I have used your fastboot adb trick for relock my device but unfortunately it shows
Lock failed - Err:0x fffffffffe
Er.chetanssoni said:
I have used your fastboot adb trick for relock my device but unfortunately it shows
Lock failed - Err:0x fffffffffe
Click to expand...
Click to collapse
That is unfortunately about what I expected. When you unlock your bootloader, you void your warranty. That is why I wrote "It also may be disabled once you have unlocked. You may not be able to get your warranty back."
I'm ussing XT1771 and still can't relock the boot loader i tried a lot of things gamn xD