Sprint Note 5 playstore problem - Galaxy Note5 Q&A, Help & Troubleshooting

I just got the note 5 on sprint, and am having an issue with the play store. It won't let me download anything unless I start the download and then restart the phone. The phone will be stuck in downloading without actually downloading anything. Once I restart the phone it will actually download the app

I am on Sprint and mine works fine via WIFI or data

jfenton57 said:
I am on Sprint and mine works fine via WIFI or data
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Click to collapse
Thanks, for letting me know. I might have to take it back to them for an exchange then.
I also keep getting different error numbers 905 927 425

Just tried it again with both just to confirm....and it does work fine with either or.
Good Luck!

I googled the error codes 905 927 425, tried all the fixes they mentioned, but nada. Still can't download from the play store using my mobil data connection, have to use wifi if I want to download anything

Related

[Q] Android Market stuck on Starting Download

I have tried several different 2.2 builds on my (AT&T) HTC Pure. Most of what is supposed to work does, and it's fun to play with. However, what's really holding me back is an inability to download anything from the Android Maket. I can sign-in and browse just fine, but when I "Install" something and go to the downloads tab, all I find are apps that say "Starting Download" with a perpetually cycling progress bar. I've let it run for 15 minutes and never got anything to actually download. I do not have a data-plan, so I use wifi. I have verified that wifi works.
I have also noticed that I cannot sign into gTalk. I've seen several posts suggesting that once you sign into gTalk, that I'd be able to download apps (and vice-versa), but so far, neither of these applications/features is working for me.
The latest install I've tried is XDANDROID.2.2.AOSP.FRX01.17.09.10.UPDATE_PACKAGE.7z and it still has this problem.
Has anybody else gotten around this problem and have some advice???
I tried using my phone to create a new google account, and that worked, but I still couldn't download.
Happened to me as well. I just forgot about it, and after a while I got an alert that one of the apps is now installed (and indeed working). The other apps on the list hanged as well, and took a lot of time to start downloading.
Seems like a nasty bug to me.
it's a small comfort to know I'm not alone, but I still haven't seen anything download successfully, and as long as I can't install new apps (from the market), there's really no point in using [XD]Android.
Try settings/applications/manage applications/market 'all tab' and force stop. Clear cache. Clear data. So next time you use market it is like new and downloads and installs without hanging etc. Your downloads tab should still have a record of apps you downloaded.
Sent from my HTC Desire using XDA App
anunna said:
Try settings/applications/manage applications/market 'all tab' and force stop. Clear cache. Clear data. So next time you use market it is like new and downloads and installs without hanging etc. Your downloads tab should still have a record of apps you downloaded.
Click to expand...
Click to collapse
thanks anunna, but that didn't work. I tried downloading the apks for App Brain and the associated "Fast Web Installer" and copying to my device (storage card), but that doesn't seem to work any better. I guess those apps still depend on Android Market to download.
aarrrrrghh. so frustrating... I have now installed Rhod.2.2BLAZN.092610 with the new builds from 9/25 (hw 3d included), and still have this problem. Does anybody have any ideas?? I dont' see how this could be device-specific. ?? I've tried different gmail accounts, different builds, and different wifi networks. The only thing I haven't tried (and can't really) is accessing market over 3G. I say "can't" because I actually have a data-block on my phone to prevent unintentional use and associated charges.
Does anybody have any advice for troubleshooting ?
thanks.
BTW, this is what worries me about WP7: one source for all your apps = single point of failure.
I'll just keep updating my own thread here...
Installed the latest build from 9/28, and nothing's changed.
This time, I went straight into Google Talk and got stuck on the "signing in" screen. Eventually it came back with a message stating, "Could not connect to server. Will retry shortly." This is bogus though, since I can do nearly everything else on the internet, via my wifi connection.
I have the same problem. Android Market doesn't download any software, "Starting Download..." stage never ends...
ashway, have you tried opening Google Talk? Also, do you have a data plan on your phone (3G)?
joshcsmith13 said:
ashway, have you tried opening Google Talk? Also, do you have a data plan on your phone (3G)?
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Click to collapse
I haven't try Google Talk yet, will try later. I do have a data plan, do you mean that Market works via 3G and doesn't through WiFi?
I have a data-block on my phone (so I don't accidentally rack up per Kb charges), so I access everything via WiFi. I've seen people suggesting that toggling between wifi or cellular can get it to work, but that's not an option fo me.
joshcsmith13 said:
I have a data-block on my phone (so I don't accidentally rack up per Kb charges), so I access everything via WiFi. I've seen people suggesting that toggling between wifi or cellular can get it to work, but that's not an option fo me.
Click to expand...
Click to collapse
I have tested 3G data connection and Market works just fine, but still no success via WiFi.
ashway said:
I have tested 3G data connection and Market works just fine, but still no success via WiFi.
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Click to collapse
BOO! so, I'm out of luck??
(thanks for your update though)
Has anybody been able to download from A.M. over WiFi without ever using 3g?
It just happened to me while i'm updating a few apps. I did some research and found an article and follow that way. what you need to do is to un-install the app that you're updating. after that, forced close the Market app and clear the cache. then try again to install it from market. well, it works for me.
by the way, there's also another bug that make Market FC every time when u download an app. if it happen to you, just open Setting>Applications>Manage Application> Market and click "Uninstall Updates".
I am in Malaysia and I have this problem too. It is either "Starting Download...", "Download Unsuccessful" or "Download Paused" message.
I'd tried both 3G (3 different telcos; Vodafone while in NZ, Optus while in AU and Maxis in MY)and WiFi (different AP; at least 10). While connected, I can do everything except for download apps from Market. Also tried signing in different Gmail account.
Being desperate, I tried to install Apps via "adb install" command. Guess what, I couldn't uninstall my apps (both using "adb uninstall" and "Settings > Application > AppName > Uninstall"). It force close everytime I tried.
I got OTA updates for FRG83 twice hoping it will fix my Market problem, but it did not install because it can't. When I tried sdcard:update.zip, I got status 7 error. Some livewallpaperspicker.odex error. Tried searching for the odex but couldn't find one specifically for Nexus One.
Also tried rooting my phone and install ROM Manager. Performed a Fix Permission issue (which it claims often fix Force Close message; one friend recommended this too) and all I got is "An error occurred while attempting to run privellege...". I am sure it is rooted with Superuser Permissions showing "Allow" status. To confirm, I had Move2SD installed and able to port most apps to SD without the developer setting the option.
Just want to share this with all of you that have this problem. Is there anyone can help? The only thing that makes me keep this phone is because its a gift from my wife. Or else I would just get something else.
guys I have the same problem as you do! something I noticed though is that the phone doesnot recognise my SD card and market is downloading the apps on the card . can you pls check your sd card if they are mounted and recognized propperly!
restarting the phone and letting the card mount propperly fixed the adnroid market download freeze issue
brafun said:
restarting the phone and letting the card mount propperly fixed the adnroid market download freeze issue
Click to expand...
Click to collapse
brafun, are you using XDAndroid on a TD2/Pure? Were you experiencing problems only when using wifi? do you have a cellular data plan/connection? Does wifi download work now? I'm a bit confused, since XDAndroid is installed on my SD, I don't see how you can have Android running without recognizing it.
thanks
joshcsmith13 said:
brafun, are you using XDAndroid on a TD2/Pure?
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Click to collapse
Yes Topaz Diamond 2!
joshcsmith13 said:
Were you experiencing problems only when using wifi?
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Click to collapse
No!
joshcsmith13 said:
do you have a cellular data plan/connection?
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Click to collapse
Yes, it was the same there!
joshcsmith13 said:
Does wifi download work now?
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Click to collapse
Yes!
joshcsmith13 said:
I'm a bit confused, since XDAndroid is installed on my SD, I don't see how you can have Android running without recognizing it.
thanks
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Click to collapse
Your guess is as good as mine but the fact is that when I was trying to download an app the behaviour was exactly the same as you described it! It said Starting Download and froze at that point. Cleaning the Cache of market didnt help at all. THen I just started looking for reasons why is this happening, and in "SD card and phone storage" I saw that the SD card was marked as not mounted... check yours and see what it says

[Q] rooted droid 4 and razr

The wife and I both have received this error message that can not be gotten rid of by rebooting "facebook (build 144481) download requires network" it just will not go away. We have strong 4G LTE and WIFI signals. Not sure what it is. We rooted both phones with the tools found on this forum. Any help or direction is greatly appreciated
andyshowfan said:
The wife and I both have received this error message that can not be gotten rid of by rebooting "facebook (build 144481) download requires network" it just will not go away. We have strong 4G LTE and WIFI signals. Not sure what it is. We rooted both phones with the tools found on this forum. Any help or direction is greatly appreciated
Click to expand...
Click to collapse
I get the same message as well on my Samsung S3 not rooted...
Dennisjknight said:
I get the same message as well on my Samsung S3 not rooted...
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Click to collapse
Not sure if it has anything to do with it or not, but later in the day that my wife received her error message (yesterday) she got the JB update
I also got the Facebook (Build 14481) download popup on my Samsung Galaxy S. Uninstalling Facebook app does not help and rebooting also does nothing.
How do I get this Facebook download notification to go away and stop it from downloading?
Again not sure if it has anything to do with JB rolling out, but now my "system updates" option in "about phone" is unavailable
Facebooks latest android update is skipping Google play store. They're updating directly through Facebook. Which raises a lot of concerns. And I'm sure rooted or custom devices are conflicting with this change.
I got the same thing on my GNex. I was able to long click the download and stop it (download manager), but it started again shortly. I just cleared the cache in D/L manager, we'll see how that goes.
trdrjeff said:
I got the same thing on my GNex. I was able to long click the download and stop it (download manager), but it started again shortly. I just cleared the cache in D/L manager, we'll see how that goes.
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Click to collapse
Mine kept trying to download over and over and over...
I turned WiFi on, and it finally went away. They probably made it so it only downloads over wifi, but they probably stupidly wrote it so it polls for wifi connectivity instead of registering for a callback event. My phone was getting hot, until I got this notification to go away.
Exology said:
Facebooks latest android update is skipping Google play store. They're updating directly through Facebook. Which raises a lot of concerns. And I'm sure rooted or custom devices are conflicting with this change.
Click to expand...
Click to collapse
How do we stop it?
Having Facebook (build 144481) issue as well
VZW Galaxy Nexus Rooted, stock 4.1.1
mine won't stop....I even UNINSTALLED all facebook....and then cleared all data and cache and force stopped downloads and download manager...rebooted....
the Facebook (build 144481) download restarts again....and NEVER gets anywhere or does anything!!
WTF!!!
If you connect to WiFi and click on it, it will look like its downloading and then it will go away. DROID RAZR HD!
Update to Facebook issue
fallsgable1 said:
VZW Galaxy Nexus Rooted, stock 4.1.1
mine won't stop....I even UNINSTALLED all facebook....and then cleared all data and cache and force stopped downloads and download manager...rebooted....
the Facebook (build 144481) download restarts again....and NEVER gets anywhere or does anything!!
WTF!!!
Click to expand...
Click to collapse
UPDATE
Issue Resolves with WIFI use...whatever the Facebook (build 144481) was or is.....
This thread should probably be moved to a more general area. I'm also receiving it on a Samsung Vibrant rooted on 4.2.1.
Possible fix.
Long press on the error and then select app info, force stop. That should do it.
I got the same thing on an LG escape, and turning on WiFi doesnt help it. Nor does a reboot. Fing FB that I dont even use.
crystallball said:
Long press on the error and then select app info, force stop. That should do it.
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Click to collapse
Tried that, it just comes back like 5 minutes later. I'll have to try connecting to wifi to see if it clears. Right now it seems to go on indefinitely without showing any progress. BTW I have an HTC One X+ stock.
cyclejim said:
I got the same thing on an LG escape, and turning on WiFi doesnt help it. Nor does a reboot. Fing FB that I dont even use.
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Click to collapse
fixed or resolved the issue for me in a matter of seconds...perhaps whatever the download update is....yours is locked up...try rebooting and having wifi on, so when the download restarts it's utilizing the wifi from the start...
Mine is gone!
Mine doesn't do that anymore. I first uninstall all facebook apps including the messenger one. You might have to clean the catches too.
Sent from my SGH-T999 using xda app-developers app
I went into my download folder and found it. Checked the box and trashed it. It is gone for the moment
I got this crap too now. When I get home I'll see if the Wi-Fi helps. At least I know I'm not alone!
Sent from my SCH-I535 using Tapatalk 2

problems downloading anything from playstore

so i just updated to latest OTA, 4.3, latest radio (problem existed previously as well)
everything is stock, haven't rooted or unlocked
anytime i try to download ANYTHING from the play store, it just says "downloading" and shows the status bar, but it never moves from there, never shows status or actual downloading, ive tried it with a bunch of apps
this is driving me insane
is sprint's data coverage really this craptastic?
i can browse the itnernet well enough, but anytime i try to donwload from the play store, the "download" step just sits there doing nothing
anyone else experiencing this?
rotatorkuf said:
so i just updated to latest OTA, 4.3, latest radio (problem existed previously as well)
everything is stock, haven't rooted or unlocked
anytime i try to download ANYTHING from the play store, it just says "downloading" and shows the status bar, but it never moves from there, never shows status or actual downloading, ive tried it with a bunch of apps
this is driving me insane
is sprint's data coverage really this craptastic?
i can browse the itnernet well enough, but anytime i try to donwload from the play store, the "download" step just sits there doing nothing
anyone else experiencing this?
Click to expand...
Click to collapse
try clearing data on google play services and google framework, reboot and try again.
Aldo101t said:
try clearing data on google play services and google framework, reboot and try again.
Click to expand...
Click to collapse
nada
i think i'm just gonna return this and be done with sprint's terrible service
signal has been spotty since i've gotten it, switching 3g and 4g all the time and losing connection
thanks anyways
There is an issue on Google's end that is already being looked into and worked upon. Some people have it randomly an some dont at all. Just hang in there, all I have to do is tell the device to install the app then cancel if it doesn't start automatically and then reselect the install option.
Sent from my HTCONE using Tapatalk 4

Not able to download on data connection?

I can only download over WiFi network on data I can use web pages and apps fine but it won't download from play store at all
Try to clear data of the store
iamflamez said:
I can only download over WiFi network on data I can use web pages and apps fine but it won't download from play store at all
Click to expand...
Click to collapse
Need a little more information than what you've given, is there an error? If so then what error is it?
Make sure that Sync is switched on on the phone, nothing like email or the play store will work with sync turned off, if it was off then try again and if it works then your done, if not, read below.
Like the previous user has said, clear data and cache from play services and play store, then reboot your phone and open the play store and allow it to completely load, then attempt a download again.
Is it giving a specific error when downloading? Most errors can be fixed by removing the google account and re-adding it to the phone, reboot between removal and re-entering.
Sorry if I was not clear, I cannot download at all from anywhere on a data connection but I can over Wi-Fi. There seems to be a problem with the stock Sony down load manager, as when I use an external download manager app it works fine, but play store only uses the stock manager AFAIK
It says downloading but no data is getting sent or received
iamflamez said:
It says downloading but no data is getting sent or received
Click to expand...
Click to collapse
I've had this problem the other way around: wifi did not download for a few minutes, then it starts... For me disabling ipv6 on the router helped. So it seems that the z1 has difficulties with ipv6. Maybe your data connection is also a mixed stack!
Offtopic: I'm experiencing lots of bugs in the stock ROM. That, and the fact that the quality of the parts (i.e. screen, camera, speaker, wifi) is really bad, makes me want to throw out this phone. Never again a Sony for me!
Allright so om back. I just did a factory reset and my problems are back. Wifi hasnt been changed, so there's something else going on. Play store is extremely slow, even downloading just the pictures and downloading will only start after a minuten, bureau then it is reasonably fast... Anybody a solution?
bdacier said:
Allright so om back. I just did a factory reset and my problems are back. Wifi hasnt been changed, so there's something else going on. Play store is extremely slow, even downloading just the pictures and downloading will only start after a minuten, bureau then it is reasonably fast... Anybody a solution?
Click to expand...
Click to collapse
New network provider. Do you have similar problems browsing the web from the phone, no wifi? does the same problem exist trying to access playstore with the phone browser? If you install an app from playstore on say your computer, does the app get installed onto your device when not connected to WIFI?
There is also an option to only update when connected to WIFI, go into my apps, then settings check that as well if you want updates to appear any time.
---------- Post added at 03:41 PM ---------- Previous post was at 03:33 PM ----------
iamflamez said:
Sorry if I was not clear, I cannot download at all from anywhere on a data connection but I can over Wi-Fi. There seems to be a problem with the stock Sony down load manager, as when I use an external download manager app it works fine, but play store only uses the stock manager AFAIK
Click to expand...
Click to collapse
Which browser? It is not the download manager, because it would not work at all if that was the problem, and you have advised that it works on wifi.
Seems to me like you have restrictions by your cell provider, bad APN settings or similar. I would suggest going to your cell provider to determine what is going on.
iamflamez said:
Sorry if I was not clear, I cannot download at all from anywhere on a data connection but I can over Wi-Fi. There seems to be a problem with the stock Sony down load manager, as when I use an external download manager app it works fine, but play store only uses the stock manager AFAIK
Click to expand...
Click to collapse
Seems that if nothing works from your data connection then you seem to have isolated your problem, try your sim in another handset and see if the problem persists for clarification.
If it doesn't then explore more avenues, like double checking that everything is set up from a network level by contacting your provider.
If you're rooted then install the rom again, don't do a dirty flash, perform a full wipe.
But check the sim in another handset first and check the network too before doing that.
EDIT: Just noticed what dan wrote ditto.
---------- Post added at 08:22 AM ---------- Previous post was at 08:19 AM ----------
bdacier said:
Allright so om back. I just did a factory reset and my problems are back. Wifi hasnt been changed, so there's something else going on. Play store is extremely slow, even downloading just the pictures and downloading will only start after a minuten, bureau then it is reasonably fast... Anybody a solution?
Click to expand...
Click to collapse
Try someone elses router, chances are if data is working and your wifi isn't then it's probably isolated to the router.
Turn off 5ghz if it's on on your router and turn the channel to auto, toggle pnp and the firewall.
Ok a little update, I had tried the sim in a note 2 and all downloads worked nice and fast
The problem on my z1 was on all downloads from playstore, stock browser, chrome, XDA, anything that involved the stock download manager, but all apps, uploads, anything that doesnt need download manager, whatsapp and facebook downloads, worked fine
I'm now back in the UK and its all working fine with my UK Sim so it seems the z1 download manager does not allow roaming outside the UK.
iamflamez said:
Ok a little update, I had tried the sim in a note 2 and all downloads worked nice and fast
The problem on my z1 was on all downloads from playstore, stock browser, chrome, XDA, anything that involved the stock download manager, but all apps, uploads, anything that doesnt need download manager, whatsapp and facebook downloads, worked fine
I'm now back in the UK and its all working fine with my UK Sim so it seems the z1 download manager does not allow roaming outside the UK.
Click to expand...
Click to collapse
No it is called a setting in the phone, do not use data while roaming, if you had have been more specific you would have had your answer straight away
iamflamez said:
I'm now back in the UK and its all working fine with my UK Sim so it seems the z1 download manager does not allow roaming outside the UK.
Click to expand...
Click to collapse
danw_oz said:
No it is called a setting in the phone, do not use data while roaming, if you had have been more specific you would have had your answer straight away
Click to expand...
Click to collapse
Lol don't be silly.
gregbradley said:
Click to expand...
Click to collapse
I wasn't roaming, and the roaming setting wasn't restricted anyway. Come on if it was then obviously nothing would work duh!
iamflamez said:
Lol don't be silly.
Click to expand...
Click to collapse
ok whatever, yeah it's just your phone it's stuffed you should take it back

Issue updating to 8.1(v2.13B)

Hi just got the 7 plus.
I connected the phone using WiFi hotspot of my main phone.
When I try to update it during setup, it looks like it's going to start then it says waiting for Wi-Fi. I skipped that part then went on to set up my email using said wifi, which worked.
I then came back to update the phone and it keeps giving me the same message.
I switched the SIM card and downloaded some apps because it won't even download any app, and downloading the update won't work that way as it requires WiFi.
Browsing works though as does YouTube and the Reddit app am using while on the hotspot.
Is there anything I can do to get the update on my phone?
Phone was bought from UK though I'm in Nigeria now. Don't know if that matters.
Unchecked the metered connection on the Nokia so now it downloads apps but still not the update. Keeps giving me the same message. The model of my phone is TA-1055
Is there anyway I could get the update?
Thanks in advance.

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