Hi @ all, i've just got my brand new Verizon Note 5 a few days ago, and today i've dropped it and the AMOLED inside (not the outer Glass) has a couple of hairline cracks which caused a black screen. The blue LED on the Top is still lightning. Anyone knows where i can buy a new LCD Assembly ? ebay, etradesupply and other shops for parts dont have it (yet). Anyone knows other shops where i can buy it ? Maybe i need to wait because the phone is still too new for getting parts for it.. ?
You can most likely still sign up for insurance through your carrier, pay a deductible and get a new one overnighted.
Most carriers have a 30 day grace period to allow for insurance signups.
+1^ but may be considered insurance fraud but it really wouldnt be questioned.
Samsung will fix it pretty cheaply usually.
with Sprint, after getting a new phone, they give you some number of days for you to add insurance before it's too late, as ksantangelo23 mentioned.
(Sent from another Galaxy via Tapatalk)
Related
I (im in California, USA) recently bought an AT&T Tilt for $350 (got a great deal!) and only got a few good hours on it until dropping it (luckily i put on a protective clip on case from day one) but not lucky enough to keep my LCD from getting a nice hairline crack about a half an inch from the top toward the middle. So heres my options...
1. Replace the LCD (best i found was an lcd for about 130 including shipping from the UK)
2. Deal with the nice 0.5in x 2in area of messed up picture from the cracked LCD and use it like it is.
3. Sell it AS IS
4. Somehow convince ATT or HTC to replace it for me and little or no cost LOL
Any suggestions on this? Anyone know cheap repair services or cheap parts or need an 8925 with a broken LCD (throw me an offer ).
I'd try 3b, lol. give it a shot, you never know.
ok help me out with my statement im pretty good at working over reps, ive gotten out of 2 Cingular contracts, a SBC contract, a DishNetwork Contract...lol but getting a free repair/part i dont know about..
oh yah...3b lol sorry i changed it to 4
Re:
If you cant haggle for a repair, cnn.cn is always good for cell phone replacement parts.
Wish I had the money
to buy it from you, would like to test a rom on a spare device so I dont brick mine. flashing roms looks easy but better safe than sorry.
Still paying off mine.
throw me an offer
lol didnt see your title..sorry
Similar to you, I got my Tilt on Oct 19, and on Oct 20, I broke the screen. I searched around reading through all the threads about Tilt broken LCD in this forum, I finally find a guy named Nicholas who sold me a LCD replacement from Mainland China. Doesn't take too long I received the LCD replacement, and replaced the broken LCD by myself.
It is a little bit risky to replace the LCD by yourself if you are not technical. There are some threads you may want to read before actually replacing it. It is not very tough to replace the LCD if you knopw the tricks and right tools.
I was quoted $150 months ago for th replacement, and I am sure the price now is a lot cheaper. Please contact Nicholas if you want to get a replacement from him. I have PM you his email address. You may want to mention my ID when communicating with you.
Good Luck!
Replacement Tilt LCd
you can save some money annd get a replacement Tilt LCD screen for $30 at www.blackberry8100parts.com
they have high defintion video disassembly instructions also on there site
www.blackberry8100parts.com is now www.fonlogix.us
To start off, YES, this is a rant thread about LG and its outsourced repair center, Stellar Wireless in Fort Texas.
I dropped my phone and the glass broke. Here is my older thread: http://forum.xda-developers.com/showthread.php?t=2126134
Spoke with 10 different reps at LG USA to confirm i could send my N4 for repair to their facility. Apparently, I can, as long as I have a return address in the States. Sweet deal! Cost $153 for repairs vs. $250 from Canada supplier in Mississauga (All Tech-Neek Electronic).
So i prepare my package, pay the fee of $25 for having it shipped via UPS (bad mistake). Everything is going well, phone shipped off on February 1. It ends up reaching the facility but gets rejected! Why? because at the boarder for Canada/US customs there is a "Customs Delivery Charge" aka COD fees on any products being imported in the States. Well, i wasn't aware of this. The repair center rejects the package, I am on the phone for 2 hours that same day, being transferred to 4 departments and given 5 different numbers to call, eventually i get to the right number. Pay my COD fee of $35 off. Sweet, so now i can ship it and my headaches are over right? I wish that were true, UPS sends it off a 2nd time. It gets rejected cause there is the "COD Sticker" on the package.
Essentially, if that sticker is on the package, the repair center doesnt check to see fees have been paid. I get on the phone with UPS AGAIN, speak to 5 different departments and get them to say to the repair center that the "COD is paid." If you have followed this thread this far and are aware with UPS, I'm on my final and 3rd strike! SO needless to say, 3rd time worked and it got delivered! Yeah!:good: Butt....
So i'm sitting at home, waiting for the email/phone call to repair my phone. I receive it on Feb 19, total cost: $153. Sweet deal! Fill out the information and send it via fax to the LG wireless facility. Now according to that repair form, They have 5 business days to process the payment and get my phone fixed. BUT guess what? My phone mysteriously leaves the repair center on Feb 21, which is 2 business days after i sent the payment. Now did they receive it ? I don't know. I called that same day to ask about the fax, and no one was able to help me. So i called FEb 21, asking about my phone and they said it was repaired and sent off. Cool story right? But my visa never received a payment. Now i call today, and find out my phone was NOT repaired and it was sent out. Why? Once again, NO ONE KNOWS.
Needless to say, calling LG 10 times, UPS 15 times, and being transferred to different departments and ALMOST getting my phone fixed....in the end, im at square one again. Its en route to my friends house and I am sending it back to the states forking out the $250 and getting it repaired locally. /Rant. Frusturated beyond belief at LG Wireless, Stellar Wireless (Repair center) and UPS (not informing of COD fees, even the store i shipped it from didn't know about that).
Just needed to rant and share a terrible customer service tale about trying to get the N4 repaired. Canadians, keep your phones in Canada and pay the extra money to know it will be done correctly and properly the FIRST time in your home country. I am applaud and frustrated with this situation.
Appalled*
At that point I would of said f it and bought another one and “said such is life". sorry to hear about your ordeal.
Wow, that sucks.
I hope you have some cold beers in the 'fridge because i would be drinking a few. Hang in there buddy.
Update: thanks to those who read. Apparently the LG staff are either retarded or poorly trained. An executive supervisor just informed me that my payment was received and the phone is actually "fully repaired and visa has been charged." Now i dont know whether to believe it or not, but she sounded confident, Only time will tell, should have my phone back in 2 weeks. Will let everyone know how this repair service turned out.
Well that sucks... but doesn't LG have a repair center in Canada? I called the Play Store to get an RMA for a faulty battery and they sent me a UPS shipping label to a repair center in Fort Worth Texas so I called again and told them I was calling from Canada and the issued a new shipping label to an LG repair center in North York, Ontario.
jark99 said:
Update: thanks to those who read. Apparently the LG staff are either retarded or poorly trained. An executive supervisor just informed me that my payment was received and the phone is actually "fully repaired and visa has been charged." Now i dont know whether to believe it or not, but she sounded confident, Only time will tell, should have my phone back in 2 weeks. Will let everyone know how this repair service turned out.
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Click to collapse
Good luck.
Good Phone/Poor Glass
I bought this phone about 3 weeks ago and LOVE it! Everything about it is awesome, except one thing...the glass front and back. It says that this glass is gorilla glass. I am thinking after 3 weeks that it's the cheapest "gorilla" glass they could put on the phone. I say this because I dropped the phone from 2 feet off the ground directly on it face (with a case on it) and the front glass shattered rendering the entire phone completely useless. I've done some research online and found that several hundreds of other Nexus 4 owners have experienced the similar things. I read one review where someone was at their home computer working while their N4 was just sitting on their desk like it had many time before. The user said it say in one spot for about an hour or so and he hear glass crack. Looked all around their apartment and couldn't figure out where it came from. Then they looked at the back of their new N4 and the back had cracked in two spots. As much as I love this phone I have to say I am very, very disappointed with LG and Google for this phone. with ins thru T-Mobile USA I have to pay $130 for a replacement, once it comes in I will be selling it and buying a Samsung GS3. My wife wanted this phone also and we almost got it last Friday, but held off for whatever reason. She is now also going to buy a Samsung GS3.
tail?
tale?
That sucks, seriously.
Sent from my Nexus 4 using xda app-developers app
trav2001 said:
I bought this phone about 3 weeks ago and LOVE it! Everything about it is awesome, except one thing...the glass front and back. It says that this glass is gorilla glass. I am thinking after 3 weeks that it's the cheapest "gorilla" glass they could put on the phone. I say this because I dropped the phone from 2 feet off the ground directly on it face (with a case on it) and the front glass shattered rendering the entire phone completely useless. I've done some research online and found that several hundreds of other Nexus 4 owners have experienced the similar things. I read one review where someone was at their home computer working while their N4 was just sitting on their desk like it had many time before. The user said it say in one spot for about an hour or so and he hear glass crack. Looked all around their apartment and couldn't figure out where it came from. Then they looked at the back of their new N4 and the back had cracked in two spots. As much as I love this phone I have to say I am very, very disappointed with LG and Google for this phone. with ins thru T-Mobile USA I have to pay $130 for a replacement, once it comes in I will be selling it and buying a Samsung GS3. My wife wanted this phone also and we almost got it last Friday, but held off for whatever reason. She is now also going to buy a Samsung GS3.
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Sorry Gorilla glass is not shatter proof. Only scratch resistant. I love how you blame the phone instead of your self.
So I was just wondering what kind of experiences people have had with walmart service plan on there nexus 7's.
My son broke the screen on mine and they were real quick about getting me a shipping label and saying repairs would take no time, The day they got my tablet they said they repaired it and sent it back, But when i got it back the grey bezel piece was cracked from when they pried open the back, the screen was sticking out so far that i could pull it out with my finger nail and the touch screen did not work and to top it all off there was a piece of paper in there with some ones initials saying they had checked the functionality and made sure every thing worked LOL . so now i am waiting on another shipping label. Maybe the second time is the charm? has any one else used the warranty from walmart on their nexus 7's? if so how was your experience?
Where did they send it? sounds like some sort of dodgy 3rd party company that has botched a repair big time without even testing it or anything
I'd demand some sort of refund/compensation
Life time service center in Ontario ca, I think i complained enough that i get a refund might have to go buy 2 used ones lol
The only time i used the service plan was for water damage on a Straight Talk phone. They just sent me a store credit card though.
Mobile Phone Insurance NEXUS 6 new UK
Dear Friends,
I have just ordered 64GB Nexus 6 from carphone warehouse costing 549 quids. I would like to have an insurance for it as its really costly phone and i am really scared for accidental damage / theft.
I have been reading on net so many forums and reviews. It seems no policy is perfect. However i still need to cover this inder Insurance.
In your opinion and experience which Insurance I should be buying for this mobile phone?
Kindly advise.
Kindly reply...Awaitinf valuable feedback
plsss
https://www.gadget-cover.com/
I've just taken out this insurance. It looks okay (although one never knows till a claim)
I use Fonesafe and always have done. They will replace with new if it's within a few months and refurbished after that. I pay £8.99 a month and it's £30 for first claim and it goes up after. I've claimed twice over the years and I either got new phones or they were spot on for refurbished as I had no idea that most insurers actually replace with refurbished until recently when I had issues with CPW.
I also use Endsleigh for my gadget cover (everything else) and they charge less than £5 per month for £500 gadget cover but, I've not had to claim in the 2yrs I've been with them.
You could always self insure by putting away the total amount split by the time you intend to keep it. That way you would be able to use the cash for future devices if you can spare it but, you'd be rinsing your pot each time you do. I've tired this but, it only lasts until the next Nexus comes out so I've always kept using Fonesafe
anyone know the best place to get replacement lcd/digitizer ..
seems to be abundant of them on ebay ..but how we know which one?
What prices are you seeing? Last time I looked, they were $170 - $200 for the screen assembly.
I just shipped my phone off to an official Samsung repair center. It took about a week and cost $182 with tax for parts and labor on a new LCD/digitizer/screen for my Note 5. In addition to changing the screen, they also changed the metal side part, it's brand new with no scratches. That seems like a better deal to go that route if you have a spare phone you can use for a week. Just hop on Samsung's website to get the number to call. Don't fall for their ~$74 price quote. That's how much they charge just to diagnose your problem. I told them exactly what my problem was and what was needed, she told me $74. I nearly peed myself. After the repair center got it, they canceled that charge and told me it would be an extra $X for the parts and $74 was the diagnostic fee. Still, $182 total for parts and labor is a good deal, comparatively.
thanks for the write up!......
actually I have it dismantled already..... just wondering best place to buy replacement seems to average price at Same price you paid for fix.
I'm in dublin and note 5 wasn't sold in europe so I set about fixing it myself.
where to get original Samsung part and be sure it is Samsung part?