So a couple of days back I was updating my apps from Play Store over WiFi and after that I tried to check the Amazon Appstore app for updates. Everything went normally but after the completion of the update check process my screen started displaying artifacts, somewhat like this as it happened to a Moto X 2014 user, mine is a 2013
http://forum.xda-developers.com/showpost.php?p=59982007&postcount=12
then after a while the whole screen turned to this;
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The touchscreen was working though so I was able to turn the device off by tapping in the center of the screen at the position the 'Power off' prompt usually appears but on restart the same damn thing. This pixellated artifact display was even showing in the boot up screen and then the screen stayed on until the power button was tapped to turn it off. I even checked the power off charging screen and it was the same, so I left the device off for the night, planning to take it to a service center the next day.
The next day when I turned the device on it was the same pixellated screen so I proceeded to do a remote wipe from Android Device Manager portal since the device already had Wifi on but then suddenly the display came back, just like that. I was unable to recreate the issue by following the same steps as it happened the first time. I have only like a month remaining in my warranty period and with my luck it will surely resurface after the warranty is over.
So my question is, is there any way to find out if this is a hardware or a software issue? Someone on that other thread I linked said something about a qcom bug in the adreno drivers,
http://forum.xda-developers.com/showpost.php?p=59986742&postcount=15
so could this be a result of that bug? My Moto X (2013) is on stock 5.1 and is running quite smoothly after a couple FDRs. If this is in fact a software bug, would it persist after a shutdown/reset? A question of overheating can also be ruled out since the device was left switched off overnight and there was no change in the display after turning it on the following morning. Then how did the display restore itself after the device was left on for some time? Was it an internal process involving the graphics subsystems that somehow crashed the adreno driver and was reset after completion? I also made a post on the official Motorola forums but unfortunately nothing helpful there either. https://forums.motorola.com/posts/f371030235
This whole thing is really spooky so if anyone is able to throw any light into this, it would be greatly appreciated. Thanks in advance.
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My D4 bit the dust tonight after having it for a year and a half. I think moisture from leaving it in the bathroom during my showers killed it. The phone gets power, but when I turn it on I get white/black static. It won't even show the Motorola boot animation. I am wondering if there is a way to get my pictures off the internal memory card? When I plug my phone up to the computer I get the little sound that my phone is connected, but it doesn't show up. I have tried a reset and booting into safe mode, but the screen just shows black/white static.
sean9721 said:
My D4 bit the dust tonight after having it for a year and a half. I think moisture from leaving it in the bathroom during my showers killed it. The phone gets power, but when I turn it on I get white/black static. It won't even show the Motorola boot animation. I am wondering if there is a way to get my pictures off the internal memory card? When I plug my phone up to the computer I get the little sound that my phone is connected, but it doesn't show up. I have tried a reset and booting into safe mode, but the screen just shows black/white static.
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Hi, it sounds like you got the same problem as described in this thread: http://forum.xda-developers.com/showthread.php?t=2552978
I wonder if more people will pop up having this problem suddenly. Can you check if you can connect to your Phone through adb when on the static screen? That still seems to work here.
It might make sense to move this discussion to that other thread to have one location for the people having the same problem.
Hawkje said:
Hi, it sounds like you got the same problem as described in this thread: http://forum.xda-developers.com/showthread.php?t=2552978
I wonder if more people will pop up having this problem suddenly. Can you check if you can connect to your Phone through adb when on the static screen? That still seems to work here.
It might make sense to move this discussion to that other thread to have one location for the people having the same problem.
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That is pretty much exactly my problem. I'm surprised I missed that thread. Thank you.
does the phone shown in device manager, when connected to pc?
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Discussion continued HERE.
Thread closed.
I got this phone the other day, It's just got snow all over the screen (it's out of warranty) so I opened the cover, pulled off all connectors and re-seated them (didn't remove any boards, just what was accessible once the back covers were off.
I am new to Android but, this model I have replaced 2 Displays on (not this phone), seems I get one for cheap with a broken display, I fix it and someone offers me more than triple what I paid for, so I keep selling them :-/ (a man cant turn down a big profit). So I know how to pull this phone apart and replace parts if needed. I was looking to give Android a solid shot here (I am a Windows Phone person now)and not sell this one...
Not sure if the display is toast or this is just a Bricked or something else.
Note:
-If I connect to a PC, it connects fine
-When the phone is on, If I touch the lower of the screen, I hear clicking
-Double click on the center of the screen wakes up the display.
-Verzion software tool does not detect the phone (even though a drive is mapped for it)
Also to know, I have never rooted a Android device, so no idea on how to tell if it's rooted or not from the file system. Yea, when it comes to Android devices, I am a NooB.
Any idea ?
Thanks in advance !
Ok, Still trying to trouble shoot this, figuring it was a Brick or something with a lot of effort (The touch screen seems to work but, power off was a guessing game where to push to get it into bootloader mode).
I tried to go back to Stock with it, following these directions...
http://forum.xda-developers.com/showthread.php?t=2448960
Now during the process, every once an a while, on the top of the screen, I can see about 1/2 of the ICONs, it's static so it does not update but, it's the most I have seen off this display.
After showing Successful, it's still doing the same thing. accept a hair of it, static across the top of the screen.
So, does this lead down to a hardware based issue (if so, what part should be replaced), or is this display damaged and needs a replacement ?
Has anyone gone through this and can help ?
Edit, Picked up the one of the cables for the phone that the video, power, headphones all plug into, as all my problems are resulting in something that plugs into this cable, figured I would give it a shot, The only things that are left are the Main board, or the display itself.
Maybe this will fix it ?
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Does anyone have any input that might help me here ? Will this part fix it, or is this phone screwed completely ?
Hi! My Galaxy Note 9 has recently started having a really strange issue.
When I press the power button and unlock it using my fingerprint, I can clearly hear the phone unlocking, but my screen stays perfectly black. When I press the power button again, it makes the stock "locking" noise that it makes. The little click.
If I don't relock the phone, it still can be used! I can actually click icons, accidentally send texts, etc. but no image....
Here's where it gets weird.
If I tap the screen two to four times and THEN press the power button, my screen turns on! I'm then able to use the phone like normal. Crazy!
However, for whatever reason I cannot use this trick when I get a phone call. So I just have to call people back.
Has anyone experienced this before? Do you have any tips to fix the problem? I have already tried restarting the phone, and powering it off and turning it back on. My last resort is a factory reset.
Welcome to XDA
May be a rootkit. If your running anything lower than Android 9, a factory reset may not purge it ie X-helper. The longer you wait the more damage malware can potentially do.
Delete Google account from phone and...
Nuke it, then reset your Google account password after factory reset.
If it persists, reflash rom. If it still persists it's hardware.
Two days ago I did click a link in a spam ad. And then yesterday the problem kicked in, so your suggestion has some pretty strong credibility in my mind. I'll take the actions you recommend. Thank you!
Maybe go with Brave browser in the future and add this modification to the new load. It globally blocks ads and some of the worst sites as well.
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Hi, the screen on my Google Pixel 4XL just went bonkers with all this flickering purple lines. Sometimes, a portion of the screen would still display normally. The phone has just reached 2 years of usage and I have never dropped it before.
The touch screen is still working normally as I have tried using the phone while mirroring to my PC. The 90 Hz refresh rate has also been turned off.
May I know what is causing the problem and if repairing it means the replacement of the entire LCD screen (it will cost me about 250 USD in my country)? I am trying to decide if it is worth repairing the phone or to just go for a Pixel 6 or 6a.
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Alpha314 said:
Hi, the screen on my Google Pixel 4XL just went bonkers with all this flickering purple lines. Sometimes, a portion of the screen would still display normally. The phone has just reached 2 years of usage and I have never dropped it before.
The touch screen is still working normally as I have tried using the phone while mirroring to my PC. The 90 Hz refresh rate has also been turned off.
May I know what is causing the problem and if repairing it means the replacement of the entire LCD screen (it will cost me about 250 USD in my country)? I am trying to decide if it is worth repairing the phone or to just go for a Pixel 6 or 6a.
View attachment 5651575
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Hey!
So that doesn't seem to be a software issue but you could try to factory reset the phone. If it doesn't fix try to open the phone, disconnect and reconnect the display cable. If nothing worked the screen is damaged. Here's a link to the ifixit guide. Things that cann cause screen to break are extreme temperatures(if you left the phone under sun for long periods of time or where you live snows and you left the phone outside), water damage, or even hard strokes.
On Europe you can find replacement screens for 70 euros more or less so it's up to you if you want to upgrade or not. I personally really like the P4 and I personally would fix it BUT it's your decision.
Hope this helps you!
Hey guys,
I am back to the real OG forums of Android after spending a few good years with iOS devices. Ngl, missed this place a lot!
So I have been using a Pixel 4a (5G) for 2-3 weeks now, and everything was perfect until the May security update 2 days ago. Although, previously, there were a couple of touch screen issues observed by many anyway, a friend too who uses the same phone, same variant g025-e and we used to observe extremely **** typing experience while charging our phones, until this update, literally destroyed the whole experience for me specifically, and not my friend.
This update was about 16.9 mb and on the night of 1st of May, I put my phone to update and slept, within hours it was released. The next morning my frustration begins. There is a part of my screen, specifically between the app dock and home screen separator that doesn't work anymore. There is absolutely no damage to the phone, neither have I dropped it or anything. The whole "asd" row on my qwerty keyboard barely works. Tapping the letters on that row a million times might register a touch magically, but you get my point, its just extremely frustrating.
Furious, I immediately took it to Pixel Community (Pixel Community Post here) and I haven't received a reply there yet. I took it to Reddit (Reddit post here), and there isn't any help either.
I have run a couple of tests on my phone testing my screen, and to my surprise multi-touch isn't working either (I can't zoom into photos, can't use maps or anything for that matter) and my phone only detects one finger. Attaching screenshots below where you can see touch break (there is no point of posting multi-touch test here, it can only show its detecting 1 finger, and that also breaks in the area shown below):
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As last resort, I have also tried removing my screen protector, playing with the screen-protector mode in the display settings but in vain.
Now I am thinking something definitely went wrong while my phone installed the update, and thinking of a full fresh flash of the Software after unlocking the bootloader. Please suggest what to do. Hoping for positive replies. I am not doubting the hardware because my phone just stopped working right after the update, even though the new update suited my friend's phone just fine.
Hello ,
I have same problème as your but in worst, I have to use USB louse to use my phone....
vince 038 said:
Hello ,
I have same problème as your but in worst, I have to use USB louse to use my phone....
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Oh damn I'm sorry its that much for you mate. Did it happen after the update or just randomly?
the day I updated the phone, the touch screen started to not answer again on the top and then the problem is repeated gradually on the rest of the screen. I just made a factory rest, the touch screen no longer works, I will change the screen .
Vincent