Audio chirping over headphones. - Galaxy Note5 Q&A, Help & Troubleshooting

I have the Verizon 64GB Note 5 and have a strange issue when listening to music over wired headphones. When listening to a streamed song all things are fine, but upon re-listening (and playing off the cache) I get intermittent chirps in the playback. This happens with Google Play Music and DSub. I have all audio enhancements turned off and it happens with multiple headphones.
I do not know if it's a file corruption issue or a playback issue. I have looked up this problem and the only thing I saw out there were people with S3s and had to do a factory reset which I'd like to avoid.
Any advice ?

I have the same thing happening with two Verizon 32gb variants I just tested. Only seems to be audio playback issue as it doesn't happen with movies.

I did more research and here is a link to reddit where people are having the same issue with VBR music. One solution is to use a preset other than V0 or playback with PowerAmp. I am going to try both and report back.
https://www.reddit.com/r/galaxynote5/comments/3ilgoc/weird_poppingglitchcrackle_sounds_when_playing/

far_star said:
I did more research and here is a link to reddit where people are having the same issue with VBR music. One solution is to use a preset other than V0 or playback with PowerAmp. I am going to try both and report back.
https://www.reddit.com/r/galaxynote5/comments/3ilgoc/weird_poppingglitchcrackle_sounds_when_playing/
Click to expand...
Click to collapse
That could be it. The track I'm trying on all three is variable bitrate. The inbuilt, google music, and es file explorer music players all have the chirping.
---------- Post added at 08:05 PM ---------- Previous post was at 08:00 PM ----------
Seems to be all players cannot play variable bitrate mp3 without this chirp. Both fixed bitrate mp3 and flac play fine.

I think we might be on to it. I tried my mp3 with poweramp and it played flawlessly. I played it Google Play Music and it was chirping like mad. So I guess until the patch is released we either use alternate players or re-encode our music at a different setting (not V0).
At least I don't have to do a factory reset tonight.

Just an excuse for me to hunt down higher quality versions.

This phone doesn't really have the space for a bunch of lossless files (thanks Samsung). For lossy I think that V0 is the best quality/file-size comprimise. What would you use as an alternative format/bitrate/player ?

Confirming chirps/clicks/pops/cracks audio issues during VBR files playback using either the pre-supplied Google Music or Google Player download - BlackPlayer on Samsung Galaxy Note5 SM-N920C.
Build version: LMY47X.N920CXXI1AOH6
Kernel version:
3.10.61-5412468
[email protected]08 #1
Thu Aug 20 21:37:09 KST 2015​
Also confirming no issues using Poweramp (Trial) v2.0.10-build-581-play.

Holly crap, I wish I'd looked here earlier. I've never come across this issue with any of my older phones. I was thinking that something was getting corrupted in some of my files when I copied them over to my phone from my server. I wasted a few hours trying different ways of copying (server to phone over wifi, server to pc to phone with hardline, etc...) but of course that didn't fix the problem. Download PowerAmp in about 5 seconds and now my problems are gone! Thanks guys. I guess I need to work on my failure analysis methods.

RktScientist said:
Holly crap... I've never come across this issue with any of my older phones.
Download PowerAmp in about 5 seconds and now my problems are gone! Thanks guys.
Click to expand...
Click to collapse
What's worse is that when I approached my local Samsung technical support via a Ticket System, I've received a canned response that they were unable to reproduce what's been described in this thread (I've linked this thread and this one as well) even though I've attached an MP3 file that clearly exhibits said issues.
At least I got something great out of it - Poweramp. Just bought the full version yesterday.

Related

video playback on PC-No sound?

I use vlc media player to playback recorded videos on my pc, and all the videos of my son have no sound. This happened on the kaizer too and it was due to a copyright issue w/ the codecs htc use.
Has anyone found a work around for this?
Anyone?
Googling on the web reveals nothing? Surely others must be annoyed by this too?
GSpot says Audio codec: 'samr: AMR Narrowband' - could not find anything suitable for PC though and just ran out of time...
This is truly terrible
Would you have a phone with photos that can only be viewed on that phone on and not shared?
Why would these idiots use codec that makes it impossible to share videos with sound with any PCs?
How incredibly stupid of HTC?
I think it's a licencing issue with VLC itself - it can't play the SAMR AMR audio codec. I discovered this accidentally after emailing a vid to the missus who discovered she couldn't play it on her Macbook (using VLC). One of the threads I read about it is here.
I use mediaplayer classic and the K-Lite codec pack from free-codecs.com on my (windows-based) laptop and have no issues at all.
so you must have some codec able to play this... have you tried opening Diamond-Vids with other applications like vlc or maybe a conversion tool (like if one would like to convert to an flv for upping to web).
Also in your K-Lite there is a GSpot could you check what it shows in 'Audio' (check screenie)
THX
ive been trying ot find a codec to get videos to work too.... well, video works but theres no sound on video files recorded with the diamond... ill give the klite pack a try i guess
if you manage to get sound - it would be great if you could check which codec is used ... thx!
same problem here
I have tried out every player under the sun (yes vlc too), updated several different codec packs, and still have the same problem.
I know that there is sound encoded in the files, because when I play them on the phone there is sound.
I have a friend with the same phone, and he also has the same problem.
I have recorded several lectures, and it would be fantastic is someone can find a fix for this.. my intention was never to watch the videos on the phone.. otherwise i'll just end up cross-eyed.
Any help much appreciated.
Mike
SOLUTION - GOM Media player
Plays them all fine
Good luck
http://media-convert.com/convert/index.php
go there and convert the file to a .mov or what ever format u want, and sound will work

[Q] How to play .mp4 audio files (iTunes)

I have converted from an iPhone to the HTC Fuze. I still have some audio files that are .mp4. I am interesting in playing audio more than video. Can I get the stock player to play these?
If not, what is the best player to download (for free) for playing audio .mp4 files?
Thanks
If they are DRMed, you'll have to search on how to un-DRM them (I wouldn't ask about that here though). If they are not DRMed, you can play them in Windows Media Player.
I know about the DRM thing, but last time I checked, Windows Media does not play mp4. Am I wrong?
With regard to audio files from iTunes (m4a/AAC/mp4 or whatever you want to call them), they will play just fine via the music player interface in Touch Flo 3d. The only problem I've encountered is that for some reason the audio manager will not sort songs in track order. As yet I have not found a fix for this (and no one else seems to be asking about it either). Still, at least I didn't have to convert my iTunes library into MP3 files ; )
Purchased tracks will not play (in fact they will not even be visible).
Digital Rights Management (DRM) is a coding/decoding algorithm mainly used by iTunes to protect the artist and to ensure that the artist gets money for his work since you as a consumer ay have purchased a song or album online. All your own CD's which you may have read-in (ripped) through iTunes will play without any problems.
DRM files, though they appear as MP4 files, cannot be played without the appropriate decoder (iTunes for example).
Ways and methods HOW to bypass this mechanism MUST NOT be discussed here in the forum, do a google research if you interested in.
BTW same issues may happen if you go from iPhone to iPhone or transfer files from PC to PC even if you backed up your iTunes license.
You may bear an Apple store a visit or call Apples cust. support they can provide you with a special key that you do not have to purchase all your songs again.
Ouzo said:
The only problem I've encountered is that for some reason the audio manager will not sort songs in track order.
Click to expand...
Click to collapse
Track sorting seems to be a general problem of the TF3D player. If you for example have an album which contains two CDs the TF3D player is not able to sort it correctly. It's stupidly sorting:
Track 1 CD1
Track 1 CD2
Track 2 CD1
Track 2 CD2
[...]
Therefore I'm using Pocket Player instead.
DeepThought said:
Track sorting seems to be a general problem of the TF3D player. If you for example have an album which contains two CDs the TF3D player is not able to sort it correctly. It's stupidly sorting:
Track 1 CD1
Track 1 CD2
Track 2 CD1
Track 2 CD2
[...]
Therefore I'm using Pocket Player instead.
Click to expand...
Click to collapse
Is there a way to launch Pocket Player from TF3D in place of the in-unit player?? I have been searching for an answer for a week here and found not a clue. Any help with this would be appreciated, otherwise I will just launch from programs as I am now doing, but it seems a waste to have a nice tab wasted!
rac
rac said:
Is there a way to launch Pocket Player from TF3D in place of the in-unit player?? I have been searching for an answer for a week here and found not a clue. Any help with this would be appreciated, otherwise I will just launch from programs as I am now doing, but it seems a waste to have a nice tab wasted!
Click to expand...
Click to collapse
No, I don't think so. Unfortunately the only think you can do is completely disabling the TF3D player by removing it with AdvancedConfig.
I wonder if it's possible to at least get the Audio Manager to play tracks according to file name. At least that way if tracks were numbered 01, 02 etc that would get around the problem of it not seeing the track number in the tag.
Trouble is I can't work out how to do this.... I've been rumaging in the registry under HKLM\software\HTC\AudioManager_Eng but there doesn't seem anything obvious to me. Maybe a key could be added? Anyone got any ideas?
How about mp4 video?
It took 20 minutes to load a video mp4 file onto my microsd card, but it's there. Windows Media Player won't recognize it. The video player app portion of the camera will actually play the file, but it takes several seconds to launch and is generally choppy after that. It's a shame, too, because the video quality is great ... it's just very choppy.
Is there Windows Mobile player out there somewhere that plays these mp4 files SMOOTHLY? I knew the Tilt had issues with the driver not playing video smoothly, but I didn't think it was a problem with the Fuze. Sure would like to watch some quality video in mp4 mode on my Fuze rather than my video ipod.
I love this forum, alot of smart people here (usually).
To talk of disabling software or this drm would be wrong. But Itunes itself posesses a way for you to back up your music. Its totally legit, and a common problem out there. (itunes not playing on winmo or other devices).
So if its a totally legit way of using the itunes program itself, to simply create a backup of your songs... why is it so horrible to discuss?
No one is suggesting hacking or disabling the drm, simply getting the music they paid for to work.

BSPlayer - A good video player, but with a quirk.

BACKGROUND STORY NO ONE ASKED FOR FIRST:
I was using MX Video Player for awhile, but was kind of annoyed at how it would drop a frame every now and then with some of my video files (even using the Motorola sanctioned x264 encoding options of no CABAC, no B-Frames, no weighted-P or 8x8 DCT) and wanted to look for a new video player.
I was turned onto both Dice Player and BS Player. Both of these players seemed to play back video much better than MX Video Player, with no stutter or frame drop in my 720p files, so I was mostly happy. However, both of them had an issue I didn't like. Dice Player's software was only available in Trial form since their checkout account was suspended. BS Player wouldn't seek in some of my MKV files.
I scrapped Dice Player as there was no workaround for the BIG ASS CLICK HERE TO BUY BANNER AT THE TOP OF THE SCREEN at the moment, but I started to investigate why BS Player wouldn't seek in some of my movies yet seek in others. (Dice Player seeked no problem, same for MX Video Player.)
My investigation concluded with BS Player having some sort of seeking problem with any movie file that was over 2GB. (That's 2,147,483,648 or 2,048MB.)
Other than that and what some say an interface that needs to be worked on, I think it's a great program. Just wanted to give a heads up to anyone who uses this player or is looking for a good movie player the quirk I found with it...
Most of my encodes with the proper baseline profile at CQ 22/AAC 160 are usually under 2GB, but I s'pose for the 3 movies I have that have issues, I'll try for CQ 23/AAC 128 and see if it is under 2GB and acceptable quality.
Hope this helps someone!!
Yea man - I agree. I was having issues w/ my MKV files - found Dice player and it worked fine - went to buy it but nogo. Found BS Player - works great as well.
Interface is a bit clunky - but I can live w/ that!
+1
Hi,
How you installed the bsplayer on xoom, since market says it's incompatible?
using tiamat rom. Any help?
mateoosh said:
Hi,
How you installed the bsplayer on xoom, since market says it's incompatible?
using tiamat rom. Any help?
Click to expand...
Click to collapse
I'm stock.
New version of this app in the Market today. Fixes my quirk plus adds ICS support. What what!
I must issue a warning... don't download the latest update to this software. Although it fixes seeking in files over 2GB, it breaks hardware acceleration so videos now play back in slow motions.
Very disappointed.
EDIT: Attached the old version as well as the old plugin for those who upgraded and didn't have a backup of it!! Old version works nicely minus the >2GB seek bug.
Will give it a try thanks.
Luckily I bought the Dice player before the market went down. One thing that is not mentioned a lot about it though.
I work in Africa every other month, no wi-fi. So after two weeks Dice player stops working as it cannot call home. This annoys me.

Video recorded with Smooth Motion playback is distorted.

Hey everyone.
I have the Bell (Canadian) note 3 and I just tried the smooth motion video recording. Very neat, but the playback is very garbled and distorted. When I play it on my PC it's fine.. Could this be a flaw in the phone that could cause issues?
Anyone else have or hear about this?
Iz3man said:
Hey everyone.
I have the Bell (Canadian) note 3 and I just tried the smooth motion video recording. Very neat, but the playback is very garbled and distorted. When I play it on my PC it's fine.. Could this be a flaw in the phone that could cause issues?
Anyone else have or hear about this?
Click to expand...
Click to collapse
try doing a factory reset or flashing to stock via odin. if it doesnt work, just exchange your phone
BeastSpencer said:
try doing a factory reset or flashing to stock via odin. if it doesnt work, just exchange your phone
Click to expand...
Click to collapse
I resolved it. Turns out another video playback app was set as default and it cannot handle the video. Only stock samsung app is able.
Works great now.
Video playback on android is where video playback on PC was a decade and change ago: A maze of incompatible codecs and video playback tools, and nowhere is there any decent explanation of how the whole mess is supposed to work together or why it sucks so much.
It was just as bad on PCs before. I remember having to have like half a dozen different video players, because each one could handle some - but not all - video formats. And you couldn't rely on file associations either (as is the case on android today), because all the video formats that we talk about are just "containers", which can contain video data encoded with any of a number of different codecs. So you can't say "Play the .mp4's with this player, the .wmv's with the other player" - but that's the level that file associations work on.
Suffice to say, my experience with making my existing video library play on android has been very frustrating, and there are still numerous videos that play fine on windows which I haven't been able to play on android. Naturally, just like on windows in the dark ages, none of the players provide useful feedback on what went wrong - a failure results in black screens, or no sound, or a force close, or occasionally a useless error. God forbid they say something like "the required codec ______ is not available", so I'd know what I needed to look for. Is there a reason for this? Who knows?!
It probably doesn't help that google has a financial interest in it being difficult to play video from sources other than their Google Play Movies store and Youtube.

[Q] Samsung Video player vs MX player Pro

I guess most of us know MX player is consider to be 1 of the best video player out there. S,o I just wondering how it fare against Samsung player that came with the phone? Let's just assume we are only watching video.
ps I've read certain users say its 'video quality is a little sharper vs MX player.
I have several issues with soubd codec with mx.... never had one on samsung built in.... but i use only vlc player. Much lighter and yet i have to find a file that it doesnt play...mx is too heavy for my liking
Hunteres said:
I have several issues with soubd codec with mx.... never had one on samsung built in.... but i use only vlc player. Much lighter and yet i have to find a file that it doesnt play...mx is too heavy for my liking
Click to expand...
Click to collapse
Sound issues, how in a way? Well, I don't wanna install additional app when the Samsung built-in player functions are enough for me like sliding up/down/left/right for brightness/volume/backwards/forward, etc. Just perhaps the quality i was asking in my thread.
MX player is the best 4 me, at least on all other phones before Note8... great functions like playing in the background and when screen is off....
Well, i did make a thread and asked on two different one, but, cuz this thread is about MX Player, ill ask here too, and if it isnt appropriate, just tell me or move it...
Mine quote:
After update to latest firmware on N950F ds, Android Security Patch 1 November 2017 music stopped in the background randomly on MX Player. Checked all solutions i can remember-deleted third party players, turned off sync, gestures, etc, even tried MX Player 3 different versions including two Pro and 3 Free ones, same things happens(thought that it is up to MX, but it is not, on S7 that is not problem)... Sometimes music paused by it self for about 15 mins of playing, sometimes on 35.26... but it is paused and when i get back in Player it continue to play like nothing happens... Anyone else with that kind of challenge or with solution to this?? Here is on attachment system - software info:

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