new update - play services crashing - X 2014 Q&A, Help & Troubleshooting

I received an update for my 2014 Moto X on Verizon this morning. After the update google play services continually crashes. I tried uninstalling the updates to play services, but the box is greyed out. When I try to disable and renable it, android says play services is a device administrator and needs to be disabled. When I disable all the device administrators they just turn grey and the box stays checked.
Does somebody have a previous version of play services that I can install, or know the three digit version number so I can download previous versions? Is it possible to roll back or will I have to factory reset my device again?

KRU$H said:
I received an update for my 2014 Moto X on Verizon this morning. After the update google play services continually crashes. I tried uninstalling the updates to play services, but the box is greyed out. When I try to disable and renable it, android says play services is a device administrator and needs to be disabled. When I disable all the device administrators they just turn grey and the box stays checked.
Does somebody have a previous version of play services that I can install, or know the three digit version number so I can download previous versions? Is it possible to roll back or will I have to factory reset my device again?
Click to expand...
Click to collapse
I believe you cant install a previous version without uninstalling updates.
But you can try installing latest Play Services Update from apkmirror and try installing it

Related

Le Max2 - stock rom 5.9.028s got serious bug

Hey guys,
i installed the new stock rom 5.9.028s. i got it automatically by my phone.
after it installed and the os came up Google play services started to crash.
no matter what i did, it crashed.
i even reinstalled it, no use.
now i can't use some of my apps.
i sent an email to leeco support.
someone else got the same problem??
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
meangreenie said:
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
Click to expand...
Click to collapse
Already tried and didn't work. I've uninstalled also Play Store but no success. When I try to clear Google Play Services All Data, it crashes. Also, I deleted my main Google account and I can't add it anymore!... When it starts to add, hangs on "Checking info" and reports Google Play Services crash. Already tried to change language and location too... Help?
the soluce i found reset & clear all data ...
next problem to "gapps" is not include so you must install all Google "gapps"
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
pinpin68 said:
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
Click to expand...
Click to collapse
Is there a step by step tutuorial to reinstall 5.9.023s? Maybe for Le pro3?
I do not like 5.9.028s, because of the problems with Google Play Services.
After installing version 5.9.028s, google play does not work. I was somehow able to upload the app to the phone, but it's not open to me. Also, I do not have a Google account in my personal settings to register an account. I ask for help, what should I do? Also, version 5.9.023s did not work. Only on the original version 5.8.
Not even mobile data is working, everything is regulated via a wireless connection.

Problem in update nokia 8 system

Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I got the same problem here
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
simon-sf said:
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
Click to expand...
Click to collapse
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
blife said:
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
Click to expand...
Click to collapse
Sorry for my bad English guys?
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
mourad1987 said:
Sorry for my bad English guys
First if all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
The problem is solved
Thanks for your complete instruction, I really appreciate it.
blife said:
The problem is solved
Thanks for your complete instruction, I really appreciate it.
Click to expand...
Click to collapse
Your welcome???
I'm also very happy to find a way to solve this problem finally...
Have fun.
mourad1987 said:
Sorry for my bad English guys
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
mt5502 said:
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
Click to expand...
Click to collapse
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
mourad1987 said:
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
Click to expand...
Click to collapse
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I have the same problem.
And one more. ....the microphone doesn't work randomly
jerome59279 said:
I have the same problem.
And one more. ....the microphone doesn't work randomly
Click to expand...
Click to collapse
For your first problem, I explain it completely in previous posts.
And for your second problem, I dont face this problem personally but a soft reset or hard reset (if needed) should be work.
i have the same problem
did you found a fix for it
mourad1987 said:
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
Click to expand...
Click to collapse
It seems this don't work on 8.1 anymore , since I updated to 8.1 it's not working and can't download updates!
Nokia 8 not updating to Android 8.1.0
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Boog_J said:
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Click to expand...
Click to collapse
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Click to expand...
Click to collapse
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Boog_J said:
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Click to expand...
Click to collapse
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Click to expand...
Click to collapse
Many thanks for your help, I downloaded file June08_NB1_v4.88B.zip and it installed without incident.
I now have a TA-1012 with Android 8.1.0 installed and the Android security patch level is 1 May 2018.
The build number is shown as 00WW_4_88B.
Dumb question, but will the phone now do automatic OTA updates or are updates to be downloaded and applied manually from here on?
I can only guess at what prevented the phone from doing OTA updates previously, just wondering as to whether if is now fixed.

Chinese ROM after System update

Hello,
I've purchased a Global ROM LLD-AL10 version of Honor 9 Lite. Initially i I had a trouble with syncing contacts only from my Google account (all other google services worked fine for me) so I decided to try and install the system update. The update was to version LLD-AL10 8.0.0.143(C00). After the update all Google services stopped working for me and I couldn't login to my Google account in the system settings. I tried to do a reset to factory defaults, but that didn't helped with anything. It seems that I've installed a Chinese ROM - many apps have Chinese name and Google services are blocked. Any idea how can I get the previous version? Or any version whatsoever that is working with Google services?
SftgqTGn said:
Hello,
I've purchased a Global ROM LLD-AL10 version of Honor 9 Lite. Initially i I had a trouble with syncing contacts only from my Google account (all other google services worked fine for me) so I decided to try and install the system update. The update was to version LLD-AL10 8.0.0.143(C00). After the update all Google services stopped working for me and I couldn't login to my Google account in the system settings. I tried to do a reset to factory defaults, but that didn't helped with anything. It seems that I've installed a Chinese ROM - many apps have Chinese name and Google services are blocked. Any idea how can I get the previous version? Or any version whatsoever that is working with Google services?
Click to expand...
Click to collapse
i have the same problem i cant open my google account but i have the last update 8.0.0.183(c00patch01)

Google Play Services not working

Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
I am also the Chinese version of Nokia 7plus, also found this problem, the message can not be pushed!
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Sowa96 said:
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Click to expand...
Click to collapse
Thanks for replying - I'm new to all this and would like to learn more -
1. What does it mean to have "recovery installed"? I'm able to enter the recovery console on boot via the power button+up volume key trick (that's how I sideloaded the 8.1 version), I'm guessing that's not it?
2. What does it mean to unlock the bootloader? how do you know if your bootloader is locked or not?
3. and probably most important - how do you flash gapps?? That's something that I'd like to try, maybe my phone is already unlocked by some sheer luck (doubt it since it came in a sealed box)
bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
Hello, i have this 1062 chineses with global ROM too, this code to Google services log work to me but the problem im facing now its only"device uncertified" and NFC dont work, also OTA dont work, OTA Gave me updates until May, after this i did updates until Aug by SD

Google play services

Hi to all please don't be cross with me as there is no forum for the Samsung A9 2018 model so i tried here my Samsung gave me a error saying i don't have Google play services installed so some apps will not run the way it should so i got a link on the net to install it but right after I installed it it kept saying play services has stopped so i went to the play store activated the beta program as there was no update on the play store for the one i installed so that after beta sign up i got a update and the error was gone but i don't know if that was a good thing to install it and i can't remove it don't have root and i don't want to root yet any help please
Running beta is fine but if it bothers you leave the beta and see if it continues to work

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