Database Develop

new update - play services crashing

I received an update for my 2014 Moto X on Verizon this morning. After the update google play services continually crashes. I tried uninstalling the updates to play services, but the box is greyed out. When I try to disable and renable it, android says play services is a device administrator and needs to be disabled. When I disable all the device administrators they just turn grey and the box stays checked.
Does somebody have a previous version of play services that I can install, or know the three digit version number so I can download previous versions? Is it possible to roll back or will I have to factory reset my device again?

KRU$H said:
I received an update for my 2014 Moto X on Verizon this morning. After the update google play services continually crashes. I tried uninstalling the updates to play services, but the box is greyed out. When I try to disable and renable it, android says play services is a device administrator and needs to be disabled. When I disable all the device administrators they just turn grey and the box stays checked.
Does somebody have a previous version of play services that I can install, or know the three digit version number so I can download previous versions? Is it possible to roll back or will I have to factory reset my device again?
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Click to collapse
I believe you cant install a previous version without uninstalling updates.
But you can try installing latest Play Services Update from apkmirror and try installing it

Automatic download of updates

Please I need help.. my infinix hot 2 automatically starts downloading huge updates in the background without me even knowing. It doesn't give any notification and even downloads on mobile network. can't find anywhere to disable that thing. Is there to stop the updates from downloading automatically? Please help...
And am not really sure if this the right place to post this but if anyone can help, will appreciate it... My Gmail push notification doesn't work since 5.1.1 and even with the update to 6.0, nothing has changed. I even did I factory reset after updating to 6.0 but it hasn't solved the problem. Can someone please help?

If the background downloads you are talking about ate those of google playstore then you can disable it in the playstore setting but if it is the system update you can't disable, as far as notifications are concerned even mine doesn't work and my calendar doesn't notify me so you know that this Android version is a raw one different from other android versions so be patient they will update everything soon.

U can stop d automatic download of D any update on hot 2....
To do so, your phone must be rooted... Download disable service app... Install and located Google play service... Click on it and untick system update... After untickn, D system update text color will change to red.... That it....
No update will pop up and and no background AUTOMATIC download of OTA UPDATE WILL OCCUR ON YOUR PHONE....
IT CAN BE REVERSE AS WELL...to get OTA UPDATE @ anytime u will just av 2 tick D system update back... Goodluck...

It is not wise or advisable to root your hot 2 as your phone will be receiving updates from now and then from google you will be missing on almost everything.

Google Play Services not working

Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?

bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
I am also the Chinese version of Nokia 7plus, also found this problem, the message can not be pushed!

flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed

Sowa96 said:
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Click to expand...
Click to collapse
Thanks for replying - I'm new to all this and would like to learn more -
1. What does it mean to have "recovery installed"? I'm able to enter the recovery console on boot via the power button+up volume key trick (that's how I sideloaded the 8.1 version), I'm guessing that's not it?
2. What does it mean to unlock the bootloader? how do you know if your bootloader is locked or not?
3. and probably most important - how do you flash gapps?? That's something that I'd like to try, maybe my phone is already unlocked by some sheer luck (doubt it since it came in a sealed box)

bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
Hello, i have this 1062 chineses with global ROM too, this code to Google services log work to me but the problem im facing now its only"device uncertified" and NFC dont work, also OTA dont work, OTA Gave me updates until May, after this i did updates until Aug by SD

p20 pro stuck on firmware (Cant update)

My P20 pro CLT-L29 432 is stuck on 9.0.0.47 and has been for months USB, Hi Suite methods do not work neither has OTG so far bootloader is locked and FRP is locked even after removing google account and resetting the phone
Any Ideas?

I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.

same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Grazeholder said:
I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.
Click to expand...
Click to collapse

no info
patch no information provided

From my observations, if phone is updated through a method other than OTA(Hisuite PC included), there will be no info about update in phone updater. Also, OTA might not work (my phone was stuck on 191 when I bought it second hand, no OTA, but imediately updated to 286 when connected to Hisuite PC. Didn't have update info with 191 and still no info with 286. Never received an OTA this whole time)
Didn't receive OTA for 9.1 and force updated using Firmware finder and modded Hisuite(to 311). Still no info after that.

Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.

dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
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Click to collapse
Let us know if that will work so i can try do the same and contact them

any luck?

How did you contact Huawei? I used the website a few weeks ago but never got a reply.

Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
fatgit said:
How did you contact Huawei? I used the website a few weeks ago but never got a reply.
Click to expand...
Click to collapse

dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
Click to expand...
Click to collapse
dejandoggy1 said:
same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Click to expand...
Click to collapse
dejandoggy1 said:
Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
Click to expand...
Click to collapse
did they push a update?

Tonight received by regular OTA in Austria

I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.

sPEADy said:
I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.
Click to expand...
Click to collapse
How did u do the hisuite method

TheDevGuy9497 said:
How did u do the hisuite method
Click to expand...
Click to collapse
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.

sPEADy said:
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.
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Click to collapse
i just get "failed to update"

I'm stuck on 311. Asks me to update everyday also at the end it says patched 01. I'm on 9.1 now but I've not noticed any changes from emui 8. Nothing sticks out, nothing has improved. I'm thinking it's not installed the firmware which was around 400mb because it takes less than 1 minute to download then less than a minute to install. Once it's installed, it asks to download and install again, every day for 2 months. I don't have access to a pc anyone help with this? Or how can I install beta 10 emui in the UK

Question Hotspot problem, internet not available on Android 13

Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.

LineOFire said:
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
Click to expand...
Click to collapse
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.

tbessie said:
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
Click to expand...
Click to collapse
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.

LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.

LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Oh, and also it's now taking about 7 minutes to register on the at&t network (as opposed to instantly in Android 12). How could they possibly have let this release into the wild?

tbessie said:
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
Click to expand...
Click to collapse
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.

LineOFire said:
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
Click to expand...
Click to collapse
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.

tbessie said:
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
Click to expand...
Click to collapse
Zenfone 8｜Phones｜ASUS Global
A new compact powerful choice: Flagship 5G processor · 120Hz AMOLED display · 4000mAh battery · Pro-grade dual rear and front camera · IP68 water resistant
www.asus.com

I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.

b.a.w said:
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
Click to expand...
Click to collapse
I didn't see the Andorid 13 update even before the downgrade, I searched for it and installed it if I wanted it.

Adding to my posts above from February 18:
I was able to remain on Android 12, retaining the Wi-Fi hotspot functionality, until this morning. I awoke to find a software update notification message, giving two options: update or later. The message also stated that if I pressed later, it would continue with the update in 30 minutes. I rebooted the phone, and the update notification returned, however, lacking the 30 minute warning. A short while later, the phone began to automatically download the update, despite the option in settings disallowing auto-updates being ticked. I force-stopped the system update app, and it stopped downloading the new update. After a short while, it completed the android 13 system update download anyway. I decided to give the 13 update a try again, seeing that there was a smaller update added to the Asus Bios and Firmware download page on March 16th. I proactively backed up my data, knowing that I would likely need to downgrade to 12 again shortly to regain hotspot functionality. I rebooted to apply the base 13 update; no hotspot functionality, as expected. I then downloaded and applied the March 16th (WW-33.0210.0210.269) update OTA; still no hotspot functionality. I plan to downgrade again to Android 12, but I question how long I will be able to use it before another automatic update to 13 is forced upon me by Asus. Does anyone have any advice as to how to activate the hotspot on 13 or a way to guarantee that 12 will not be auto-updated to 13?
Edit: For anyone who might be having the same issue, here is what I have tried and so far, seems to be working. After downgrading to 12, I did not connect to internet during the initial phone setup process. When I did, the phone would already start automatically downloading the 13 update even before the setup process was finished. After setup, I immediately disabled automatic updates both in the regular system settings and in developer options (after enabling these, of course). I find it interesting that before, even with these two settings to disallow automatic updates in use, the automatic update would begin. The only other step I took this time was to disable my system app for system updates per the following method. https://www.xda-developers.com/disable-system-app-bloatware-android/
I understand that this method is likely used more for added bloatware than for system apps, and I questioned at first if it would even work for a system app. Still, after disabling the system update app, it shows "disabled" under its entry in the complete app list in settings, and the system update options in the settings menu are not visible anymore. The main "system" header in the settings menu does show a red dot with "1" indicating that there is something available within the submenu, but as stated there is nothing within pertaining to system updates since disabling the system update app. So far, there have been no other notifications for the 13 update as before. This system update app is easy to reenable, as shown in the link above, so if I want to download the system update later on, it is no problem. I will add to this post if this method fails, but so far, so good.