Sony media apps not responding - Xperia Z3 Compact Q&A, Help & Troubleshooting

I have a stock rooted Xperia z3 compact, and on the Sony media apps (album, music) every time I open the app, a message saying device or download music info is not responding. What's annoying is that it happens every time I open the app, and pops up 3 or 4 times in a row. I don't know how to fix it and I don't know what's causing the issue. Any help would be appreciated, thanks

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[REQ] Sony Music app

Can someone please give me the latest Sony music app apk? The one on my phone is always giving me an "Internel" error when i try to login with the creds which i have created. The app on my friend's phone works fine.
I raised a support message, and they said clear data and restart the app, you'll be asked to update, but no such thing happened.
Thanks in advance.
Someone please?
http://db.tt/9OZyHKTQ
Hi, thanks a lot for the effort you've put in, but I am not talking about the Walkman app. There's a Sony Music app on the Indian Xperia Zs which enable you to download and stream songs for free from Sony's music catalog. I wanted that. Sorry, but thanks.

[Q] Duplicate music in music app

When I download or add music through usb my music app usually shows duplicate albums. When I delete them it comes back or just deletes all the songs and I have to put them back on again why does this happen.
Thanks
Can anyone give advice atall had so many problems with this phone had it for 2weeks and battery and flex board went so HTC fixed it. Now I have duplicate albums which say unable to play so end up having to delete and try again for it to happen again and phone seems pretty laggy when I unlock phones it takes few seconds for my lockscreen music widget to show so annoying I'm I better off restoring phone

Connect to Gear triggers Samsung Music - help

I have a persistent problem that I can't figure out how to avoid ...
Problem #1
Whenever my Galaxy Note-3 makes a connection to Gear via bluetooth, it triggers Samsung "Music" to start. However, Music crashes at that instant, with an error message, "Unfortunately, Music has stopped".
Problem #2
Media Controller on Gear works on any music app other than Samsung Music. It works on Google Play Music and PowerAmp. However, that is limited to working properly on following commands: Play/Pause, Skip forward, Skip backward. But - if I attempt to control the volume up/down, then it fails. At this point, I see that Samsung Music has restarted on Note-3 with the same error message.
Note:
I have a stock Note-3. The Gear is also stock, with latest update (MK7).
I don't use Samsung Music. I notice that I can't uninstall it, nor can I disable it. Whenever I force it to stop (Applications setting), then it reactivates at the time of either above two problem events.
HELP PLEASE !
============== UPDATE
-> SOLVED: see page 2 below.
Can anyone confirm (unlike my experience):
1) Does Samsung "Music" work?
2) Does Gear's Media Control allow volume to be controlled up/down?
Honestly. My best advice is just to uninstall (or freeze in titanium) Samsung music player.
Sent from my GT-N7100 using Tapatalk
le3ky said:
Honestly. My best advice is just to uninstall (or freeze in titanium) Samsung music player.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
I wish I could but I can't.
I have a stock rom and want to continue with it. As such, native apps like Music can't be uninstalled.
The Application Manager doesn't offer "disable" for this one app.
I love stock too I couldn't find the option to stop the stock music player doing anything, so that was my only option :/
Root doesn't mean custom rom. Like I said it's pretty easy to root your phone, and stay stock (like me). Root just means you have more privalidges with the file system (essentially).
It's an option if no one else can offer anything better!
Sent from my GT-N7100 using Tapatalk
le3ky said:
I love stock too I couldn't find the option to stop the stock music player doing anything, so that was my only option :/
Root doesn't mean custom rom. Like I said it's pretty easy to root your phone, and stay stock (like me). Root just means you have more privalidges with the file system (essentially).
It's an option if no one else can offer anything better!
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
That is good news then. If I could ask you something, before I begin the root process ...
If I root my phone:
- do I have to reinstall all my apps?
- do all loose all my settings (emails accounts, etc)?
How do I root the phone?
Go to the Note 3 section on xda. They'll probably have a sticky explaining the best way
Sent from my GT-N7100 using Tapatalk
Skeleton said:
I have a persistent problem that I can't figure out how to avoid ...
Problem #1
Whenever my Galaxy Note-3 makes a connection to Gear via bluetooth, it triggers Samsung "Music" to start. However, Music crashes at that instant, with an error message, "Unfortunately, Music has stopped".
Problem #2
Media Controller on Gear works on any music app other than Samsung Music. It works on Google Play Music and PowerAmp. However, that is limited to working properly on following commands: Play/Pause, Skip forward, Skip backward. But - if I attempt to control the volume up/down, then it fails. At this point, I see that Samsung Music has restarted on Note-3 with the same error message.
Note:
I have a stock Note-3. The Gear is also stock, with latest update (MK7).
I don't use Samsung Music. I notice that I can't uninstall it, nor can I disable it. Whenever I force it to stop (Applications setting), then it reactivates at the time of either above two problem events.
.
HELP PLEASE !
Click to expand...
Click to collapse
I had a similar issue with my S4. Samsung music stayed persistant in my notifications bar running in the background. It was also on my lockscreen as a widget. I was able to go into settings/app manager and Turn Off the app. I did a reboot of the phone and all is well. I have since gone back in and turned the app back on and it does not repeat the errant behavior.
It's really weird that whenever you connect your phone to the Gear it starts the Music app, mine hasn't done that ... yet. However, as far as controlling music, mine has worked perfectly fine with Google Music (or Play Music or whatever it's called now). Also, volume up and down should work, however, the first time after you connect your Gear, if you try turning up the volume on the phone, an alert will pop up saying something like "Are you sure you want to increase volume? Loud music can be damaging" (forgive my inaccuracy), you have to press OK on the phone first, then it will work fine. It's really irritating, but better than nothing.
I hope that made sense?
Thanks to all for your comments and suggestions.
What I have deduced is:
- Samsung Music consists of two modules, but the user is aware of only one. The front end is what the user interacts with; it is essentially a file manager. The back end is the audio processor. In my case, there is a disconnect between the two. I can enter the front end and see the list of song files, but I can not play any song which is because the back end is not able to be accessed.
- There is evidence of disconnect between front end and back end. In the front end, I can enter [Settings ^ Play speed]; what I should see is a sliding scale from 0.5x to 2.0x. In my case, the labels are missing when moving the slide bar, and the slide bar does not remember my change rather it remains at 10% setting. I suspect the speed setting is stored in the back end, for which the front end (in settings) can not access the variable's parameter, nor can it later update the value.
- The back end program of Music does work for me. This is proven by selecting a song file in "My Files" explorer, then choosing "Sound player" from the context menu. For me, the song file then successfully plays. I suspect the player is the back end of Music because the icon in the context menu is the same (blue triangle with green music note).
- When Gear is making a connection with Note, it asks Note for the name of default media player. This causes Note to open momentarily the Samsung Music player in silent mode. Note then closes Music as experienced by most users, but in my case Music stays open because of a bug on my system/configuration.
Why is this happening?
- Some writers elsewhere wrote about the interconnection between many Samsung apps because of their interdependence on TouchWiz. Perhaps Music is one such program. Maybe something (other app or my configuration) has triggered Music to break for me.
- At this point I am left suspecting another user app has caused Samsung Music to break between the front and back end. Note, this problem has only arisen in the past month, but in that time I have installed a few more apps and the previous apps have auto-updated themselves. So, I am now left to uninstalling them and testing their effect.
Problem SOLVED
Alas - Problem SOLVED.
It is frequently suggested that Music Player can be repaired by flushing the cache in "Music". In my case, this never solved my problem.
However, today I discovered another cache that can also contribute to the problem, and thus offer a solution.
The following worked for me ...
Step 1
- Settings ^ Application Manager
- App = "Media Storage"
- Action = "Clear data"
Step 2
- Samsung Music
- All song files are removed.
Step 3
- Scan Media
Step 4
- Samsung Music
- All song files are relisted.
- All song files now play. YEAH

[Q] GEM Xperia Xposed + Music players

Hi guys. I'm using .205 (Dipesh Update 1) firmware and I've encountered a problem probably while using GEM Xperia Xposed: after i activate it, Walkman and Spotify stop to work properly.
Spotify mostly doesn't load up fully (see screenshot), and if, then it takes forever to load my songs.
Walkman loads, mostly after reboot works properly, but later it doesn't load the song i've chose, sometimes it does, the progress bar moves, but nothing is playing. When either of them succeeds to play something, it gets stopped.
I've checked if my SD card wasn't to blame, but it happens even with files stored on internal storage. I've tried to disable all tweaks one-by-one, as the developer recommended, but it didn't help. (It was happening even without Dipesh's update).
Has any of you encountered the same problem or do you have some fix?
Thanks in advance
Yeap, Ultimate Pure XSP has this bug too.
I can only fix it by disabling it on Xposed app.
version/xposed problem
Did you try to downgrade GEM Xperia and did you have Xposed framework up to date ?
Yes, i have the latest framework. I've downgraded GEM Xperia Xposed to 3.8 and everything seems to be still working after an hour.

[Q] Throw issue using Walkman app

I have my new Z3 compact and can use the walkman app to throw music to a DLNA device, sound comes out, all good so far, but i can stop or pause the track. only way to stop it playing is to disconnect from the DLNA device.
I have downloaded an alternative app and that works fine, pause, stop etc.
any idea's please?
Cheers PHW39
PHW39 said:
I have my new Z3 compact and can use the walkman app to throw music to a DLNA device, sound comes out, all good so far, but i can stop or pause the track. only way to stop it playing is to disconnect from the DLNA device.
I have downloaded an alternative app and that works fine, pause, stop etc.
any idea's please?
Cheers PHW39
Click to expand...
Click to collapse
Perhaps a reboot might do the trick for you.
You can also try wiping the app's data/cache(settings -> apps- > walkman -> clear data/clear cache.
Lastly, if you are rooted there might be a module/app that is causing this behavior.
Sydrox said:
Perhaps a reboot might do the trick for you.
You can also try wiping the app's data/cache(settings -> apps- > walkman -> clear data/clear cache.
Lastly, if you are rooted there might be a module/app that is causing this behavior.
Click to expand...
Click to collapse
I had tried a re-boot, no change
I have now tried clearing data/cache, also deleting updates back to factory default, still no change
i have found now that if i hit the home button and then re-enter the app i can start a different tune but i still cannot pause or stop the current song from either the app or the mini GUI from the notifications screen.
it does appear to buffer as i start the song playing.
i'm not rooted
any more help please ?
Cheers Paul.
PHW39 said:
I had tried a re-boot, no change
I have now tried clearing data/cache, also deleting updates back to factory default, still no change
i have found now that if i hit the home button and then re-enter the app i can start a different tune but i still cannot pause or stop the current song from either the app or the mini GUI from the notifications screen.
it does appear to buffer as i start the song playing.
i'm not rooted
any more help please ?
Cheers Paul.
Click to expand...
Click to collapse
Have you tried a different device? I'm starting to think this may be device related.
what device are you using btw?
Sydrox said:
Have you tried a different device? I'm starting to think this may be device related.
what device are you using btw?
Click to expand...
Click to collapse
I've tried a different app and that works fine., so suspect it's not device but would really like to stick to the Walkman app if possible.
its a Sony xperia Z3 Compact

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