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I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards
anybudy would like to answer this please?
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks
Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..
knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.
SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.
My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!
My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update
I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
RTB
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
I thought My phone died a week after I updated via Sony companion. Just needed to turn it off an on. Hold Power and Volume up until it reboots. If you have done this already I can't say I have much hope for it and return to base.
Have you not insured the phone?
In the UK you are asking for trouble if you don't insure your phone.
Sounds like you will need to pay for a recommended repair centre to fix it. Sony should be able to give you a list of contacts near you if you have to send your handset abroard then it's what you have to do.
****!! don't scared me I just bought tx today.
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
Did you try any of the following?
1) Install a stock .FTF using Flashtool, preferably the 7.0.A.1.307 firmware that came with the phone.
2) Downloading the Sony Ericcson Update Service program and using that to force an update to .3.197?
I am having exactly the same issue today. The phone is working but not the screen. The backlight, touch panel are all functional except the lcd panel. Could this be caused by the cable connector?
By the way, I don't think it has anything to do with firmware upgrade. Mine has been running the latest firmware for weeks until today.
Update: I opened the phone and checked all cable connectors and they are all firmly connected...Maybe the screen is busted... OP, were you using the oem battery?
Update 2: atteched some teardown pictures of xperia tx.
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the poll and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
ffp. said:
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the pool and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
Click to expand...
Click to collapse
Pool? I think you mean "poll"
My 6902 is completely screwed. At first I used a screen protector and the problem wasn't too bad. Then I removed it when I took the phone in to get another issue fixed and soon after that the problem got very bad. I was traveling so couldn't go back to the service center. Now it's a bit better, randomly works and randomly doesn't. When I was home in cold weather though it seemed a lot worse than it is now that I'm back in India where it's warm. Not sure if temperature is a factor, or could be conscience. But a few weeks ago it was so bad you couldn't type even a two letter word using Swype.
Also, I now have a part of my screen in the form of a horizontal line where touch doesn't work at all. No single touch and no drag. Completely dead. Taking it to the service center soon.
You should vote on the first option, then
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
ghostman2 said:
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
Click to expand...
Click to collapse
It's not.
I got problem unlocking with patterns, scrolling pages and when I play some games after few minutes it stop working so I voted the first option. My phone is back to Sony, I hope they know what to do and at last it's Made in China.
Please, post if you use case and screen protections too. This could help understanding the problem.
Additional data : Z1 is being handled in a leather case, back and screen protector removed ( not the one with the logo, the plastic ones that makes your camera blurry )
Touchscreen problem seen in the game Alien Shooter, after some playing, the touch screen becomes less and less responsive ( i tap a button to shoot and use some onscreen joystick to move ) - both become unresponsive/less responsive as you play and the phone gathers some heat ( you can feel the touchscreen becoming hotter )
i have a simple tpu case, i had a bit of problem when playing all touch-based games (not ones with gyro like asphalt).
ever since i got the case it's better, i have the ASF and nillkin matte screen protector
ffp. said:
Please, post if you use case and screen protections too. This could help understanding the problem.
Click to expand...
Click to collapse
I did not use any case just a chip screen protector. Anyway on a good healthy touch screen the screen protector should not influence the touch screen respond.
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
For me the warranty worked perfectly, i changed the phone 3 times until get a working one, i called Sony, discribed my problem and they changed for me, only 2 days for the change. BUT i recorded the problem and sent to them, so they accept the change.
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
Same here. I sent my phone back last week to the store where I bought it 2 months ago. They will send the phone to Sony Center but the time for repair or replace the device will not be 2 or 3 days but from 2 weeks to no eta. When the phone will come back to the store they will send the phone to me. I will post if the problem persist or not.
The problem is if they return a phone with the same problem.
ffp. said:
The problem is if they return a phone with the same problem.
Click to expand...
Click to collapse
They should be aware about this issue even on the new device so at this time they probably will check that but if they return a phone with the same problem, I will send it back again like many did. Someone had to replace the phone 3 times and I will do the same.
IYeah, you will be a long time without your phone though. I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
ffp. said:
IYeah, you will be a long time without your phone though.
Click to expand...
Click to collapse
What I can do, I want a fully working Z1, I paid for it.
ffp. said:
I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
Click to expand...
Click to collapse
I was able to reproduce the problem in many ways, Touch Screen Test, Opening the phone with Patterns, Scrolling Pages or with Launcher instead of switch the page it was opening the applications and at last when I was gaming at one point the touch stopped working and I had to wait, so this made my mind to send it back. On daily use was all ok but in some circumstances was frustrating.
i had the problem with cm11. and when I retored to stock then the problem was gone:S
I'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
ffp said:
'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
Click to expand...
Click to collapse
For me after the 3rd change is working now, here is what i did: i recorded the error and send it togheter with the phone. They saw the video and changed imediately.
Sent from my C6943 using xda app-developers app
Did youu made the method to reproduce and it didn't failed? For how long do you have the 3rd phone?
Hello all,
My Xperia was in a serious bootloop that I couldn't fix, not with pc companion not with flashtool flashing stock roms. So I gave up and sent it to the closest Sony Mobile certified repair store, it took them one month to tell me they couldn't fix it, they said they opened it, changed the battery and it still had the same problem so they also gave up and gave it to me, they did say the problem could be the motherboard. I'm now living in Brazil and getting a motherboard for the c6602 is impossible first of all because the phone was never commercialized here (and importing is impossible, it'd take 2.5 months and they'd charge me 200% of the part price, unfortunately that's how Brazil works ). Something interesting that happened is that when I got my phone back they had solved the bootloop issue but they created another issue, the phone starts makes all the sounds the screen turns on BUT all you can see in the screen is the black color, so the backlight is on but nothing shows up.
Could I be able to fix this via software? or the only option is changing the motherboard (or maybe fixing something on it)?
If any of you knows how to fix this I'd appreciate an answer.
Video here: http://youtu.be/3I4VIBAXUsc
psycho-punk said:
How do you know it isn't a display problem?
Click to expand...
Click to collapse
Because I sent it to sony and they said the problem was the motherboard and the problems the phone's been giving are pretty random, for example at the beginning the problem was that it had random reboot each one with more frequency, it when from that to just work with the ac adapter connected, it went from that to a bootloop of just showing the sony logo and restarting, after I got it from sony the problem is that it boots app (without needing to be connected) it makes all the sounds like it was working perfectly but the screen is ON but black. So because all this I'm convinced it's the motherboard.
I see changing the battery didn't fix your problem.
I think it's so sad that this phone with just more than a year of life are getting this serious problems and sony isn't doing **** to help us. They keps my phone 1 month just to tell me that it couldn't get fixed, they said they changed the battery and all but still the same problem. I've reached a point when I just don't trust sony anymore, I'm getting a galaxy s4 on monday but still I wanna fix this crappy-phone.
Well, in my case it happened out of nowhere, I wasn't doing anything special with the phone..., I'm thinking maybe restoring the TA partition would fix something? I don't know... I found the motherboard for 80 euros in aliexpress
Hello and happy new year everyone,
I've just finished replacing the lcd screen of my gf's xperia z, everything worked well, except for the touchscreen. The display is on and I can see everything, but the display doesn't react to touch.
Should I open it again to see if I didn't plug anything or is the display just not working? What should I do? Please help!
Thanks in Advance
hbbyza said:
Hello and happy new year everyone,
I've just finished replacing the lcd screen of my gf's xperia z, everything worked well, except for the touchscreen. The display is on and I can see everything, but the display doesn't react to touch.
Should I open it again to see if I didn't plug anything or is the display just not working? What should I do? Please help!
Thanks in Advance
Click to expand...
Click to collapse
Did you solve this problem? I have exactly the same problem after Touch&LCD screen replacement and I need help?
It is not unusual that screen replacements are faulty. After getting burned myself I always check the functionality of the replacement part before installation. It is actually quite easy to simply plug in the new assembly for a test with only the back cover removed from the faulty handset.
That way a non-functioning replacement can be returned in exchange for a new one.
In your specific case you should definitely disassemble again and replug all connections. And test results before fixing the battery cover of course.