data on calls - Galaxy Note5 Q&A, Help & Troubleshooting

when I pick up the phone my phone says 1x and I dont have data. i have hd voice enabled. I had hd voice enabled on my lg g4 and my nexus 6 and could use data while on a call

Enable VOLTE on your phone and MyVerizon. VOLTE must be anabled on each phone.

This is an issue with all new phones. They only have 1 antenna (older phones had 2, one could use data, one could use to make a call) so, you can only be connected and use 1 service, either data or talk. Advanced calling, HD voice, VoLTE...whatever you call it, that is making a phone call over data on your 4G network and thus you can use data at the same time as its using a data connection to make the call. But if youre in 3G, it uses your antenna for a cell call and no data is available then. PLUS....if you're on a HD 4G VoLTE call and switch to 3g (leave the 4g signal), your call with instantly... Drop. The idea is, in 5-10 years, they will turn OFF their 3g network and it won't matter.
Sent from my SM-N920V using Tapatalk

Related

LTE Data while on a call

Any one else loosing LTE data and droping to hspa while on a call. Happening to both my vivid and skyrocket.
Located in Houston, Tx
The reason for this is that, currently, LTE is data-only. Until LTE providers begin to deploy Vo-LTE (Voice over LTE. Basically VoIP, on and LTE network), the only way you will be able to engage the voice stack on your hardware and access data at the same time is if you fall back to UMTS, which has always integrated both services (voice and data) together.
Unlike Verizon lte, art lte uses circuit switch fallback. Can't do hspa and LTE at one time.
Sent from my HP Touchpad using xda premium
THAT SUCKS ATT!!!! I have to talk & use internet on the HDSPA+ network....it seems so slow. Am I the only person this happens to?
It happens to *everyone* because that is the way it works. Notice that every time you make a call the "LTE" tag goes away....and stays gone until you hang up and the phone reselects back.
There will not be any LTE voice until an IMS is up and running...
Jade Eyed Wolf said:
The reason for this is that, currently, LTE is data-only. Until LTE providers begin to deploy Vo-LTE (Voice over LTE. Basically VoIP, on and LTE network), the only way you will be able to engage the voice stack on your hardware and access data at the same time is if you fall back to UMTS, which has always integrated both services (voice and data) together.
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I know its data only. But dont see why it has to drop off. I have been playing with the build.prop. And it has
#device supports simultaneous 1x voice + LTE
#ro.config.svlte1x=true
So i guess at one point we will have this ability.
This phone only has one radio built in and can't run on both UMTS and LTE at the same time.
I think that setting is referring to a Verizon type LTE device. They have two radios and don't do CSFB like the Vivid/Skyrocket.
Each phone type has it's own pros and cons.

wifi hotspot question

I am looking at adding the wifi hotspot service to my phone.
I'm wondering if anybody uses it and what your experiences are?
Any things I should watch out for?
A salesman at Best Buy told me that while hotspot is running I can't make or receive phone calls, is this true?
I should clarify, I'm asking about the Verizon mobile hotspot service added to my account. I am not asking about the hacks to steal the service. I understand the reasons others use them, it's just not for me. Whether I like their rules or not, it's Verizon's network so I'm going to play by the rules.
EDIT: it looks like I have the primary answer I was concerned about, you can still make and receive calls while using the hotspot.
I have the 4g LTE hotspot on my Galaxy Nexus. Most of the time when I'm using it, I'm in 3g mode. If a call comes in, it suspends the internet connection until the call is over. I've never tried making a call while using the hotspot, and I'm not sure what would happen when using the hotspot in 4g LTE mode. Since voice calls don't use 4g LTE, I don't see why it wouldn't allow voice calls while using 4g LTE hotspot.
Sent from my A500 using xda premium
mlemasney said:
I have the 4g LTE hotspot on my Galaxy Nexus. Most of the time when I'm using it, I'm in 3g mode. If a call comes in, it suspends the internet connection until the call is over. I've never tried making a call while using the hotspot, and I'm not sure what would happen when using the hotspot in 4g LTE mode. Since voice calls don't use 4g LTE, I don't see why it wouldn't allow voice calls while using 4g LTE hotspot.
Sent from my A500 using xda premium
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Data works just fine if your on LTE and on the phone at the same time, i do it all the time with some headphones i have
mlemasney said:
I have the 4g LTE hotspot on my Galaxy Nexus. Most of the time when I'm using it, I'm in 3g mode. If a call comes in, it suspends the internet connection until the call is over. I've never tried making a call while using the hotspot, and I'm not sure what would happen when using the hotspot in 4g LTE mode. Since voice calls don't use 4g LTE, I don't see why it wouldn't allow voice calls while using 4g LTE hotspot.
Sent from my A500 using xda premium
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That's pretty much what I expected, what the tech was telling me didn't make sense. It did have just enough plausibility to it though as a carry over from the 3g days when they couldn't do voice and data at the same time.
jnc8651 said:
Data works just fine if your on LTE and on the phone at the same time, i do it all the time with some headphones i have
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Thanks, I thought that was one of the draws of lte was being able to have data and voice at the same time.
I'm starting to think this is a viable option as our home internet connection, dropped Comcast a last fall and been using just out phones. It has been working but finding more and more times where I need to get my computer online.
jnc8651 said:
Data works just fine if your on LTE and on the phone at the same time, i do it all the time with some headphones i have
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When you are using it are you running on battery or plugged in?
If you're running plugged in does it have the power to run like that indefinitely or does it still drain your battery?

Will nexus 6 support data while on a call?

Apparently the droid turbo can't, which is amazing as far as I'm concerned, and unfortunately a deal breaker for me.
Someone please tell me this phone won't have the same problem?
Sent from my SCH-I545 using Tapatalk 2
On what carrier?
G3
Verizon
Sent from my SCH-I545 using Tapatalk 2
This will be fixed soon on all the new Verizon phones. Same with the Sony Z3v.
It depends on the network. ATT can data and call.
Verizon phones can. I have a note 4 and can make calls while browsing the web
---------- Post added at 01:58 PM ---------- Previous post was at 01:57 PM ----------
I'm not sure about all Verizon phones I guess. I just mean it's possible on their network right now
At first most likely not. Droid life did a video making a call while on Verizon and it dropped data as soon as it started calling and came back once finished.
Sent from my XT1060 using Tapatalk
Wow hopefully that is fixed with the upcoming update being pushed before release.
boynamedstacy said:
Wow hopefully that is fixed with the upcoming update being pushed before release.
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Its not something that is broke ....the oem are making these phones with only one path from modem .... either data or phone can use but not both. ..it's been that way since g2 on sprint ...you can use wifi and phone though
You can when vzw goes VoLTE since it will be using the same network type. This uses same antenna as I phone and other moto devices that do not support simultaneous voice and data
Does Sprint's Spark network support it?
I think Verizon has given the date for the update as mid December. At least for the Turbo, that's the case. Still somewhat mystifying why you would release three major "flagship" phones— Sony zv3, Droid Turbo and the Nexus 6— before your ducks are in a row with simultaneous calls and data.
Cheater912 said:
Does Sprint's Spark network support it?
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No sprint spark phone can do it .... g2 g3 note 4 s5 none of them
VoLTE
I'm confused. I thought the fact that voice was over CDMA is the reason why we can have simultaneous data and voice. Back before Verizon got LTE there was no simultaneous voice and data. Then once LTE came along, suddenly simultaneous voice and data worked (and has worked for me since). The way this was explained to me was that voice uses CMDA and data uses LTE (which is GSM) so they can coexist.
So I guess I'm confused about two things...
1.) Since simultaneous voice and data has been working for years now, what makes these new phones (Turbo & Nexus 6, specifically) any different. Why is this suddenly a concern again? It feels like 2012 all over again.
2.) Whatever the reason is that it supposedly does not work, why will VoLTE fix things? It seems to me that once we have VoLTE we'd have voice and data both trying to use the same pipe and have issues again, just like before LTE existed and we had only CMDA.
Perhaps someone can explain
demarcmj said:
I'm confused. I thought the fact that voice was over CDMA is the reason why we can have simultaneous data and voice. Back before Verizon got LTE there was no simultaneous voice and data. Then once LTE came along, suddenly simultaneous voice and data worked (and has worked for me since). The way this was explained to me was that voice uses CMDA and data uses LTE (which is GSM) so they can coexist.
So I guess I'm confused about two things...
1.) Since simultaneous voice and data has been working for years now, what makes these new phones (Turbo & Nexus 6, specifically) any different. Why is this suddenly a concern again? It feels like 2012 all over again.
2.) Whatever the reason is that it supposedly does not work, why will VoLTE fix things? It seems to me that once we have VoLTE we'd have voice and data both trying to use the same pipe and have issues again, just like before LTE existed and we had only CMDA.
Perhaps someone can explain
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1. some newer VZW phones dont have two radios (ie, one for CDMA voice and the other for CDMA or LTE data).
2. VoLTE with one radio has enough bandwith to simultaneously handle both voice and data. However, VoLTE has a much, much bigger problem as I see it:
http://www.verizonwireless.com/support/advanced-calling-faqs/
Will my call be handed off automatically when I move from the 3G network to the 4G LTE network and vice versa with Advanced Calling 1.0?
No, calls won t switch between 3G and 4G LTE networks. If your call starts on the 3G network and you move to a 4G LTE coverage area, your call will continue as a 3G/CDMA call. However, if your call starts on the 4G LTE network and you move to a non-4G coverage area, your call will drop.
I live in Houston....presumably a place with lots of LTE coverage. In reality, I am constantly switching between LTE and 3G. with VoLTE, I'll be dropping calls like crazy.
roadratx said:
1. some newer VZW phones dont have two radios (ie, one for CDMA voice and the other for CDMA or LTE data).
2. VoLTE with one radio has enough bandwith to simultaneously handle both voice and data. However, VoLTE has a much, much bigger problem as I see it:
http://www.verizonwireless.com/support/advanced-calling-faqs/
Will my call be handed off automatically when I move from the 3G network to the 4G LTE network and vice versa with Advanced Calling 1.0?
No, calls won t switch between 3G and 4G LTE networks. If your call starts on the 3G network and you move to a 4G LTE coverage area, your call will continue as a 3G/CDMA call. However, if your call starts on the 4G LTE network and you move to a non-4G coverage area, your call will drop.
I live in Houston....presumably a place with lots of LTE coverage. In reality, I am constantly switching between LTE and 3G. with VoLTE, I'll be dropping calls like crazy.
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I'm in Katy, travel all over Houston working. While T-Mobile has a very large LTE area down here, I do see the signals changing very often depending on part of town I'm in
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Advanced Calling

I did a search, found a few threads in the non-Turbo forums. I've done some research, and some of the data is confusing. As I just got the Droid Turbo a few days ago, thought I'd pose a couple of questions here -
What I do know is voice goes over data network (VoLTE). I assume when in a 3G area, it reverts to CDMA? From the reading I've done, if in a 3G area and move into a 4G area, the call is not dropped. However, going from a 4G area to a 3G area, the call is dropped?
If I have it enabled, does the receiver on the other end have to have Advanced Calling? If not, is there still an advantage to using it?
From other reading, if both ends are on 4G and have Advanced Calling enabled, the sound quality is supposed to perfect. True?
Thx
You are correct about the call dropping going from 4g to 3g. The network cannot switch between volte and 1x, it works going from 3g to 4g because the phone stays on 1x. The person you are calling does not need to have advanced calling but if they do not have it the only benefit is the ability for talk and data at the same time.
97bandit said:
You are correct about the call dropping going from 4g to 3g. The network cannot switch between volte and 1x, it works going from 3g to 4g because the phone stays on 1x. The person you are calling does not need to have advanced calling but if they do not have it the only benefit is the ability for talk and data at the same time.
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Thx for the reply. After a bit more digging, found this -
http://www.verizonwireless.com/support/advanced-calling-faqs/

Mobile data turns off while on call when on 4G network

I recently noticed that in my OP3T when someone calls, mobile data gets disconnected while on 4G network. When a call is initiated, 4G immediately changes to H+ and stays there for sometime(10 - 30 secs) and then disconnects completely. And when the call is disconnected, mobile data reconnects showing 4G.
The call and data are being used from the same sim (primary). To make sure that second sim is not interfering, I disabled the second sim and tested above scenario again and the behavior was same, data disconnects on call.
Is it an expected behavior or is there any issue with my mobile. As far as I know call and data cannot work together on 2G network, but on 3G/4G network it should work simultaneously as long as both data and call goes through same sim.
P.S. The 4G network I am on is not VoLTE. I am on OxygenOS 4.5.
normal
joemoule said:
normal
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???
Dreckk said:
I recently noticed that in my OP3T when someone calls, mobile data gets disconnected while on 4G network. When a call is initiated, 4G immediately changes to H+ and stays there for sometime(10 - 30 secs) and then disconnects completely. And when the call is disconnected, mobile data reconnects showing 4G.
The call and data are being used from the same sim (primary). To make sure that second sim is not interfering, I disabled the second sim and tested above scenario again and the behavior was same, data disconnects on call.
Is it an expected behavior or is there any issue with my mobile. As far as I know call and data cannot work together on 2G network, but on 3G/4G network it should work simultaneously as long as both data and call goes through same sim.
P.S. The 4G network I am on is not VoLTE. I am on OxygenOS 4.5.
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If it's not VoLTE, it'll drop to a 2G signal (H symbol) or 3G (H+) while on a call, precisely because you don't have voice over LTE.
Yes, it's normal and will be fixed when operators start supporting VoLTE.
So yes, you're not the only one that's experiencing this.

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