Questions about Nexus 6 on Verizon - Nexus 6 Q&A, Help & Troubleshooting

Hey folks,
I'm wondering with all the recent monthly builds that Google has been releasing, what build # my Verizon Nexus 6 should be on. Currently, it's on LMY48M but it's been acting really strange. Text messages won't always go through, sometimes half of my wallpaper disappears, and the phone's settings don't always work.
By phone settings, I mean I'll be in a setting page like accounts, trying to change the sync settings for my accounts and it won't let me choose a specific account to manage the sync settings. It's weird.
I'm not sure what's happening, or if it's just the build # that's wrong. I'm also rooted and unlocked, but using stock kernel and stock build.
My Nexus 6 is unlocked and rooted using WugFresh Toolkit, and I bought the device straight from Google about a year ago.
Thanks!
P.S. If anyone knows what I can do, Enhanced 4G LTE does not work on my phone at all. People cannot hear me, and calls are dropped all the time. I've had to turn that off. Any suggestions on how to get that working would be greatly appreciated too! I'm not sure if this is related to my radios or not.
Many thanks folks.

NexusReach said:
Hey folks,
I'm wondering with all the recent monthly builds that Google has been releasing, what build # my Verizon Nexus 6 should be on. Currently, it's on LMY48M but it's been acting really strange. Text messages won't always go through, sometimes half of my wallpaper disappears, and the phone's settings don't always work.
By phone settings, I mean I'll be in a setting page like accounts, trying to change the sync settings for my accounts and it won't let me choose a specific account to manage the sync settings. It's weird.
I'm not sure what's happening, or if it's just the build # that's wrong. I'm also rooted and unlocked, but using stock kernel and stock build.
My Nexus 6 is unlocked and rooted using WugFresh Toolkit, and I bought the device straight from Google about a year ago.
Thanks!
P.S. If anyone knows what I can do, Enhanced 4G LTE does not work on my phone at all. People cannot hear me, and calls are dropped all the time. I've had to turn that off. Any suggestions on how to get that working would be greatly appreciated too! I'm not sure if this is related to my radios or not.
Many thanks folks.
Click to expand...
Click to collapse
first off, what build you are on has absolutely nothing to do with your issues, nothing at all. your issues are caused by your use of the phone(most likely). by your use i mean what apps you install and use, what mods you make to your device, etc. and you need to turn on enhanced lte in your phone and in your verizon settings, its called Volte(voice over lte). personally, id factory reset and start all over again. oh, and do some research about your nexus 6. itll be beneficial to you. i know you didnt do research about your device(at least not enough) because of your use of the toolkit. you should never use a toolkit the first time you root a nexus because you will learn nothing. doing it the right way, takes 3-5 minutes once you learn, and you get to learn stuff about your device. afyer doing it right the first time, next time you can use toolkits.

simms22 said:
first off, what build you are on has absolutely nothing to do with your issues, nothing at all. your issues are caused by your use of the phone(most likely). by your use i mean what apps you install and use, what mods you make to your device, etc. and you need to turn on enhanced lte in your phone and in your verizon settings, its called Volte(voice over lte). personally, id factory reset and start all over again. oh, and do some research about your nexus 6. itll be beneficial to you. i know you didnt do research about your device(at least not enough) because of your use of the toolkit. you should never use a toolkit the first time you root a nexus because you will learn nothing. doing it the right way, takes 3-5 minutes once you learn, and you get to learn stuff about your device. afyer doing it right the first time, next time you can use toolkits.
Click to expand...
Click to collapse
Thanks for the advice. I've been a long time flasher with my Galaxy Nexus which I had for 3 years. Flashed a ton of different ROMs, radios, kernels, the whole shebang. I could learn more about my device, so I'll certainly take that into consideration. I asked about which build I should be on because I've read that the build # you need for your Nexus 6 depends entirely on your carrier. Some build #'s are designed for T-Mobile, some are designed for AT&T, and some are designed for Verizon or Project Fi. It get's really, really confusing trying to keep track of which build goes with which carrier, which is why I'm asking if I got it right or not.
I know how to turn on enhanced LTE, but when I do, nothing works. No one can hear me, calls are dropped, and it just doesn't work. When I turn it off, everything is fine. It's very possible it could be my one little area where I'm at (in Salt Lake City), but wanted to know if I was having issues because of flashing the wrong radio or something. I used the toolkit for that as well.
Perhaps all my issues come from using the toolkit, and I'll definitely take responsibility for that. I've never had issues using it though and I've been doing this for years without any problems.

Related

[Q] Phone Roams All The Time

My phone out of nowhere started doing this really fun thing where it drops to roaming at random. From what I can tell, the phone is not making a handoff to the next tower to avoid the roaming. For example, if I'm sitting under a tower with full 4G, everything is fine. If I have 2 bars, it will work in 4G for a while before dropping to 3G roaming. I am able to force it back into 4G by dropping in and out of Airplane mode.
I'm running the official CM11 4/30 nightly (I was on the March Snapshot until this started happening).
First I used some Google-Fu and found it's most likely a bad SIM. I swapped SIMs with my wife, she was stuck in 3G roaming, awesome! Went to Verizon, the switched the SIM, all good, right? Nope, I didn't notice it right away, left the store and thought all was good until I needed to use internet at work.
Next, I thought it was software, so I created a backup, and dirty installed the newest CM11 nightly. No change, so I did a full wipe and install. No luck.
So next I thought maybe the radio was corrupted, so I tried to update the radio, which didn't go so well. I got stuck in a boot loop and had to sideload the old driver and reflash. So I'm back up but still having this problem. I'm thinking my only thing I can do at this point is to go to stock and see if the updated radios make a difference.
I saw another guy is had the same problem, but he had his phone replaced. I'm not sure if that will work for me since I purchased via Swappa (I do have Asurion insurance though).
So what help do I need?
1) Does anyone have any ideas on what I can do to fix this?
2) Are there any good instructions out there for how to flash to stock?*
3) Are there any good instructions on how to re-root and flash back to a custom ROM once taking the newest OTA?*
*Most of the instructions I've found have been pretty confusing and use a lot of acronyms without explaining them. I'd be willing to write some cleaner instructions for a sticky if someone would be willing to help me out with any questions I have.
Thanks everyone, I appreciate any help offered.
EtherBoo said:
My phone out of nowhere started doing this really fun thing where it drops to roaming at random. From what I can tell, the phone is not making a handoff to the next tower to avoid the roaming. For example, if I'm sitting under a tower with full 4G, everything is fine. If I have 2 bars, it will work in 4G for a while before dropping to 3G roaming. I am able to force it back into 4G by dropping in and out of Airplane mode.
I'm running the official CM11 4/30 nightly (I was on the March Snapshot until this started happening).
First I used some Google-Fu and found it's most likely a bad SIM. I swapped SIMs with my wife, she was stuck in 3G roaming, awesome! Went to Verizon, the switched the SIM, all good, right? Nope, I didn't notice it right away, left the store and thought all was good until I needed to use internet at work.
Next, I thought it was software, so I created a backup, and dirty installed the newest CM11 nightly. No change, so I did a full wipe and install. No luck.
So next I thought maybe the radio was corrupted, so I tried to update the radio, which didn't go so well. I got stuck in a boot loop and had to sideload the old driver and reflash. So I'm back up but still having this problem. I'm thinking my only thing I can do at this point is to go to stock and see if the updated radios make a difference.
I saw another guy is had the same problem, but he had his phone replaced. I'm not sure if that will work for me since I purchased via Swappa (I do have Asurion insurance though).
So what help do I need?
1) Does anyone have any ideas on what I can do to fix this?
2) Are there any good instructions out there for how to flash to stock?*
3) Are there any good instructions on how to re-root and flash back to a custom ROM once taking the newest OTA?*
*Most of the instructions I've found have been pretty confusing and use a lot of acronyms without explaining them. I'd be willing to write some cleaner instructions for a sticky if someone would be willing to help me out with any questions I have.
Thanks everyone, I appreciate any help offered.
Click to expand...
Click to collapse
Get anywhere? I'm experiencing the same. Roaming all the time. Going to revert back to stock 12b and see what happens.
dr_w said:
Get anywhere? I'm experiencing the same. Roaming all the time. Going to revert back to stock 12b and see what happens.
Click to expand...
Click to collapse
I'm fairly certain it's hardware. I spent a day using my Galaxy Nexus - full 4G the entire day.
I went back to stock, "bricked" my phone about 3 times doing it (quotes because it was salvageable, but I had a couple hours where I was googling like a madman worried I dun ****ed up). Stock and the new radios made no difference. In fact, with stock it would only go to 4G if I restarted it - airplane wouldn't even bring 4G back. Figure that one out.
I went to the VZW store and I'm basically screwed. I can call LG and see if they'll replace it or use Asurion. Since I got the device off Swappa, they cannot replace it. They tried to order me a new one, but the system wouldn't let them. I don't really have time to call LG, so I'm probably going to Asurion it. Their process is stupid simple to do and they'll have a phone to me the next day. Then I can spend all day tinkering with it and getting CM11 back on, which I feel like I'm an expert at right now.
Sorry, wish I had better news. If you got the device from VZW, go to the store after flashing to stock. They might want to try swapping your SIM first though, so make sure you go to a store that has decent 4G coverage in its surrounding area.
EtherBoo said:
I'm fairly certain it's hardware. I spent a day using my Galaxy Nexus - full 4G the entire day.
I went back to stock, "bricked" my phone about 3 times doing it (quotes because it was salvageable, but I had a couple hours where I was googling like a madman worried I dun ****ed up). Stock and the new radios made no difference. In fact, with stock it would only go to 4G if I restarted it - airplane wouldn't even bring 4G back. Figure that one out.
I went to the VZW store and I'm basically screwed. I can call LG and see if they'll replace it or use Asurion. Since I got the device off Swappa, they cannot replace it. They tried to order me a new one, but the system wouldn't let them. I don't really have time to call LG, so I'm probably going to Asurion it. Their process is stupid simple to do and they'll have a phone to me the next day. Then I can spend all day tinkering with it and getting CM11 back on, which I feel like I'm an expert at right now.
Sorry, wish I had better news. If you got the device from VZW, go to the store after flashing to stock. They might want to try swapping your SIM first though, so make sure you go to a store that has decent 4G coverage in its surrounding area.
Click to expand...
Click to collapse
Thanks dude. I think you are right, flash stock and get a new sim first. I have a hard time believing its a hardware problem. I just wrote this in the other post about roaming:
"Same exact problem here. I was on the phone with Verizon last night. I was running cloudy pro 2 (all his roms for that matter as they are international roms) and kept getting the roaming issue you speak of...with 3g. I went back to 11A completely bone stock. Just like you mentioned, I get 4g but then after like 10 minutes I get 3g with roaming. Of course this is after I spent 30 minutes on the phone with tech support. They 'zapped' my sim card and it appeared to work but no dice. Now before doing all this I downloaded build prop editor and changed the ro.build.target_country to US versus COM as everyone suggested in all the forums, still no dice. I've tried the toggle airplane mode trick...works for like 5 minutes and back to 3g roaming. I think maybe a new sim card and avoid international roms...bummer because cloudys roms are blistering fast. Interesting thing though, I installed xdabebbs rom and malladus' rom, after already running cloudys roms, and get 3g but no roaming. I also verified that Verizon wasn't throttling me or something like that. One more thing I tried is reflashing the basebands and 24A modem, no dice. If there is a build prop fix or some other fix I'd love to hear it.
Edit: One think I'd like to mention. When I had an S4 I switched between stock roms and AOSP roms and the network settings were responsible for causing the roaming because the stock rom was an older build than the AOSP. So when I had roaming, I'd reflashed the AOSP rom, changed the settings then flash the stock rom. It worked great. "
Edit#2: Ok making a little progress. Just did this:
Get a build.prop editor from the play store, and change ro.carrier to VZW and ro.build.target_operator to VZW and ro.build.target_country to US.
Initially it worked but when I make calls it gives me Unfortunately, the process com.android.phone has stopped and I cant make calls. I went into Settings, Apps, reset app preferences...that didn't fix it either.
4G/LTE is pretty solid now but again, I cant make calls.
Edit#3: Nevermind...roaming again.
dr_w said:
Thanks dude. I think you are right, flash stock and get a new sim first. I have a hard time believing its a hardware problem. I just wrote this in the other post about roaming:
"Same exact problem here. I was on the phone with Verizon last night. I was running cloudy pro 2 (all his roms for that matter as they are international roms) and kept getting the roaming issue you speak of...with 3g. I went back to 11A completely bone stock. Just like you mentioned, I get 4g but then after like 10 minutes I get 3g with roaming. Of course this is after I spent 30 minutes on the phone with tech support. They 'zapped' my sim card and it appeared to work but no dice. Now before doing all this I downloaded build prop editor and changed the ro.build.target_country to US versus COM as everyone suggested in all the forums, still no dice. I've tried the toggle airplane mode trick...works for like 5 minutes and back to 3g roaming. I think maybe a new sim card and avoid international roms...bummer because cloudys roms are blistering fast. Interesting thing though, I installed xdabebbs rom and malladus' rom, after already running cloudys roms, and get 3g but no roaming. I also verified that Verizon wasn't throttling me or something like that. One more thing I tried is reflashing the basebands and 24A modem, no dice. If there is a build prop fix or some other fix I'd love to hear it.
Edit: One think I'd like to mention. When I had an S4 I switched between stock roms and AOSP roms and the network settings were responsible for causing the roaming because the stock rom was an older build than the AOSP. So when I had roaming, I'd reflashed the AOSP rom, changed the settings then flash the stock rom. It worked great. "
Edit#2: Ok making a little progress. Just did this:
Get a build.prop editor from the play store, and change ro.carrier to VZW and ro.build.target_operator to VZW and ro.build.target_country to US.
Initially it worked but when I make calls it gives me Unfortunately, the process com.android.phone has stopped and I cant make calls. I went into Settings, Apps, reset app preferences...that didn't fix it either.
4G/LTE is pretty solid now but again, I cant make calls.
Edit#3: Nevermind...roaming again.
Click to expand...
Click to collapse
Alright, so, I have some interesting news.
I got a replacement device from Asurion - not just a replacement, a brand new device out of the box. I pulled it out of the box, swapped the SIM, same exact issue .
I went to Verizon and *****ed up a storm. They basically said "you bought it on eBay, not our problem" (I actually did Swappa - but they don't know Swappa and they do know eBay).
So I got the guy in the store to do some digging, and apparently Verizon has a point opened up with LG as they're seeing this on more and more devices - especially since KK came out. So I figured I could try an older radio. The device was on 12B when it arrived. I just flashed stock to 10B and it's the same issue. I don't know what's going on at this point - nothing makes sense but its apparently a known issue that's been appearing since the KK update.
I'm going to call Asurion and request a new device again since this one is doing the same thing, we'll see what happens. I'm still leaning towards hardware and thinking there was a slew of bad radios that went out.
Just for giggles - and I have no reason whatsoever to think this will work. I'm going to swap out the new SIM that came with the phone. Originally, I just put in my old SIM since the new one was taking too long to activate. I'm having the exact same issue I had previously. With that, I'm going to leave the new SIM in and see if it has the same dropping issue. The guy in the store had mentioned he could swap out the SIM but after a few days it will crap out again... which makes zero ****ing sense. Because of that, I might as well see what happens if I pop a new SIM in. While again, this makes 0 sense, I'm wondering if maybe the phone is frying the SIM somehow?
Again, it makes no sense at all, but I have nothing else left to try other than getting Asurion to repeatedly send me phones until I find one that works or they replace for another type of phone (which I REALLY don't want). I'll drop an edit in an hour or so if what I try makes a difference.
Quick Edit:
I COULD just keep going to the VZW store and have them repeatedly swap out SIMs since it will fix it for a few days .
EDIT:
Got the new SIM installed and it's working. The guy in the VZW store told me that we can keep swapping SIMs and the same issue will happen, which again, makes no sense to me. I'm at a bit of a loss to be honest. I wonder if it's possible that my old device was frying the SIMs (again, makes no sense) and that maybe the new SIM not going in my old device will fix the issue.
What ROMs are you running? A phone frying a Sim does not sound likely at all. I got my new sim card and have been running xdabebbs ROM with no network issues. I feel like my issues stemmed from the Intl ROMs.
Sent from my Nexus 7 using Tapatalk
dr_w said:
What ROMs are you running? A phone frying a Sim does not sound likely at all. I got my new sim card and have been running xdabebbs ROM with no network issues. I feel like my issues stemmed from the Intl ROMs.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
The only ROM I've ever run was CM11.
Same thing happened on stock though after flashing through the LG Flash Tool. Then, with the new phone from Asurion, used old SIM - 3G only. Used new SIM - 4G sticks.

[SOLVED] Phone network issue

Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilĂ  ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.

Nexus 6 LTE connecting issues... strange!

My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151
flash a different radio/modem.
Same here. Just spoke to T-MOBILE and rep said it is an issue with a lot Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Edit: change all to a lot
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
That is probably the same issue. I can receive texts, but can't send without a reboot.
So far.. the 5.39 developer modem has kept connection for an hour. Which is good considering how intermittent it was.
What really blows is that my phone and service was perfect until this event.
Even in the mountains of the Philippines last year, my phone worked perfect.
You may try dp5 my WiFi and Mobil got a lot better, but I'm not on t mobil. Flashing only the radio is maybe not enough, if you are on stock anyway you have nothing to loose
Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.
tmicrd68 said:
Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.
Click to expand...
Click to collapse
Interesting.. I hit the speedtest app right after a reboot to check, and it immediately borked my connection several times in a row. I like your theory..
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..
Jeff_in_LA said:
My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151
Click to expand...
Click to collapse
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
Jeff_in_LA said:
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!
Click to expand...
Click to collapse
JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
You guys have a lot of company... > http://www.androidpolice.com/2016/08/04/some-nexus-6-owners-report-data-outages-on-t-mobile/
I'm running stock N6, not rooted; bootloader locked; on T-Mo. While on WiFi, with WiFi calling enabled, I would get out of range of WiFi and cel data would not return without full reboot. If I disable WiFi calling before leaving WiFi service, cel data flipped as normal. I tested again with manual WiFi disable and if WiFi calling was on before the cut out, cel data never flipped on.
[Edit] I did notice though that when it does flip like it's supposed to, I'm connected at 3G. LTE doesn't kick on.
simms22 said:
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..
Click to expand...
Click to collapse
Stated what T-Mobile told me.
Ok, I did flash the beta radio 5.39.
It might be coincidence, but my phone has a solid connection for three hours now.
Hopefully they fixed it on their end.
I am not seeing this on my N6. Still on 5.1.1 LVY48H.
toastgodsupreme said:
I am not seeing this on my N6. Still on 5.1.1 LVY48H.
Click to expand...
Click to collapse
what radio can work on 5.1
Cause i have flyme rom, but have calls issue, ian not receiving any call. The other end saids it rings but my phone does not ring at all on calls.
It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.
ttabbal said:
It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.
Click to expand...
Click to collapse
T-Mobile acknowledges the issue. The one universal is that it's with the N6, not with other phones. There are a bunch of carriers around the world that are having the problem.
When mine breaks, SMS fails. The only mobile connectivity available to me is phone calls.
The Reddit thread mentioned above has people saying that disabling Location Services works. Far from ideal over time, but if it's true, it's something. I tried that. We'll see how it goes. Freezing Google Connectivity Services is nice, if it works without introducing other problems, because it would allow us to keep using whatever connectivity we like without data breaking.
I had a Bluetooth connectivity problem a year or more ago that surfaced literally out of nowhere and on every device I tested, a little more than ten of them. This was independent of ROM, root status, device, anything. The feature in question worked on every Android device we had tried one day (and for more than a year prior) and failed on every one the next. Sounds crazy, but it's what happened. Google barely paid attention to my bug reports and ran me in circles when they did. Never got fixed.
I trust this matter will.
Both my nexus6s are doing this with heavy GPS aps, data will shut down.
Sent from my Nexus 6 using XDA-Developers mobile app
I've had GCS frozen for a long time, running 5.39 radio & it happened to me. There is definitely something occurring substantially with our devices/network be it software or hardware based. Apparently T-Mobile & Google are working on it but the fix might not come until next week. I'll probably install latest N preview when I get home.

Weird issue with no data while making phone calls

Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
HueyT said:
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
I'm already unlocked, rooted, TWRP'd and using the PureNexus that came out end of april (I haven't flashed the one in may yet). I believe I'm also currently using the latest radio and latest bootloader.
Edit - I actually was not on the most recent radio, but I did flash that, no change.
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
In others countries we don't get the same bands management, then I can't say anything about LTE.
But I'm on PureNexus 7.1.1 and I get the same "issue" about network droppin when calling. When the call starts, my phone turns into don't disturb-mode and recover the network only when the phone call ends.. It doesn't really cut my network connection, but it looks like. It may be rom settings.
However I don't care as long as everything works good, it's just an icon. (how a phone call can be done while network is shutted off ^^)
When I was on the stock ROM, this autumn, 7.1 version of Android did the same thing, loosing data connection while being still connected to the network (but at anytime not just phonecalls). Finding it back some minutes later. That was fixed with 7.1.1. Stock.
Hope that might help you (looks not ) if it's the same problem. May be give an eye to the Rom settings..
Have you tried if your device do the same thing with an another Rom ? (stock for example)
Larzzzz82 said:
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Click to expand...
Click to collapse
I knew something looked like it was missing. I don't have any enhanced 4g LTE settings in that section. Normally there's a tick box to turn it on there. It's missing. Is that due to them not having it turned on in my account?
Also for everyone else, this problem only started when I tried the whole at&t switch. I was on this rom when I switched and it worked fine before then. I didn't factory reset since then though, wondering if I need to try that.
zelendel said:
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Click to expand...
Click to collapse
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
BlockOfDynamite said:
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
Click to expand...
Click to collapse
I think i'm going to reflash my rom today. I did the modem, twrp is up to date, bootloader is fine. I did the reset network settings (I was sure that was going to fix it, no dice). So I'm going to reflash the rom today and see if that fixes it. After that I have no idea what is left to try other than reverting to stock, which I'd like to avoid.
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Larzzzz82 said:
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Click to expand...
Click to collapse
How do you enter the hidden menu on the n6? I thought I found it but it wasn't working.
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Larzzzz82 said:
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Click to expand...
Click to collapse
I got in, VoLTE was not ticked. I ticked it. I got the setting for it then in settings. But making a phone call gave me an error. I rebooted, and it's not ticked now. So does that mean I need to call Verizon to have them flag my account?
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Larzzzz82 said:
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Click to expand...
Click to collapse
That did the trick. All fixed. Thank you! That was driving me nuts. I never considered the idea that the setting would be turned off . But since I did leave and come back...
Thanks again!
Glad you're all set. ?

Anyone else on Sprint? No APN settings?

Anyone else running the G5S+ on Sprint? It's working fairly well for me other than a couple of IPv6/IPv4 connection issues. However, is it normal for Cellular network settings to not include any kind of APN settings/options? We have six different devices on our family Sprint account -- Nexus 6, Samsung Galaxy S5 Active, Samsung Galaxy S3, iPhone 7, iPhone 6+, and now the G5S+. All of the other devices have a way to edit the APN settings, even when running the stock, unrooted ROM. I'm waiting to root my G5S+ until after an official Oreo update. Is this a limitation of the stock ROM?
My concern is mostly for when I travel out of the country. I know from past experience I'll need to be able to select the proper APN to get the best connectivity, but I've also needed to select the correct APN locally sometimes like when my phone(s) freak out and only connect to the CDMA_0 APN so I'm stuck on 3G.
internetpilot said:
Anyone else running the G5S+ on Sprint? It's working fairly well for me other than a couple of IPv6/IPv4 connection issues. However, is it normal for Cellular network settings to not include any kind of APN settings/options? We have six different devices on our family Sprint account -- Nexus 6, Samsung Galaxy S5 Active, Samsung Galaxy S3, iPhone 7, iPhone 6+, and now the G5S+. All of the other devices have a way to edit the APN settings, even when running the stock, unrooted ROM. I'm waiting to root my G5S+ until after an official Oreo update. Is this a limitation of the stock ROM?
My concern is mostly for when I travel out of the country. I know from past experience I'll need to be able to select the proper APN to get the best connectivity, but I've also needed to select the correct APN locally sometimes like when my phone(s) freak out and only connect to the CDMA_0 APN so I'm stuck on 3G.
Click to expand...
Click to collapse
There should be, even on stock. Might be a problem with the sim - contact Sprint for help
Phazmos said:
There should be, even on stock. Might be a problem with the sim - contact Sprint for help
Click to expand...
Click to collapse
Oh, I already have contacted Sprint several times, and had the SIM switched out 3x now. This is a different type of Sprint SIM than I had in my Nexus 6. I think it's probably going to require root and modifying the build.prop or even a custom ROM, which I don't really want to do until the Oreo OTA comes out or at least a much more stable custom ROM than what we have now for this phone.
The Sprint network has gotten a little weird. First this new 3-in-one SIM, which seems to have locked-down APN settings, and then this phone also only has an IPv6 IP#, which is causing a couple problems with monitoring my IP security cameras at both my homes (neither of my ISP's are fully on IPv6 yet), but also even Google Weather and the Android Wear Play Store won't connect on my Asus ZenWatch 3 paired through this phone and only using mobile data. If I connect the phone to wifi (anywhere -- home, public, etc.), the IP cameras, Google Weather, and Wear Play Store all work fine. It's just bizarre that Sprint isn't running a dual stack IPv4/IPv6 network until everything is IPv6. Most things work fine on my phone -- regular Play Store, Netflix, all social media, and even TeamViewer and Plex, which both are hosted the same IPv4 networks that have the IPv4 security cameras . I guess it's because all these other services are running some kind of dual stack configuration at their end, but I'm very surprised that Google Weather and the Wear Play Store apparently is not.
I've yet to find anyone else who is using this phone on Sprint to confirm that they're encountering the same thing I am.
internetpilot said:
Oh, I already have contacted Sprint several times, and had the SIM switched out 3x now. This is a different type of Sprint SIM than I had in my Nexus 6. I think it's probably going to require root and modifying the build.prop or even a custom ROM, which I don't really want to do until the Oreo OTA comes out or at least a much more stable custom ROM than what we have now for this phone.
The Sprint network has gotten a little weird. First this new 3-in-one SIM, which seems to have locked-down APN settings, and then this phone also only has an IPv6 IP#, which is causing a couple problems with monitoring my IP security cameras at both my homes (neither of my ISP's are fully on IPv6 yet), but also even Google Weather and the Android Wear Play Store won't connect on my Asus ZenWatch 3 paired through this phone and only using mobile data. If I connect the phone to wifi (anywhere -- home, public, etc.), the IP cameras, Google Weather, and Wear Play Store all work fine. It's just bizarre that Sprint isn't running a dual stack IPv4/IPv6 network until everything is IPv6. Most things work fine on my phone -- regular Play Store, Netflix, all social media, and even TeamViewer and Plex, which both are hosted the same IPv4 networks that have the IPv4 security cameras . I guess it's because all these other services are running some kind of dual stack configuration at their end, but I'm very surprised that Google Weather and the Wear Play Store apparently is not.
I've yet to find anyone else who is using this phone on Sprint to confirm that they're encountering the same thing I am.
Click to expand...
Click to collapse
I'm glad I never used Sprint, mainly cuz I've heard of so many problems with them over the years, and where I am it's basically att or Verizon if ya want any kind of coverage (rural + mountains = shirty cell coverage). Did you get the phone from Sprint? I'm wondering if it's locked down for Sprint - last time I used a locked down device was about 6 years ago. I always thought apns were handled by the os, but if it's locked down, it could be handled by the sim. Now I'm curious - what would happen if you popped in a sim from one of those other devices that do work?
Unlock, root and roms - not many available right now (new devices always take a while - especially if uptake is slow), but what's out there now are pretty much stable enough for daily use. This device is supposed to get Oreo, but probably not till sometime next year (I'm not running it yet but only cuz the features I want aren't there yet). Ipv6 implementation - lol - I've worked with a few network engineers over the years and when the talk of ipv6 started up, they went crazy. Implementing it, even on a small scale isn't an easy thing, imagine on a nation wide, or world wide scale. It started about 5 years ago, and it'll probably take another 5+ before everything is compatible. Anyway, I ramble - good luck , I do hope it gets sorted out for ya!
Phazmos said:
I'm glad I never used Sprint, mainly cuz I've heard of so many problems with them over the years, and where I am it's basically att or Verizon if ya want any kind of coverage (rural + mountains = shirty cell coverage). Did you get the phone from Sprint? I'm wondering if it's locked down for Sprint - last time I used a locked down device was about 6 years ago. I always thought apns were handled by the os, but if it's locked down, it could be handled by the sim. Now I'm curious - what would happen if you popped in a sim from one of those other devices that do work?
Unlock, root and roms - not many available right now (new devices always take a while - especially if uptake is slow), but what's out there now are pretty much stable enough for daily use. This device is supposed to get Oreo, but probably not till sometime next year (I'm not running it yet but only cuz the features I want aren't there yet). Ipv6 implementation - lol - I've worked with a few network engineers over the years and when the talk of ipv6 started up, they went crazy. Implementing it, even on a small scale isn't an easy thing, imagine on a nation wide, or world wide scale. It started about 5 years ago, and it'll probably take another 5+ before everything is compatible. Anyway, I ramble - good luck , I do hope it gets sorted out for ya!
Click to expand...
Click to collapse
No, it's a carrier independent unlocked phone that I bought from BestBuy.com (because they offered the best price for the 64gb version through a Cyber Monday sale). Except for the iPhone (and maybe the newer Samsung models), Sprint phones don't have removable SIMs -- they're built-in to the phone making them a special Sprint-only phone. That's the way my Samsung Galaxy Note 2 was. After my Note 2, I bought an unlocked Google (Motorola) Nexus 6 and used a SIM to use it on Sprint (and had access to APN setting as soon as I activated the phone), but that SIM isn't compatible with the G5S+ even though they're both Motorola phones, have the same radios, etc. I'm pretty sure my current problem is the SIM, but I don't think it's unsolvable. I just think I'll need to root and mod or ROM the device to get access to those settings. I know this is one of Sprint's newest SIMs (they have like 22 different SIMs), so I'm sure this is just another attempt by Sprint to lock down unlocked carrier independent phones on their network to help reduce excessive roaming (on Verizon towers) which costs Sprint money.
I've been on Sprint for like 15 years. The only reason I stayed on them is because the others aren't really any better, and Sprint is the only one who truly offers unlimited everything (which is really good to have for a family of six). Starting like 3 years ago (when Sprint and Samsung abruptly abandoned the Samsung Galaxy Note 2 rather early), I refused to buy Sprint locked-down phones because they require to sign another 2 year contract commitment. Whereas right now if Sprint ticks me off (like they did a couple of years ago when they sent me a $500 bill for "free" international roaming), I can just immediately drop them and move on with no penalty and even take my phone with me.
This is the first Android phone I've owned that I haven't immediately rooted. I even rooted all my family's locked Sprint phones. There just isn't much support for this phone from 3rd-party devs (yet or maybe ever since it's just a "special edition" upgrade?), so I really want that OTA Oreo update in place before I root it. I came pretty close to immediately rooting this phone, but then decided not to when saw some people had problems getting it back to stock enough to take the OTAs from Moto. I actually like the Moto Android (along with a heavily themed Nova launcher) experience enough to not feel the overwhelming need for a custom ROM, so about the only thing I really want root for is to get a better camera app (preferably Google Camera), wifi tethering, and Titanium Backup. I'm even getting used to the stock Moto camera app, so I'm not really feeling the pressing need for the Google Camera as much. I wouldn't mind getting LineageOS 15 on here, but there isn't an official version and it doesn't seem very stable yet on any device. I tend to keep my phones for a while (three years for my Nexus 6 and Note 2), so I tend to outlast most 3rd-party dev ROM support, which is why I tend to just go with LineageOS (and before that CyanogenMod) which doesn't just vanish one day like individual dev ROMs do. We'll see what happens. Hopefully this phone will start seeing more developer activity. I was originally going to get the Moto G5+, which does have a lot more dev support, but considering how long I tend to keep phones, it didn't make sense not to buy the latest/greatest version.
I'm sure it will all eventually work out. Worst case scenario is that during a European vacation next Summer I won't be able to take full advantage of Sprint's free low speed international data roaming and texting, but even then I can always just grab a local PAYG SIM and use it.
internetpilot said:
No, it's a carrier independent unlocked phone that I bought from BestBuy.com (because they offered the best price for the 64gb version through a Cyber Monday sale). Except for the iPhone (and maybe the newer Samsung models), Sprint phones don't have removable SIMs -- they're built-in to the phone making them a special Sprint-only phone. That's the way my Samsung Galaxy Note 2 was. After my Note 2, I bought an unlocked Google (Motorola) Nexus 6 and used a SIM to use it on Sprint (and had access to APN setting as soon as I activated the phone), but that SIM isn't compatible with the G5S+ even though they're both Motorola phones, have the same radios, etc. I'm pretty sure my current problem is the SIM, but I don't think it's unsolvable. I just think I'll need to root and mod or ROM the device to get access to those settings. I know this is one of Sprint's newest SIMs (they have like 22 different SIMs), so I'm sure this is just another attempt by Sprint to lock down unlocked carrier independent phones on their network to help reduce excessive roaming (on Verizon towers) which costs Sprint money.
I've been on Sprint for like 15 years. The only reason I stayed on them is because the others aren't really any better, and Sprint is the only one who truly offers unlimited everything (which is really good to have for a family of six). Starting like 3 years ago (when Sprint and Samsung abruptly abandoned the Samsung Galaxy Note 2 rather early), I refused to buy Sprint locked-down phones because they require to sign another 2 year contract commitment. Whereas right now if Sprint ticks me off (like they did a couple of years ago when they sent me a $500 bill for "free" international roaming), I can just immediately drop them and move on with no penalty and even take my phone with me.
This is the first Android phone I've owned that I haven't immediately rooted. I even rooted all my family's locked Sprint phones. There just isn't much support for this phone from 3rd-party devs (yet or maybe ever since it's just a "special edition" upgrade?), so I really want that OTA Oreo update in place before I root it. I came pretty close to immediately rooting this phone, but then decided not to when saw some people had problems getting it back to stock enough to take the OTAs from Moto. I actually like the Moto Android (along with a heavily themed Nova launcher) experience enough to not feel the overwhelming need for a custom ROM, so about the only thing I really want root for is to get a better camera app (preferably Google Camera), wifi tethering, and Titanium Backup. I'm even getting used to the stock Moto camera app, so I'm not really feeling the pressing need for the Google Camera as much. I wouldn't mind getting LineageOS 15 on here, but there isn't an official version and it doesn't seem very stable yet on any device. I tend to keep my phones for a while (three years for my Nexus 6 and Note 2), so I tend to outlast most 3rd-party dev ROM support, which is why I tend to just go with LineageOS (and before that CyanogenMod) which doesn't just vanish one day like individual dev ROMs do. We'll see what happens. Hopefully this phone will start seeing more developer activity. I was originally going to get the Moto G5+, which does have a lot more dev support, but considering how long I tend to keep phones, it didn't make sense not to buy the latest/greatest version.
I'm sure it will all eventually work out. Worst case scenario is that during a European vacation next Summer I won't be able to take full advantage of Sprint's free low speed international data roaming and texting, but even then I can always just grab a local PAYG SIM and use it.
Click to expand...
Click to collapse
I've been following the few thread there are on this phone since I got it (about a month now), and others have had the same (no apn settings or can't change them) issue, but I just figured it was noob issues as I've always modified the apn and never had a problem, on stock or any of the roms available now, and I've tried them all. I'm an old tech guy (in age and computer experience - took my first computer class in 77) and at this point it's in my blood and I'm to old to change my ways! Still curious though - what do ya mean by the by sim wasn't compatible? Granted I'm on straight talk, but been using the same SIM - starting with the n5, then 6p, now g5s plus - I just cut it down to size when it went to the micro format. I to hope to see more work for this thing. Almost makes me want to get back into building again (been like 6+ years since I built a rom) but I just don't want to spend the time, which I don't really have anyway. I thought about the g5+, but I can't go back to a smaller screen. Yeah it wasn't much smaller, and has same cpu, and probably a better camera, but this pig will do. And with finger print actions and expanded desktop, screen is the same size as my 6p (which I was extremely happy with till the big cores shirt the bed - still running though). Wish the camera was as good, but if I really want to take a good picture, I have my nikon d5100 (hacked of course)!
Again, good luck, I'm sure you'll get it fingered out eventually!
Phazmos said:
I've been following the few thread there are on this phone since I got it (about a month now), and others have had the same (no apn settings or can't change them) issue, but I just figured it was noob issues as I've always modified the apn and never had a problem, on stock or any of the roms available now, and I've tried them all. I'm an old tech guy (in age and computer experience - took my first computer class in 77) and at this point it's in my blood and I'm to old to change my ways! Still curious though - what do ya mean by the by sim wasn't compatible? Granted I'm on straight talk, but been using the same SIM - starting with the n5, then 6p, now g5s plus - I just cut it down to size when it went to the micro format. I to hope to see more work for this thing. Almost makes me want to get back into building again (been like 6+ years since I built a rom) but I just don't want to spend the time, which I don't really have anyway. I thought about the g5+, but I can't go back to a smaller screen. Yeah it wasn't much smaller, and has same cpu, and probably a better camera, but this pig will do. And with finger print actions and expanded desktop, screen is the same size as my 6p (which I was extremely happy with till the big cores shirt the bed - still running though). Wish the camera was as good, but if I really want to take a good picture, I have my nikon d5100 (hacked of course)!
Again, good luck, I'm sure you'll get it fingered out eventually!
Click to expand...
Click to collapse
25-year career network engineer here myself -- I was on the internet since before it was called the internet (I guess "world wide web" didn't sound as kewl ). At this point in my life, I don't find technology as "fascinating" as I used to, and I pretty much just want it to work for me right out of the box. I know, I know...pipe dream. What's annoying for me is that I know this is a Sprint SIM/network issue (especially the IPv6 part), but to actually communicate with someone who even understands my questions is impossible because they're not working the help desk chat lines. Oh, well...I could go on and on with all kinds of funny stories, but the short of it is that I usually just fix my issues myself.
By the SIM being incompatible I mean just that. I took the SIM out of my Nexus 6 (which I loved, especially the camera -- broke my heart when it started randomly rebooting after 3 years of faithful service) and popped it in the G5S+ and it said "Incompatible SIM" and wouldn't register on the Sprint network. So, I took it to a corporate Sprint store (where I got the SIM for the Nexus 6) and thankfully a very knowledgeable employee was there, who said, "Yep, the G5S+ takes a specific model number of nano SIM." He popped that specific SIM in the G5S+, and it pretty much came right up on the Sprint network without an issue except for the APN thing and the IPv6 thing (which I discovered later). I have spoken with a mid-level Sprint network tech who told me that the whole IPv6 isn't my SIM as much as it's when I added that SIM and phone to the Sprint network. He said all new phones after a certain date are only getting IPv6. They supposedly were going to do something to my account that forced me back on IPv4, but it didn't actually work. They also said that it would only be for a few months anyway, because they're planning on converting everyone over very soon.
This phone is 1/2" smaller than my Nexus 6, but I actually like that. I feel like I'm on a tiny phone again...haha. Anyone I tell that to quickly points out that my G5S+ is a huge phone. I didn't think I'd like the fingerprint scanner, but I really do. I also thought I'd miss the dual front speakers on the Nexus 6, but I don't really even notice it since this speaker is so loud. I do miss the Nexus 6 camera which was superb, but I'm actually getting the hang of the G5S+ camera. I'm finding myself using the "professional" (manual) mode feature a lot, but I only change the ISO to 200 and leave everything else automatic and the pictures are vastly improved. If Moto would just provide an update that would allow post-processing to be turned off, it might actually be a very good camera. I too have a couple of really nice dedicate digital cameras that can take care of anything I really need in higher end photography or video. I've always only used my phone camera because I always have it with me. For tourist stuff, family events, etc., I always bring my real camera(s) anyway.
I've created my own custom ROMs and kernels before, but it's always just been modifying or adding to someone else's work, so I just used it myself and never released it here on XDA or anything. Depending on how things go for others, I might try doing my own LineageOS builds, but I'd much rather see an official build get going for this phone and just use that. But I said, I really don't mind that stock Moto ROM that much. It's pretty much vanilla Android, and once I root it a lot of the little customizations that go into most ROMs could probably be applied to the stock ROM in the form of a mod. We'll see.
Thanks again for the replies and commiserations!
internetpilot said:
25-year career network engineer here myself -- I was on the internet since before it was called the internet (I guess "world wide web" didn't sound as kewl ). At this point in my life, I don't find technology as "fascinating" as I used to, and I pretty much just want it to work for me right out of the box. I know, I know...pipe dream. What's annoying for me is that I know this is a Sprint SIM/network issue (especially the IPv6 part), but to actually communicate with someone who even understands my questions is impossible because they're not working the help desk chat lines. Oh, well...I could go on and on with all kinds of funny stories, but the short of it is that I usually just fix my issues myself.
By the SIM being incompatible I mean just that. I took the SIM out of my Nexus 6 (which I loved, especially the camera -- broke my heart when it started randomly rebooting after 3 years of faithful service) and popped it in the G5S+ and it said "Incompatible SIM" and wouldn't register on the Sprint network. So, I took it to a corporate Sprint store (where I got the SIM for the Nexus 6) and thankfully a very knowledgeable employee was there, who said, "Yep, the G5S+ takes a specific model number of nano SIM." He popped that specific SIM in the G5S+, and it pretty much came right up on the Sprint network without an issue except for the APN thing and the IPv6 thing (which I discovered later). I have spoken with a mid-level Sprint network tech who told me that the whole IPv6 isn't my SIM as much as it's when I added that SIM and phone to the Sprint network. He said all new phones after a certain date are only getting IPv6. They supposedly were going to do something to my account that forced me back on IPv4, but it didn't actually work. They also said that it would only be for a few months anyway, because they're planning on converting everyone over very soon.
This phone is 1/2" smaller than my Nexus 6, but I actually like that. I feel like I'm on a tiny phone again...haha. Anyone I tell that to quickly points out that my G5S+ is a huge phone. I didn't think I'd like the fingerprint scanner, but I really do. I also thought I'd miss the dual front speakers on the Nexus 6, but I don't really even notice it since this speaker is so loud. I do miss the Nexus 6 camera which was superb, but I'm actually getting the hang of the G5S+ camera. I'm finding myself using the "professional" (manual) mode feature a lot, but I only change the ISO to 200 and leave everything else automatic and the pictures are vastly improved. If Moto would just provide an update that would allow post-processing to be turned off, it might actually be a very good camera. I too have a couple of really nice dedicate digital cameras that can take care of anything I really need in higher end photography or video. I've always only used my phone camera because I always have it with me. For tourist stuff, family events, etc., I always bring my real camera(s) anyway.
I've created my own custom ROMs and kernels before, but it's always just been modifying or adding to someone else's work, so I just used it myself and never released it here on XDA or anything. Depending on how things go for others, I might try doing my own LineageOS builds, but I'd much rather see an official build get going for this phone and just use that. But I said, I really don't mind that stock Moto ROM that much. It's pretty much vanilla Android, and once I root it a lot of the little customizations that go into most ROMs could probably be applied to the stock ROM in the form of a mod. We'll see.
Thanks again for the replies and commiserations!
Click to expand...
Click to collapse
Lmfao - I know exactly how ya feel! I "retired" about 5 years ago, but people ask what did for a living and I say computers - then the questions start coming. I don't mind really, but I'm more thrilled by hitting a good golf shot than talking computers again. Now when they ask what I do I say , play golf! And leave it at that. Still, I just can't help myself when it comes to noobs - I still help folks out when I can, although my patience is much shorter than it used to be. It still amazes me how people do things without knowing their arse from a hole in the wall (xda has become pretty much a source of amusement for me nowadays). I did the same with roms, never went public with any - mostly cuz I didn't have the patience for stupid questions about things I've explained clearly. Some just don't appreciate the humor in giving a stupid answer to a stupid question! Oh well! Really most roms out there have more bloat than a stock rom - way too many "features" I'll never use - all I need is date in status bar (why this isn't a stock feature is beyond me), status bar brightness (auto brightness is always either to bright or to dim) and keyboard cursor control - anything more is useless and if I don't use it, I don't want it. I like things lean and mean. Really the main reason I root is to load a custom hosts file, I've been ad free for too long to start seeing them now. I thought about the n6 when it came out, but I only had the n5 for a year and wasn't ready to upgrade and 6 in did sound big (shamu was a perfect name for it). Of course I did jump on the 6p when it came out, and loved it, now I can't do anything smaller than 5.5 (that may be more a comment on eyes that are almost 60 yrs old though). At this stage, bigger is definitely better! And look at that, I ramble again (nothing on the golf channel so I run on). Anyway, pleasure chatting - and best of luck with the issue - sounds like it'll be short lived. And may be with the trouble - it is a decent device, plenty of power for most uses (only slowness I see is working big spreads in open office) and with my usage 10+ hrs of screen on time is easy to hit and have something like 20% battery left. A good deal for the $$ spent. Enjoy!
Okay, after looking into it more, here's what I think is happening/going to happen. I found a dial code that got me to a really good phone information screen (*#*#4636#*#*). I also found a site that stated country by country the compatibility of the US version of this phone when used internationally. It can pretty much get 4G in just about every country, so the Sprint international roaming feature should at least get me 2G, which is all they advertise anyway. Through the above dial code, I can choose from a lot longer list of Preferred Network Types, including GSM only, GSM/WCDMA, TD-SCDMA, etc. When I select these, it tries unsuccessfully to connect to that network type, and when it can't it just reverts back to LTE/CDMA (the Sprint default). I think that the APN option won't show up on the menu until I successfully connect to a network other than Sprint's. I'll find out next Summer as we're planning on going to Europe. At least I now know for sure that this phone can operated internationally just fine, so I can always go the PAYG SIM route. I looked into it on previous trips with my Nexus 6, and there are travel websites that tell you exactly the best SIM service to get for each country.
Otherwise, like I said, it seems to be working fine on Sprint. On my Nexus 6 I would have problems with it switching APNs on me from the Sprint LTE APN to the one of the 3G CDMA APNs so I'd lose 4G LTE service until I switched it back. I haven't had that problem with my G5S+ so far, so I haven't "needed" the APN option in the menus yet. Hopefully I won't. I'm about to go from Virginia to Florida for the Christmas holidays, so it will be interesting to see how things work in a different location. Sprint service at my Florida house isn't exactly stellar (none of the providers are), so it should be a good test of this phone and the lack of access to APN settings.
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
internetpilot said:
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
Click to expand...
Click to collapse
Ok yes I'm on Sprint. So I can get to those apn settings but I can't add an apn.. exactly how do you do that.. Yes I can edit the only existing one just can't add any.
edit APN settings for IPV4
also posted here: https://forum.xda-developers.com/mo...ing-ipv4-address-sprint-t3747256#post76243857
First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
gravityecho said:
also posted here: https://forum.xda-developers.com/mo...ing-ipv4-address-sprint-t3747256#post76243857
First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
Click to expand...
Click to collapse
Just found easier/better way to get/test IPV4: dial *#*#4636#*#* select phone info, from this screen you can run ping test to see if IPV6 and/or IPV4 is working. In my case, changing network type from "LTE/CDMA auto (PRL)" to "CDMA only" gave me a pass ping on IPV4.
This seems like a much easier/faster/better method than previous post and is now my preferred workaround method.
gravityecho said:
Just found easier/better way to get/test IPV4: dial *#*#4636#*#* select phone info, from this screen you can run ping test to see if IPV6 and/or IPV4 is working. In my case, changing network type from "LTE/CDMA auto (PRL)" to "CDMA only" gave me a pass ping on IPV4.
This seems like a much easier/faster/better method than previous post and is now my preferred workaround method.
Click to expand...
Click to collapse
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
internetpilot said:
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
Click to expand...
Click to collapse
Yeah after talking to support at my ISP (Cox who doesn't support IPv6 yet at least in my area), Sprint (who would love to sell me another phone), Motorola (who suggested I reset app preferences and restart) and Best buy (who didn't have a clue but again would love to sell me another phone), yesterday I had enough and returned it. It's staggering how many people in tech support fields have no idea what IPv4, IPv6, and APNs are. One support person at sprint thought IPv4 meant Iphone 4... Back to my trusty Note 4 with it's emmc problem and cinet.spcs.
internetpilot said:
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
Click to expand...
Click to collapse
I just recently bought a G5S Plus to replace my G5 Plus, because the screen on my G5 is cracked and I was going to fix the screen, but then I've found that the Micro USB port on the bottom is also growing "lose" (I HATE!!!! Micro USB because they always wear out on my phones).
Anyway, I went to "activate" my new G5S+ on the Sprint web page and it just said sorry they can't help w/that, I have to "Speak to someone for assistance" (but they didn't show me what phone number to call).
Glad to see the phone will actually work on Sprint! (Since I already bought it, it would be a big deal for me if it did not!).
I have not rooted mine yet, but plan to soon. I am just not sure what ROM to use yet because it seems like these days there is no such thing as a custom ROM without problems. I sure miss the days of my Samsung Galaxy S3 when most ROMs I tried seemed to be basically flawless and better than Stock, or, at least as good, in every way.
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
internetpilot said:
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
Click to expand...
Click to collapse
Damn, wow, that really sucks. I have this phone, it's too late to return it, and I've got about 6 months left of my "unlimited everything" from sprint for approximately $3 per month.
critofur said:
I just recently bought a G5S Plus to replace my G5 Plus, because the screen on my G5 is cracked and I was going to fix the screen, but then I've found that the Micro USB port on the bottom is also growing "lose" (I HATE!!!! Micro USB because they always wear out on my phones).
Anyway, I went to "activate" my new G5S+ on the Sprint web page and it just said sorry they can't help w/that, I have to "Speak to someone for assistance" (but they didn't show me what phone number to call).
Glad to see the phone will actually work on Sprint! (Since I already bought it, it would be a big deal for me if it did not!).
I have not rooted mine yet, but plan to soon. I am just not sure what ROM to use yet because it seems like these days there is no such thing as a custom ROM without problems. I sure miss the days of my Samsung Galaxy S3 when most ROMs I tried seemed to be basically flawless and better than Stock, or, at least as good, in every way.
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Damn, wow, that really sucks. I have this phone, it's too late to return it, and I've got about 6 months left of my "unlimited everything" from sprint for approximately $3 per month.
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Yep, welcome to my world! I think we're the only two people on the Moto G5S Plus on Sprint here! I was a little surprised when the SIM from my Motorola Nexus 6 didn't work in the Moto G5S Plus, but that's probably the reason you have to talk to someone or go to a Sprint store to activate it because this phone does require a rather specific SIM that's different from the previous Moto G and E models. At least Sprint finally solved the IPv6 issues that were going on when I first got this phone. That was pretty bad. It got better when my home internet providers (Comcast and Verizon at two different houses) finally upgraded to IPv6, but Sprint really shouldn't have pulled the trigger on implementing IPv6 so early. To this day only like 25% of the entire internet is on IPv6 and in the world only like 50 countries have more than 5% of IPv6 implemented.
I've literally tried every ROM posted here and even the unofficial versions of very popular ROMs (that have always worked for me on my Android phones with Sprint) like Dirty Unicorns, Resurrection Remix, LineageOS, etc., all do the same thing. They all seem to be using the same proprietary blobs or base or whatever (I'm not a developer), and they just simply don't work (or are at least VERY sketchy) on Sprint. I've been rooting/ROMing Android since my first phone almost a decade ago (HTC EVO 4G), and never had these problems on Sprint before this phone. My immediate previous phone was also a Motorola (Google Nexus 6), and I never had any problem with Sprint and custom ROMs on that phone.
I actually just recently flashed everything back to unrooted stock Nougat, took the Oreo update and all the security updates, and didn't even bother to re-root it. Sprint put a free 50GB/month wifi hotpot on every phone on my account, and the Camera2 API is activated in the stock Oreo ROM, so other than flashing a custom ROM, those were my two main reasons for rooting and they're no longer needed. So, I'm currently happily running stock unrooted Oreo with Nova Launcher.

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