S4 active microphone and reciever not working during the call - Galaxy S 4 Active Q&A, Help & Troubleshooting

My samsung s4 have`s a problem with microphone and reciever during calls.Dony have warranty .I`ved tryied with different firmwares restore and reset but no effect.In test menu they work perfect.I went to a service and said that is the audioc/codec driver (HARDWArE).Can someone help me with this problem? Or can you tell me an application that can be used to recieve calls that is using multimedia mic ?

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Bluetooth Handsfree on MEX-BT2500 - Incoming Calls don't Work

I have an MDA Vario III branded phone using the HTC ROM 1.56.405.5 and a sony MEX-BT2500 (Bluetooth enabled stereo with A2DP).
http://www.audio66.com/product.asp?id=5616&cat=1&man=6&main=1&userid=&firstsel=cat&variation=
The A2DP works well (except it's a pain to enable/disable it using the WM6 interface!) and I can make outgoing calls fine with the phone paired with the Sony but when incoming calls come in, the ringer is routed to the stereo but when I answer it the voice doesn't and I have to hang up and call the person back.
I paired my work Nokia with the stereo and both incoming and outgoing calls work fine.
I tried the original T-Mobile ROM and still had the same trouble.
I'm assuming (with no knowledge of what I am talking about) that the bluetooth stack on WM6 has some issue with routing incoming calls but I can't find any reference to this problem anywhere else and it would seem to be the kind of problem I'd expect millions of users to have a problem with and that there would be a lot of posts.
Does anyone else use bluetooth handsfree? Does it work properly? Does anyone use a bluetooth stereo and A2DP? Does it work properly? Does anyone know if there's a fix?
Thanks for the info in advance...
mine works Ok with my BT2500 although sometimes it needs to be re-paired
Info
Can you tell me what ROM version you have and what model your phone is, radio version, installed programs etc? so I can try changing things.
If you hae a2dp music being streamed and a call comes in does it still work?
ROM is UK Vodafone out-of-the box original (v1615 = Tytn II) 1.56.161.4
Radio is 1.27.12.11
Have Seuth255's A2DPFix from the Hermes forums (prevents skipping)
MS Voice Command V1.6 (i have a SE BT headset too)
Remainder are general apps, gps etc.
haven't tried a call when music is streaming. will do later and let you know
Works for me too, with the original HTC ROM.
Everything is working fine here. I have a MEX-BT2507X, and there's some random 0.2sec cut every 15mins of playtime, but that's not a problem.
Have you used the quickfix from HTC?
jym04 said:
Everything is working fine here. I have a MEX-BT2507X, and there's some random 0.2sec cut every 15mins of playtime, but that's not a problem.
Have you used the quickfix from HTC?
Click to expand...
Click to collapse
I didn't know about the HTC Quickfix. I've just downloaded it and installed but haven't got round to leaving the PC to test it yet. I'll give it a go later and post back.
Fingers crossed...
Audio not working
My audio is not playing through the car speakers with the BT-2500. I had it professionally installed, but was running late to class so I didn´t fully test it until I got home a few hours ago.
I can control the tracks and play/pause, accept/end calls, and the dash microphone works, but my audio is not being pushed and played for some some reason (does work for CD, and Radio). I tried repairing numerous times, resets, and different programs, but no luck... but audio push worked great on a handsfree kit.
any ideas are greatly appreciate... I will take this back to the shop tomorrow, but I would like to know if anybody else experienced this and how they fixed it.
Thanks!! =)
btw, I use stock AT&T rom
eayuwna said:
I didn't know about the HTC Quickfix. I've just downloaded it and installed but haven't got round to leaving the PC to test it yet. I'll give it a go later and post back.
Fingers crossed...
Click to expand...
Click to collapse
...much, much later...
I finally got round to trying it out and even with the quickfix I still have the same problem. My mate also has a Kaiser so I borrowed that (UK O2 ROM I think) and that doesn't work either.
Most odd. maybe I'll ring Sony.
I have the same problem with my Jabra 620s. Maybe somethings wrong with the headset itself?
Can you let me know ur ROM, radio versions so I can see if we have anything the same.

Microphone does not work

Hi,
I've been using a SGS GT-I9000 for a year and a half and since and since a few days, during voice calls, the microphone is very low (People don't hear me). sometimes it works fine but sometimes it doesn't.
I tried using the voice record app but it doesn't work very well.
I bought a new bluetooth handsfree set and I don't know whether this is because of it (maybe it changes some microphone settings). It works fine with the bluetooth handsfree set.
I tried to perform a factory reset using the command *2767*3855# but it still doesn't work very fine.
My android is v2.3.5 - I9000XXJVT - Kernel [email protected] #2.
Is there a way to reset the microphone gain setting to its factory value ?
Or is there a way to configure the microphone gain to fix this issue ?
thanks for your help.
Alex.
I don't know any software issues related to microphones.
But no using a Bluetooth headset doesn't effect your microphone.
If you have the stock headset try it and if that solves the problem you should get your microphone checked at a Samsung Service center.
P$N said:
I don't know any software issues related to microphones
Click to expand...
Click to collapse
but there are some... but I can't post any urls untill I post 10 message on the forum...
P$N said:
If you have the stock headset try it and if that solves the problem you should get your microphone checked at a Samsung Service center.
Click to expand...
Click to collapse
It will work for sure cause it's not the same microphone, it's a different input line.
I remembered I gave a try to intelli ring which change the mic sensitivity, i installed it again to push the sensitivity to its maximum value and the last person I called could hear me. I don't know for sure it this was the real reason why my mic didn't work.
I guess it's possible to change the microphone sensitivity (search on google play for AudioBoost 2).

[Q] Mic problem after upgrading

Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Arif Arslan said:
Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Click to expand...
Click to collapse
Hi Arif,
I am also facing same problem after upgrading lolipop in my Z2, i went to Sony Center they enabled Hearing Aids option in call settings
now my voice is clear to the callers. I am not sure weather it's an hardware issue or software issue.
Go to Settings then Call there you can find Hearing Aids
Thank you,
Raam.

Rk3188 1din (Eonon Ga1312) mic issue

Hello, some days ago i bought the device in subject for my car.
But when I tried the microphone to use with Google Now or to recall some contact in Contacts through the voice I noticed that the mic didn't work.
I don't know why.
For the calls with bluetooth the microphone works fine..
Edit: for the calls also doesn't work. I noticed wrong..[emoji57]
Edit: i talked with technical assistance and the operator said that my car stereo doesn't mount a hardware for voice commands but only the microphone for the calls. Infact after deeper tests i noticed that the mic works fine during the calls..
Sent from Note 4 device - Rome - Italy
I'm new to the subject (didn't buy a HU yet) but, from what I've read around in the last days, this is a known issue.

Microphone not working in call

All of a sudden, my microphone does not work in a call. Regardless of if I originate the call or answer a call, the other party can not hear me. Works fine through speaker phone or Bluetooth. I've searched as much as I can online for a fix, but no results. So far I have done the following:
-Installed a third party phone app
-Tried safe mode
-Tried to repair in the Xperia Companion app on my PC (actually made things worse - couldn't make or receive calls)
-Full restore to factory defaults (fixed the call issues, but not the mic issue)
The tests in the support app fails to hear a frequency change.
Since the microphone works in speak phone, I assume this is still a software issue and not a hardware issue (unless the speakerphone uses a different mic).
I'm stuck and could use some advice.
Thanks
I have the same problem for several months
I have the impression that I had this problem since I put underwater
the only solution I found is to put in loudspeaker or use headphones

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