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Hello everyone, last 06/22 I bought 2 Captivates on ebay, rootted and upgraded to Froyo (I897UCKB1).
About a week later one of the devices was sitting in my desk by my side, went out of the blue it lighted up the screen and activated the DeskHome app, when I closed the app the homecreen was stuck in landscape mode.
After much writting to the seller and browsing the web, I reflashed the device, went to stock Android 2.1, connected the devices to Mini Kies, updated firmware back to Android 2.2 (I897UCKB1), everything seemed fine but the next morning the issue was back.
Then I rooted the device and with Titanium Banckup, uninstalled all AT&T apps, yet about 4, maybe 5 hours later, the homescreen again set itself in landscape mode. Calibrating the device doesn't help.
Anyone knows how to fix this?
The other devices works perfectly.
In case you think its relevant, I live in Venezuela and my mobile company is Telefonica Movistar.
Thanks.
rupalazzi said:
Hello everyone, last 06/22 I bought 2 Captivates on ebay, rootted and upgraded to Froyo (I897UCKB1).
About a week later one of the devices was sitting in my desk by my side, went out of the blue it lighted up the screen and activated the DeskHome app, when I closed the app the homecreen was stuck in landscape mode.
After much writting to the seller and browsing the web, I reflashed the device, went to stock Android 2.1, connected the devices to Mini Kies, updated firmware back to Android 2.2 (I897UCKB1), everything seemed fine but the next morning the issue was back.
Then I rooted the device and with Titanium Banckup, uninstalled all AT&T apps, yet about 4, maybe 5 hours later, the homescreen again set itself in landscape mode. Calibrating the device doesn't help.
Anyone knows how to fix this?
The other devices works perfectly.
In case you think its relevant, I live in Venezuela and my mobile company is Telefonica Movistar.
Thanks.
Click to expand...
Click to collapse
Try a custum rom first , to see if this issue is still present .You can try mine , look at my sig .
you could also tilt the phone up
nah, but you could also try the KF1 gingerbread. IF your ready to read.
I just had the same issue. I uninstalled desk home as it kept activating on screen lock. I found that alone didn't fix the issue. I then rebooted my phone with my headphones plugged in hoping to take the phone out of its perma docked mode and it worked; I'm not stuck in landscape mode anymore. I think the root cause is DeskHome.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same issue recently and no matter what i tried (going back to stock, or a custom rom) nothing seemed to work. Then I noticed that even though i was wiping the cache and user data there was still data and settings left over from previous roms. I had tried to recalibrate the horizontal but it didn't seem to want to calibrate. I used one of the stock roms that gave me the option to master clear wiped everything then went to stock and then to a custom rom. After that the recalibration worked and I was able to calbrate it and get it to work properly.
I would try to calibrate it and see if that functions properly. If as in my case when it is perfectly level it will not calibrate that could be your issue.
Please post in Q&A.
http://forum.xda-developers.com/showthread.php?t=1161106
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.
yccindia said:
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.
Click to expand...
Click to collapse
Please don't post the same question in multiple threads - it's a borderline spam maneuver, and not a good way to get the ball rolling on getting help.
Yes you can upgrade from to Gingerbread - if you're still on 2.2, just look for a Gingerbread rom you like, and most of them will post instructions on how to make the jump to Gingerbread.
If you still can't find out how to get there, look for something called the Heimdall one-click to stock UCKH3. That will get you there.
yccindia said:
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.
Click to expand...
Click to collapse
Hi sandy!
F-ing read the forum rules!
Yes. But you need to be a big girl and find out how on your own.
Sent from my SAMSUNG-SGH-I897 using XDA App
I just have updated my mobile from 2.2.1 to 2.3.4, i used this forum tutorial - http://forum.xda-developers.com/showthread.php?t=1139050
I have issue - my phone is turning off for no reason, you know i don't have lots of apps only fb,twitter,skype and 'advanced task killer'
actually when I am doing Skype video calls, writing SMS or anything else my phone just changed to 'black screen' every couple hours and afterwards my Samsung turning off with sound. To turn on I need take battery off and then into back then he allow to turn on...
before I updated I had little bit similar situation, my phone had 2.2.1 version and i didn't have black screen, but my phone just had 'freezing' for 10 sec or more...
what's problem for? what's your suggestions ? thank you a lot.
Ed
I have this issue as well, although it doesn't happen as much since I upgraded to gingerbread. I did have it happen once the other day. I was listening to music and I needed to make a call and when exiting the music app, it froze. It then went black and I had to take battery out and put it back in. It's annoying if you got a otterbox case on it with two layers. I had heard updating to gingerbread stops this but so far I don't think it's 100%. I use my phone as my alarm and one time it went dead with a full charge and I was almost late for work.
Let me know if you figure something out.
what can say experts about our issue ?
I will take some day my mobile to repair centre.. it's sad if couple of people have same issue and nobody can tell us the problem reason.
Try to flash a custom kernel and see if it the problem is still there
can you tell me or give information what's is 'flash custom kernel' ?
I have also encountered this problem, very frequently if i may add.
the problem actually first occured a few months ago, after i updated my firmware to gingerbread.
In my case the phone does not freeze, the screen wont turn on or respond to any gestures (hardware/capacitive button won't too), however any running process still runs, in specific i can still recieve phone calls, or at least hear the ringer.
I know of many other people that encountered this problem, all came from different ROMs (MIUI, SH 3.5 and up, Stock, PilotX etc..) and i, for one, can say that in the past two-three weeks it atarted appearing a few times a day.
So - does anyone have any ideas for the nature of this BUG??
BTW I use the i9000t which i own for over 7 months now.
Same problem
Hi, I have the same problem here.
and have seen this myself on stock roms too.
It doesn't happen very often (only once on my phone for now) but it is getting me pissed off as no one knows the nature of this BUG.
could it be a problem with the latest 2.3.4 version ? or an update of one of the applications?
I don't have too many apps on my phone only skype and 2-3 games.
the only thing I can think of right now is that all people who had this bug had skype on the phone but I don't really think it's from that.
Hi, And-roid if u ll update to 2.3.4 your mobile will working deffo better, i suggest you update your mobile to 2.3.4
Hey eddys, i have 2.3.4 for over two months now, and the problem just go worst...
Hi eddys,
I have the 2.3.4 (and my brother and sister in law have it too with a stock rom).
this is happening on all roms and all kernels...maybe a problem with the 2.3.4?
I don't know but it is very weird, no one has an answer for this....
edit:
just checked this with my phone supplier and of course they have no idea what so ever about this bug.
come to think of it they didn't even know how to fix my brother in laws "problem" when the 3G internet didn't work (settings-->wireless and network-->mobile network--> check the V on Use packet data ) so no surprise there.
Anyone???
Maybe theres another forum that this problem should be posted at??
I have this bug too, but only while tethering. I've found a solution to the tethering related crashes - after you start tethering, go to the SuperUser settings, and disable root permissions for android wifi tether. Your phone shouldn't crash anymore.
hey zyczu,
unfortunately, I do not use tethering at all, do you suggest i should disable ALL root permissions?
This bug is really getting on my nerves!!!
Everything else, but this, is working great...
Since upgrading my i9000m to 2.3.3 through Kies, my phone has exhibited similar symptoms 3 times: freezing, not responding to touch etc.
The first time I had pulled the battery when it did this, but the 2nd time I had just put the phone down a minute or 2 earlier so display was off so didn't notice it(about 2 weeks ago). And the 3rd time(today), I was using it at the time, and so started taking off my rubberized case, only to have it restart before I got the chance to pull the phone back off.
Startup took much much longer than normal, which I recall the startup was similar during the 2nd "freeze & reboot". For some reason today, I randomly though maybe its an OTA update so I checked "Settings..About Phone" and found my kernel version listed as:
Code:
2.6.35.7-I9000UGKG3
[email protected]#2
I have no idea what it was before, but September 8th was 2 days ago... It is possible it said that before today's restart but no idea. I have a PIN on my SIM so when starting up have to enter PIN for it to work, but on these auto restarts I never got asked for my PIN so it could have restarted other times too without me noticing(ie. middle of night).
Hmm, mine used to something similar when I would leave Bluetooth on but would move out of range of a paired device. After a few minutes it would just shut down or stop responding. Haven't had that issue since moving to Milkys rom.
hi guys, i just used this tutorial http://androidadvices.com/how-to-up...0-to-stable-gingerbread-xwjvh-2-3-3-firmware/
first I installed 2.3.3 XWJVB then 2.3.3 XWJVH
just doing step by step...
my phone was working fine 2days then i had same issue and then I changed to original SAMSUNG battery and it's working perfect.
try this..
p.s. what kind of batteries you have 'original' or 'non-original' ? thank you
madmigs:
I did not notice the kernel version ive had before, however i took my phone to a service center today, and for what i can see i have the same version as you do, take aside the i9000t instead of i9000m...
eddys:
Ive been using different batteries orig/non-orig on and off, although since ive noticed it hurts performance i stopped doing that, do you suggest that this might be the cause of the problem?
If so, the factory wipe i just did (formatted the internal SD card) should do the trick.
try reading this it helped me since i turn the wi fi off when i go out
http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
Are you guys experiencing turn-off issue while phone is in the locked state. I mean you locked the screen and then after a while when you picked it up for unlocking it was powered off. If anyone has this issue, then I found a solution. Just let me know
my turning off issue went back and it's getting every time more annoying, I don't know what to do...
can some one help me!! i was on jelly bean and used one of my ics back ups to go back and it work very well. then i heard about real raving 3 and went back to jelly but icant play three of my games on jelly so i preferd to go back for 2nd time to telcel ics and everthing cool again but then i decided to go to 32002.eu
and it worked, but the problem was when i wanted to to from 32002.eu to 40002.eu my phone went dead!! it only vibrates and turns green light on but never shows the m logo or goes into fastboot mode.
i did this same method for two times and they worked so i guess i skipped something this time.
so if any of you guys know how i can get into fastbbot or revive my cell please tell me. if theres no way then i can start by going to my telcel center near my place..
bighleo114312 said:
can some one help me!! i was on jelly bean and used one of my ics back ups to go back and it work very well. then i heard about real raving 3 and went back to jelly but icant play three of my games on jelly so i preferd to go back for 2nd time to telcel ics and everthing cool again but then i decided to go to 32002.eu
and it worked, but the problem was when i wanted to to from 32002.eu to 40002.eu my phone went dead!! it only vibrates and turns green light on but never shows the m logo or goes into fastboot mode.
i did this same method for two times and they worked so i guess i skipped something this time.
so if any of you guys know how i can get into fastbbot or revive my cell please tell me. if theres no way then i can start by going to my telcel center near my place..
Click to expand...
Click to collapse
I have this same problem, have you fixed it?
Sent from my XT890 using xda premium
I setup my wifes phone yesterday and then thought to check for the 4.4 update. Right now nothing appears to be happening. When I check for the update manually it says that there is an update already downloading and that I will be notified when complete. However, there is nothing in the notification tray to suggest anything is happening. This morning I woke up to a message saying that the download will complete once on wifi (but the phone was on wifi and working properly). That notification is now gone and same problem persists.
I've tried the obvious so far: Restart phone, try update using the Moto software via USB.
Level 1 tech support wants me to do a factory reset. Hoping to avoid that and the hour+ of setting up the phone again. Any thoughts? My phone is not rooted nor do I have plans to do so...
Since nobody seems to have any thoughts on this I decided to go ahead and factory reset the phone. Same exact symptom as before. Phone tells me there is an update available, I click download, nothing happens. Check the status a bit later and it says that an update is already in progress.
I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.
JIW said:
I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.
Click to expand...
Click to collapse
That's stock recovery, I think you need to hold down the volume button and then the power button and release, it should boot into recovery.
Sent on my Moto X
Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks
JIW said:
I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.
Click to expand...
Click to collapse
It seems like a dodgy or slow internet connection to me. Since you're still in download phase of the update, I don't think the problem is related to Recovery.
MyMotoX said:
Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks
Click to expand...
Click to collapse
Identical problem here. No update so far. I did the factory reset with same results. Going to try to flash stock firmware if I can figure it out.
mschumacher69 said:
It seems like a dodgy or slow internet connection to me. Since you're still in download phase of the update, I don't think the problem is related to Recovery.
Click to expand...
Click to collapse
Wifi is not the problem. The internet is cranking and when I did the factory update it chewed through 20+ app updates in no time at all. Motorola has no idea how to help me... they just want me to send it in for repair. Such crap. I would love to try flashing stock firmware but can't seem to find any links that work.
Found the firmware. It appears my phone has the oldest build listed 139.9.51. Would it be okay to flash new build of 139.12.54?
JIW said:
Found the firmware. It appears my phone has the oldest build listed 139.9.51. Would it be okay to flash new build of 139.12.54?
Click to expand...
Click to collapse
Or does it make more sense to go ahead and flash 4.4 stock firmware?
MyMotoX said:
Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks
Click to expand...
Click to collapse
Here is the thread that I used to fix my problem. I downloaded the stock 4.4 firmware from the link and flashed it using that technique. Phone appears to be tip-top now running stock 4.4.
Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.
MyMotoX said:
Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2446515
MyMotoX said:
Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.
Click to expand...
Click to collapse
Oops: http://forum.xda-developers.com/showthread.php?t=2572249
I think this is likely a temporary fix. I figure there is bound to be at least one or two more OTA's well within the warranty period... so I'll found out then if there is some other problem that needs to be addressed. Right now when I check for an update it simply says that the phone is up-to-date.
4.4.2 should be around the corner I think...
JIW said:
Oops: http://forum.xda-developers.com/showthread.php?t=2572249
I think this is likely a temporary fix. I figure there is bound to be at least one or two more OTA's well within the warranty period... so I'll found out then if there is some other problem that needs to be addressed. Right now when I check for an update it simply says that the phone is up-to-date.
4.4.2 should be around the corner I think...
Click to expand...
Click to collapse
You could flash the post-camera OTA SBF and see if OTAs to 4.4.
mschumacher69 said:
You could flash the post-camera OTA SBF and see if OTAs to 4.4.
Click to expand...
Click to collapse
I did originally flash 4.2 (139.12.54) to test that very thing. The OTA had the same problem. Like I said, I think
this phone will eventually get sent back to Motorola... but during the holidays I'm just going to deal with it. Besides, the
phone is running great.
I'm using the tmobile version and I'm having the same problem. Says it needs to connect to wifi to update, but its already connected. After reboot it says update in progress, but nothing happens.
69OldZman said:
I'm using the tmobile version and I'm having the same problem. Says it needs to connect to wifi to update, but its already connected. After reboot it says update in progress, but nothing happens.
Click to expand...
Click to collapse
Maybe it's a problem with the Motorola update servers...
I'm thinking that's probably the case since the cyber Monday promotion probably slammed them.
Glad to hear it's not just two of us..but still.... Sorry to hear of your problem too. Keep us posted.
Update on my wife's moto X. Still no update has been downloaded. She came home last night from work turn on wifi with triangle in notification. It said I have to turn on wifi to start download. It was already on have been on for a long time. So after a while I started to hit the Check Update button and also cleared the popup message telling me that one was being downloaded. (It's not) Did that routine several times. It did look like some WiFi activity was occurring based on WiFi x in symbol..but nothing. The message in notification eventually changed to the download status bar but stayed a 0 %
So, same story since initial setup on Sunday. Bummer. Not going to fiddle with any hackery. It should just work like my X does which is why she wanted it in first place and left Apple.
Will keep all updated.
Sent from my Nexus 7 using Tapatalk 2
Good Day everyone! I own an HTC Desire 510 from Boost Mobile, currently and only running stock. I have not modified or damaged the phone in anyway. I think im running Android 4.2.2 (Jelly Bean) with idk what htc sence... but anyways this problem happened today in the afternoon. I usually leave my phone on my work desk and use it during my lunch time . On my way home, i plugged in my phone to listen to some Pandora, and i noticed that it turned off and started up again! I got home and took out the sim micro sd and battery. I restared the phone and whenever this thing called Qualcomm iZat Location Services notification pops up, my phone automatically reboots, and does the cycle over and over again. I already tried disabling the services but still no luck. I only had it for a month and its already failing me!:crying: anyone have any ideas on what it could be Hardware or software issues?
P.S. I cant check the system info because i can only be so long in the phone before it reboots, and i already tried safe mode with no luck:crying:
P.P.S Sorry if i posted in wrong thread/section im new here
Sorry for the long story
mika0056 said:
Good Day everyone! I own an HTC Desire 510 from Boost Mobile, currently and only running stock. I have not modified or damaged the phone in anyway. I think im running Android 4.2.2 (Jelly Bean) with idk what htc sence... but anyways this problem happened today in the afternoon. I usually leave my phone on my work desk and use it during my lunch time . On my way home, i plugged in my phone to listen to some Pandora, and i noticed that it turned off and started up again! I got home and took out the sim micro sd and battery. I restared the phone and whenever this thing called Qualcomm iZat Location Services notification pops up, my phone automatically reboots, and does the cycle over and over again. I already tried disabling the services but still no luck. I only had it for a month and its already failing me!:crying: anyone have any ideas on what it could be Hardware or software issues?
P.S. I cant check the system info because i can only be so long in the phone before it reboots, and i already tried safe mode with no luck:crying:
P.P.S Sorry if i posted in wrong thread/section im new here
Sorry for the long story
Click to expand...
Click to collapse
Same thing just happened to my HTC Desire 510, this phone is new. It was delivered 5 days ago. Have you made any progress?
serbian said:
Same thing just happened to my HTC Desire 510, this phone is new. It was delivered 5 days ago. Have you made any progress?
Click to expand...
Click to collapse
You're going to need to root your device so you can install a kernel with write protection removed so you can delete the offending app. If you just delete the app without rooting the device first and changing the kernel, the minute you reboot, it's going to reinstall all by itself with no input from you.
general directions to stop that stock app from crashing your phone,
1. Enter Recovery,
2. Factory Reset
3. Prior to getting online to update your apps disable that particular app from settings
or
1. Unlock HTC Bootloader
2. Flash Recovery
-in recovery
3. Factory Reset
4. Install compatible ROM (sprint ones here work for for boost AFAIK)
5. Install Gapps (optional)
6. root on prompt when you press reboot to system
might be a easier way but that's how I would go about it.
Fixed it with a Factory Reset
thank you all for the replies
Thank everyone for the ideas. Unfortunally i couldn't even root the phone so i had factory reset it ohh well thank you all......sorry for the late reply