I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K
I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.
This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match
I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?
Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT
Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.
UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...
... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
It didnt work for me, i tried both with 00 and +,,
BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.
SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?
SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...
Any one having my problem:
My Diamond is not recongnizing phone numbers from my contact or basically the caller ID is not working for some reason. Help - this is really annoying......
Thanks in advance
I didn't receive my diamond yet but from previous experience with some phones it s a matter of recognizing the number of digits in a phone which is country dependent.... like the iphone for exemple ... i had a terrible experience with that ... I had to put for each contact two numbers , one with the country code (+212 .....) and a second without... that way he could recognize the incoming caller ID in both calls and sms....
you should try doing that and tell us if it works!!!
By default it matches on the last 8 digits of the phone number. If phone numbers are less than 8 digits in your country then it may not work properly.
You can use advanced config to edit the number of digits.
It would help to find related issues on this forum, in stead of opening new topics. Every day a full new page (or more) of new topics appear, lots of which are duplicates.
http://forum.xda-developers.com/showthread.php?t=406096
Supplying people with more information would also help to solve the problem easier. Which ROM, what exactly happens and when... etc.
Hi,
I have several contacts that have numbers containing P (the pause), mainly for dialing through voip services providing cheap international calls such as dialnow.com or nonoh.net who provide a landline number that you can call from your mobile
The problem is that the phone does not match the full number with the contact, it only matches the first part up to the P. What I mean is, I have multiple numbers starting with the same landline, then P, then their number, like so:
0123453335P078127493041# - Foo Bar
0123453335P078924134212# - Joe Doe
0123453335P...
You get the picture. What happens is that the phone always identifies any of those numbers, regardless of which I call, only as "Foo Bar" (or which ever is first in the contacts list). It's quite annoying as it gets registered as Foo Bar everywhere: e.g. in the call history, while the call is in progress etc and only the first part of the number is displayed. Another problem is that if I use this kind of contact as a favorite in the People page in TouchFLO 3D, and I try to call it straight from the People page, then only the landline number is dialed, the part with P and the rest of the number is not sent at all ...
I would like it to be able to do a full match on the number, not just the first part up to P, so that it appears correctly in the call history, during call and to be able to call such a number from the People page in TouchFLO 3D.
Any fix for this?
Cheers
bump?
anyone has any idea of what I could try at least?
would a different dialer work? anything?
so many replies ...
I have found a workaround myself ... if you replace the P with a , (comma) then you will get a full match; maybe someone else wants that behaviour.
I have the same problem but no luck with comma...
What have you done? one number with p and the other with comma? that should work but if we have more than 2 ...
By the number of answers you got... i'm sure it will be complicated to solve this one
I solved this problem by sticking a space before the p
P works for me. I use it with a prefix number for 0800 numbers so that the call is part of my free mins.
Just spotted that you use a capital P. I use a small p. Might make a difference.
Thanks everyone.. it looks like that this depends on the dialler program used.
For me that solutions were not working but then I've updated my ROM (with new dialer) and it started to work.
Thanks a lot.
Here's an interesting thing that's happening with my Cappy. I live in Brazil and have one specific carrier as my carrier of choice, let's call it Carrier A.
For some reason my the SMSs my wife send me do not get grouped together with the ones I send and she's from Carrier A as well. Now here's the facts:
- On the contacts, my wife's number is 0418862xxxx (italics is the area code - the 0 is just to mention that it is a long distance cal) / So when I send her a SMS, that's the number that shows up
- When I receive one of her SMSs the number that I have is 021418862xxxx - the bold number in this case is the service used for long distance calls (which, incidentally is the service # provided by Carrier A)
My brother's number from Carrier B is stored in the same manner, 0419911yyyy but when I receive his SMSs they arrive with the number +55419911yyyy - bold is brazilian international code. BUT, now the messaging app is able to group the messages correctly - This also happens with contacts from Carrier C and D.
If I actually open the message (not the grouping) and check the details for it, it does mention that it was received from my wife (so it IS able to check that it is her number after all)
Did this make sense and anyone has an idea?
bump (for glory!)
Coming from TW and AOSP-Based ROMs on phones past I've never once encountered this issue. The short of it is as follows: some numbers in my inbox or call log wont link to their entries in my address book because the full number format doesn't match or something. It's a bit annoying because I'll send a message to someone using their 7 digit number, and when the message comes back it starts a separate thread with their contact entry as the number. Again, this never happened in other roms as 7 digit numbers could identify the contact if it was saved under either the 10 digit or the +11 digit number. Is there any possible way to change that behavior or should I just learn to use my address book to send messages? Thanks in advance