Nexus 6 crackling when making calls using voLTE on T-Mobile. - Nexus 6 Q&A, Help & Troubleshooting

I have this annoying issue where if I enable voLTE on the Nexus 6 the call quality is horrible. It crackles really bad and I can barely understand the person but when I talk they can hear me no problems. It even crackles when I call someone and it is ringing for them to pick up. If I turn off voLTE and use HSPA for the voice calls they are so clear with no crackling. I called T-Mobile dozens of times and first they said that they were upgrading and provisioning towers but today with voLTE off I got a missed call as I was next to my phone and it did not ring except the sound it made saying new voice mail. Not the first time as I got a missed called last week with voLTE off. I am running out of ideas and I am getting tired of this phone. The last problem I had was major WiFi slowdown streaming music it would start to buffer and my 60mbps connection speed would slow down to 0.1mbps on the Nexus 6 using a Asus router. Finally had to buy a new Netgear router to fix this.
Really need some kind of answer. Googling is useless actually giving me junk links saying that calls sound better on voLTE yea right. Really the only thing I found on here remotely related was the cracking speakers. I am at a lost and I might just end up getting a different phone and cut my big lost buying this thing. Also I am running stock rom using the newest build that Google pushed which did nothing in fixing Wifi problems with my old router and crackling calls on voLTE. Basically a worthless update.

tonyram57 said:
I have this annoying issue where if I enable voLTE on the Nexus 6 the call quality is horrible. It crackles really bad and I can barely understand the person but when I talk they can hear me no problems. It even crackles when I call someone and it is ringing for them to pick up. If I turn off voLTE and use HSPA for the voice calls they are so clear with no crackling. I called T-Mobile dozens of times and first they said that they were upgrading and provisioning towers but today with voLTE off I got a missed call as I was next to my phone and it did not ring except the sound it made saying new voice mail. Not the first time as I got a missed called last week with voLTE off. I am running out of ideas and I am getting tired of this phone. The last problem I had was major WiFi slowdown streaming music it would start to buffer and my 60mbps connection speed would slow down to 0.1mbps on the Nexus 6 using a Asus router. Finally had to buy a new Netgear router to fix this.
Really need some kind of answer. Googling is useless actually giving me junk links saying that calls sound better on voLTE yea right. Really the only thing I found on here remotely related was the cracking speakers. I am at a lost and I might just end up getting a different phone and cut my big lost buying this thing. Also I am running stock rom using the newest build that Google pushed which did nothing in fixing Wifi problems with my old router and crackling calls on voLTE. Basically a worthless update.
Click to expand...
Click to collapse
Roll your bootloader and radio back to lmy47m the nexus factory image page and it will be fixed...have the same issue....once I flashed the older tmo radio and bootloader...its been gone....but once I flash newer radio, happens again

jamescable said:
Roll your bootloader and radio back to lmy47m the nexus factory image page and it will be fixed...have the same issue....once I flashed the older tmo radio and bootloader...its been gone....but once I flash newer radio, happens again
Click to expand...
Click to collapse
Link to the radio? It's not listed in the general thread. Also, do I have to flash the bootloader with the radio or can I just flash the radio? I OTA'd to the latest bl and radio when I first got my phone then rooted it.

Atmydesktyping said:
Link to the radio? It's not listed in the general thread. Also, do I have to flash the bootloader with the radio or can I just flash the radio? I OTA'd to the latest bl and radio when I first got my phone then rooted it.
Click to expand...
Click to collapse
Flash this....https://drive.google.com/file/d/0B2x8T4e1VC8iV2lWb3BCOGZuZXc/view?usp=docslist_api

jamescable said:
Flash this....https://drive.google.com/file/d/0B2x8T4e1VC8iV2lWb3BCOGZuZXc/view?usp=docslist_api
Click to expand...
Click to collapse
Sweet thank you sir. I'm on pure nexus build 8/28. Will this break anything or mess anything up? I only ask because I think from what I read before, this radio and BL are for the 5.0.2 build and I'm on 5.1.1

Atmydesktyping said:
Sweet thank you sir. I'm on pure nexus build 8/28. Will this break anything or mess anything up? I only ask because I think from what I read before, this radio and BL are for the 5.0.2 build and I'm on 5.1.1
Click to expand...
Click to collapse
You'll be fine....in using it on cyanide 5.1.1 right now no issues

jamescable said:
You'll be fine....in using it on cyanide 5.1.1 right now no issues
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Ok cool. I flashed it and no more crackling or popping noise! :good: what was weird though was that after I flashed it and made a phone call, it had a little icon for HD but then went away like 2 seconds later. Now it doesn't show up anymore. Any ideas what that means? And how do I add to your thanks count @jamescable

Atmydesktyping said:
Ok cool. I flashed it and no more crackling or popping noise! :good: what was weird though was that after I flashed it and made a phone call, it had a little icon for HD but then went away like 2 seconds later. Now it doesn't show up anymore. Any ideas what that means? And how do I add to your thanks count @jamescable
Click to expand...
Click to collapse
Lol, I don't know about that thanks meter, but its normal for hd icon...depends ont he rom, like on cyanide rom in using, it stays on, some roms don't even have it...you'll still have hd call regardless as long as u use a tmo bootloader and radio

Thank you very much @jamescable. I was on the latest build LYZ28K and for some reason it wasn't even placing calls over LTE. When I dialed, it would switch to HSPSA/3G and no HD icon. Now it will keep on LTE when I call and I have the HD icon up. My question to you is why in your .zip were there what looked like 5 separate bootloaders and 5 separate radio .imgs? Had I just pulled the single bootloader .img and radio .img from LMY47M and flashed them do you think I would have had the same results? Maybe it's a noob question and I should do more reading. Feel free to put me in my place if necessary, but if you have any insights as to why this worked or why the current build's radio and bootloader didn't work, I'd love to hear about it. Thanks again.

Noob question
But how do I flash the bootloader.img and radio and which one cause in the link there's a couple of each sorry about the question but having same issues and can't keep lte keeps dropping and calls don't go through.

I'm using the radio from MPA44I (6.0 Preview 4), MDM9625_104662.22.05.24R

Sorry
randdawg08 said:
Thank you very much @jamescable. I was on the latest build LYZ28K and for some reason it wasn't even placing calls over LTE. When I dialed, it would switch to HSPSA/3G and no HD icon. Now it will keep on LTE when I call and I have the HD icon up. My question to you is why in your .zip were there what looked like 5 separate bootloaders and 5 separate radio .imgs? Had I just pulled the single bootloader .img and radio .img from LMY47M and flashed them do you think I would have had the same results? Maybe it's a noob question and I should do more reading. Feel free to put me in my place if necessary, but if you have any insights as to why this worked or why the current build's radio and bootloader didn't work, I'd love to hear about it. Thanks again.
Click to expand...
Click to collapse
Sorry, been busy....the zip I posted is the FULL image files.....in the bootloader.IMG there are other files....this is all of them...hard to explain

Do we flash this in recovery or using Flashify/Flashfire? Flash as boot.IMG or zip file?

Related

Tmobile Wing Imtermittant call recieving

Okies, I'm posting this here because I'm not exactly sure what the issue is.
I have been have issues with my cellular radio shutting off and not restarting. For example If i go more than like 3 hours without making or receiving a call it does not receive calls at all until I make a call (which I believe resets the radio?) So no missed calls, just no calls altogether. This seems to be a recent occurrence, ever since I flashed to TTrans Open Touch 3.0, I have since then tried 4.0 and am still having the same issue. I will be reverting to the original ROM tonight but would rather stay with my current one. Any help is greatly appreciated.
*I can spell really I can intermittent*
try using a different radio rom and seeing if that works.
fzzyrn said:
try using a different radio rom and seeing if that works.
Click to expand...
Click to collapse
Bumped my radio up to 03.18.90.
*crosses fingers*

Help no incoming calls!!!

help ive rooted my phone np there then used jfvrc33 moded by lucid for a while figured id check out cupcake the dudes looked really great (thx) but after upgrading the radio i no longer get incoming calls ive flashed back to 29 and alt-w and did everything i can think and still no incoming calls HELP!!!!
zyto74 said:
help ive rooted my phone np there then used jfvrc33 moded by lucid for a while figured id check out cupcake the dudes looked really great (thx) but after upgrading the radio i no longer get incoming calls ive flashed back to 29 and alt-w and did everything i can think and still no incoming calls HELP!!!!
Click to expand...
Click to collapse
Allow me to introduce you to my friends the comma (,) and the period (.).
Yikes...
sorry, was in a hurry
sorry was in a hurry when i typed this.
Now,
let me introduce to you the "Shift" key; sandwiched conveniently on both left & right sides of your keyboard!
Back to the issue,
I'd attempt a complete 100% wipe, including going back to past FW that you didn't have issues with and go from there. Alas, I'm not quite knowledgeable in this particular aspect of the G1.
Lets just hope you aren't missing a particularly urgent phone call.
Ok, Other than my grammar.
I got thedude 1.5 cupcake running.
My issue is my sister-inlaw has verizon and is unable to connect to me.
She gets no ring but I do; Then I am able to hear her but not vise-versa!!!
I didn't think my Grammar mattered when i was having an issue and wanted to get my post up ASAP so #@$% you very much for the help!!!
Sounds like a network-network issue rather than your phone being rooted. Were you able to talk to your sister-in-law fine before you rooted your phone (if you even did)?
network to network
Yes up till I flashed the radio I had no problems. After flashing I have many connection issues mostly with incoming calls. I have no problem calling back who ever calls me; Just
With incoming as far as I can tell. I know the network is flawed but i'd like to have the incoming working again. As of this post I'm running the dudes cupcake 1.0 themed with ba class 6 8 gig with 7000 m split ext2 rest apps to sds and 188 apps and latest radio via jf updater. Thx for the help.
zyto74 said:
Yes up till I flashed the radio I had no problems. After flashing I have many connection issues mostly with incoming calls. I have no problem calling back who ever calls me; Just
With incoming as far as I can tell. I know the network is flawed but i'd like to have the incoming working again. As of this post I'm running the dudes cupcake 1.0 themed with ba class 6 8 gig with 7000 m split ext2 rest apps to sds and 188 apps and latest radio via jf updater. Thx for the help.
Click to expand...
Click to collapse
Use the NBH file.
NBH
I've used rc29 NBH. The one to root, not sure what other one to get or use.
I've also fladhed the radio back with the jf 33 radio file. Still no luck! No incoming calls, people who call don't hear a ring but I do I try to answer and I can hear them but they can't here me or anything. I love my phone but would like to use it for calls! Thx
unroot your phone and talk to t-mo about it. when i first read the issue it seemed like it was only one person who couldn't hear you so i would have said their phone sucked, but if no one can here you then the odds of everyone else's phone sucking is pretty slim. try unrooting to see if it helps. also did you check the baseband ounder "about phone" after each radio flash? might have a problem there.
p.s. to those worried about capitalization screw off, but for future reference commas and periods are good

[Q] 5.1 Problems

So since I updated to 5.1 I have had lots of problems. Dropped calls, worse battery life, and when I call a place with a touch tone menu I am unable to get through it without pushing the number multiple times. I have already factory reset my phone twice, and I am still having issues. The most annoying one is the issue with touch tone menus. Has anyone else had this problem?
EDIT: Before anyone asks, I'm on stock 5.1 LMYM47M with Franco r21.
find a stock 5.1 rom in the n6 android development threads, flash it, and the latest supersu, both in twrp recovery, if you have it installed. easiest method to fix your issue. might not be the proper way, but thats what id do
simms22 said:
find a stock 5.1 rom in the n6 android development threads, flash it, and the latest supersu, both in twrp recovery, if you have it installed. easiest method to fix your issue. might not be the proper way, but thats what id do
Click to expand...
Click to collapse
I'll try one and see if that helps. At this point, I doubt it can hurt.
uhguy said:
I'll try one and see if that helps. At this point, I doubt it can hurt.
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Click to collapse
Are you on Tmobile?
The 47M seems to only work with Tmobile, since its the only one out with the M designation. The only one out for everyone else ends in the 47I (i)
I tried a few different roms and couldn't get LTE, only 3g calls. I wiped grabbed the rom from Nocturnal and so far so good.
navyvet420 said:
Are you on Tmobile?
The 47M seems to only work with Tmobile, since its the only one out with the M designation. The only one out for everyone else ends in the 47I (i)
I tried a few different roms and couldn't get LTE, only 3g calls. I wiped grabbed the rom from Nocturnal and so far so good.
Click to expand...
Click to collapse
I am on T-Mobile. I tried Chroma, and I am still having issues with touch tone in calls. I can dial a number and they show up on the screen, but when prompted to push 1 I have to hit it several times before it works.
EDIT: I flashed LeanKernel and then went back to Franco and I can now go through the dumb touch tone menus just fine. I'm not sure what happened when I initially flashed Franco, but it appears to be working now.
I was wrong. It's not fixed. Still don't have consistent touch tone menu use. Anybody else have an idea as to what could fix it?
I'm also on T-Mobile and have a lot of dropped calls across the board on various ROMs...stock and custom... Also have the m bootloader and radio but it was the same with the other 5.1 radio
uhguy said:
I was wrong. It's not fixed. Still don't have consistent touch tone menu use. Anybody else have an idea as to what could fix it?
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Click to collapse
I was able to get touch tones working again by disabling Enhanced 4G LTE mode in settings-->more-->cellular networks.
rjmillenbaugh said:
I was able to get touch tones working again by disabling Enhanced 4G LTE mode in settings-->more-->cellular networks.
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Click to collapse
This worked for me! Thanks. This was my biggest bug with 5.1. Tmobile.

Phone Won't Ring (Sprint)

It comes and goes without a change of setting g, but instead of a phone ringing or vibrating it just shows a new voicemail. My wife complains that I never answer my phone but it never rings, even with all the sounds at their highest. Any ideas what might cause this?
On pure rom
Sent from my Nexus 6 using Tapatalk
Bad/weak signal?
Have you tried having her call you again to see if it rings - while in the same room? I feel like it could be a rom issue, but it's probably more related to service.
Carrier or rom. Need to reflash stock and start from scratch. If works on stock which I believe will be the case since mine works then clean flash the rom. It's not rocket science.
If you check the Sprint thread in General you'll see that a lot of people, including myself, have the same problem. It happens when you're connected to LTE and WiFi at the same time. Until a patch is released by Sprint, it seems the only thing we can do is turn off WiFi or change the preferred network type to 3G.
The bug is present on stock M P3 too.
Sent from my Nexus 6 using Tapatalk

Nexus 6 32gb calling issue

Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
well, it very well could be your local network. try a different tmobile apn, thats all i could recommend. the moto x is a different phone, and you probably were using a different apn.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
Sometimes when you are in between two lte towers they can conflict and call quality can significantly drop (in also might be local t-mobile issue).
The easy fix is to go to Settings --> More --> Cellular networks --> switch off VoLTE
It does put phone in HSPA connection mode, but for most part it's good, if you don't watch videos...
I believe it's the whole volte (as mentioned by monster Mary) I lowered it to 3g and I did a call not a single static will update if their is still issues thanks for the helpful feedbacks guys.

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