Screen cracked question - Galaxy Note5 Q&A, Help & Troubleshooting

Yesterday the top corner of my phone cracked right next to the circle to the right of the Samsung logo when it fell off my desk. It is not a spider web crack and doesn't affect the actual screen in any way. Is there a resin I would be able to use to patch it safely?
Sent from my SM-N920T using Tapatalk

i would just get a glass screen protector

But that wouldn't make the crack go away. Is there a way to do that without replacing the front glass?
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outtawack311 said:
But that wouldn't make the crack go away. Is there a way to do that without replacing the front glass?
Sent from my SM-N920T using Tapatalk
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What you need is CRACK BE GONE......... LOL
But really you should stop smoking as that doesn't exist. Only way to fix a broken glass is to replace it and that goes for anything...... automotive windshields also. Which is where I think you got the idea of resin from. Resin is supposed to stop or slow it from continuing to spider and getting worse but it does't work on a crack only a chip and it still doesn't get rid of it then either. Nothing removes broken or chipped glass damage.

I guess I just had no idea how automotive resin worked. I'll just have to deal with it and get it replaced if it causes an issue. It's ridiculous that this even happened falling from my desk on to carpet at work.
Sent from my SM-N920T using Tapatalk

Its possible i guess if u get a winshied repair kit and if its far enough away from the edge but those kits use a suction cup thing to force it in the crack. So if it is near the edge i doubt u will be able to get the resin forced into the crack.
I had a deep scratch and tried some windshield repair resin to try and fill in and it didnt really do anything.
Sent from my SM-N920P using XDA Free mobile app

outtawack311 said:
I guess I just had no idea how automotive resin worked. I'll just have to deal with it and get it replaced if it causes an issue. It's ridiculous that this even happened falling from my desk on to carpet at work.
Sent from my SM-N920T using Tapatalk
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Luck of the draw (or lack of) really. I have had some nasty drops with my note 4 and few minor ones with the note 5. I haven't used a screen protector for the last 3 or 4 phones and 4 years or so. My cases keep getting smaller with this years note 5 being the flimsiest clear spigen that I have ever had. I'm sure my luck will run out but even with my drops it is still ok. All it takes is that one at the wrong angle tho.
---------- Post added at 06:04 PM ---------- Previous post was at 05:56 PM ----------
sand1303 said:
Its possible i guess if u get a winshied repair kit and if its far enough away from the edge but those kits use a suction cup thing to force it in the crack. So if it is near the edge i doubt u will be able to get the resin forced into the crack.
I had a deep scratch and tried some windshield repair resin to try and fill in and it didnt really do anything.
Sent from my SM-N920P using XDA Free mobile app
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Again resin is made not for cracks but more for knicks, rock chips and the like at are small, round and contained. The resin fills the chip and trys to hold it from spidering and cracking all the way across as the windshield flexes. First as you have noticed this is really not a fix, and doesn't work more then 50% of the time. May make it take longer to crack that's a bit unclear.
Even tho this doesn't work very well on a windshield there is even more reasons why this really wont work on a phone. The type of glass, thinness of the glass and being a crack not a chip are all reasons this would never work on the phone (but please post pics if you do. LOL) The vacuum and not sitting in corners is also another good reason, but the resin isn't as thin or runny as you may think and would make way more of a mess on your screen then it would even cover. I'm asumming this is not in an area you touch or I would say I would also think the digitizer might have problems also.

integlikewhoa said:
Again resin is made not for cracks but more for knicks, rock chips and the like at are small, round and contained. The resin fills the chip and trys to hold it
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Uh, not calling u a liar but i have seen actual cracks repaired in windshields and u couldnt even tell they were there. Dont know how long the repair lasted but i have seen it done on long cracks. We have had safelite come in and repair windshields on work trucks. I am not saying it would definately work on a phone though
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sand1303 said:
Uh, not calling u a liar but i have seen actual cracks repaired in windshields and u couldnt even tell they were there. Dont know how long the repair lasted but i have seen it done on long cracks. We have had safelite come in and repair windshields on work trucks. I am not saying it would definately work on a phone though
Sent from my SM-N920P using XDA Free mobile app
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I see Satellites website does advertise they do cracks up to 6" so I stand corrected on that. Thanks
https://www.safelite.com/windshield-repair/
I'm a maintenance manager for transit buses. I have a whole fleet of city buses here in the Los Angeles area. I'm very good friends with my local glass guy that comes out and does repairs weekly. We not only see chips, knicks, cracks, but graffiti and other intentional vandalization. We have strict rules from California Highway Patrol here that we need to repair certain size damage that obscures the view of the drivers.
With the cost of a big bus windshield we have tried them all. They even have buffers that sand and polish the top layer of glass to remove surface damage, but during a demo (to sale us a unit) he cracked the window while trying to remove graffiti as the glass got to hot.
Injecting resin into the chip does not make it go away. I can still tell where it was repaired (depending on the quality it looks less noticeable or obvious) and if I pound my fist on the glass I bet you can tell where it will crack from. It's only a temporary solution to help try and prevent it cracking any further under light or no stress (not me pounding on it).

Ya like u say its just a cover up but if its done right with quality materials it can be almost invisible.
Sent from my SM-N920P using XDA Free mobile app

Related

Back Glass Cracked around speaker

I went out tonight to a movie. I put my phone in my pocket when I left the house, took it out once to put it on vibrate at the start of the movie then took it out of my pocket again when I got home. The phone was the only thing in that pocket, so it's not like it was up against my keys or anything.
The phone was intact when I put it on vibrate so while it was in my pocket at some point during the movie or the ride home is when it got cracked.
It seems that the part of the glass that's cut out for the loud speaker got pushed in enough that the glass around it gave way and shattered. I don't remember bumping it on anything or it being jostled in any way, just a typical movie and drive home...
I have insurance on it through Tmobile but I may try and call LG directly first to see if they will do anything considering I didn't drop it or really abuse it in any way that I can think of...
So let this be a warning to you if you have one, be careful about that part of the phone. Maybe be careful to put it facing screen-side-out in your pocket so the back speaker cut out can't be bumped...
The glass around the speaker grill is entirely shattered with cracks spider webbing from it to all 4 corners of the screen. The cracks going to the top are hard to see in the pictures, but their there.
Anyone have any comments or suggestions about contacting LG, or anything else about it?
View attachment 1490763
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Gorilla glass my ass
Sent from my Galaxy Nexus using xda premium
Looks like a bit of flex that's caused it.
That's the first time I've seen a decent picture of the back by the way, and it looks amazing!
Sent from my GT-I9300 using xda premium
That does not seem like Gorilla Glass anymore. Don't think I've ever heard of a phone just magically breaking without any kind of impact.
How the hell did that happen in a pocket? Hmm
I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.
Hope that they change it for you
Sent from my GT-I9000
Nickel Dime Bay said:
How the hell did that happen in a pocket? Hmm
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I wish I had a good answer
I was babying this phone as much as possible, it was the only thing in that pocket and I made sure not to use it when over cement or anything in case it did fall.
But this happened while it was INSIDE my pocket, I even had to empty some of the glass shards out of my pocket when I noticed what had happened...
xCryonic said:
I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.
Hope that they change it for you
Sent from my GT-I9000
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Most of the reviews state that both the front and the back of the phone are Gorilla Glass.
ASavva said:
Looks like a bit of flex that's caused it.
That's the first time I've seen a decent picture of the back by the way, and it looks amazing!
Sent from my GT-I9300 using xda premium
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LG cheaped out. This can not be gorilla glass. I believe OP.
Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
Sent from my Galaxy Nexus using xda premium
phewizzo said:
Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
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There are no cases. And I agree, I don't see how this could sporadically happen. You had to have had some crazy luck here.
Back pocket? Were you sitting on it?
OK am just not buying the km magic scratches happening on their own or a big crack happening without it being CX caused. These things do not happen on their own..
It looks just like it got sat on, what else could push the speaker through to crack it like that..
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phewizzo said:
Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
Sent from my Galaxy Nexus using xda premium
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Haha, no skinny jeans, and it was in my front left pocket.
There was no stress at all that I can think of. When I took it out of my pocket at home to text someone the back felt rough and I thought something was on it, but when i turned it around to look I saw it all cracked. I was 100% surprised to see that considering how I had babied it all night and I didn't even use it the entire night.
There was no case because none are sold yet. When I bought it the store said they would be getting the cases (bumpers I guess) in stock next week, I was going to call them Monday to see if they had any yet, and I still will but I don't expect them to get any until mid week.
mattcam3 said:
Haha, no skinny jeans, and it was in my front left pocket.
There was no stress at all that I can think of. When I took it out of my pocket at home to text someone the back felt rough and I thought something was on it, but when i turned it around to look I saw it all cracked. I was 100% surprised to see that considering how I had babied it all night and I didn't even use it the entire night.
There was no case because none are sold yet. When I bought it the store said they would be getting the cases (bumpers I guess) in stock next week, I was going to call them Monday to see if they had any yet, and I still will but I don't expect them to get any until mid week.
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im hoping its just bad manufacturing. if all the nexus 4 phones are like that, im scared to do anything with it
luckily, im getting a TPU case in the mail soon
quit wearing those hipster jeans.
Richieboy67 said:
Back pocket? Were you sitting on it?
OK am just not buying the km magic scratches happening on their own or a big crack happening without it being CX caused. These things do not happen on their own..
It looks just like it got sat on, what else could push the speaker through to crack it like that..
sent via xda premium with nexus 7-Xbox live-loneleppard add me
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Front pocket, and no sitting on my side, just in a movie theater seat then my car seat.
I wish I could just "not buy" it too, but it happened....
Like I said in my first post, it looks like a typical crack you would get from tempered glass when the stress point is hit, and it looks like around that speaker cut out is a stress point. The thing is, it wasn't hit, bumped, dropped, or anything else like that.
If you were the insurance company or LG I would understand not trusting me, but why do I have to gain by not telling the truth here?
Chances are you can just exchange it under warranty, not insurance.
You must have had very tight pants on man..
sent via xda premium with nexus 7-Xbox live-loneleppard add me
mattcam3 said:
Front pocket, and no sitting on my side, just in a movie theater seat then my car seat.
I wish I could just "not buy" it too, but it happened....
Like I said in my first post, it looks like a typical crack you would get from tempered glass when the stress point is hit, and it looks like around that speaker cut out is a stress point. The thing is, it wasn't hit, bumped, dropped, or anything else like that.
If you were the insurance company or LG I would understand not trusting me, but why do I have to gain by not telling the truth here?
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maybe it got stressed when it was up against the seat, like the side or something. just a guess. or maybe someone else hit it by accident without you knowing in the theatre? or you yourself did unknowingly? it is dark in there...
I was gonna go naked and the the phone shine I'm 2nd guessing that now
Sent from my Galaxy Nexus using Tapatalk 2
Nickel Dime Bay said:
How the hell did that happen in a pocket? Hmm
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I told everyone in my other post that the glass is BS because it got scratched by itself, just being in the pocket and on the table... But almost everyone laughed at my warning...

First Scratch test!!!

enjoy!
http://www.youtube.com/watch?v=TAExzHJIHHE
Wow, I cringed when he used the box cutter. I was sure it would leave a few scratches. Thats awesome. Im still getting protectors for the front and back though lol
Yea you're right to be careful, my S3 was supposedly scratch resistant, scratch tested with box cutters etc yet still got a huge load of scratches on the screen. Apparently sand/dust in your pockets is the cause (has to be, never dropped it or anything)
I don't know why these videos exist, they test objects that everyone knows will not scratch the screen,
Metal is softer than normal glass, let along toughened mobile phone glass.
Most people do not realize that. My mother for instance puts paper towels on her counter beneath wood cutting plates so the wood doesn't scratch the stone. lol
Plus, there are people here that are complaining about getting magical scratches and breakage.. It would be good for them to watch...
sent via xda premium with nexus 7
Rusty! said:
I don't know why these videos exist, they test objects that everyone knows will not scratch the screen,
Metal is softer than normal glass, let along toughened mobile phone glass.
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True ... bus has we have soooo many people in here complaining that the phone scratches by himself ... without any object at all ... this test seems fair to me.
The conclusion is ... please fill your pockets with keys, coins and the nexus4 ... it will be safer than to walk with the phone alone in the pocket ...
hdsousa said:
True ... bus has we have soooo many people in here complaining that the phone scratches by himself ... without any object at all ... this test seems fair to me.
The conclusion is ... please fill your pockets with keys, coins and the nexus4 ... it will be safer than to walk with the phone alone in the pocket ...
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Isn't it a little contradictory? These videos can't scratch either the back or the screen. But here, people are having scratches out of nowhere. This confuses a potential buyer (like me).
What should I do? Should I buy one?
They're not getting 'scratches out of nowhere' they just don't know how they did it.
Little tiny bits of grit will scratch any bit of glass.
R3ACTOR4 said:
Isn't it a little contradictory? These videos can't scratch either the back or the screen. But here, people are having scratches out of nowhere. This confuses a potential buyer (like me).
What should I do? Should I buy one?
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Dust particles or sand make the most scratches from what I can tell. I think you should buy it, I will when I have the chance.
But I'll also get a satchel or something I can keep it in.
Yea people complaining about dust scratching their phone have a defective phone or just really bad luck somehow
myorks1127 said:
Yea people complaining about dust scratching their phone have a defective phone or just really bad luck somehow
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what? No its the opposite dude, dust can contain sand... sand is hard enough to scratch class.
metal is too soft, keys are too soft, they'll never scratch gorilla glass
Cool. Drop test?
Sent from my Nexus 4 using xda app-developers app
you can find it on youtube
Inviato dal mio LG-P920
I frequently carry loose diamonds/rubies/emeralds in my pockets
I want a sandblast test.
its scarachable alright..
i was at a casino i had couple chips in my pocket.. that night i was a lil buzzed but i do remember everything.. my N4 got a scratch on the back from the chip.. the reason i know its from the chip was because the color was kinda embeded into the back cover.. not embeded literally but u get the meaning..
Androd - A true story. said:
i was at a casino i had couple chips in my pocket.. that night i was a lil buzzed but i do remember everything.. my N4 got a scratch on the back from the chip.. the reason i know its from the chip was because the color was kinda embeded into the back cover.. not embeded literally but u get the meaning..
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So how much did you lose man?
666fff said:
So how much did you lose man?
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LOL.
On topic, this is actually confusing for a buyer lol, "random" scratches just seem unlikely to affect the phone..
Sent from my Koodo SII X (T989D)
https://www.youtube.com/watch?v=nlgG33n71m0&feature=youtube_gdata_player
For anyone who is interested the link above is a drop test. Not English. German or Austrian I think.
Sent from my Nexus 4 using xda app-developers app
nic85 said:
enjoy!
http://www.youtube.com/watch?v=TAExzHJIHHE
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Stopped at 0:10 when the camera is CONSTANTLY out of focus.

[Q] Cracked glass - super glue and zagg screen protector

OK so first off I know I'm a cheap sod :angel:
My SG Nexus got wet and I'm waiting for the LG N4 to become in stock again...
So I've got myself a SG Note off eBay in perfect working order apart from one long crack that runs though only the glass (the OLED is fine).
I've looked into replacing the glass and tbh even thought I'm an engineer, nope.
My cunning plan is to fill the crack with superglue (let it dry) then slap on a zagg screen protector on it.
Any comments or ideas? Maybe lose the super glue? Maybe use something else other than superglue?
All ideas welcome - photos to follow when it gets here.
Just lose the super glue. The screen protector is enough. I would recommend the SGP screen protector maybe even the glass one.
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kishd said:
Just lose the super glue. The screen protector is enough. I would recommend the SGP screen protector maybe even the glass one.
Sent from my GT-N7000 using xda premium
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Thanks, I have a long history with Zagg and all ready got one on order. Bit worried about the crack edge creating a refractive boundary hence the super glue... maybe I'll do a run with out the screen protector... maybe I'll stop over-thinking it
ben83s said:
Thanks, I have a long history with Zagg and all ready got one on order. Bit worried about the crack edge creating a refractive boundary hence the super glue... maybe I'll do a run with out the screen protector... maybe I'll stop over-thinking it
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I'd skip the superglue since it's vapours will possibly stain the digitizer... In other words, it will make a mess!
Rayan said:
I'd skip the superglue since it's vapours will possibly stain the digitizer... In other words, it will make a mess!
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Now that is something I had over looked. I had thought the glue would chemically react with anything. Have a digital cookie mate
Also if the glue sat proud when dry even a tiny bit the screen protector wont follow the contour & will have that nasty "lifting" look to it along the crack that you get at edges of screens some times.
I would fit a glass even if its involved, the part is about £15 & if you continue to use the phone cracked you risk pressure on your LCD & that's not cheap.
Pat. said:
Also if the glue sat proud when dry even a tiny bit the screen protector wont follow the contour & will have that nasty "lifting" look to it along the crack that you get at edges of screens some times.
I would fit a glass even if its involved, the part is about £15 & if you continue to use the phone cracked you risk pressure on your LCD & that's not cheap.
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Thanks, but installing the glass involves separating the glass and OLED and there glued together. You have to heat the glass with a heat gun then pull them apart. I'm thinking that's going to crack the OLED.
http://forum.xda-developers.com/showthread.php?t=1487716
That thread is a bit scary isn't it, its one of those jobs where having seen one done & exactly what's involved drastically increases the chances of success but most people haven't got that luxury.
But, if i wanted the phone repaired i would see risking the cheap way first as a worthwhile gamble.
But hope your screen "protector over crack" method works for you.
seems legit.
also, please send us step by step pics.
ben83s said:
Bit worried about the crack edge creating a refractive boundary hence the super glue...
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Use oil mixture in the crack??
http://gr5.org/index_of_refraction/
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
What about the car windsheild repair kits ? The ones that Auto-Glass (UK) use to fill cracks and chips on car windsheilds ? It leaves no residue either, Its basically like liquid glass until it sets.
worth looking it to surely ? would be cheaper than a whole Screen replacement.
PaulF8080 said:
Use oil mixture in the crack??
http://gr5.org/index_of_refraction/
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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Dam good link. I like the idea of one of those oil. Maybe baby oil would be to viscose (runny) so I'm thinking that a drop of two of that corn sirpe could do the trick... maybe even some wax? I got some clear natural beaswax... I feel some experimentation coming on....
azzledazzle said:
What about the car windsheild repair kits ? The ones that Auto-Glass (UK) use to fill cracks and chips on car windsheilds ? It leaves no residue either, Its basically like liquid glass until it sets.
worth looking it to surely ? would be cheaper than a whole Screen replacement.
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again good shout. My only heastitaion is thats a one way street, no going back. But I think if the screen protector doesn't work then that can be dam good plan B!

Wife slightly bent her s6 wt*! Thinking of a reverse fix?

So I knew this could happen and it's pure neglect from back pocket use at some point .
We both have s6 phones went to put two new glass screen protectors on them ... couldn't figure why hers wouldn't lay on flush like they all do until I seen right side has a every so slight bend starting at the power button side bending toward the top Its very minor .
I've concluded that it's not terrible and a zag screen protector would fix the whole needing a screen protector issue but I'm still pissed about it .
Was wondering if anyone has managed to straighten there's back out even if it takes a while I flipped it face down and put pressure on it and it does go flat maybe a total of 1/8th inch bend I'f I could guestimate .. but it pops right back to the slight bend and it's really slight only enough to not seat a glass screen protector at the edges.
The phone has had an Incipio Octane case with raised edges . Any ideas maybe setting something little heavy across the front width wise across phone overnight ?
androidddaaron said:
So I knew this could happen and it's pure neglect from back pocket use at some point .
We both have s6 phones went to put two new glass screen protectors on them ... couldn't figure why hers wouldn't lay on flush like they all do until I seen right side has a every so slight bend starting at the power button side bending toward the top Its very minor .
I've concluded that it's not terrible and a zag screen protector would fix the whole needing a screen protector issue but I'm still pissed about it .
Was wondering if anyone has managed to straighten there's back out even if it takes a while I flipped it face down and put pressure on it and it does go flat maybe a total of 1/8th inch bend I'f I could guestimate .. but it pops right back to the slight bend and it's really slight only enough to not seat a glass screen protector at the edges.
The phone has had an Incipio Octane case with raised edges . Any ideas maybe setting something little heavy across the front width wise across phone overnight ?
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Is it visible to the eye? Or is it like them iphones that u have to stare at it to see the bend?
bx10r said:
Is it visible to the eye? Or is it like them iphones that u have to stare at it to see the bend?
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you have to look to see it
Only reason i knew to dig deeper and see it is because glass screen wouldn't lay flat
androidddaaron said:
you have to look to see it
Only reason i knew to dig deeper and see it is because glass screen wouldn't lay flat
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To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
bx10r said:
To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
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no cause I paid for Both cash out right owning them the second I left the store. I have tmobile service on mine and hers don't cause my insurance follows my sim card I bought hers first but took my sim out and handed it down to her and she uses it on metro pcs so Hers in particular is not insured Under the 14 days return or assurant.
I can't send it to Samsung because it's been rooted Knox tripped so???
Sent from my SM-G920T using XDA Free mobile app
bx10r said:
To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
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it's past any point of returning them and whatnot. . I'm just asking about any known methods to re straighten them out .
I think laying a heavy object across it of course over the raised edges of the case over night or many nights may help .
Theory would say if pressure bent it one way reverse pressure should slightly mold it back ..Even though it's very minimal
Sent from my SM-G920T using XDA Free mobile app
androidddaaron said:
it's past any point of returning them and whatnot. . I'm just asking about any known methods to re straighten them out .
I think laying a heavy object across it of course over the raised edges of the case over night or many nights may help .
Theory would say if pressure bent it one way reverse pressure should slightly mold it back ..Even though it's very minimal
Sent from my SM-G920T using XDA Free mobile app
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androidddaaron said:
no cause I paid for Both cash out right owning them the second I left the store. I have tmobile service on mine and hers don't cause my insurance follows my sim card I bought hers first but took my sim out and handed it down to her and she uses it on metro pcs so Hers in particular is not insured Under the 14 days return or assurant.
I can't send it to Samsung because it's been rooted Knox tripped so???
Sent from my SM-G920T using XDA Free mobile app
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Ohh damn...i know phones are under tmo warranty for a year...even without ins. But the fact shes on metro doesnt help cause it doesnt show on tmos radar...sorry man, thouggt i couldve been more help...good luck
bx10r said:
Ohh damn...i know phones are under tmo warranty for a year...even without ins. But the fact shes on metro doesnt help cause it doesnt show on tmos radar...sorry man, thouggt i couldve been more help...good luck
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but it was originally on my sim card And I believe insurance follows the sim.. I could put my sim in it for a few weeks then submit a claim. . It was my original device that I got when I started my tmobile postpaid plan with monthly insurance added.
Sent from my SM-G920T using XDA Free mobile app
I have returned an S6 throuvh Tmobile which was rooted and tripped Knox. Tmobile doesn't care. I removed the custom Rom and restored it to stock before exchange.
androidddaaron said:
but it was originally on my sim card And I believe insurance follows the sim.. I could put my sim in it for a few weeks then submit a claim. . It was my original device that I got when I started my tmobile postpaid plan with monthly insurance added.
Sent from my SM-G920T using XDA Free mobile app
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I would run it for a week..flash the stock tar and claim it then

Cracks

I thought I had a very fine barely noticeable scratch both on the front and back glass. There is nothing in my pocket or where I place my phone usually that would scratch it(plus isn't it gorilla glass 5?).
Anyway, now I look at the back and that very fine scratch has expanded... GREAT, it's not a scratch but a crack. The front is staying put but the back crack is spreading and now split off to form another one. It is very tiny and you have to angle the phone to see it.
This phone has never been dropped. I don't put it in my back pocket. Nothing has ever been placed or dropped on top of it. WTF?
Anyone else have this problem. I doubt this is covered under warranty. I am so pissed. My last couple phones have been disasters. I need to stop buying phones right after they come out... (all though that might not help as the nexus 6p I had didn't have problems for a year. argh! why do phones suck these days)
It sounds like a manufacturer defect. And that's difficult because you have to prove that. Perhaps you can just go into wherever you got it or to a carrier store and talk to them and explain. They might be cool with replacing it.
I've read a lot of posts around talking about how this phone scratches easily. It's actually got me considering putting on a screen protector and I've never done that before.
Could the crack possibly be due to heat causing the expansion of the glass? I'm thinking perhaps the gap everyone talks about on the note 3 note 4 etc models is for that reason. To allow the glass some space when it gets hot.
Just my thoughts.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Could the crack possibly be due to heat causing the expansion of the glass? I'm thinking perhaps the gap everyone talks about on the note 3 note 4 etc models is for that reason. To allow the glass some space when it gets hot.
Just my thoughts.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have the light leak along the sides, but it is not caused by a gap in the glass. It's the black along the edges of the screen not being all the way to the very bottom.
centran said:
I thought I had a very fine barely noticeable scratch both on the front and back glass. There is nothing in my pocket or where I place my phone usually that would scratch it(plus isn't it gorilla glass 5?).
Anyway, now I look at the back and that very fine scratch has expanded... GREAT, it's not a scratch but a crack. The front is staying put but the back crack is spreading and now split off to form another one. It is very tiny and you have to angle the phone to see it.
This phone has never been dropped. I don't put it in my back pocket. Nothing has ever been placed or dropped on top of it. WTF?
Anyone else have this problem. I doubt this is covered under warranty. I am so pissed. My last couple phones have been disasters. I need to stop buying phones right after they come out... (all though that might not help as the nexus 6p I had didn't have problems for a year. argh! why do phones suck these days)
Click to expand...
Click to collapse
I have yet to join an XDA forum regarding all the mobiles I have owned in recent years and not found one of these threads.
Some peers actually claim to have had their screen crack overnight while on the bed side table? And so it goes on. Its a mystery?
I have seen an 18" dia ships porthole 1.5" thick get dropped and not break yet overnight while standing in a wooden jig they have broken! Glass is an inherently odd material and I have no idea what you are going to do to resolve this situation? This phenomena can happen but its generally owners who, either known or unkown, break the glass.
Where is the crack? Can you possibly post a photo? This would be invaluable to asses what may have accurd.
This could be difficult for you to resolve. Have you insured it?
Ryland
I noticed I have a crack on the back as well. Been in a case since I got it and no drops, but still a crack. Don't know how it got there, but at least I can't see it
Sent from my SM-N950U using Tapatalk
I was on the Verizon support site tonight. There are a small number of people there who are complaining about this exact thing.

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