I have an SM-G925A.
Purchased second hand from a seller I know.
Had his Samsung account on it and Reactivation Lock was turned on. We put phone on Wifi and tried to turn off Reactivation Lock. Just loops back to same screen and remains turned on.
Correct Password and Email as we were able to hard reset phone and at the Reactivation Lock screen during setup, it was accepted and we continued through to set up phone.
Still Reactivation Lock won't turn off, just loops back to same screen.
So we decided to delete Samsung account from phone.. Email and Password accepted, Samsung account deleted.
Thought we were good. Nope.
Now Reactivation Lock is on, grayed out and we cannot add back the Samsung account. Press on Add Samsung account and nothing happens.
Also cannot do Factory Reset from within Setting. Just press Reset Device and nothing happens.
Can't try flashing stock Rom as it's on AOF4 and no Rom to be found online.
There is no OEM Unlocking option in Delevoper Options either so can't try that.
I know I have seen other users with different S6 devices with similar problems after spending time searching on here.
Has anyone found a solution?
You wont be able to remove it unless you have the original info and I mean the one before the person that sold it to you. He just gave you the info to bypass it but not to remove it completely as the legit information it is encrypted within the bootloader and it must match with the info that you input to remove it 100%.
If you have the account info try this
http://androiding.how/unable-to-disable-reactivation-lock-on-galaxy-s6-try-this-fail-safe-trick/
Let me know if it workd
can somebody please help me. i can't turn off the reactivation lock of my samsung galaxy a5. i tried already the method that will delete the prevoius account and then will make a new one. but it didn't work. can anyone help me?. thanks in advance.
Resurecting an old thread and XDA doesnt seem very active these days but
I would love to know how to get around this. I have the wifes old phone and I decided to factory reset it.
The device was listed under FindmyMobile and had my samsung account listed during the factory reset it just refused my password to the point where I reset my password but it still gave a "processing error" every time I put it in so I did the hard reset completely ignorant of the RAL.
Now I have a device that still wont let me pass the samsung username and password part of setup.
Spent days reading useless posts and watching the same regurgitated youtube videos all with titles that inspire confidence only to find idiots that have no idea how to get around it I mean one said its a faulty power button!!!
I did find a post on here but I need to be on android 5.11, ive got down to 6 but 5.1 wont go on!
Samsung were unhelpful they told me what I had done and how to get around it, enter the username and password, they said if I can remember these details I will have to take the device to a repair shop and they can sort it, so there is a way, but during this lock down im not going anywhere!
Like I said the samsung account on the phone was mine and the device was visible in findmymobile is it possible this is a samsung issue and not a me issue?
The phones an old S6 SM-G920F and I wouldn't bother but its had a new batter and a new screen so ive invested some time and money into it, I dont want to just junk it now!
Anyway, if there is anyone on XDA anymore and you are reading this and you do have a method to solve this please reply.
If you know how I can get 5.1 on the device that might be useful too as there are methods listed in here for 5.1 but I cant apply.
Oh I found a method on applying 5.1 but im guessing its for a computer science grad as it was full of unexplained acronyms, that to a general MS Server engineer like myself, meant absolutely nothing!
V
Related
I was playing around with the pattern lock and eventually got the 'Too many pattern attempts!' message, with it asking for my Google username and password to log in.
No matter what, it doesn't accept my username/password. I am 100% sure I've typed it in correctly.
This bug has been around for over a year with many people reporting 'bricked' phones without even doing anything particularly naughty with their phones.
This is the Google bug that has been posted on it: http://code.google.com/p/android/issues/detail?id=3006#makechanges
As you can see this has been around for over a year. The 'null'-in-password trick doesn't work, nor does the spamming-home-button trick.
My phone is rooted and with the Voodoo Lagfix-only custom kernel. Any suggestions?
Do a hard reset / wipe. That's my suggestion.
Try booting into recovery (Home Button, Vol Up + Power), and resetting your cache and wiping it. Then try logging in with your Google account. If all else fails, try changing your Google password on the PC then logging in on the phone. And then if it still fails, looks like you need to flash the phone again. Next time, don't enter the thing wrong! Stop rushing haha .
I wasn't rushing, I was playing with the lock. It takes about 30 times before it's permanently requiring the username/password. But really...you can't blame me for not expecting this. :/
I'm currently trying to flash a new ROM but I've run into another problem - I can't get it to boot into downloader/recovery. It's not the lack of the 3 button combo - I've managed to reach Recovery and Downloader ONCE each in the past, but never again since.
And now with all my efforts to boot into recovery/downloader, it now cannot boot into normal usability mode (or in my case, locked mode). Instead, the Galaxy S logo loops endlessly.
Sigh.
Have you read the thread for the fix for Galaxy S variants that are lacking the 3 Button Combos? It's in Android Development. Maybe try that? Or, can you still connect the phone and connect with Kies?
I can't turn on the phone anymore, meaning no changing to USB debugging etc. And I'm having problem accessing recovery/download, even though I definitely HAVE done each of them once before and therefore do not have the 3 button problem.
Without turning on my phone, Kies can't detect it
So what happens when you power on?
Now, it shows the first Galaxy S splash screen, then shows the boot logo, then nothing. The boot logo continues to glow endlessly.
Be patient, i waited up to five minutes. If you see the s logo glowing/shining youare ok
Sent from my GT-I9000 using XDA App
okpc said:
Be patient, i waited up to five minutes. If you see the s logo glowing/shining youare ok
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Yeah it's continuously shining. Haven't left it for up to five minutes though... And even then it probably won't help since I'm still locked out of the phone, and unable to access download/recovery mode to reflash it.
After waiting for a long time, the logo disappears, screen goes black. Menu and back buttons light up. Nothing else.
Looks like your going to have to reflash your phone again. Download the desired firmware, open up Odin and put your phone into download mode and start the flashing procedure. Be more careful next time.
PaulForde said:
Looks like your going to have to reflash your phone again. Download the desired firmware, open up Odin and put your phone into download mode and start the flashing procedure. Be more careful next time.
Click to expand...
Click to collapse
Good advice considering he said his 3 button combo stopped working =))
All I did when I got that black screen was adb reboot recovery and wiped and phone bootedup fine. But only if you have debuging enable and and sumsung drivers. Hopes this help.
Sent from my SGH-T959 using XDA App
Can't enable USB debugging when phone can't be turned on at all.
danamoult said:
I was playing around with the pattern lock and eventually got the 'Too many pattern attempts!' message, with it asking for my Google username and password to log in.
No matter what, it doesn't accept my username/password. I am 100% sure I've typed it in correctly.
This bug has been around for over a year with many people reporting 'bricked' phones without even doing anything particularly naughty with their phones.
As you can see this has been around for over a year. The 'null'-in-password trick doesn't work, nor does the spamming-home-button trick.
My phone is rooted and with the Voodoo Lagfix-only custom kernel. Any suggestions?
Click to expand...
Click to collapse
Ok i did the same thing, and spent hours googling.
Tried the key combinations to restore, but never worked.
Heres what worked for me, but, be warned all your contacts will be lost if stored on the phone.
From another phone, call your locked number.
Answer it on the locked phone, then hit the "back" button.
This gives you full access to the phones menus etc.
Hang up on the phone you called from.
Now, go into Applications / Settings / Privacy / Factory Data Reset.
This worked for me whereas all other methods did not.
Once your phone is up and running again, be sure to create your google account on your phone.
That way your protected again. If you didnt previously have the account set up from your phone, like i didnt, then you cannot log in of course.
This works...give it a try. Hope it helps.
danamoult said:
Can't enable USB debugging when phone can't be turned on at all.
Click to expand...
Click to collapse
you need to be able to enter recovery mode for you to solve this problem
danamoult said:
I was playing around with the pattern lock and eventually got the 'Too many pattern attempts!' message, with it asking for my Google username and password to log in.
No matter what, it doesn't accept my username/password. I am 100% sure I've typed it in correctly.
This bug has been around for over a year with many people reporting 'bricked' phones without even doing anything particularly naughty with their phones.
This is the Google bug that has been posted on it: http://code.google.com/p/android/issues/detail?id=3006#makechanges
As you can see this has been around for over a year. The 'null'-in-password trick doesn't work, nor does the spamming-home-button trick.
My phone is rooted and with the Voodoo Lagfix-only custom kernel. Any suggestions?
Click to expand...
Click to collapse
dear friend dont worry or panic... i'll tell you a trick , go to the samsung customer care and tell them that your phone gets heated up very often and today it just refuses to boot up normally...
since your device cannot get into recovery mode or download mode the company will never know that you had played with the system files in the device or not... (rooted )..
since the samsung people will also try to get your device in recovery mode.. but when it will not go to the recovery mode you will get a mother board replacement under warranty.....
this heating up of the device is a common problem in the galaxy here in india.. so use this excuse and i know it works 100% ... (just dont tell them that you had rooted and lagfixed your device )
What you describe sounds like a very large security hole if I am reading it correctly.
Are you saying that even if your phone has been locked out from too many lock screen failures, that just answering an incoming phone call gives you full access to the phone? Really?
I just checked on my phone and while I can answer an incoming call while the screen is locked, if I hit the back button or menu button, I just get the lock screen.
I'm missing something here...
OzzYGuY said:
Ok i did the same thing, and spent hours googling.
Tried the key combinations to restore, but never worked.
Heres what worked for me, but, be warned all your contacts will be lost if stored on the phone.
From another phone, call your locked number.
Answer it on the locked phone, then hit the "back" button.
This gives you full access to the phones menus etc.
Hang up on the phone you called from.
Now, go into Applications / Settings / Privacy / Factory Data Reset.
This worked for me whereas all other methods did not.
Once your phone is up and running again, be sure to create your google account on your phone.
That way your protected again. If you didnt previously have the account set up from your phone, like i didnt, then you cannot log in of course.
This works...give it a try. Hope it helps.
Click to expand...
Click to collapse
distortedloop said:
What you describe sounds like a very large security hole if I am reading it correctly.
Are you saying that even if your phone has been locked out from too many lock screen failures, that just answering an incoming phone call gives you full access to the phone? Really?
I just checked on my phone and while I can answer an incoming call while the screen is locked, if I hit the back button or menu button, I just get the lock screen.
I'm missing something here...
Click to expand...
Click to collapse
chill my dear friend.... it cant be true.... its just his 1st post.. and samsung cannot be so dumb to leave a password protected keypad that can be cracked so easily.. even i tried the back key on a call with a password lock.. i cannot get passed the lock screen....
so i have spent many hours almost a whole day now looking for a way to bypass my PIN lock screen, i set it and forgot and i REALLY don't want to have to Factory Reset it is there ANYTHING i can do? i had set a code and forgot about it in a matter of minutes.
i have so many texts and images and songs i didn't back up and i don't want to lose them.
I have been told so many different things i can do and it seems none of them worked. i have done all the codes i could think of yes birthdays, dates, little codes from before but nothing; Even putting the wrong code 5 times NO forgot password or login with google account ever pops up; i was told to get the IMEI numbers and i did but they where showing me how to get different services threw my phone which is not what i need. i was told about apps that could work and havent found any i have been using my laptop to look on google play to find something
please please please someone help
Drae98765 said:
so i have spent many hours almost a whole day now looking for a way to bypass my PIN lock screen, i set it and forgot and i REALLY don't want to have to Factory Reset it is there ANYTHING i can do? i had set a code and forgot about it in a matter of minutes.
i have so many texts and images and songs i didn't back up and i don't want to lose them.
I have been told so many different things i can do and it seems none of them worked. i have done all the codes i could think of yes birthdays, dates, little codes from before but nothing; Even putting the wrong code 5 times NO forgot password or login with google account ever pops up; i was told to get the IMEI numbers and i did but they where showing me how to get different services threw my phone which is not what i need. i was told about apps that could work and havent found any i have been using my laptop to look on google play to find something
please please please someone help
Click to expand...
Click to collapse
do you have a custom recovery already installed on your phone or your phone is still locked and untampered?
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
geronimo52xx said:
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
Click to expand...
Click to collapse
She can boot to recovery and reset the whole phone, the only option if bootloader is locked.
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
madbat99 said:
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
Click to expand...
Click to collapse
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
geronimo52xx said:
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
Click to expand...
Click to collapse
That's a bummer. They should send another one though. It's covered since you didn't unlock the bootloader.
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
en11gma said:
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
Click to expand...
Click to collapse
Do you have a Samsung account on it?
Kenora_I said:
Do you have a Samsung account on it?
Click to expand...
Click to collapse
i not sure. i think i might have but i think i deleted it but it keeps asking me to same my passwords to samsung and i keep hitting never.
unless you have an unlocked bootloader I don't know that there's anything that can be done. I would just get them all wrong at this point and see if it let's you reset it with a good account. If you BL is unlocked you could boot into a custom recovery and wipe the security file.
en11gma said:
i not sure. i think i might have but i think i deleted it but it keeps asking me to same my passwords to samsung and i keep hitting never.
Click to expand...
Click to collapse
Can only be done if you have find my device enabled and have an active internet connection in the phone tho
Step 1. Open the internet browser on your notebook and input the following website
address: https://findmymobile.samsung.com, click on the Sign in button and input your login credentials of your Samsung account, then click on Sign in button once more.
image to login to find my mobile web page
Step 2. The mobile device registered under your Samsung account will appear on the right-side of the screen. If you have multiple devices registered under the same Samsung account, make sure you select the device that needs to be remotely unlocked. Refer to the image below and click on the Unlock icon to unlock your device.
image after login to find my mobile web page
Step 3. Once you click on Unlock, a pop-up window will appear asking to verify the password of your Samsung account. After you input your password, click on the NEXT button, the pop-up window will automatically close and another pop-up window will appear with the result of remotely unlocking your device
orangekid said:
unless you have an unlocked bootloader I don't know that there's anything that can be done. I would just get them all wrong at this point and see if it let's you reset it with a good account. If you BL is unlocked you could boot into a custom recovery and wipe the security file.
Click to expand...
Click to collapse
i just logged into my samsung account and it says i have no linked devices.
grrrr
is there a limit before it factory reset my phone
Kenora_I said:
Can only be done if you have find my device enabled and have an active internet connection in the phone tho
Step 1. Open the internet browser on your notebook and input the following website
address: https://findmymobile.samsung.com, click on the Sign in button and input your login credentials of your Samsung account, then click on Sign in button once more.
image to login to find my mobile web page
Step 2. The mobile device registered under your Samsung account will appear on the right-side of the screen. If you have multiple devices registered under the same Samsung account, make sure you select the device that needs to be remotely unlocked. Refer to the image below and click on the Unlock icon to unlock your device.
image after login to find my mobile web page
Step 3. Once you click on Unlock, a pop-up window will appear asking to verify the password of your Samsung account. After you input your password, click on the NEXT button, the pop-up window will automatically close and another pop-up window will appear with the result of remotely unlocking your device
Click to expand...
Click to collapse
i have 4 devices in there but not the one im using. crap!
do i have unlimited failed attempts on the pattern unlock?
en11gma said:
i just logged into my samsung account and it says i have no linked devices.
grrrr
is there a limit before it factory reset my phone
Click to expand...
Click to collapse
Well, at this point you probably need to reset the phone, as you didn't link your Samsung account.
There actually isn't any way to recover the data Unless you can guess the pattern again.
I don't know if Samsung themselves would unlock the phone if you took it to the support center providing proof that you own the phone, but that could get your data back idk
In my opinion it is worth a try in this case
Kenora_I said:
Well, at this point you probably need to reset the phone, as you didn't link your Samsung account.
There actually isn't any way to recover the data Unless you can guess the pattern again.
I don't know if Samsung themselves would unlock the phone if you took it to the support center providing proof that you own the phone, but that could get your data back idk
In my opinion it is worth a try in this case
Click to expand...
Click to collapse
do i have unlimited tries on the pattern unlock or will it erase my data after so many failed attempts?
en11gma said:
do i have unlimited tries on the pattern unlock or will it erase my data after so many failed attempts?
Click to expand...
Click to collapse
Depends if you had that option enabled in settings, by default it is disabled
en11gma said:
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
Click to expand...
Click to collapse
Your only solution is too wipe your phone. So take better care next time and chalk this one up to experience
jrkruse said:
Your only solution is too wipe your phone. So take better care next time and chalk this one up to experience
Click to expand...
Click to collapse
Samsung might unlock it at their support centers yknow if they have proof of ownership
Kenora_I said:
Depends if you had that option enabled in settings, by default it is disabled
Click to expand...
Click to collapse
so how many failed attempts do i get?
en11gma said:
so how many failed attempts do i get?
Click to expand...
Click to collapse
Probably 3 then a waiting time, but it's probably more easier to take it to Samsung and get them to unlock it for you, since you own the phone they can do it.
Kenora_I said:
Samsung might unlock it at their support centers…..
Click to expand...
Click to collapse
Yea I wouldn’t hold my breath on that happening but good luck
Kenora_I said:
Probably 3 then a waiting time, but it's probably more easier to take it to Samsung and get them to unlock it for you, since you own the phone they can do it.
Click to expand...
Click to collapse
i live in the country. i dont think there is a samsung store even in my state. im in iowa in usa
Samsung can't unlock it... pretty sure.
Once you set a lock screen the security is very good, too good. Sleep on it to see if the pattern comes to you... you still remember it.
That failing, suck it up. It may have not been your fault at all, see below.
I never set a screen lock, 2x tap on/off.
Never set a a bios password.
And most importantly never encrypt data backup hdds, etc.
You are the one most likely to get locked out... lesson learned the hard way.
A firmware failure, or external forces beyond your control (high energy particles of cosmic origin can do it*) can put you in a no win situation once you set an eccess password. While if you hadn't you likely wouldn't be locked out. I had a laptop bios lock me out, the password was simple a simple "S" even years latter I remember it... but the bios doesn't!
*this isn't a joke. Flying or being at higher elevations increases the risk. While it is slight when under the protection of the ionosphere it's still a random failure factor. One high energy particle can change the value of a flash memory cell without damaging it. The data however is corrupted unless redundantly backup which is one reason why spacecraft use at least 3 redundant computers.
blackhawk said:
Samsung can't unlock it... pretty sure.
Once you set a lock screen the security is very good, too good. Sleep on it to see if the pattern comes to you... you still remember it.
That failing, suck it up. It may have not been your fault at all, see below.
I never set a screen lock, 2x tap on/off.
Never set a a bios password.
And most importantly never encrypt data backup hdds, etc.
You are the one most likely to get locked out... lesson learned the hard way.
A firmware failure, or external forces beyond your control (high energy particles of cosmic origin can do it*) can put you in a no win situation once you set an eccess password. While if you hadn't you likely wouldn't be locked out. I had a laptop bios lock me out, the password was simple a simple "S" even years latter I remember it... but the bios doesn't!
*this isn't a joke. Flying or being at higher elevations increases the risk. While it is slight when under the protection of the ionosphere it's still a random failure factor. One high energy particle can change the value of a flash memory cell without damaging it. The data however is corrupted unless redundantly backup which is one reason why spacecraft use at least 3 redundant computers.
Click to expand...
Click to collapse
omg wut ._.
Even if u hard reset, u will be asked to input your Samsung account and password, anf even with out knowing the pattern you have the option of putting in your PIN.
If you don't know your own PIN code then, something Is wrong!
death365 said:
Even if u hard reset, u will be asked to input your Samsung account and password, anf even with out knowing the pattern you have the option of putting in your PIN.
If you don't know your own PIN code then, something Is wrong!
Click to expand...
Click to collapse
It would be Google account and they said they changed their pattern and lost the combination, i also have had the same problem b4. I just used find my phone to unlock the device
I'm really hoping someone can help me. I have the Samsung S10 from Verizon, and recently had to change my lock pattern (to unlock the phone to be able to do anything). I did it late at night and honestly can't remember what pattern I set up. I have fingerprint and facial recognition setup, but it doesn't even attempt those, as if it isn't an option at this point. Right now, each time I attempt to unlock my phone, it won't allow me to try again for over an hour, and it adds on more time each time I mess up the pattern. I've called Verizon and Samsung. Verizon told me that I had to call Samsung, and Samsung said they couldn't help me. The closest Verizon store is about 1.5 hours away. I'll probably try to go tomorrow if I don't get anywhere. But so far, it isn't looking good, and this is insane to me. I can't believe no one can help me get into my phone. But then I remembered these forums have been EXTREMELY helpful in the past. I'm wondering if anyone has a solution or can offer some help. I've considered rooting the phone (or whatever people call it these days) but that will void my warranty. I was dumb enough to have never written down passwords, so I pretty much can't access any website (that requires a username and password) because all my info is stored in my phone. I can't even get into my email. If any of you great people think you can help me out, I'm open to all suggestions! Thank you!
emmiejolopez said:
I'm really hoping someone can help me. I have the Samsung S10 from Verizon, and recently had to change my lock pattern (to unlock the phone to be able to do anything). I did it late at night and honestly can't remember what pattern I set up. I have fingerprint and facial recognition setup, but it doesn't even attempt those, as if it isn't an option at this point. Right now, each time I attempt to unlock my phone, it won't allow me to try again for over an hour, and it adds on more time each time I mess up the pattern. I've called Verizon and Samsung. Verizon told me that I had to call Samsung, and Samsung said they couldn't help me. The closest Verizon store is about 1.5 hours away. I'll probably try to go tomorrow if I don't get anywhere. But so far, it isn't looking good, and this is insane to me. I can't believe no one can help me get into my phone. But then I remembered these forums have been EXTREMELY helpful in the past. I'm wondering if anyone has a solution or can offer some help. I've considered rooting the phone (or whatever people call it these days) but that will void my warranty. I was dumb enough to have never written down passwords, so I pretty much can't access any website (that requires a username and password) because all my info is stored in my phone. I can't even get into my email. If any of you great people think you can help me out, I'm open to all suggestions! Thank you!
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I’ve never had a problem like this, so solutions I can only be guessed at.
Try install Stock ROM with Odin. Download last version with Frija. You will lose all settings and Android will be installed at the factory settings. I think you can turn off your phone, enter the Download mode and install Android with Odin. Or if you can enter Recovery mode, go to wipe data / factory reset and restart phone. I don't think you will lose your phone warranty.
emmiejolopez said:
I'm really hoping someone can help me. I have the Samsung S10 from Verizon, and recently had to change my lock pattern (to unlock the phone to be able to do anything). I did it late at night and honestly can't remember what pattern I set up. I have fingerprint and facial recognition setup, but it doesn't even attempt those, as if it isn't an option at this point. Right now, each time I attempt to unlock my phone, it won't allow me to try again for over an hour, and it adds on more time each time I mess up the pattern. I've called Verizon and Samsung. Verizon told me that I had to call Samsung, and Samsung said they couldn't help me. The closest Verizon store is about 1.5 hours away. I'll probably try to go tomorrow if I don't get anywhere. But so far, it isn't looking good, and this is insane to me. I can't believe no one can help me get into my phone. But then I remembered these forums have been EXTREMELY helpful in the past. I'm wondering if anyone has a solution or can offer some help. I've considered rooting the phone (or whatever people call it these days) but that will void my warranty. I was dumb enough to have never written down passwords, so I pretty much can't access any website (that requires a username and password) because all my info is stored in my phone. I can't even get into my email. If any of you great people think you can help me out, I'm open to all suggestions! Thank you!
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Hi Emmie, I have exactly the same problem with my S10+ in the UK. Created my pattern late last night and forgot it too! Samsung here are saying they can't do anything except a factory reset but I have around 15,000 pics/vids saved! I'm happy for it to sit there for years whilst a solution is found as long as I don't lose my data. I don't understand why face recognition stopped working nor why it keeps increasing the time between attempts. I hope nothing worse happens as it doesn't warn how many attempts I have left so I just keep trying every 17 minutes now!