I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
geronimo52xx said:
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
Click to expand...
Click to collapse
She can boot to recovery and reset the whole phone, the only option if bootloader is locked.
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
madbat99 said:
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
Click to expand...
Click to collapse
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
geronimo52xx said:
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
Click to expand...
Click to collapse
That's a bummer. They should send another one though. It's covered since you didn't unlock the bootloader.
Related
Dear all,
I have a strange problem with my Diamond.
Due to the fact that i have set my diamond to reset itself every night at 5 am, i have removed the PIN feature, so when it reboots i will be able to receive phone calls (when i wake up in the morning), because it happened that i wake up late and miss phone calls.
Today, everything worked just fine, BUT, i have a Password screen (Start settings lock), although NO PASSWORD was inserted. I tried the old password, but it doesn't work.
I can receive calls, but if i miss one, i can't see who called. It's just like my phone wanted and inserted a password by itself.
Can i do something, without hard resetting my phone? Any idea is a good idea. I am willing to try everything, so i won't loose my sms's, phone book, and everything else.
Thanks for brainstorming with me
Later edit:
It seems that i can sync the phone, it doesn't ask me to unlock the device. WTF?!? Virus?
Can i registry edit the removing of the password? Can i do it via my pc?
Another later edit:
So,... i'm in the password screen, as before . I noticed something strange: When i remove the stylus, it inserts a character, as if i type one, but actually i'm not.
Below the text field i have the following: 0 and a reverse timer now dropping from 2 minutes.
You should be able to bypass it by ActiveSync, and if you can't then .. du du duhhh i dont know lol.
Is this a PIN code or a Phone lock code?
Try your user manual it'll tell you the default code. If its PIN you need to look for your operators default pin (normally 4-8 0s) or if its a PHONE code then i actually have no clue what HTCs default is.. or if there even is one?
I detect a hard reset...
yetep said:
You should be able to bypass it by ActiveSync, and if you can't then .. du du duhhh i dont know lol.
Is this a PIN code or a Phone lock code?
Try your user manual it'll tell you the default code. If its PIN you need to look for your operators default pin (normally 4-8 0s) or if its a PHONE code then i actually have no clue what HTCs default is.. or if there even is one?
I detect a hard reset...
Click to expand...
Click to collapse
It's NOT a PIN code,... it's a HTC code (start ->settings -> LOCK) i have that screen.
The problem is that i haven't activated that option, and the old code ain't working (or i am not remembering correctly)
Do me a favour mate..
Pull out your battery.
Now put it back in and turn the phone on.
Still locked?
yetep said:
Do me a favour mate..
Pull out your battery.
Now put it back in and turn the phone on.
Still locked?
Click to expand...
Click to collapse
Yes, i did that Yes, still locked! It's not the pin it's the phone lock option that i was telling you about before!
I have lock set up for pin as I am using my android wear device as a trusted device, so it gets bypassed when my watch is near.
When I have to reboot/power on phone, the boot animation starts and then will ask for my pin. Once the pin is entered the boot animation starts again and completes the start up to lock screen. Does anyone know a way to disable that initial pin? It's pretty annoying... especially if having to do a reboot have changes take effect etc.
Edit: nevermind. I disabled my pin and then re-enabled and now I see the option to have a pin at start up or not.
It turns out that you can turn off PIN on boot but it's enabled by default and it's not obvious how to do it. You have to turn off the PIN (set your security type to None), then re-enable a PIN. At that point it will ask you if you want a PIN on boot or not.
[email protected] said:
It turns out that you can turn off PIN on boot but it's enabled by default and it's not obvious how to do it. You have to turn off the PIN (set your security type to None), then re-enable a PIN. At that point it will ask you if you want a PIN on boot or not.
Click to expand...
Click to collapse
Interesting, I never knew this.
Actually you dont need to remove it then re-do it again
just setting>security>screen lock> type PIN> PIN
then you will see Secure start-up ( Require PIN to start device/ No Thank you)
Thanks, couldn't figure it out on Nexus 6P. All good now.
[email protected] said:
Actually you dont need to remove it then re-do it again
just setting>security>screen lock> type PIN> PIN
then you will see Secure start-up ( Require PIN to start device/ No Thank you)
Click to expand...
Click to collapse
Thanks!!!! I have the G5 and was googling this very same issue!
Pressing the pin option, as to select it (whether you have it set up already or not) will present that toggle. Many thanks again.
jasonftfw said:
I have lock set up for pin as I am using my android wear device as a trusted device, so it gets bypassed when my watch is near.
When I have to reboot/power on phone, the boot animation starts and then will ask for my pin. Once the pin is entered the boot animation starts again and completes the start up to lock screen. Does anyone know a way to disable that initial pin? It's pretty annoying... especially if having to do a reboot have changes take effect etc.
Edit: nevermind. I disabled my pin and then re-enabled and now I see the option to have a pin at start up or not.
Click to expand...
Click to collapse
Guess what? You no longer have encryption worth anything. Your data is protected only by password "default_password". If you have TWRP you can verify for yourself.... you can access and read all your files without ever once entering your pin.
More details here
https://www.reddit.com/r/Nexus6P/comments/47uj5r/twrp_is_decrypting_my_encrypted_data_partition/
The bottom line: if you want the security benefits of encrypted data, you need to enable pin on boot.
i disabled "require password to start device" because if my phone gets lost and runs out of battery and the finders charge it up again and thus Android boots up again, i want my lock screen to be visible so they can see my email to contact me to return it. also - i want to be able to call the phone if lost. this "lost phone" scenario greatly outweighs my need for greater security beyond the normal lockscreen password protection.
Nexus 6P + AT&T GoPhone
Gekko2 said:
i disabled "require password to start device" because if my phone gets lost and runs out of battery and the finders charge it up again and thus Android boots up again, i want my lock screen to be visible so they can see my email to contact me to return it. also - i want to be able to call the phone if lost. this "lost phone" scenario greatly outweighs my need for greater security beyond the normal lockscreen password protection.
Nexus 6P + AT&T GoPhone
Click to expand...
Click to collapse
Your lock screen message is shown when prompted for the password to start the device. No need to disable security for that reason...
Didgeridoohan said:
Your lock screen message is shown when prompted for the password to start the device. No need to disable security for that reason...
Click to expand...
Click to collapse
i stand corrected!
Didgeridoohan said:
Your lock screen message is shown when prompted for the password to start the device. No need to disable security for that reason...
Click to expand...
Click to collapse
BUT i still want to be able to CALL my phone if LOST and phone calls will not work if set as "require password to start device" upon reboot. hence - i still disabled for that reason.
Gekko2 said:
BUT i still want to be able to CALL my phone if LOST and phone calls will not work if set as "require password to start device" upon reboot. hence - i still disabled for that reason.
Click to expand...
Click to collapse
Ok, fair enough. I consider my data more valuable than the phone though, so I keep it enabled for that reason.
Didgeridoohan said:
Your lock screen message is shown when prompted for the password to start the device. No need to disable security for that reason...
Click to expand...
Click to collapse
Didgeridoohan said:
Ok, fair enough. I consider my data more valuable than the phone though, so I keep it enabled for that reason.
Click to expand...
Click to collapse
my sensitive data is all encrypted in an MS Word 2013 Encrypted Password Protected Document within a password protected Dropbox App with a password protected Phone. they have to get through 3 heavy layers to get to my sensitive data.
also - don't forget about "Find My Phone" with Android Device Manager and Lookout. both would be not work if "require password to start device" upon reboot.
Gekko2 said:
my sensitive data is all encrypted in an MS Word 2013 Encrypted Password Protected Document within a password protected Dropbox App with a password protected Phone. they have to get through 3 heavy layers to get to my sensitive data.
also - don't forget about "Find My Phone" with Android Device Manager and Lookout. both would be not work if "require password to start device" upon reboot.
Click to expand...
Click to collapse
I know it's an older post, but I had to reply on this.
You see "3 heavy layers". I see 0 security layers.
First of all, a password protected phone doesn't stop anyone to hook up your phone to a computer and extract all the data they want from your partitions with adb commands. There goes the "1st layer".
Secondly, a password protected Dropbox app doesn't mean anything if you already downloaded the files on your phone. See the above. You have to download if you want to view and edit the document you mentioned. It will only protect your online data. Here goes your "2nd layer"
And the last one, a password protected Word document? Really? Brute forcing tools are wide avaible to crack Office documents. Security is a joke on this one. There goes your "3rd layer".
Anyhow I do share the same thought with you to let the phone boot into Android in order to call and track a lost phone. But only because I use Cerberus which survives factory resets. Most thieves are not knowledgeable in my opinion, so chances are high I could keep tracking my phone. Anyone who has the knowledge can re-format the phone anyway, so just hoping on the first category petty thieves
Wavealot said:
I know it's an older post, but I had to reply on this.
You see "3 heavy layers". I see 0 security layers.
First of all, a password protected phone doesn't stop anyone to hook up your phone to a computer and extract all the data they want from your partitions with adb commands. There goes the "1st layer".
Secondly, a password protected Dropbox app doesn't mean anything if you already downloaded the files on your phone. See the above. You have to download if you want to view and edit the document you mentioned. It will only protect your online data. Here goes your "2nd layer"
And the last one, a password protected Word document? Really? Brute forcing tools are wide avaible to crack Office documents. Security is a joke on this one. There goes your "3rd layer".
Anyhow I do share the same thought with you to let the phone boot into Android in order to call and track a lost phone. But only because I use Cerberus which survives factory resets. Most thieves are not knowledgeable in my opinion, so chances are high I could keep tracking my phone. Anyone who has the knowledge can re-format the phone anyway, so just hoping on the first category petty thieves
Click to expand...
Click to collapse
You would be amazed at how well that doesn't work. The first steps when stealing a phone is to remove the sim card which makes all teaching apps useless. Then it is a full format and wipe of the device while loading a new os, then depending on the store that bought it they will also change the IMEI of the device.
When someone steals your phone, your info is the last thing they want. It's the device it's self.
[email protected] said:
Actually you dont need to remove it then re-do it again
just setting>security>screen lock> type PIN> PIN
then you will see Secure start-up ( Require PIN to start device/ No Thank you)
Click to expand...
Click to collapse
I tried this on my Nexus 6p, but it still asks for pin when rebooting. Do you know of any other way to get this removed?
correct fix
Your battery must be at 80% or more and on charger. Enable password lock and check no thanks then using 5 letters and 1 number enter a password. Then scroll down to trust agent and turn off the agents. Now goto lock screen and disable everything by clicking non. Reboot device.
thank uuuuuuuu
[email protected] said:
It turns out that you can turn off PIN on boot but it's enabled by default and it's not obvious how to do it. You have to turn off the PIN (set your security type to None), then re-enable a PIN. At that point it will ask you if you want a PIN on boot or not.
Click to expand...
Click to collapse
Thanks, It's worked for me ^_^
I restarted my phone and now it says secure restart. It doesn't give me a pin pad so when I do type the numbers it dont work. How do I get past the secure startup if my lock screen password don't even work?
Need help for my sister said:
I restarted my phone and now it says secure restart. It doesn't give me a pin pad so when I do type the numbers it dont work. How do I get past the secure startup if my lock screen password don't even work?
Click to expand...
Click to collapse
Please post a photo so we can see what's happening.
I have an SM-G925A.
Purchased second hand from a seller I know.
Had his Samsung account on it and Reactivation Lock was turned on. We put phone on Wifi and tried to turn off Reactivation Lock. Just loops back to same screen and remains turned on.
Correct Password and Email as we were able to hard reset phone and at the Reactivation Lock screen during setup, it was accepted and we continued through to set up phone.
Still Reactivation Lock won't turn off, just loops back to same screen.
So we decided to delete Samsung account from phone.. Email and Password accepted, Samsung account deleted.
Thought we were good. Nope.
Now Reactivation Lock is on, grayed out and we cannot add back the Samsung account. Press on Add Samsung account and nothing happens.
Also cannot do Factory Reset from within Setting. Just press Reset Device and nothing happens.
Can't try flashing stock Rom as it's on AOF4 and no Rom to be found online.
There is no OEM Unlocking option in Delevoper Options either so can't try that.
I know I have seen other users with different S6 devices with similar problems after spending time searching on here.
Has anyone found a solution?
You wont be able to remove it unless you have the original info and I mean the one before the person that sold it to you. He just gave you the info to bypass it but not to remove it completely as the legit information it is encrypted within the bootloader and it must match with the info that you input to remove it 100%.
If you have the account info try this
http://androiding.how/unable-to-disable-reactivation-lock-on-galaxy-s6-try-this-fail-safe-trick/
Let me know if it workd
can somebody please help me. i can't turn off the reactivation lock of my samsung galaxy a5. i tried already the method that will delete the prevoius account and then will make a new one. but it didn't work. can anyone help me?. thanks in advance.
Resurecting an old thread and XDA doesnt seem very active these days but
I would love to know how to get around this. I have the wifes old phone and I decided to factory reset it.
The device was listed under FindmyMobile and had my samsung account listed during the factory reset it just refused my password to the point where I reset my password but it still gave a "processing error" every time I put it in so I did the hard reset completely ignorant of the RAL.
Now I have a device that still wont let me pass the samsung username and password part of setup.
Spent days reading useless posts and watching the same regurgitated youtube videos all with titles that inspire confidence only to find idiots that have no idea how to get around it I mean one said its a faulty power button!!!
I did find a post on here but I need to be on android 5.11, ive got down to 6 but 5.1 wont go on!
Samsung were unhelpful they told me what I had done and how to get around it, enter the username and password, they said if I can remember these details I will have to take the device to a repair shop and they can sort it, so there is a way, but during this lock down im not going anywhere!
Like I said the samsung account on the phone was mine and the device was visible in findmymobile is it possible this is a samsung issue and not a me issue?
The phones an old S6 SM-G920F and I wouldn't bother but its had a new batter and a new screen so ive invested some time and money into it, I dont want to just junk it now!
Anyway, if there is anyone on XDA anymore and you are reading this and you do have a method to solve this please reply.
If you know how I can get 5.1 on the device that might be useful too as there are methods listed in here for 5.1 but I cant apply.
Oh I found a method on applying 5.1 but im guessing its for a computer science grad as it was full of unexplained acronyms, that to a general MS Server engineer like myself, meant absolutely nothing!
V
Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Login into this website using your Samsung account
findmymobile.samsung.com/mindex.jsp
Find "Unlock my device" section
And make sure your device is connected to the internet then unlock you device
GreenXSI said:
Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Click to expand...
Click to collapse
On the MM build, after a reboot you have to use the pin but subsequent times will be fingerprint, I have no idea why they did this. Sorry that happened to you, I have no idea how to get around that other than to keep searching, someone else had had that happen I'm sure.
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Douglas333 said:
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Click to expand...
Click to collapse
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Rats! Catch 22...
MrMike2182 said:
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Click to expand...
Click to collapse
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Douglas333 said:
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Click to expand...
Click to collapse
You need to learn to "manually" back your stuff up yourself and don't rely on any programs/apps to do it...
There's seriously nothing the dev community could do because for 1 it's not the right way to go about this because if someone's phone is stolen or whatever basically they'd be able to come to XDA-Developers and find a way around the phone being locked for 2 that's definitely not what devs do, we don't look for ways to break into a phone or circumvent the security. You should have backed up anything you knew was important, simple as that .. You need to factory reset at this point. Sorry.
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
en11gma said:
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
Click to expand...
Click to collapse
Do you have a Samsung account on it?
Kenora_I said:
Do you have a Samsung account on it?
Click to expand...
Click to collapse
i not sure. i think i might have but i think i deleted it but it keeps asking me to same my passwords to samsung and i keep hitting never.
unless you have an unlocked bootloader I don't know that there's anything that can be done. I would just get them all wrong at this point and see if it let's you reset it with a good account. If you BL is unlocked you could boot into a custom recovery and wipe the security file.
en11gma said:
i not sure. i think i might have but i think i deleted it but it keeps asking me to same my passwords to samsung and i keep hitting never.
Click to expand...
Click to collapse
Can only be done if you have find my device enabled and have an active internet connection in the phone tho
Step 1. Open the internet browser on your notebook and input the following website
address: https://findmymobile.samsung.com, click on the Sign in button and input your login credentials of your Samsung account, then click on Sign in button once more.
image to login to find my mobile web page
Step 2. The mobile device registered under your Samsung account will appear on the right-side of the screen. If you have multiple devices registered under the same Samsung account, make sure you select the device that needs to be remotely unlocked. Refer to the image below and click on the Unlock icon to unlock your device.
image after login to find my mobile web page
Step 3. Once you click on Unlock, a pop-up window will appear asking to verify the password of your Samsung account. After you input your password, click on the NEXT button, the pop-up window will automatically close and another pop-up window will appear with the result of remotely unlocking your device
orangekid said:
unless you have an unlocked bootloader I don't know that there's anything that can be done. I would just get them all wrong at this point and see if it let's you reset it with a good account. If you BL is unlocked you could boot into a custom recovery and wipe the security file.
Click to expand...
Click to collapse
i just logged into my samsung account and it says i have no linked devices.
grrrr
is there a limit before it factory reset my phone
Kenora_I said:
Can only be done if you have find my device enabled and have an active internet connection in the phone tho
Step 1. Open the internet browser on your notebook and input the following website
address: https://findmymobile.samsung.com, click on the Sign in button and input your login credentials of your Samsung account, then click on Sign in button once more.
image to login to find my mobile web page
Step 2. The mobile device registered under your Samsung account will appear on the right-side of the screen. If you have multiple devices registered under the same Samsung account, make sure you select the device that needs to be remotely unlocked. Refer to the image below and click on the Unlock icon to unlock your device.
image after login to find my mobile web page
Step 3. Once you click on Unlock, a pop-up window will appear asking to verify the password of your Samsung account. After you input your password, click on the NEXT button, the pop-up window will automatically close and another pop-up window will appear with the result of remotely unlocking your device
Click to expand...
Click to collapse
i have 4 devices in there but not the one im using. crap!
do i have unlimited failed attempts on the pattern unlock?
en11gma said:
i just logged into my samsung account and it says i have no linked devices.
grrrr
is there a limit before it factory reset my phone
Click to expand...
Click to collapse
Well, at this point you probably need to reset the phone, as you didn't link your Samsung account.
There actually isn't any way to recover the data Unless you can guess the pattern again.
I don't know if Samsung themselves would unlock the phone if you took it to the support center providing proof that you own the phone, but that could get your data back idk
In my opinion it is worth a try in this case
Kenora_I said:
Well, at this point you probably need to reset the phone, as you didn't link your Samsung account.
There actually isn't any way to recover the data Unless you can guess the pattern again.
I don't know if Samsung themselves would unlock the phone if you took it to the support center providing proof that you own the phone, but that could get your data back idk
In my opinion it is worth a try in this case
Click to expand...
Click to collapse
do i have unlimited tries on the pattern unlock or will it erase my data after so many failed attempts?
en11gma said:
do i have unlimited tries on the pattern unlock or will it erase my data after so many failed attempts?
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Depends if you had that option enabled in settings, by default it is disabled
en11gma said:
omg.
my friend just seen my pattern when i unlocked my phone so i decided to change my pattern (it had been a real long time since i changed it anyway) so i did it.
i cant remember what i changed it to.
i actually changed it 2x but the first pattern i thought was too easy so i changed it again.
i didnt make it any harder as in more dots to complete the pattern but hard enough i dont remember it.
im on a s21 ultra of course.
is there a limit on how many failed attempts i can do?
so far i think im under 10 but it does make me wait 30secs alot.
if there is an unlimited amount i think i will guess it but if there is a finite i dont want to mess it up and do a factory reset or erase.
i have alot of my grandbabies pics and videos on there.
if there is a way to bypass it please tell me.
i know my google acct on computer etc... thats not a problem and that is the same acct on my phone.
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Your only solution is too wipe your phone. So take better care next time and chalk this one up to experience
jrkruse said:
Your only solution is too wipe your phone. So take better care next time and chalk this one up to experience
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Samsung might unlock it at their support centers yknow if they have proof of ownership
Kenora_I said:
Depends if you had that option enabled in settings, by default it is disabled
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so how many failed attempts do i get?
en11gma said:
so how many failed attempts do i get?
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Probably 3 then a waiting time, but it's probably more easier to take it to Samsung and get them to unlock it for you, since you own the phone they can do it.
Kenora_I said:
Samsung might unlock it at their support centers…..
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Yea I wouldn’t hold my breath on that happening but good luck
Kenora_I said:
Probably 3 then a waiting time, but it's probably more easier to take it to Samsung and get them to unlock it for you, since you own the phone they can do it.
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i live in the country. i dont think there is a samsung store even in my state. im in iowa in usa
Samsung can't unlock it... pretty sure.
Once you set a lock screen the security is very good, too good. Sleep on it to see if the pattern comes to you... you still remember it.
That failing, suck it up. It may have not been your fault at all, see below.
I never set a screen lock, 2x tap on/off.
Never set a a bios password.
And most importantly never encrypt data backup hdds, etc.
You are the one most likely to get locked out... lesson learned the hard way.
A firmware failure, or external forces beyond your control (high energy particles of cosmic origin can do it*) can put you in a no win situation once you set an eccess password. While if you hadn't you likely wouldn't be locked out. I had a laptop bios lock me out, the password was simple a simple "S" even years latter I remember it... but the bios doesn't!
*this isn't a joke. Flying or being at higher elevations increases the risk. While it is slight when under the protection of the ionosphere it's still a random failure factor. One high energy particle can change the value of a flash memory cell without damaging it. The data however is corrupted unless redundantly backup which is one reason why spacecraft use at least 3 redundant computers.
blackhawk said:
Samsung can't unlock it... pretty sure.
Once you set a lock screen the security is very good, too good. Sleep on it to see if the pattern comes to you... you still remember it.
That failing, suck it up. It may have not been your fault at all, see below.
I never set a screen lock, 2x tap on/off.
Never set a a bios password.
And most importantly never encrypt data backup hdds, etc.
You are the one most likely to get locked out... lesson learned the hard way.
A firmware failure, or external forces beyond your control (high energy particles of cosmic origin can do it*) can put you in a no win situation once you set an eccess password. While if you hadn't you likely wouldn't be locked out. I had a laptop bios lock me out, the password was simple a simple "S" even years latter I remember it... but the bios doesn't!
*this isn't a joke. Flying or being at higher elevations increases the risk. While it is slight when under the protection of the ionosphere it's still a random failure factor. One high energy particle can change the value of a flash memory cell without damaging it. The data however is corrupted unless redundantly backup which is one reason why spacecraft use at least 3 redundant computers.
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omg wut ._.
Even if u hard reset, u will be asked to input your Samsung account and password, anf even with out knowing the pattern you have the option of putting in your PIN.
If you don't know your own PIN code then, something Is wrong!
death365 said:
Even if u hard reset, u will be asked to input your Samsung account and password, anf even with out knowing the pattern you have the option of putting in your PIN.
If you don't know your own PIN code then, something Is wrong!
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It would be Google account and they said they changed their pattern and lost the combination, i also have had the same problem b4. I just used find my phone to unlock the device