When I reboot my Captivate, my Rosewill RNX-EasyN4 router reboots also. When the Captivate tries to connect to Wifi that is when the router reboots. This only happens after I reboot the phone. When I just turn off Wifi and then turn it back on, the router is fine. Even if I turn off the Wifi for a while and turn it back later, the router has no problems. Has anyone experienced this problem before? I am running Serendipity 6.3. I think it was happening when I was running stock also, but I am not 100% sure.
Sounds like your router is flakey. Rebooting the Captivate should not cause a reboot of your router. Check the Rosewill website and see if they have updated firmware for your router. That may solve the problem.
I have the latest firmware on the router dated 2010.07.15. I do not think it is a problem with the router because I have multiple notebooks, a PS3, and a wireless printer connected to it. Only the Captivate causes it to reboot.
Turn off wifi before you reboot.
Sent from a place my wife doesn't know about (yet)
Tried that already. Once I turn Wi-Fi back on, the router reboots.
Ok, try power cycling the router. 2) try the fxr wifi fix from the market.
Sent from a place my wife doesn't know about (yet)
Tried power cycling already. Installed and ran the FXR Wifi Fix, but that did not help. I went back to try your original suggestion, turn Wi-fi before reboot. Normally I have Flight mode turned on and Wi-fi enabled. When I reboot Wi-fi is disabled. So I assumed that rebooting with Flight mode on was the same as turning Wi-fi off. But I just tried it and they are not the same. When I manually turn off Wi-fi and reboot, it does not cause the router to reboot. The problem seems to be that when I reboot with Wi-fi on the phone is still in the router's WLAN Client Table. And when the phone tries to reconnect while the router thinks the phone is still connected, it causes it to reboot. At least now I can work around it. Thanks for your help.
Shouko said:
Tried power cycling already. Installed and ran the FXR Wifi Fix, but that did not help. I went back to try your original suggestion, turn Wi-fi before reboot. Normally I have Flight mode turned on and Wi-fi enabled. When I reboot Wi-fi is disabled. So I assumed that rebooting with Flight mode on was the same as turning Wi-fi off. But I just tried it and they are not the same. When I manually turn off Wi-fi and reboot, it does not cause the router to reboot. The problem seems to be that when I reboot with Wi-fi on the phone is still in the router's WLAN Client Table. And when the phone tries to reconnect while the router thinks the phone is still connected, it causes it to reboot. At least now I can work around it. Thanks for your help.
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Are you by any chance using a wireless N router? I've found that my Bionic will reboot my router every time I try to connect, not just on reboots. But if I turn off the wireless N and just use B+G on my router the phone works fine.
All of a sudden beginning yesterday my captivate can no longer connect to the wifi network at work. Other users can connect to the network fine and I'm able to see the network from my phone and connect to other networks just fine but when I try to connect to the work network it just shows connecting with the round circle containing 2 curved arrows and then disconnected, scanning, and connecting again.
I have stock 2.3.5 and have tried wifi fixing apps and power cycling without success... Basically I'm stuck at the point of a hard reset unless anyone has any other suggestions for why I'm unable to access one specific wifi channel all of a sudden...
Thanks!
I meet wifi problem like yours, cause of the poor network switcher. After switcher reboot, phone can connect it.
Try Airplane mode on the phone, or switching WiFi on and off. Rebooting router helps too - but probably not an option at work.
It's the router/access point. Reboot that and all is good.
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
mikekory87 said:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
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Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.
This is the message in the Access point every 3 seconds when my phone is trying to connect...
"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
bradley26 said:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
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This!
I have this problem all the time ON multiple networks, its very frustrating
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.
Sent from my Hammerhead
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
giovannirc said:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
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Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.
So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2
My girlfriend and I have this phone and we had a similar problem. It would connect/reconnect like a billion times before staying connected on our home network but connect fine on other networks. I tried several solutions but the one that worked was changing the channel on the router. I live in an apartment building and there are a lot of WiFi networks around me so I figured that might be causing some interference. I changed my channel from 6 to auto (it automatically jumped to 11) and now it connects instantly and is solid. What's weird is I tried channels recommended by WiFi analyzer and my other devices would connect just fine but the Moto X's couldn't even see the network in the list when it was on a lot of channels like 12, 13, and 14.
Seems like a weird WiFi radio firmware bug to me.
Is there a client side fix for this?
I just ran into the problem at my work. It is a major hospital. They are not going upgrade their cisco firmware so a couple of people's personal phones are able to connect to the network.
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
What!? Really?
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
will54880 said:
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
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Wutang200 said:
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
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I never had a WiFi problem with the Moto X 2014 until today at work. It wouldn't connect to a few different clients Wireless APs. At the first client site I power cycled the phone and WiFi still wouldn't connect. I then went to another client site and once again it would no longer connect. I power cycled again and this time it connected just fine albeit Bluetooth was acting funny and not connecting to the Moto 360. After cycling Bluetooth off and on again the 360 finally connected. Not sure if this is an actual issue or just dumb luck. I wonder if anyone that was having WiFi issues with this phone also has a Moto 360 connected via Bluetooth?
I don't own a 360 and my bluetooth is normally switched off unless I'm streaming music at home.
I know none of what I am about to write will solve anyone's issue but sharing my experiences mught help understand you're not alone. I wander between as many as a dozen different wifi networks daily. I manager a 63 room hotel on 7.5 acres where we are currently running EnGenius EAP350 AP's broadcasting in 2.4mhz band ONLY using .11bgn. I set the entire network to use one SSID so roaming is, in theory, problem free. My XT1095 has not had any issues at all here on property.
I also have my personal network in the lobby and main building under 2.4/5/.11AC side by side with out guest network. No issues bouncing around. I honestly expected issues but have found none.
There is one issue I have found in Android in general which can happen randomly, or I have not been able to induce the behavior only recognize it. Occasionally when I move from one building to another Android (ICS forward for sure) will forget which actual AP it's after and just hang. My solution is to tell the device to forget that node then once forgotten the network, of course, shows up in the list. I then select it and boom we're back in business.
I do have issues when I visit a network at say, the grocery store which requires accepting an EULA...the device simply will hang Wifi wize, even when I delete and reconnect I won't get the note to open the authorization page. I end up just killing wifi and going with LTE.
I get the same behaviors from all my phones ICS though Kitkat, don't have Lollipop yet darn it!!
I have long been frustrated with this weirdism from Android but have reached a point of M.A.D. with my devices but never found a solution.
I have noted I have the most issues by far with Cisco/Linksys devices. It has been almost assured that if I have an issue it's one of those routers running an older firmware version (amazing how many AP/routers use default password settings...I mean, really???)
Not 100% sure it's a firmware only issue but I do think it's some common bit of hardware in an AP/Router which can go spastic for some reason preventing Android from figuring out how to remain or get connected. I even had one of the EnGenius AP's go nuts, a fast swap with a freshly configured AP resolves but, again, still does not identify or solve the problem
I also sense there is some oddness deep in the bowels of Android's wifi/networking subsystem which just was never written correctly and may never be fixed.
Last I run and app called Wifi Analyzer by Kevin Yuan, it helps me a GREAT deal because I can target a specific AP/node to connect with. Android versions often defeat this by not remaining connected to that desired target AP and switching to something else. Here is where I think some of the issues with wifi connectivity live...Google MUST spend some time refining their wifi subsystem.
No matter this is a Very frustrating issue when it happens. My best solution has always been to forget the current connection then reconnect with it again once it reappears. Better yet use Wifi Analyzer or similar app to target a specific AP/node and connect/forget from inside the app, that really does seem to help, mostly...sigh, I know, sorry...
This WiFi issue is really aggravating. I have tried so many things:
1. Rebooting Router
2. Powering Off/On Phone
3. Turning WiFi Radio Off/On
4. Resetting Phone Cache Partition
5. Using WiFi analyzer and setting my router to various channels manually
6. Changing Router SSID
7. Forgetting SSID on phone and re-adding it
8. Verifying MAC Filtering is not enabled
9. Enabling MAC filtering and specifically allowing phone MAC address
10. Disabling "Avoid Poor Connections" in WiFi settings
11. Manually setting WiFi frequency band to 2.4ghz in phone settings
12. Disabling "WiFi Optimization" in phone settings
23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)
24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)
25. Disabled WPS on router
26. Switched router between Auto, Legacy and N-Only
27. Disabled Authentication and Encryption on router, just an "Open" connection.
After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.
There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.
---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------
I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.
1. Hold Down Power Button
2. Turn Airplane Mode On
3. Turn Wi-Fi On
4. Connect to SSID
5. Press Power Button down again
6. Turn airplane mode "Off"
I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.
This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.
For those of you getting WiFi connectivity problems, it could be related to your router setup. Download an app called InSSIDer and run a scan, then choose a channel that's not being used but make sure it's 5 channels higher or lower. For example, if it detects 3 networks on channels 3, 5 & 6, then you want to choose channel 10 or 11. If it detects one network on channel 6, then you should choose channel 1 or channel 10 or 11.
I noticed issues like this when I bought my Nexus 4 after my iPhone 4. Android devices seem to ship with rubbish WiFi radios.
Like I've mentioned before, I've not experienced a single disconnection with my phone either at home, work, in laws, coffee shops or anywhere else ever. Same with my first gen Moto X.
Mine is slightly different. Now and then, after power cycling or rebooting, it forgets all the WiFi passwords. Not every time. Just now and then.
Also sometimes it's quite fast, some slow. My wife's firs gen is pretty constant.
Hey guys,
I have a huge problem with my HTC One M7 wifi at my router.
My Problem:
This problem started after the HTC repair service sent my broken phone back with a new mainboard, accu...
Connect to the wifi
go to a app that uses Internet (e.g. youtube, google play...)
Start a video/download and wait a few seconds/megabytes
Wifi first only shows uploading arrow for few seconds, then wifi disconnects completely
After that I can either: stop using any internet and wait for a while, then it automatically reconnects to the router after some time and I have the same problem again.
Reboot and reconnect immediately, if I just try to reconnect nothing happens when pressing the connect button.
What I noticed:
When my Phone loses the connection to the router, my whole network seems to start lagging, when I played CSGO and my Phone started a download automatically, the wifi crashed after two megabytes, my ingame ping spiked to like 500ms instead of the normal 20ms, so the disconnect seems to affect the whole network.
At my friend's house my wifi worked smoothely enough to play 30 minutes of 360p videos on youtube and didn't crash a single time, his Internet connection is significantly slower than mine.
All other devices in my network work perfectly fine DECT Phones, androidphones everything works fine.
My specs:
HTC One M7: fastboot getvar all (in Attachments) with 5.0.1 stock rom
Router: AVM Fritzbox 7490
What I already tried: (nothing worked)
Restart phone and router
Connect with static not DHCP in wifi settings
Enable only 2,4GHz or 5Ghz frequency on my phone
disable either 5Ghz or 2,4Ghz frequency on my router
Use the Wifi FXR App to fix my wifi
factory reset in Router and Phone
block "clients3.google.com" in my routers settings for the connecting phone
install a Custom ROM
Is there a solution for this problem? I'm out of Ideas and can't find anything on google.
Hi all
Has anyone encountered a problem when connected to wifi it will just disconnect for a few seconds then reconnects? I've reset network settings reset phone and reset router but no luck.
Try one band on your router or separate the 5Ghz and 2.4 Ghz networks by SSID. I have seen this before. Sticking to one band worked, although I shouldn't have to.
I've encountered this, but I know it's my isp......they suck
Think I've sorted it now I downloaded an app that let's me connect for virgin media out in the open and i think it was conflicting with my internet.
Mine keeps playing up. Must admit never had half the problems I've had with this like I did with my oneplus 5
Try forgetting your WiFi network and re-adding it.