charging problem - Nexus 6 Q&A, Help & Troubleshooting

So i've had charging problems on and off for a while but last night was weird. So I charge my phone on my 2.0 car charger but the battery percent goes down, then i get home and attach it to a 1.2 wall charger that usually will charge it. I wake up and my phone is completely dead, i did check the icon and it was charging when i sat it down.. I then disconnect the charger and plug it back in, after about 10 seconds the screen changes to a charging icon on the black screen.
I can maybe understand an app draining my battery or maybe my car charger not putting out enough, but for it to not charge when it dies is strange.

jarod73 said:
So i've had charging problems on and off for a while but last night was weird. So I charge my phone on my 2.0 car charger but the battery percent goes down, then i get home and attach it to a 1.2 wall charger that usually will charge it. I wake up and my phone is completely dead, i did check the icon and it was charging when i sat it down.. I then disconnect the charger and plug it back in, after about 10 seconds the screen changes to a charging icon on the black screen.
I can maybe understand an app draining my battery or maybe my car charger not putting out enough, but for it to not charge when it dies is strange.
Click to expand...
Click to collapse
Check what mAh it is pulling in when charging. Download "Ampere" from Play Store. It will also tell you how much mAh is draining when it is not plugged in.

I had the same problem when I had damaged (cheap) usb cable.
try to change it.
Also you might have dust in your phone port. try to clean it carefully. (youtube videos should help with ideas how to clean it)

Related

tilt battery charges slowly.

Within the last few days I've notice that my phone is charging at unbelievable slow rate via the wall charge that was supplied. I usually get a full charge in maybe 1-2 hr depending on what percentage the battery is at. Once it is fully charge it hold the charge, but when it drains then it would take like 6 hrs to do a full charge. I've tried to soft reset it to see if the percentage goes up, but it stay the same. I turn off the phone to let it charge, but it still charge at a slow rate. I'm wondering is it time to purchase a new battery.
What do you think? And is there any other test I can do?
The slow charge could be one of a few things... One could be the battery as you suspect (and probally most likely).. Also, are you chargign the phone in a diffrent place? If the battery gets too warm from lack of circulation, it will not charge (or just charge much mroe slowly).. It also could be that your USB port is starting to go... IF you have a stand alogn abattery charger available for it (like one on a docking station) try to charge it on there and see if it still charges as slowly.. Another though could be if you are charging it in your car while using GPS or Wifi.. IF those are left on, they suck down the battery a lot faster and thus it uses the electricity as fast as it can pull it in.. I woudl suggest powering the phone down while charging.. that could also help...
i always charge it in the same spot since i got the phone. i dont have a dock charger. its weird last night i was at 49 and i turn off the phone completely and plug it in. woke up today the orange light indicating that it was charging still was on. turn on the phone and it was at 55 percent. WTF!!!!!!!!!!
I guess that touch pro 2 better come out soon.
itzstevo said:
i always charge it in the same spot since i got the phone. i dont have a dock charger. its weird last night i was at 49 and i turn off the phone completely and plug it in. woke up today the orange light indicating that it was charging still was on. turn on the phone and it was at 55 percent. WTF!!!!!!!!!!
I guess that touch pro 2 better come out soon.
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Click to collapse
i have the same problem. Its either your USB port or the charger, so simply go buy a new charger and if it still does it the port is bad....if not, problem solved
or put it in your computer to charge, that avoids buying a new charger.
usb charging is always slower then wallplug charging as usb can only provide
5v * 0.5Amps == 2.5Watt
where
wall charger can provide as much watt
as the charger is made to
but of cause the pda will only draw as much
amps as it was made to support

Cannot charge with wall outlet

Recently my X1 cannot be charged with USB cable through wall outlet & even car charger , but able to charge with USB cable through PC.
Anyone do encounter the same problem?
Well that's a strange one - how long was it connected to the wall?
Without getting into the discussion about volts and amps provided, and amps drawn by the phone, any method should charge.
In terms of speed, I would think the wall would charge fastest (see above), and the USB slowest.
Did the phone show on the top bar, the charging icon when attached to the wall? Or after a period of time there was no increment in the % charge showing??
If the battery was down to 0%, you probably wouldn't see an immediate increase in the % charge. The % charge is orientative, especially at both ends of the scale.
paul c said:
Well that's a strange one - how long was it connected to the wall?
Without getting into the discussion about volts and amps provided, and amps drawn by the phone, any method should charge.
In terms of speed, I would think the wall would charge fastest (see above), and the USB slowest.
Did the phone show on the top bar, the charging icon when attached to the wall? Or after a period of time there was no increment in the % charge showing??
If the battery was down to 0%, you probably wouldn't see an immediate increase in the % charge. The % charge is orientative, especially at both ends of the scale.
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Click to collapse
I do agree with you. Charging with wall outlet is faster. Therefore, normally I'm charging my X1 with wall outlet, unless in office, will use PC USB.
Top bar never show charging icon, but once I charge it with PC USB, the charging icon show up immediately.
It seems like no power for the USB when connected to the wall outlet. I've tested with battery removed, plugged in USB cable connected to wall outlet, there is no charging illumination light. I cannot power on it.
I tried to recall, it happened after I used a USB charger for my MP3 player. The next day, when I tried to charge with car charger. To my surprise, the USB connection notification showed up (I do remember, while charging with wall outlet or car charger, it will never prompt me for USB connection).
I don't think, it is the ROM issue. Try a few ROM still having the same problem.
From now, I got to live with PC USB :|
X1 Charging problem
I have same problem. I can not charge via both USB-PC and Wall. In order to charge the phone, I have to switch it off and then charge it.
This happened after I used CHEAP car charger from dealexteme.com
Now everytime I want to charge my phone, I have to switch it off.
torquefever said:
I have same problem. I can not charge via both USB-PC and Wall. In order to charge the phone, I have to switch it off and then charge it.
This happened after I used CHEAP car charger from dealexteme.com
Now everytime I want to charge my phone, I have to switch it off.
Click to expand...
Click to collapse
let's me try with power off charging with wall outlet
well thats why se said USE only original accessories...you need to change the power ic on the board.
donottouch said:
well thats why se said USE only original accessories...you need to change the power ic on the board.
Click to expand...
Click to collapse
will the SE service centre entertain changing 'power ic'?
make sure your charger have an out put minimum is 1.Ah ,if lest than that it will not work , that is the troublem
nguyennghiep said:
make sure your charger have an out put minimum is 1.Ah ,if lest than that it will not work , that is the troublem
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Click to collapse
I'm using the original SE charger!? I would not think the problem with the charger, but my X1 was screwed by the incompatible MP3 USB charger
Yep same with me, not sure why mine started doing that though, I never got used a cheap charger. Maybe its the rom... I am trying a new one now.
torquefever said:
I have same problem. I can not charge via both USB-PC and Wall. In order to charge the phone, I have to switch it off and then charge it.
This happened after I used CHEAP car charger from dealexteme.com
Now everytime I want to charge my phone, I have to switch it off.
Click to expand...
Click to collapse
digitalspree said:
Yep same with me, not sure why mine started doing that though, I never got used a cheap charger. Maybe its the rom... I am trying a new one now.
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Click to collapse
it's not caused by the ROM, I'm very sure. I've installed different ROM. The problem still exist.
I am having a similar problem. When the phone completely discharges , i am unable to charge it with any power adapter or even car charger. I have to initially charge the phone using a PC , then after the power is around 15% , then the phone gets charged with a normal adapter.. any suggestions??
same problem. It happends when the battery is completely discharged.
what I do is use a charger w/ low amp rating (.1) and plug it in for at least 10-20min. Give it some time, it will start charging after a while (indicated by the blinking lights). After that, you can turn it on and charge it normally
I had a similar problem twice.Both times I solved it by replacing the charger.
the same happen to me and i have another issue
my xperia doesnt work as usb mass storage!!!
the solution was buying another charger but..the usb mass storage issue still not working as a flash drive!!
luirhy said:
same problem. It happends when the battery is completely discharged.
what I do is use a charger w/ low amp rating (.1) and plug it in for at least 10-20min. Give it some time, it will start charging after a while (indicated by the blinking lights). After that, you can turn it on and charge it normally
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Click to collapse
It works with Z1 too. Thanks a lot!
I guess something goes wrong with battery controller

[Q] Broken Power Button AND wont charge

i got zapped by the dreaded broken power button.
ive read up on a lot of soln from app/widget/rooting work around to solve the lock/unlocking. these work great.
but
my phone wont charge the battery any more.
this happened the same time the power button stopped.
the charge light is red not orange.
ive tried a plug in charger, car charger, usb, and my desk charger.
the desk charger saves my butt because i have two batteries and i can charge one while the other one is used by the phone.
so my question is:
is this simply a flex cable replacement fix?
ive read lots about the power button problem but i have not seen any accompanying issues with charging that im experiencing.
Sounds like two unrelated problems. If you fix/replace the power button you would probably only fix that and not the charging. You could check where the short is by backtracking from the plug with a multimeter.
Is the device visible with usb plugged in and doesn't charge? If that's the case you probably just have a short in one of the pins. But if not, that would need to be replaced.
hey EK,
thanks for response.
yes USB connectivity works great. and yes it wont charge while plugged in. When the battery lowers to a certain percent like 90% - i assume thats when the phone starts to charge it and when it begins this charge cycle, the battery light is red instead of orange.
ill give the multimeter a shot. i havent looked but wondering if there are any instructions out there for this check?
HH
The battery won't charge if it is plugged in between 90-100% as that can cause batteries to age quickly.
bassmadrigal said:
The battery won't charge if it is plugged in between 90-100% as that can cause batteries to age quickly.
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Click to collapse
yup, knew that.
an update. both batteries do in fact charge. it just doesn't register as in charging mode for about 5 minutes - weird!
I can live with this. I'll just do a flex cable swap.
thanks

X8 stops charging if in use

My X8 will stop charging if I am using it while it is being charged. If I have it on charge with the wall charger or PC and then start to browse the net or use an app, it will charge for about 10 minutes and then stop. The charging battery icon reverts to normal and the phone discharges as it normally would if not being charged.
Is this normal for the X8? I notice that the battery is slightly warm when it stops charging. Its like there is some sort of heat sensor that causes charging to cease when the battery heats up a little. If I just stop using the phone charging recommences after it has been idle for about 10 to 15 minutes. Charging recommences even without disconnecting and reconnecting the cable.
pcfreeze said:
My X8 will stop charging if I am using it while it is being charged. If I have it on charge with the wall charger or PC and then start to browse the net or use an app, it will charge for about 10 minutes and then stop. The charging battery icon reverts to normal and the phone discharges as it normally would if not being charged.
Is this normal for the X8? I notice that the battery is slightly warm when it stops charging. Its like there is some sort of heat sensor that causes charging to cease when the battery heats up a little. If I just stop using the phone charging recommences after it has been idle for about 10 to 15 minutes. Charging recommences even without disconnecting and reconnecting the cable.
Click to expand...
Click to collapse
maybe its your battery ...try to change another battery
or charge with battery desktop
I have tried different batteries, same result, what is battery desktop? link appears to be dead
pcfreeze said:
I have tried different batteries, same result, what is battery desktop? link appears to be dead
Click to expand...
Click to collapse
I hope its not hardware issue
battery desktop is battery charger..that have an own charger place

Sometimes won't charge if plugged in

I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
Click to expand...
Click to collapse
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
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Click to collapse
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
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Click to collapse
My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
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Click to collapse
Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...

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