Touchscreen problem possibly - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

This is a new problem for me I think I notice one night I lost all touch control until I rebooted device and when I'm on lock screen when I run my finger across I use to be able to have a trail with my finger now it tough and unlocked
Is my digitizer going bad or is it just needing to reset with Odin

It's always best to Odin back to stock to make sure. I've had a lot of wonky things happen with my devices over the years. I've never had to actually send a device back thankfully. Usually stock fixed it. Best of luck man. Hope that's all it is.
Sent from my SM-N910T using Tapatalk

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The right edge of the touchscreen is not responsive

I've just received my phone back from repair, OTA to froyo immediately
Then I realized that the right edge of the screen is not responsive to touches at all...though it displays image properly
Would it be a software issue? Or should I send the phone back?
ctbear said:
I've just received my phone back from repair, OTA to froyo immediately
Then I realized that the right edge of the screen is not responsive to touches at all...though it displays image properly
Would it be a software issue? Or should I send the phone back?
Click to expand...
Click to collapse
Of course it's not a software issue, send it back. Try multitouch paint for giggles, see what happens when you try to paint over on that side.
khaytsus said:
Of course it's not a software issue, send it back. Try multitouch paint for giggles, see what happens when you try to paint over on that side.
Click to expand...
Click to collapse
Definitely not working...I also tried wiping cache and data and same result
I was wondering if it is a rare issue with Froyo and would like to flash another rom to see what happens...but my phone is stock everything and I don't want to void my warranty if it is the hardware :/
ctbear said:
Definitely not working...I also tried wiping cache and data and same result
I was wondering if it is a rare issue with Froyo and would like to flash another rom to see what happens...but my phone is stock everything and I don't want to void my warranty if it is the hardware :/
Click to expand...
Click to collapse
Personally I seriously doubt that's a software problem. As far as I know there's no "calibration" to be done on a capacitive screen.
The digitizer has to be faulty. I would send it back and get another replacement.
I have an EVO and found this thread through search. I have the SAME problem, the right edge of the screen is absolutely not responsive to touch input. When I first got the phone it worked fine. I rooted it and started throwing different roms on and thats about when I noticed it. It would happen sparingly and then go away. Using the 'Dotty' app I was able to find out what was happening, I would touch the right edge and then untouch it and it would continue to register a 'phantom' touch on the right edge that would wiggle up and down and the circle would quickly change colors (meaning its moving) but there was nothing touching the screen! This was an easily repeatable thing. Dotty would continue to register real touches elsewhere on the screen but the phantom touch input wouldn't go away. Outside of Dotty, I assume the phantom touch would be going on over on the right and all apps would focus on that as it was the 'first' touch point, and then ignore any other touches. This created the illusion of the touchscreen not working at all. This problem would come and go, seemingly random. I would have to turn the screen on/off repeatedly and it eventually went away. Fast forward to now, The 'phantom' touch seems to have disappeared but I now can no longer touch the right quarter inch of the screen. This renders, mainly, the P button useless, unless I go into landscape mode. Does this also sound like a digitizer issue? Would this be covered under the 1 year HTC warranty?

[Q] [Help] Touchscreen Becomes Unresponsive :/

Hey
I am currently running 2.1 on my Samsung Galaxy S the only thing ive done to it is root it, so its running the normal firmware and I'm waiting till the end of september ti get the official 2.2 before I look at flashing something custom onto it, anyway...
I have an odd problem with the phone where the touchscreen part of the phone will become unresponsive for no real reason, sometimes playing a game, sometimes just sending a text or browsing the market. My actuall hard buttons like the homescreen or volume control still work during this and the only way to make my phone un-freeze is to press my power button once to turn the screen blank, then press it again and slide to unlock the phone, then it works fine.
No clue how to fix this... anyone got any ideas?
Thanks in advance..
Sounds like hardware issue. Get it fixed
Thanks for the response (know it was a while ago)
I've had the phone 2 months now in a contract with T-Mobile UK through Carphone Warehouse... Does anyone know what my return rights are? Talking to them later just want to know where I stand when asking for a replacement.
Thanks
Sent from my GT-I9000 using XDA App
hello, i have same issue. Did you fix this problem?
Thanks
This comes really long after. But did anyone find out the reason for this?
I've got an Galaxy S that works fine most of the time. But from time to time the screen will become unresponsive. If I press power button to lock the screen and unlock it again, it goes away. So it seems that it is a software problem.
Another peculiarity is that the keys on the Samsung keyboard are very inaccurate to respond to touch from time to time. Sometimes it is just impossible to hit a letter in the mid row and pressing "s" can put "wz" on the screen.
I was thinking to just put CM on it anyway. But it will void the guarantee in case it is a hardware problem. So I want to make sure that it is software related.
Did anyone manage to fix this either by returning the phone or removing TouchWiz. I am not living in the same country as I bought the phone. So returning it for a checkup will take some effort.
For what ever it is worth
I took the phone to an unofficial service center that flashed the phone with a brand new Android 2.3.3 (the phone came with 2.3.5). A downgrade, which normally isn't a very good deal. But the dead areas on the screen are gone. The phone is much more responsive and the keyboard is not acting funny anymore.
So... if you are experiencing the same. Try getting rid of the TouchWiz before you start taking the phone apart.
Good luck!
I get it occasionally but I've grown to live with it, mine tends to be the kernel recently flashed devils for 4.0.3 but after fiddling with volts mine stops.
Sent from my GT-I9000 using xda premium

[Q] Samsung galaxy Note-Right hand corner of the screen is unresponsive.

Hi all.I bought my galaxy note almost 2 months back.This is my first android phone.I have used iPhone 4 before buying this beast.I must say its awesome.However lately i have started experiencing a little problem.I have noticed that at times while typing my note's screen( Right hand corner) became unresponsive. I had to press the screen a lot of times to actually type a single letter( it was the GO button actually.) After struggling with it for 5-6 minutes it started working fine.After a few days i experienced the same problem again.I took my handset to the service center but the screen was working fine then.
I face this problem sometimes . i noticed that after locking the screen and then unlocking it solves the problem for that moment.Is this a software problem or hardware.
I wasn't able to convince the service person that my device has the problem.How can i make him convince and get the handset replaced.
Any help would be Highly appreciated. (The problem area is actually the place on screen where application icon is situated.)
Is the problem there only when you charge it? Because, there are known issues with many smartphones where that is the case. If it is, then I am right there with you, and trying different chargers I heard will alleviate the issue.
No the problem is not when i charge the device.I face this problem very rarely but not when charging.I would like to mention that the charger provided with the device was very slightly bend on the charging end as if it was forcefully inserted in some device.Though it charges the device without any problem.
Sorry, don't know what else to say. Good luck though.
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Any idea is this a software problem or hardware ?
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I'm having the exact same problem and thinking of taking it back to the service point. However, could it be rom related?
I'm running LA4. GOing back to a backup of KK5 alleviates the problem.
Something else I've noticed is that when left on a surface the application
button rarely responds but as soon as I touch it on the sides it works and when Ialso plug the usb cable it also works flawlessly.
A friend of mine has the same issue, but it only occurs if the device is laying flat on a table which is odd, he plans to have yet another screen replacement but will probably wait a few months due to shoddy quality control.
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
If I remember correctly one HTC phone had similar problem, screen was unresponsive when lying on table but as soon as u pick it up it worked fine. It had something to do with screen/digitizer not being grounded properly.
Sent from my GT-I9000 using Tapatalk
Moved To Q&A​
Please post all questions in the Q&A section​
Nazar78 said:
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
Click to expand...
Click to collapse
I got my handset replaced last Saturday, but i am facing the same problem with the new handset.Are you sure that by changing the kernel the problem will be solved.If yes then how can i change the kernel of the handset ?
Interesting, this is theme #1,500,000.
outsyder said:
Any idea is this a software problem or hardware ?
Click to expand...
Click to collapse
Definitely a hardware problem because when I took it to Samsung service centre, the first thing they did was to flash the phone firmware. Only when the problem persisted, a replacement was given.
Sent from my GT-N7000 using XDA App
shot in the dark here, do you have a case on your note? I was going nuts on the first few days with my note using a flip style case only to find the damn magnet was causing the touch response issues. Took the case off and haven't seen the problem since.
After further testing it seems in my case at least it was definitely a kernel issue with cf-root kernel la4. Replaced it with a different one and problem solved.
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Right-hand corner of death
Thank goodness I'm not the only one in the world with this problem.
I first observed the problem when i upgraded to LA1. I was loving the improved battery life like a puppy until i noticed the bottom right part of the touch screen was as dead when placed on a flat surface. It started working again after I had picked it up, making me wonder if it had a "Hey I'm being hand held" feature, but it would still trip out when i'd type an SMS or email.
Called the Samsung service center to ask about it. they said they've never heard of such a problem and that I should just bring the phone in for software downgrading since my Note was ok till I upgraded it. For them, it was a firmware problem so replacing it was not on their priority list.
I ended up downgrading myself to KJ3 (using odin) which works fine. Unfortunately, i no longer enjoy the improved battery life or one-handed keyboard config.
No choice now but wait for ICS and hope it works flawlessly.
Skiddledank said:
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Click to expand...
Click to collapse
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
outsyder said:
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
Click to expand...
Click to collapse
Outsyder,
What software version are you using?
Tried the screen test and mine works flawlessly on KJ3. Since I'm from southeast Asia, I don't have any other updates available except for LA1 which is buggy on my Note.

[Q] Droid 4 possessed / erratic touchscreen behaviour

Since the last few days I've been getting some strange issues with my touchscreen. Sometimes parts of the screen (or the full screen) do not respond, and even the softbuttons are affected. When I take the phone out of my pocket, it either responds normally (I use pattern lock) or tries to use the emergency dialer or emergency contacts, and sometimes even tries to call a number from the emergency dialer (number 2 and luckily not 112..)
When in the launcher, it sometimes opens an app (like my calendar) and slowly scrolls either sideways or vertically. Turning the screen off and on again once or twice usually solves it for a (short) while.
I've already read some threads about it and ruled out the following causes:
The phone is not connected to any charger when this happens.
It still happens after cleaning the screen (just with a cloth, no liquids)
It still happens after disabling CPU Tuner. I didn't overlock the system, but used some custom power settings and different governors which apparently can also affect this behaviour.
The battery is still original since nowadays I prefer to use external chargers instead of buying a big battery for every new phone
The only things that changed recently are:
I installed the OwnCloud app, but that doesn't seem related.
We moved to another office building, in which the carpet generates more static electricity.
I gained some weight which may put a bit more pressure in my pant pockets than before
It started happening a few days ago, after using the .215 ICS leak for a few weeks without issue. I seem to get the problem less at home than I do at work, which makes me think it's either the static electricity or CPU governor (since battery percentage is lower by the time I get home again, so it might use a different governor). However, I've been using CPU Tuner for quite some time before this issue started, and the issue persists after disabling it.
So I am guessing it's any of the following causes:
Static electricity
Keeping the phone in my pant pockets which may put some pressure on the screen
A problem with the battery or screen somehow (moisture?)
Some other hardware issue
Some software issue
Does anybody have any tips or other ideas about this? Thanks in advance.
Edit: I enabled some development options to show touch pointer location (white dot) and trails. Screenshot added. Phantom touches seem to be focused in the bottom center part of the phone, which is probably around where I grap it when I take it out of my pocket. Trails usually disappear the next time you touch the screen, but in this case the trails kept growing / adding. I made some real swipes (upper half of the screen) and they 'stuck' without the phone responding to them (the application did not scroll) due to the parallel phantom touches in the bottom. In this case the phantom touches blocked my real input, in other cases they cause some behaviour (scrolling etc.). However, sometimes when the screen is not responding, there are no phantom touches visible in this display mode.
Edit 2:The no-touch input problem seems to be 'triggered' most of the time I open the keyboard. Sometimes this is followed by the phantom touches, but usually they start occuring in the portrait mode lock screen.
Sjaakbanaan said:
Since the last few days I've been getting some strange issues with my touchscreen. Sometimes parts of the screen (or the full screen) do not respond, and even the softbuttons are affected. When I take the phone out of my pocket, it either responds normally (I use pattern lock) or tries to use the emergency dialer or emergency contacts, and sometimes even tries to call a number from the emergency dialer (number 2 and luckily not 112..)
When in the launcher, it sometimes opens an app (like my calendar) and slowly scrolls either sideways or vertically. Turning the screen off and on again once or twice usually solves it for a (short) while.
I've already read some threads about it and ruled out the following causes:
The phone is not connected to any charger when this happens.
It still happens after cleaning the screen (just with a cloth, no liquids)
It still happens after disabling CPU Tuner. I didn't overlock the system, but used some custom power settings and different governors which apparently can also affect this behaviour.
The battery is still original since nowadays I prefer to use external chargers instead of buying a big battery for every new phone
The only things that changed recently are:
I installed the OwnCloud app, but that doesn't seem related.
We moved to another office building, in which the carpet generates more static electricity.
I gained some weight which may put a bit more pressure in my pant pockets than before
It started happening a few days ago, after using the .215 ICS leak for a few weeks without issue. I seem to get the problem less at home than I do at work, which makes me think it's either the static electricity or CPU governor (since battery percentage is lower by the time I get home again, so it might use a different governor). However, I've been using CPU Tuner for quite some time before this issue started, and the issue persists after disabling it.
So I am guessing it's any of the following causes:
Static electricity
Keeping the phone in my pant pockets which may put some pressure on the screen
A problem with the battery or screen somehow (moisture?)
Some other hardware issue
Some software issue
Does anybody have any tips or other ideas about this? Thanks in advance.
Edit: I enabled some development options to show touch pointer location (white dot) and trails. Screenshot added. Phantom touches seem to be focused in the bottom center part of the phone, which is probably around where I grap it when I take it out of my pocket. Trails usually disappear the next time you touch the screen, but in this case the trails kept growing / adding. I made some real swipes (upper half of the screen) and they 'stuck' without the phone responding to them (the application did not scroll) due to the parallel phantom touches in the bottom. In this case the phantom touches blocked my real input, in other cases they cause some behaviour (scrolling etc.). However, sometimes when the screen is not responding, there are no phantom touches visible in this display mode.
Edit 2:The no-touch input problem seems to be 'triggered' most of the time I open the keyboard. Sometimes this is followed by the phantom touches, but usually they start occuring in the portrait mode lock screen.
Click to expand...
Click to collapse
clean you phone with an air duster than a alcohol swab make sure you dry it quickly and use 72% not 90%. make sure you get the corners... get a screen protector and apply that as well. then sbf to 217... and wipe data,,,, that should work.
if not it could be the ribbon cable,,, it may be frayed...
how to fix
http://forum.xda-developers.com/showthread.php?t=1584260
where to get the part
http://cellphone-repair-shop.com/motorola-droid-4-lcd-screen/
myfishbear said:
clean you phone with an air duster than a alcohol swab make sure you dry it quickly and use 72% not 90%. make sure you get the corners... get a screen protector and apply that as well. then sbf to 217... and wipe data,,,, that should work.
if not it could be the ribbon cable,,, it may be frayed...
how to fix
http://forum.xda-developers.com/showthread.php?t=1584260
where to get the part
http://cellphone-repair-shop.com/motorola-droid-4-lcd-screen/
Click to expand...
Click to collapse
Thank you, let me try that. Couldn't find the right alcohol pct. so I'd have to use some generic screen cleaning liquid, would that be okay as well?
My screen was having issues too. So I turned the dot thing on from the dev part as well. The dot seems to freeze as I'm opening my keyboard. And the dot stays frozen in place until I close the scree again. Any ideas on how to fix it? Also if the screen is open and I touch a spot nothing happens, but then when I close the screen it will sense correctly where I touched while it was open.
Sounds like the same problem, so I'm getting the feeling it might be due to the connectors rather than the screen digitizer itself. After cleaning it, I didn't have any issues for a while, but they started occurring again now.
The replacement part is not available right now, a bit expensive, and excludes the price for the required tools which I don't have yet. Warranty may be tricky as I didn't get my phone from Verizon directly. So if it turns out to be a connector issue I will say goodbye to the Droid family and just get another non-QWERTY phone.. at least until Motorola starts selling them (as 'Milestone' since 'Droid' is a Verizon brand) in Europe again. The Droid 4 is the best phone I ever had, this is potentially making it unusable for me though. Glad I didn't order a Lapdock yet!
Motorola will repair your phone for 168... out of warranty and all... I found this cheaper and easier then fixing it myself and guaranteed done right in 5-7 days..
Sent from my DROID4 using xda app-developers app
Mine is still within the one year warranty. So I want to send it in. But I'm afraid they will check for the root stuff and they will consider voiding my warranty because I was rooted. I unrooted and did a factory reset to see if it would fix the issue. So this is my only chance left. I heard clearing the data wouldn't remove the qe process they use to know that I'm rooted. So I'm not sure if its worth the chance.
Flash SBF restores everything to my knowledge. No way to see what happened before the SBF flash.
I read in the original post for the DROID 4 ICS root tool that a sbf will not remove the part that says you were rooted at one point. I checked that first. An sbf flash is really easy. I was really hoping that it would work.
they dont take the time to check that stuff... if you sbf they wont know a thing...
bty found what u need on the cheap
Motorola DROID 4 XT894 Flex Cable Ribbon 27$
http://www.ebay.com/itm/Motorola-DROID-4-XT894-Flex-Cable-Ribbon-/150849219594
If they don't check it then why should I even bother? Does an sbf change something a factory reset doesn't? I've already reset it. I'll look into the fix though. It will depend on if I have the tools to do it or not.
SBF/fastboot will revert rom changes.
About that ribbon cable how would that work as the lcd is fused to the cable?
The Old One said:
SBF/fastboot will revert rom changes.
About that ribbon cable how would that work as the lcd is fused to the cable?
Click to expand...
Click to collapse
Cant be... it is glued in place and has connectors... how else could he sell you the cable by itself... http://www.ifixit.com/Teardown/Motorola-Droid-4-Teardown/7759/1
Just to weigh in on the whole root checking thing, SBFing or fastbooting back to stock DOES NOT remove evidence of root. qe still picks it up somehow in stock recovery.
That being said, they cannot void your hardware warranty for software modifications, it's the law (in the U.S.)
Of course, if you somehow softbrick your phone, they have no obligation to help you.
Edit: Just to clarify, I tried this myself just this morning. Full SBF back to stock + a factory reset, and qe shows 0/1, which indicates currently unrooted but previously rooted. No idea how their security works, but it does.
podspi said:
Just to weigh in on the whole root checking thing, SBFing or fastbooting back to stock DOES NOT remove evidence of root. qe still picks it up somehow in stock recovery.
That being said, they cannot void your hardware warranty for software modifications, it's the law (in the U.S.)
Of course, if you somehow softbrick your phone, they have no obligation to help you.
Edit: Just to clarify, I tried this myself just this morning. Full SBF back to stock + a factory reset, and qe shows 0/1, which indicates currently unrooted but previously rooted. No idea how their security works, but it does.
Click to expand...
Click to collapse
your right but most ppl dont inspect the phone that hardcore... it takes time, and time is money
Yes
Sent from my DROID4 using xda premium
myfishbear said:
your right but most ppl dont inspect the phone that hardcore... it takes time, and time is money
Click to expand...
Click to collapse
I agree it's probably not anything most people need to worry about... I still plan on sending my D4 in before the warranty is up, I've been having terrible wifi + 4G drops, even on stock (that's why I fastbooted in the first place)
I am a bit nervous though, because I've heard horror stories about Moto replacements. That being said, if Ops phone is under warranty, I'd send it in rather than trying to repair it. If it isn't under warranty, then I'd go for the flex cable, the Moto phones are built well and reasonably easy to work on.
Sent from my Galaxy Nexus using xda app-developers app
I probably have some kind of warranty with the seller, not with Moto directly as I have no way of obtaining a QWERTY phone from them (they don't sell those in Europe for some reason). But I really can't miss my phone for an extended period of time, so I'd either need to switch to an old one while I'm waiting, or get a new one.
Since I don't have the tools available to open the phone properly and I don't want to spend any more money on this thing, I'll probably sit it out until it breaks. For now, switching the screen on and off one or two times seems to 'solve' it.
Sjaakbanaan said:
I probably have some kind of warranty with the seller, not with Moto directly as I have no way of obtaining a QWERTY phone from them (they don't sell those in Europe for some reason). But I really can't miss my phone for an extended period of time, so I'd either need to switch to an old one while I'm waiting, or get a new one.
Since I don't have the tools available to open the phone properly and I don't want to spend any more money on this thing, I'll probably sit it out until it breaks. For now, switching the screen on and off one or two times seems to 'solve' it.
Click to expand...
Click to collapse
all u need is a $0.60 guitar pic and a t5 screwdriver(can find at home improvement store). none of those silly tools they try to sell you help that much
myfishbear said:
all u need is a $0.60 guitar pic and a t5 screwdriver(can find at home improvement store). none of those silly tools they try to sell you help that much
Click to expand...
Click to collapse
I still have tons of guitar picks so I just ordered a Torx set for this and future problems.. hope that pushing the connector around a bit can solve it already.

[Fixed] Screen problem (ghost touches, unresponsive touch)

I have a XT1068 Stock Retail Asia, untouched 5.0.2.
Lately i've been having problems with my screen, such as ghost touches. It started randomly one morning, and nothing i do seems to help.
Sometimes i'm unable to unlock my phone due to this problem. The back, home and recents buttons too stop working. Only 1 out of 3-4 attempts to unlock the phone works.
I somehow managed to enable visual feedback for touches and took a screenshot of what's happening (see attachment).
I cleared cache, factory reset the phone but to no avail. Please help.
EDIT - A screen replacement is the only solution to this problem.
hotdog125 said:
I have a XT1068 Stock Retail Asia, untouched 5.0.2.
Lately i've been having problems with my screen, such as ghost touches. It started randomly one morning, and nothing i do seems to help.
Sometimes i'm unable to unlock my phone due to this problem. The back, home and recents buttons too stop working. Only 1 out of 3-4 attempts to unlock the phone works.
I somehow managed to enable visual feedback for touches and took a screenshot of what's happening (see attachment).
I cleared cache, factory reset the phone but to no avail. Please help.
Click to expand...
Click to collapse
\
i had this problem on my friends flooded moto g xt 1064 flashing an new rom to the phone seems to have fixed it but to do that you have to unlock your boot loader witch voids your warranty you may be able to reinstall the lollypop update by going in to recovery and install update from zip file
Same problem here after 3 months without any problem .
Now I got ghost touches and unable to unlock phone by swipe
I was just about to make a thread about this because I'm having the same exact issue and I really don't have a clue as to why because I've tried everything.
In my case it seems to happen when I take my phone out of my pocket when I'm out and about sometimes the touch screen becomes unresponsive or does its own thing. For me it happens when the phone is really hot so that might be something to consider. Maybe how the phone spreads the heat or a service on the phone when the phone is really hot idk.
It makes its own touches normally around, if you pop up the keyboard on your moto, in my case the ghost touches are around the m,delete,the dot or period and enter buttons.
Any progress from any of you with the problem or any suggestions from anyone?
It doesn't seem to happen when the phone is cold or room temperature, I think.
Edit: Additional info just in case: XT1064 rooted currently on stock moto KitKat though it has happened to me at least once on all the roms I've had. It has not dipped in water ever.
Sent from my XT1064 using Tapatalk
iamcray said:
I was just about to make a thread about this because I'm having the same exact issue and I really don't have a clue as to why because I've tried everything.
In my case it seems to happen when I take my phone out of my pocket when I'm out and about sometimes the touch screen becomes unresponsive or does its own thing. For me it happens when the phone is really hot so that might be something to consider. Maybe how the phone spreads the heat or a service on the phone when the phone is really hot idk.
It makes its own touches normally around, if you pop up the keyboard on your moto, in my case the ghost touches are around the m,delete,the dot or period and enter buttons.
Any progress from any of you with the problem or any suggestions from anyone?
It doesn't seem to happen when the phone is cold or room temperature, I think.
Edit: Additional info just in case: XT1064 rooted currently on stock moto KitKat though it has happened to me at least once on all the roms I've had. It has not dipped in water ever.
Sent from my XT1064 using Tapatalk
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i have the same problem on my xt 1068, when the phone is warm it works fine, but when is cold or some place with conditioned air the screen starts to fail, the phone is stock so i dont know what could be the problem.
i'm going to dry the phone with a hairdryer, i remembered i saved up my phone on a closet during the nights sometimes and in the mornings the phone was wet by humidity, and i wasnt worried by that, and maybe that was the problem
i will post again if i find something
sorry if i wrote something wrong, i'm from colombia and still learning english
iamcray said:
I was just about to make a thread about this because I'm having the same exact issue and I really don't have a clue as to why because I've tried everything.
In my case it seems to happen when I take my phone out of my pocket when I'm out and about sometimes the touch screen becomes unresponsive or does its own thing. For me it happens when the phone is really hot so that might be something to consider. Maybe how the phone spreads the heat or a service on the phone when the phone is really hot idk.
It makes its own touches normally around, if you pop up the keyboard on your moto, in my case the ghost touches are around the m,delete,the dot or period and enter buttons.
Any progress from any of you with the problem or any suggestions from anyone?
It doesn't seem to happen when the phone is cold or room temperature, I think.
Edit: Additional info just in case: XT1064 rooted currently on stock moto KitKat though it has happened to me at least once on all the roms I've had. It has not dipped in water ever.
Sent from my XT1064 using Tapatalk
Click to expand...
Click to collapse
deleted
sumondhk1 said:
SOLUTION FOUND ( I HOPE)
In lollipop 5.1.1 , open wakelock blocker
tick SCREEN FROZES
Bingo
Click to expand...
Click to collapse
Well I'm on stock so I can't do that.
Sent from my XT1063 using Tapatalk
iamcray said:
I was just about to make a thread about this because I'm having the same exact issue and I really don't have a clue as to why because I've tried everything.
In my case it seems to happen when I take my phone out of my pocket when I'm out and about sometimes the touch screen becomes unresponsive or does its own thing. For me it happens when the phone is really hot so that might be something to consider. Maybe how the phone spreads the heat or a service on the phone when the phone is really hot idk.
It makes its own touches normally around, if you pop up the keyboard on your moto, in my case the ghost touches are around the m,delete,the dot or period and enter buttons.
Any progress from any of you with the problem or any suggestions from anyone?
It doesn't seem to happen when the phone is cold or room temperature, I think.
Edit: Additional info just in case: XT1064 rooted currently on stock moto KitKat though it has happened to me at least once on all the roms I've had. It has not dipped in water ever.
Sent from my XT1064 using Tapatalk
Click to expand...
Click to collapse
I got a screenshot on where my phone was having ghost touches today.
Weird right. Any thoughts?
Sent from my XT1063 using Tapatalk
Same Problem Here
My Moto G 2014 XT1068 gets the exact same problem . There are ghost touches . And many times i cant even unlock my phone . Maybe it was an error buying this phone .
hotdog125 said:
I have a XT1068 Stock Retail Asia, untouched 5.0.2.
Lately i've been having problems with my screen, such as ghost touches. It started randomly one morning, and nothing i do seems to help.
Sometimes i'm unable to unlock my phone due to this problem. The back, home and recents buttons too stop working. Only 1 out of 3-4 attempts to unlock the phone works.
I somehow managed to enable visual feedback for touches and took a screenshot of what's happening (see attachment).
I cleared cache, factory reset the phone but to no avail. Please help.
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Click to collapse
I have the same problem, it is probably a hardware problem because it happened after reflash stock firmware and in twrp recovery also.
It's a hardware problem. Replacing the screen under warranty fixed the problem for good. If you are unlucky enough to have voided your warranty (by damaging your screen physically or water damage, don't know about unlocking), then it's going to cost around 4000 Indian rupees (around 63$) to replace the screen. It's the only solution.
Apparently this problem is relatively common as I found out from the Motorola forums.
Sent from my XT1068 using Tapatalk
hotdog125 said:
It's a hardware problem. Replacing the screen under warranty fixed the problem for good. If you are unlucky enough to have voided your warranty (by damaging your screen physically or water damage, don't know about unlocking), then it's going to cost around 4000 Indian rupees (around 63$) to replace the screen. It's the only solution.
Apparently this problem is relatively common as I found out from the Motorola forums.
Sent from my XT1068 using Tapatalk
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Click to collapse
Ghost touch freezing our lock screen.
http://forum.xda-developers.com/showpost.php?p=61901608&postcount=65
The ghost touches affected not only the lock screen, but also the soft buttons and the notification bar. AFAIK there is no software fix for this issue.
Sent from my XT1068 using Tapatalk
hotdog125 said:
The ghost touches affected not only the lock screen, but also the soft buttons and the notification bar. AFAIK there is no software fix for this issue.
Sent from my XT1068 using Tapatalk
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Click to collapse
Testing with " SGS Touchscreen Booster " app.
I set value of all first four high and 5th one 0 in setting

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