Issue's resetting phone - Any alternative solutions? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys,
I bought a phone off of Craigslist and it appears that the phone is locked with a password. I tried to go through the bootloader and do a factory reset but I get a message that the MDM Does Not Allow Reset or something along those lines. I have also tried to use Odin to flash a stock recovery, that goes through successfully, but upon starting up the phone it appears that the password is still locked to the phone and nothing changed.
I tried calling the person who I purchased the phone from and there is no answer, so at this point I feel like I lost money and cant use the phone.
Please help

elite-fusion said:
Hey guys,
I bought a phone off of Craigslist and it appears that the phone is locked with a password. I tried to go through the bootloader and do a factory reset but I get a message that the MDM Does Not Allow Reset or something along those lines. I have also tried to use Odin to flash a stock recovery, that goes through successfully, but upon starting up the phone it appears that the password is still locked to the phone and nothing changed.
I tried calling the person who I purchased the phone from and there is no answer, so at this point I feel like I lost money and cant use the phone.
Please help
Click to expand...
Click to collapse
If you Odin all four files BL, AP, CP, CSC what should wipe the phone clean. It don't Matter which four files. N900AUCUDNL1 Files http://forum.xda-developers.com/note-3-att/general/kitkat-4-4-4-n900aucudnl1-odin-tars-t2999317 N900AUCUEOC1 Files http://forum.xda-developers.com/note-3-att/general/100-stock-lollipop-5-0-n900aucueoc1-t3069609 N900AUCUCNC2 Files http://forum.xda-developers.com/note-3-att/general/n900aucucnc2-odin-files-t2838117 The NC2 files can be rooted with Towelroot https://www.androidfilehost.com/?fid=23991606952593961

elite-fusion said:
Hey guys,
I bought a phone off of Craigslist and it appears that the phone is locked with a password. I tried to go through the bootloader and do a factory reset but I get a message that the MDM Does Not Allow Reset or something along those lines. I have also tried to use Odin to flash a stock recovery, that goes through successfully, but upon starting up the phone it appears that the password is still locked to the phone and nothing changed.
I tried calling the person who I purchased the phone from and there is no answer, so at this point I feel like I lost money and cant use the phone.
Please help
Click to expand...
Click to collapse
The above post is correct. Odin will be your only option, although keep in mind that "MDM" stands for Mobile Device Management, it's what large companies and schools use to manage devices remotely to install updates and such, kind of like Microsoft Active Directory . Did your Craigslist source seem a bit shady? Because if that phone is linked to a MDM account and it was stolen and currently turned on, it's very likely that someone is going to track it down using it's data connection and gps.

Related

[Q] Help! Device Locked Due to Abnormal Factory Reset

Hi all,
I am in desperate need of help with this AT&T Samsung Galaxy S5 that I found in abroad. Before I get chewed out with accusations of theft, I found the phone in a restaurant and gave to the staff who returned it to me after 3 days an no one had come to claim it.
Anyway, I have been trying to unlock it for use in Canada. I'm a bit of a noob, so please be patient Started with a commercial unlock code to SIM unlock. I received a "successful" message, so I assume it worked. However, I was told that AT&T locks other SIM cards from working on their firmware, so I began to try to flash and install a custom rom. I went to geohot's towelroot page and clicked the lambda. I think it did something. For some reason, I decided it would be a good idea to do factory data wipe from the volume down+power+home recovery screen. Now, I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card.
Please help!!!
Thanks!
AK
Hi,
I have the same problem, anyone that can help?
Thanks
02wrx said:
Hi all,
I am in desperate need of help with this AT&T Samsung Galaxy S5 that I found in abroad. Before I get chewed out with accusations of theft, I found the phone in a restaurant and gave to the staff who returned it to me after 3 days an no one had come to claim it.
Anyway, I have been trying to unlock it for use in Canada. I'm a bit of a noob, so please be patient Started with a commercial unlock code to SIM unlock. I received a "successful" message, so I assume it worked. However, I was told that AT&T locks other SIM cards from working on their firmware, so I began to try to flash and install a custom rom. I went to geohot's towelroot page and clicked the lambda. I think it did something. For some reason, I decided it would be a good idea to do factory data wipe from the volume down+power+home recovery screen. Now, I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card.
Please help!!!
Thanks!
AK
Click to expand...
Click to collapse
Have you tried this thread yet? http://forum.xda-developers.com/showpost.php?p=53454972&postcount=1 it should help you flash in Odin.

[Q] Purchased Used Nexus 6. Not locked out

I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
fkoulbot said:
I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
Click to expand...
Click to collapse
I'm sorry but the only way is with that password. This is fault of the seller, they did a factory reset without removing their Google account. If the seller won't help you, contact eBay resolution center.
@fkoulbot,
Unfortunately, plenty of threads here with the same situation.
What @Evolution_Freak said, or open a PayPal claim. Device "Significantly Not As Described". You'll get your money back.
Or, just post it back to him at his expense, and get him to do it properly.
"Hi,
I understand that you feel uncomfortable giving me your Google password. Since the phone is unusable without it, I will have to consider opening a paypal dispute.
To avoid this however, if you offered to cover the cost of 2 way postage of the device (+insurance), I could send the device to you to log into and remove your account properly before resetting and returning to me."
fkoulbot said:
I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
Click to expand...
Click to collapse
Hey, buddy. I had the same thing happen to me on Swappa. Fortunately the guy was willing to give me his password... BUT in the 2 hours it took him to respond to my dilemma, I had already found a way around it. (Take note that my bootloader was already unlocked when I received the device.) Here's what I did.....
I tried flashing a couple different ROMs to no avail.
Then I realized it was because I was flashing 5.1 ROMs.
So, I found a 5.0.1 ROM that doesn't have the reactivation built in, flashed it, got it set up, then flashed a new 5.1 ROM. It worked for me but YMMV. I do believe having an unlocked bootloader in the first place helped. Hope that helps.
hyst3rical said:
Hey, buddy. I had the same thing happen to me on Swappa. Fortunately the guy was willing to give me his password... BUT in the 2 hours it took him to respond to my dilemma, I had already found a way around it. (Take note that my bootloader was already unlocked when I received the device.) Here's what I did.....
I tried flashing a couple different ROMs to no avail.
Then I realized it was because I was flashing 5.1 ROMs.
So, I found a 5.0.1 ROM that doesn't have the reactivation built in, flashed it, got it set up, then flashed a new 5.1 ROM. It worked for me but YMMV. I do believe having an unlocked bootloader in the first place helped. Hope that helps.
Click to expand...
Click to collapse
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
fkoulbot said:
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
Click to expand...
Click to collapse
First thing I would do is go into Settings -> Accounts and remove the Google account that it was originally linked on. Then add your own. Do a factory reset, and you should be fine. If you want to go the extra mile, set up the reactivation lock under your account. I do believe that should clear any permissions he may still have as they would be linked to his Google account.
fkoulbot said:
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
Click to expand...
Click to collapse
Boot to bootloader.
Fastboot format userdata
(Note that this will wipe everything, including contents of SDcard.
I would lock then unlock bootloader which would wipe the phone and then go to google and download latest builds and flash the phone to factory stock. Boot in, if there isn't anything funky, then I would made a backup of the stock and flash custom ROMs from that point. I like to check first if it works bone stock wiped before tinkering. That way if anything is still wrong with it I know who's at fault.
farangutan said:
I would lock then unlock bootloader which would wipe the phone and then go to google and download latest builds and flash the phone to factory stock. Boot in, if there isn't anything funky, then I would made a backup of the stock and flash custom ROMs from that point. I like to check first if it works bone stock wiped before tinkering. That way if anything is still wrong with it I know who's at fault.
Click to expand...
Click to collapse
Why would you lock the bootloader? If you want everything wiped do > fastboot format userdata
cam30era said:
Why would you lock the bootloader? If you want everything wiped do > fastboot format userdata
Click to expand...
Click to collapse
Well, more likely if it's locked I would just unlock, but yes the act of flashing it to factory images will wipe in one go. Relocking and unlocking is redundant.
Guys does anyone confirm that is any way you can remove the Google Account Lock on Nexus 6 that the previous seller didn't remove the Goggle Account?
Thanks in advance!
Im having the same dang issue!! Hopefully I can get it flashed since sell won't give me password.

HARD BRICKED Note 5

completely lost and its been a week of em trying to get this phone to accept sp,ething form odin and still noluck ive been glued to this computer and learned alot but nothing that has been able to fix my issue, any help would be appreciated please and thankyou
jpres1991 said:
completely lost and its been a week of em trying to get this phone to accept sp,ething form odin and still noluck ive been glued to this computer and learned alot but nothing that has been able to fix my issue, any help would be appreciated please and thankyou
Click to expand...
Click to collapse
Can you please elaborate. .what exactly the issue...what you did?
manishvy said:
Can you please elaborate. .what exactly the issue...what you did?
Click to expand...
Click to collapse
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
http://forum.xda-developers.com/showthread.php?t=3191927
FRP LOCK ON Can't ODIN firmware... Lord help me.
---------- Post added at 08:31 PM ---------- Previous post was at 08:31 PM ----------
Seems this guy got his working
Try use Samsung KIES (or Samsung Smart Switch) on Windows PC to flash/restore your firmware. I've never had to this way though.
And BTW. This is not a "hard brick", so your thread title is misleading. It's "soft"...
jpres1991 said:
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
Click to expand...
Click to collapse
just flash latest stock firmware through odin and your phone will be completely wiped and back to normal.
54NJ41 said:
just flash latest stock firmware through odin and your phone will be completely wiped and back to normal.
Click to expand...
Click to collapse
You can't if OEM UNLOCK is not enabled. ...
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
how do you reckon i flash it using kies or smart switch ? i dont have my serial number and the device isnt recognized in kies or smart switch
jpres1991 said:
how do you reckon i flash it using kies or smart switch ? i dont have my serial number and the device isnt recognized in kies or smart switch
Click to expand...
Click to collapse
It's on the box your bought it with. ...
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
for me it worked and use latest Odin
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
UpInTheAir said:
It's on the box your bought it with. ...
Click to expand...
Click to collapse
im 100 % sure ive tried all the numbers on the box
jpres1991 said:
im 100 % sure ive tried all the numbers on the box
Click to expand...
Click to collapse
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
UpInTheAir said:
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
Click to expand...
Click to collapse
WELL THANKYOU for your detective like skills considering i know my imei and meid by heart would you like photographs of my box
fact of the matter is is smart switch DOES NOT recognize the numbers give it a try detective
model number is SM-N920P
MEID_DEC: 256691545905342464
MEID_HEX: 99000583518500
ESN_HEX: 80ED70AD
ESN_DEC: 12815560877
SPC: 970920
jpres1991 said:
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
Click to expand...
Click to collapse
mate, its really nothing to worry about, it isnt hard bricked,
i had the exam same issue, that oem lock can be a real pain in the arse,
all you need to do is download the firmware, and i mean not just the same android version, but the same, as in oc1 ok1, what ever version you were rocking,
in my case it was the latest firmware available on sammobile,
and flash it via odin,
after that you must wipe cache, data, and factory reset to be a able to use your phone,
once booted,
you can login with you google account, enable oem unlock from dev mode, and install custom recovery and do what you do from there.
cheers
UpInTheAir said:
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
Click to expand...
Click to collapse
urmother93 said:
mate, its really nothing to worry about, it isnt hard bricked,
i had the exam same issue, that oem lock can be a real pain in the arse,
all you need to do is download the firmware, and i mean not just the same android version, but the same, as in oc1 ok1, what ever version you were rocking,
in my case it was the latest firmware available on sammobile,
and flash it via odin,
after that you must wipe cache, data, and factory reset to be a able to use your phone,
once booted,
you can login with you google account, enable oem unlock from dev mode, and install custom recovery and do what you do from there.
cheers
Click to expand...
Click to collapse
SO dont do the ok3 if thats not what i was on prior to this happening?
my phone isnt recgonized in odin now for some reason. it has been up until now
I can solve your problem with Fap Lock On
hoangps said:
I can solve your problem with Fap Lock On
Click to expand...
Click to collapse
ALL EARS
So long as you are using genuine Samsung firmware or smart switch you do not need OEM unlocked.
If Odin is not recognizing your phone something has gone wrong with either your drivers or your phone is in a bad state.
Power down your phone, if you have to because it is restarting, catch it so you get back into download mode.
Then follow these steps exactly as they are laid out.
Open Smart Switch, click MORE, click Emergency software recovery and initialization, click device initialization, type in your model number using caps and dashes such as SM-N9200 or whatever your device is, then input your serial number again using caps for all the letters in your SN, finally connect your phone to your PC and continue with the prompts from Smart Switch.
The problem is since you have a carrier version, smart switch may not work. There was a guy who said it would not work for an AT&T phone.
Good luck.
Edit: I checked in smart switch using the sprint model number and it took it so you should be good to go.
CodeNameRedNeck said:
So long as you are using genuine Samsung firmware or smart switch you do not need OEM unlocked.
If Odin is not recognizing your phone something has gone wrong with either your drivers or your phone is in a bad state.
Power down your phone, if you have to because it is restarting, catch it so you get back into download mode.
Then follow these steps exactly as they are laid out.
Open Smart Switch, click MORE, click Emergency software recovery and initialization, click device initialization, type in your model number using caps and dashes such as SM-N9200 or whatever your device is, then input your serial number again using caps for all the letters in your SN, finally connect your phone to your PC and continue with the prompts from Smart Switch.
The problem is since you have a carrier version, smart switch may not work. There was a guy who said it would not work for an AT&T phone.
Good luck.
Edit: I checked in smart switch using the sprint model number and it took it so you should be good to go.
Click to expand...
Click to collapse
yes i can get it in download mode ive installed the drivers from samsung website for the note 5, and installed them. is there other drivers i should install fgor it to recognize it? i also am successful in getting smart switch to recognize the SM-N920P for my phone model but i am unclear on how to obtain the serial number that smart switch wants. ive tried the dec hex the imei esn hex and the spc none of which it accepts. i have the box and it doesnt say serial number anywhere so im lost when i get to that point
jpres1991 said:
i am unclear on how to obtain the serial number that smart switch wants. ive tried the dec hex the imei esn hex and the spc none of which it accepts. i have the box and it doesnt say serial number anywhere so im lost when i get to that point
Click to expand...
Click to collapse
That is a problem then because you need that number. It should be labeled SN and should be a mix of letters and numbers. Perhaps sprint keeps those records on file.
Good luck.

G900A Galaxy S5 Android 6.0 Odin Update Files - Without Wiping!

Using Odin files to update a Samsung AT&T model will almost always result in a factory reset being performed, and I've also seen the same thing happen when trying to update via OTA zip in Recovery. I'm providing this package for anyone still using the S5, to be able to update software without needing to do a factory reset. I have personally verified that these files will perform the update without wiping any data. These files will update you to the Build/Baseband ending in QD1, Android 6.0.
My zips are compressed extra small for space and bandwidth savings. The default Windows extractor can't handle it, so you'll need a 3rd party tool like 7zip, WinRAR, etc.
Happy flashing!
https://www.androidfilehost.com/?fid=1899786940962576350
Worked great..Thanks! But....
You are theman for this! I have a 900A AT&T and have struggled for days to get it unlocked, upgraded and working without tripping the secure software alert. I started with a 4.X maintenance OS, then rooted, SafeStrapped then pushed this update via ODIN and it worked. Now, the only issue i am having is apps crashing continuously. Started with google play and play services now spreading. I ASSUME this is due to apps not getting updated in the update to 6.X. Correct me if I am wrong. I have updated those via APKs along with others to new versions yet it still happens. Now its also Chrome, File manager etc. Is this maybe a code bug, or am I missing something here? Thanks again
3rdRockfromSun said:
You are theman for this! I have a 900A AT&T and have struggled for days to get it unlocked, upgraded and working without tripping the secure software alert. I started with a 4.X maintenance OS, then rooted, SafeStrapped then pushed this update via ODIN and it worked. Now, the only issue i am having is apps crashing continuously. Started with google play and play services now spreading. I ASSUME this is due to apps not getting updated in the update to 6.X. Correct me if I am wrong. I have updated those via APKs along with others to new versions yet it still happens. Now its also Chrome, File manager etc. Is this maybe a code bug, or am I missing something here? Thanks again
Click to expand...
Click to collapse
No idea. Can't really diagnose app crashes - too many possibilities.
Also: hopefully you're now aware that you're not rooted any longer and (probably) can't ever root it again
iBowToAndroid said:
No idea. Can't really diagnose app crashes - too many possibilities.
Also: hopefully you're now aware that you're not rooted any longer and (probably) can't ever root it again
Click to expand...
Click to collapse
Yeah I saw that, but thats ok. My biggest objective is to get it unlocked from AT&T so I can use it (this whole venture has just turned into a learning/fun toy to play with now) on my carrier. That is yet TBD. Any thoughts on that?
3rdRockfromSun said:
Yeah I saw that, but thats ok. My biggest objective is to get it unlocked from AT&T so I can use it (this whole venture has just turned into a learning/fun toy to play with now) on my carrier. That is yet TBD. Any thoughts on that?
Click to expand...
Click to collapse
https://www.att.com/deviceunlock/
Thanks in advance for any help, short version at top, details below.
-- Short version:
Please help me recover my data, and phone if possible.
I need the data, esp texts and notes, for both personal (some family members have passed on) and business.
I have a new Galaxy S21 and / or PC Smart Switch ready to receive data backup if we can evacuate it from the S5.
ODIN flash seems to pass but has 'Resizing Data' fail, and phone still won't boot past AT&T logo screen.
All web searches seem to say Factory Reset is my last option, but I don't want to lose the data.
Please share ANY advice on how I can recover the data.
-- More details:
Phone = SM-G900A Samsung Galaxy S5 AT&T
Use = pristine, never rooted, modded, or unfortunately backed up
Status = will not boot, passes screen 1 'Galaxy S5', screen 2 'Samsung script', then stops on screen 3 'AT&T globe logo'
More details = Used clean for ~7 years, then on day x, saw phone automatically complete a system update (green screen, sprockets, "your phone is updating"), which was surprising as it's years after it is no longer supported by AT&T. After that update, I continued to use the phone that day, but it then rebooted automatically and stuck on the AT&T globe logo.
Attempts to fix = soft reset, battery pull, can't get into SAFE MODE, can get into and out of recovery mode, found this firmware (THANKS @iBowToAndroid), used multiple ODIN (Odin3 v3.13.3_3B_PatcheD, Odin3 v3.14.1_3B_PatcheD) to flash it (my first Android flashing experience). On flashing process, ODIN on PC shows 'PASS' and log shows "<OSM> All threads completed. (succeed 1 / failed 0)", but phone shows 'Resizing Data' failed:
"
Supported API: 3
-- Installing package...
Finding update package...
Opening update package...
Verifying update package...
Installing update...
Successfully installed package.
-- Resizing Data...
Can't open dir '/data/user/0/com.sec.knox.bluetooth' (Permission denied)
E:failed the resizing-data
"
PFA screen shots
Martin2019 said:
Thanks in advance for any help, short version at top, details below.
Click to expand...
Click to collapse
Trying the "wipe cache partition" is the only thing I can think of
iBowToAndroid said:
Trying the "wipe cache partition" is the only thing I can think of
Click to expand...
Click to collapse
Short version:
THANKS for the quick reply, very much appreciate your help.
Am I really left with only a Factory Reset and then trying to use Data Recovery software to get ‘some’ data back?
I really don't want to give up on the data, so I'm still trying anything I can think of in research and repeated attempts.
More details:
I have tried the recovery mode 'Wipe cache partition' option before and after using ODIN.
I've tried doing it 'twice' per recommendation of some of the web advice I've read in trying to research this.
I've noticed that sometimes the colored highlight of the 'Reboot to bootloader' option then turns background green instead of usual blue, but I don't know why, or if that matters.
Still, the ODIN flash effort always returns the permission error, and the boot always sticks on the AT&T logo.
The string seems to indicate a 'user data' permission error?
Is there any way to debug the logic of the firmware or slog through the 'Recovery Logs' to determine and resolve the cause of the permission error?
When the problem began, I had an SD card and SIM card loaded.
I've since removed both in trying to address this, also per 'web advice'.
Any chance putting them back in helps somehow?
Any other options available via apply update from SD card or ADB?
Any way to setup the Android OS as a secondary drive to another machine to pull data out that way?
I've done similar things with Windows OS in PC environment, but I'm not seeing anyone trying that with Android.
If I am really stuck with factory reset, are there any data recovery programs I could try afterward that work with the G900A?
So far I've looked at Dr Fone, Tenorshare, EaseUS, FonePaw, and D-Back, and none seem to work with the AT&T model variant.
Maybe that's just because they don't have access to AT&T firmware available to install, but if I clear the stuck boot via FR, they then might be able to get some of my data back via drive scan - whatever data is not truly overwritten by the FR?
Martin2019 said:
Short version:
THANKS for the quick reply, very much appreciate your help.
Am I really left with only a Factory Reset and then trying to use Data Recovery software to get ‘some’ data back?
I really don't want to give up on the data, so I'm still trying anything I can think of in research and repeated attempts.
More details:
I have tried the recovery mode 'Wipe cache partition' option before and after using ODIN.
I've tried doing it 'twice' per recommendation of some of the web advice I've read in trying to research this.
I've noticed that sometimes the colored highlight of the 'Reboot to bootloader' option then turns background green instead of usual blue, but I don't know why, or if that matters.
Still, the ODIN flash effort always returns the permission error, and the boot always sticks on the AT&T logo.
Click to expand...
Click to collapse
I own and run a business that performs SIM unlocking and other software-related services for mobile devices, so we see situations like yours quite a bit. And I don't know of anything else that you can do. From reports, we've heard that none of those "recovery services" actually work to recover any data, after a reset
iBowToAndroid said:
I own and run a business that performs SIM unlocking and other software-related services for mobile devices, so we see situations like yours quite a bit. And I don't know of anything else that you can do. From reports, we've heard that none of those "recovery services" actually work to recover any data, after a reset
Click to expand...
Click to collapse
Disappointing to hear bad news, but appreciate your effort and insight in providing it, thanks.
I've learned alot in researching it.
I just wish I'd known it before the problem, which I'm sure you also hear quite a bit.
Please let me know if you think of anything else I can try.
Martin2019 said:
Disappointing to hear bad news, but appreciate your effort and insight in providing it, thanks.
I've learned alot in researching it.
I just wish I'd known it before the problem, which I'm sure you also hear quite a bit.
Please let me know if you think of anything else I can try.
Click to expand...
Click to collapse
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
iBowToAndroid said:
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
Click to expand...
Click to collapse
Totally agree, and totally on me for not having a backup.
I was just foolish enough to not know yet how easy it is to back up.
Give me 10 minutes of life again now in this phone, I use Smart Switch to backup, and I'm off to a new phone, or even FR on this one and reload.
Now where did I put my Delorean...
iBowToAndroid said:
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
Click to expand...
Click to collapse
Have you ever tried a 'combination key' approach to get data access?
As in...
Smart Switch on PC won't connect, but ODIN does show 'Added'.
I don't understand the granular details, but hoping you might...
Could we use both Smart Switch and ODIN in some combination sequence that would allow Smart Switch to pull the data off to a Smart Switch PC backup that I could then throw onto a new phone?
When it's in Downloading (firmware flashing) mode, a modem port is used. The modem port is also there when the device is booted up in Normal mode, but that's not useful for extracting any data off of it. I don't know what Smart Switch uses, but I would assume File Transfer (MTP) and/or ADB. And those aren't fully functional until the device fully boots up.
Do you have a screen lock on the device?
iBowToAndroid said:
When it's in Downloading (firmware flashing) mode, a modem port is used. The modem port is also there when the device is booted up in Normal mode, but that's not useful for extracting any data off of it. I don't know what Smart Switch uses, but I would assume File Transfer (MTP) and/or ADB. And those aren't fully functional until the device fully boots up.
Do you have a screen lock on the device?
Click to expand...
Click to collapse
No lock on device, just swipe to go from 'lock screen' to home screen, prior to this boot problem obv.
One of the data recovery sw that I tried (EaseUS I think) did reach a screen asking me to enable USB debugging to continue, but I don't think I can do that without booting up.
I 'think' I remember that screen saying something like 'MTP device' connected, when it asked me to do that.
Any way to sneak into MTP mode from that?
Martin2019 said:
No lock on device, just swipe to go from 'lock screen' to home screen, prior to this boot problem obv.
One of the data recovery sw that I tried (EaseUS I think) did reach a screen asking me to enable USB debugging to continue, but I don't think I can do that without booting up.
I 'think' I remember that screen saying something like 'MTP device' connected, when it asked me to do that.
Any way to sneak into MTP mode from that?
Click to expand...
Click to collapse
Any 3rd party software will require ADB to be enabled. Smart Switch is the only one that *might* work just over MTP, but I'm pretty sure MTP doesn't fully load until the device is booted. Even if it did, you would likely need to allow on the popup message. Does the phone show up as a device/drive when it's plugged in while sitting on the AT&T logo?
I think you're asking "does the phone show up as a device/drive" in something like a windows file explorer, and the answer is unfortunately no, or at least not that I've found yet - I've tried several times now, and I'm still trying any combinations I can.
For now...
I can get EaseUS to show 'MTP USB device' per the pic attached in my last, but can't really get it to connect past that point, as it asks for USB Debugging, which it appears I can't do due to stuck in boot loop.
Smart Switch seems to try to connect for awhile, then says it failed to connect, so I think I'm then left with 'Samsung Smart Switch Emergency Software Recovery' (PFA).
Do you have experience using it?
Do you know if it could work to reload the firmware / OS without wiping the data?
AT&T Advanced Technical Support guy says it gives you an option to choose whether or not using it resets the phone (wipes your data), so he thinks (hopes) that would work, but he didn't sound certain at all.
I understand your point on the pop up message user prompt for File Transfer Mode. I used that mode many times in the past, so I'm hoping it might default on the phone so we wouldn't need to answer the pop up prompt to reach that status , but I'm obv not sure about that.
Per the speculation in my last, do you know of any combination approach we might use to get the desired result, like maybe... use ADB somehow to change 1 parm value to reach MTP mode, then use that progress step to enable Smart Switch to connect so we could offload the data?
Thanks again for your help
1. MTP is the same as File Transfer. So when the phone is turning on, it starts loading that connection. You might see "MTP USB Device" or something similar in your Windows Device Manager
2. But if the phone never shows up as a device/drive (would show up under "Portable Devices" in Windows Dev Man), then it's not loading fully - and it normally doesn't do that until it boots past the carrier splash screen.
3. Even if it did boot fully and showed up as a device/drive, the MTP pop-up prompt shows up every single time you connect the device. There's no way around that. So the device would show as empty, with no files or folders, until you tapped "Allow" on the popup.
4. No, there's nothing else you can do to turn on any other connection modes
iBowToAndroid said:
1. MTP is the same as File Transfer. So when the phone is turning on, it starts loading that connection. You might see "MTP USB Device" or something similar in your Windows Device Manager
Click to expand...
Click to collapse
Device Manager does show an entry for the phone connected via USB cable:
Under 'Disk Drives' as
SAMSUNG MZMTE256HMHP-000MV
Under 'Universal Serial Bus Controllers' as
SAMSUNG Mobile USB Composite Device
Please tell me that helps us somehow?

Messed up bigtime with my R845f, help???

I deleted my samsung account before removing the reactivation lock from my Uk R845f watch, now it won't allow me to unlock.
Made an account with same details but it still states not account used to lock watch.
Samsung say it needs to go back for repair, is there anything else I could do, been reading up on flashing combo files but don't get it, It was on the latest fw.
Don't mind paying for help...
Okay,
My original fw was r845fxxu1duc1 , r845foxa1duc1
I tried to flash a combo file COMBINATION-FT55_R845FSQU1AUB1.tar fails near the end and then watch wouldn't reboot so I flashed this fw onto watch R845FXXU1CTJ5 then watch was back but still locked.
Now I have tried another 2 combo files COMBINATION-FT55_R845FSQU1ATG3.tar and COMBINATION-FT55_R845FSQU1ATI1.tar and both always fail at the end, so I have to reflash fw to get watch back, what I'm I doing wrong?
Also there is nothing corrupt going on here, I am the original owner and willing to show through message any form of id along with sales invoice.
Thanks
Okay tried 5 different combination files and none work, all fail just at the end of the flash.
Guess my watch due to being quite new as some form of newer security, so it is going back to service centre.

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