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I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,
mlpoland said:
I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,
Click to expand...
Click to collapse
i have read that this has happened to some people .. not me yet (fingers crossed) don't know what causes this. You could try a recovery software and see if you can get the stuff back.
Can you or anyone suggest a recovery software? Checking the MicroSD on my laptop shows 2.88 GB being used, (and of course 2.78 GB Free) so the data should be there. I have also saved additional data to the card and it works fine.
Just wondering...is there some kind of virus out there that would do this? For all the data to be "hidden" and a new folder to be created....the card just didn't create a folder by itself....
WM a card killer
The same thing happened to my 4GB SD card in Blue Angel (twice ). It seems to me that WM kills allocation table while writing to the card. I tried lots of different soft to recover my card and finally PC Inspector File Recovery did the job. I used card reader and this soft on PC to recover most of my files but the folder and filenames were sometimes messed up. When using PCI FR do not mark to many files to recover/save at the one time because it crashes.
Don't save anything on your card before recovering !
http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
Hope my Kaiser is not going to do this to me
rafgerm said:
The same thing happened to my 4GB SD card in Blue Angel (twice ). It seems to me that WM kills allocation table while writing to the card. I tried lots of different soft to recover my card and finally PC Inspector File Recovery did the job. I used card reader and this soft on PC to recover most of my files but the folder and filenames were sometimes messed up. When using PCI FR do not mark to many files to recover/save at the one time because it crashes.
Don't save anything on your card before recovering !
http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
Hope my Kaiser is not going to do this to me
Click to expand...
Click to collapse
Yup, I used that program too. Recovered "missing files" problems on my previous hw6515 and twice on my TytnII 8GB micro SDdisk.
I've always had that "FilesToBeDeleted" folder too, it's normally hidden and when I delete it it comes back. Nothing special, just some folder the system wants there for some reason apparently, just like the other couple of hidden ones like WMDRM. If you didn't see it before and it now appeared it might have been hidden and the same thing that corrupt the FAT unhid it for some reason.
If you can see 2.88GB used on the PC, are you sure you have also have forced hidden files to display? Your data might be there but just hidden for some reason.
I have also saved additional data to the card and it works fine.
Click to expand...
Click to collapse
NEVER EVER do that to a media with a problem you might need to recover data from. This might just have ruined your last chance. On the opposite, when possible like on SD cards the first thing you'll want to do is set it as read-only.
When files are deleted, only their reference in the file table are, but the data itself is still present on the media, which allows recovery. But the locations the data is saved on are now marked as free, and anything you'll write on the card now can overwrite it, causing definitive loss.
Thanks a ton!!! The PC Inspector program worked great!! I was able to recover my files Next step, I guess, is to format the card and use it untill it decides to wipe my files out again. Of course my failth is the card will never be the same, and I'll keep a back up of the card also.....actually I was foolishly keeping the back-up for my Tilt on the card...can't trust that method anymore!
Thanks again for all the advise and information. As with all problems, you can always treat them as "learning opportunities", or...... throw the d*** thing out a window!!!!!
Same problem here, just ran into it last night and it's driving me nuts. Is there a way to recover/format the card from within the kaiser? Unfortunately the card reader I have has a max size limitation of 2gb and the card I'm using is 4gb - lame. Any suggestions? Thanks.
sammy-e said:
Unfortunately the card reader I have has a max size limitation of 2gb and the card I'm using is 4gb - lame. Any suggestions? Thanks.
Click to expand...
Click to collapse
Borrow, lend, or steal another card reader.
When I purchased this MicroCard, from ScanDisk, it came with a SD adapter plus a USB Card reader. I threw the USB Card reader in my desk thinking that I would not need this. I found out, by accident, that this USB card reader was the only way I could read the card on a PC. Built in card readers on both my home desk top and laptop would not access the card....
Just passing on this little bit of information, because it never occured to me that I had to use that USB Card reader!
This happened to my girlfriend's phone too. One day some of her programs just didn't work and most everything was gone on her card. Never fixed it, just reformatted card. Scary though.
Yeah, I tried recovering the data using TestDisk, saw some recommendations for it from others with the same problem, but wasn't able to get anywhere with it unfortunately. So in the end all I could do was format it and start over. Ahhh, backups... if I'd only made one.
I think this is a WM issue. Since other devices have the same problem.
here is a quote from another thread
Dutchman said:
I have the same issue with my tytn2.
Sometimes when i play some mp3s from my SD card and the device goes to standby or the program is closed my SD card is suddenly empty.
Removing the SD card and put it back in usually fixes it, sometimes a softreset also works.
So i believe this is a WM issue
Click to expand...
Click to collapse
see http://forum.xda-developers.com/showthread.php?t=376050
I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly
mlpoland said:
I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,
Click to expand...
Click to collapse
IT'S A COMPUTER, I always carry a spare card, simple, job done. more time for girls/beer/pizza.
scilor said:
I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly
Click to expand...
Click to collapse
Any hints on how to disable this? I did a quick search and found mention of it but nothing detailing how to control it. Thanks.
scilor said:
I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly
Click to expand...
Click to collapse
I disabled it w/ kaiser tweak. Still i have the issue
Has anyone had the issue while pretty much not ever using Windows Media Player mobile? I was playing DRM'd audio files, is that possibly a common theme?
Could it be Moving PIE Cache?
Happened to me too. 8GB card. Just getting back up and running...wish I had read this last night. I put a bunch of stuff back on the card. Oops. Oh well. I think the common thread may be:
moving your PIE Cache to the SD Card.
Anyone else with this problem also move PIE Cache? Used Memmaid 2.0 to change it.
different in my case, I haven't changed any of the cache settings for PIE.
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage
battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.
Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear
A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem
Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.
Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.
WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.
Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?
No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485
So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"
So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.
No go, Vista won't recognize my diamond as a drive hence no format...
I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.
delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!
Ok, so I know this isnt technically a Kaiser issue, but I'm hoping someone else came across this and can help.
I have a 6gb memory card with all kinds of files and applications stored on there. I tried running TomTom today and it said "No maps found." I checked the memory card and there were like 3 files still on the card and everything else was gone. I used an adapter to explore the card on my PC and it showed the same files, but the odd thing was that there were a few GBs of storage in use yet I cant view the files.
Surprisingly, some apps that are installed on the SD card are still running including manilla TF2D, skyfire, pandora, google maps, etc. yet other files are inaccessible.
Anyone know how to restore access to these files?
Thanks!
Hamburg
Update:
I took the memory card out and the programs that I mentioned above still run. I guess they were installed on the device despite selecting to install on the memory card.
That still doesnt explain why when I explore the drive, and view the properties, the disc space shows several gigs in use even though the visible files add up to about 36kbs.
In case anyone's interested, I downloaded PC Inspector Data Recovery tool and was able to retrieve the lost files.
What was very odd though, was that I started to reinstall some applications, and at some point during the reinstallation, ALL of the missing files suddenly returned.
If you have this problem, I wouldnt suggest trying the latter until after you've used a data recovery tool, because if you install something and it writes to the sector of the disc where your lost data is stored then it will be gone for good.
I copied some music over to my internal sd card last night and i was running GeoMod, and all of a sudden my captivate became super buggy and unresponsive. So i thought okay, something with geomod.. So this morning i did a fresh JF6 --> AXURA to try it out. Copied my music over...and.... still doing the same thing is there somewhere in specific i need to put the music files to avoid this? i have the mp3s in folders according to artist in a MUSIC folder on the internal SD. and its only like 1.5gb of stuff...
Any help would be nice
Thanks
zanejr1 said:
I copied some music over to my internal sd card last night and i was running GeoMod, and all of a sudden my captivate became super buggy and unresponsive. So i thought okay, something with geomod.. So this morning i did a fresh JF6 --> AXURA to try it out. Copied my music over...and.... still doing the same thing is there somewhere in specific i need to put the music files to avoid this? i have the mp3s in folders according to artist in a MUSIC folder on the internal SD. and its only like 1.5gb of stuff...
Any help would be nice
Thanks
Click to expand...
Click to collapse
I've never just copied and pasted. Use an app (I use doubletwist) to transfer and see if that works.....
Are you sure they are mp3s? It sounds like you're using the iTunes hierarchy, which means you may be using its music format. That could be a cause.
Also, this is in the wrong section.
Sent from my SAMSUNG-SGH-I897 using XDA App
None of it would cause that. Are you sure it's not scanning your media? If not, then I honestly have no idea what you're talking about.
All of my music is in .mp3 format that was organized artist>album>song for iTunes, and it works perfect on my Captivate. If the phone is scanning your SD card, then it will bog the phone down significantly (especially my class 2 16GB external SD...so slow to scan, but cheap to buy).
Did you give it a few minutes for media to finish scanning?
Try a USB port on the back of your computer instead.
I had a similar problem when I first got the phone when transferring a large amount of files to an external SD card. The entire phone would become horribly laggy and even pressing "power off" it wouldn't ever fully turn off, requiring a battery pull to actually restart the phone. I tried loading media onto the SD card directly from the computer and everything worked fine and the phone was able to scan it without crashing. But copying files from external to internal (or vice versa) also caused the phone to react the same way.
The only thing I figure was that it was a VERY low-quality micro SD card (2 GB, not even SDHC, no idea what the class was). When I put in a 8 GB class 6 card, I never ran into this problem again. If this is happening while transferring to your internal SD card, I don't know what the issue might be; but if it's an external, try using a certified high-quality micro SD and see if the problem persists.
edit: I know you said it was to internal SD card, but try removing the external if you have one to see if the issue is still there (the internal would also behave oddly when I had a low quality SD in external even if I wasn't using the external).
After some time without an SD card, today I put one (Sandisk 32GB Ultra Plus I think) in the phone, formatted it as internal storage and opted to move data to the card.
The card got filled up to 17 GB; it seems the system has copied all the images and my files but no apps or other internal things.
Copied, not moved - because the internal storage remains to be filled up. The data however is inaccessible. I.e. when I eject or remove the card, there are no files visible on the phone, in fact it's as if there's no storage. E.g. the download folder doesn't exist, file managers can't see anything etc. So the files remain on the phone, but I can't access them.
Of course I can't move the data back from the card to the phone because... There's no space, so that process errors out.
Another problem this causes is when I update apps. The app gets moved to the card and all the app data gets reset/wiped.
What can I do about this? The phone isn't rooted or anything of the sort, it's all stock. However I also don't use Google's services, so I'm not exactly eager to do a factory reset and set everything from scratch. I have my files backed up, but I'd lose the app data, which would be a major hassle.
Thanks for any tips.
Try clearing the system cache.
You mean from the boot recovery menu? I did, it didn't help.
More notes:
- The "Free up space" button in storage doesn't work.
- Now I'm thinking, I have a lot of Google and Moto apps disabled, so maybe that's the problem (it's really been ages since I've messed with this, so I've forgotten about it). Any clue which app controls these things?
- I also just realized that every single file on the card has its date/time set to the time when I did the migration, and not when the files were originally created. Is this normal? (Cause it's pretty effed up.)
Anyway I'm not liking this. What can happen when I tell the system to "forget" the SD card? Any guesses?
The time stamp is normal.
There's hidden files, something...
Problem is, I can't get into the file system of the internal storage at all.
E.g. in Total Commander I can navigate the root folder and certain subfollders, but in terms of my files I can only get to the ones on the card; which is easy to distinguish due to the timestamp. And when the card us ejected or not present, there's nothing at all.
Factory reset if you get tired of playing with it... could be malware.
Any ideas, anyone? :/
What dis you mean be "formatted as internal storage"?
Well when you insert a new memory card, you can format is either as internal storage or external. Internal will act as just more phone storage, i.e. apps can be installed to it, and it's encrypted. Downside is there's no way to distinguish where anything gets saved.
External is just for files and in case of G6, it's not encrypted.
I think you better start from the beginning...
You always should use the SD card as a data drive.
Running apps should never go on it!
You never encrypt a data drive... unless you enjoy losing data!!!
Get the data off the SD card into the PC via data transfer from the phone.
Then factory reset the phone and reload.
Then add the SD card data drive, do not encrypt it! All critical data and backups go here.
Internal memory is for apps, the temporary download folder and the DCIM folder*.
*create a folder on the data drive to transfer photos from the DCIM folder on a regular basis.
Do Not name this folder DCIM! Name it Photo Master or such.
Excuse me, but you don't know what formatting as internal storage means, but you gonna give me a complete rundown how to use my phone in a completely different manner than I want to. I didn't ask any of this.
If I can't encrypt the SD card, then it might as well not be there at all. Motorola ****ed up by not supporting this.
Anyway, I sorta fixed it. Uninstalled some apps to clear up about 2.5GB of space, deleted all my files, "migrated" everything from card to phone, which was about 700 megs of nothing. Yep all my files were still there in the phone. And those 700 megs stayed on the card too. Whatever process is controlling this, is apparently unable to delete data.
Whatevs. Guess it's extra motivation to mess around with custom ROMs and stuff, I'm tired of OEM nonsense.
If you OS crashes/burns which is rare in Androids but certainly happens, your encrypted SD card data will not be accessible after a factory reset.
Lost forever... end of story.
That's why you never encrypt data drives; sooner or latter you will lose critical data, maybe your whole data base.
People are constantly posting here asking how to break 256 bit encryption. It's sadly halarious because it's not happening in their lifetime.
Meh, do what you will...
Same sheet here. I did the following and it worked:
1, while still in the phone, I backed up the content of the SD card. (Turned out I didn't need it, but better be safe)
2, switched off the phone
3, removed the SD card
4, Turned on the phone. Some apps, which didn't rely much on internal storage just worked without any issue. Others were missing the SD card.
5, From the drop-down menu I selected the SD-card related item and clicked on "Forget". This gave me some warnings, but I didn't have much to loose.
6, Magic happened: My phone recovered the previously hidden files and it worked just before I started the migration to SD card!
tohotom said:
Same sheet here. I did the following and it worked:
1, while still in the phone, I backed up the content of the SD card. (Turned out I didn't need it, but better be safe)
2, switched off the phone
3, removed the SD card
4, Turned on the phone. Some apps, which didn't rely much on internal storage just worked without any issue. Others were missing the SD card.
5, From the drop-down menu I selected the SD-card related item and clicked on "Forget". This gave me some warnings, but I didn't have much to loose.
6, Magic happened: My phone recovered the previously hidden files and it worked just before I started the migration to SD card!
Click to expand...
Click to collapse
Welcome to XDA
Apps, DCIM and download folders go on internal memory.
All critical data including regular backups for the dcim folder go on the SD card ie data drive.
Any apps that allow backups can be backed up on the data drive but never running from it.
Once you add a SD card leave it in the device and access it through the device only to avoid issues.
If you're dealing with under 128gb internal memory... life will be hard*. That's what I consider a bare bones minimum, 256gb or larger is better.
*Adjust the amount of apps loaded accordingly and leave a couple gb of headroom. If you only got 16gb of memory it's going to be a light load.