Database Develop

How can I use goodlink on my TytnII

I followed my company IT's instruction, download the OTA setup, and input my mail address and PIN. After restart goodlink downloaded IT policy. Then the policy force me to add an lock password, but every time goodlink locked my PDA it will nevery let me use it........
I clicked "unlock" input my password, it shows my desktop, but the task bar will be never unlocked, so I can not load any application any more. And if I start an application from desktop it will can not be closed becaused "x" button can not be clicked even I use the hard button on the phone.
Any solution for this issue?
Thanks

Does goodlink offer lockdown policies from the server side? We used it at my work but just for email and IT didn't lock it down.
I would guess that they have a mechanism for preventing users toying with the phone once it's installed and is managed by your IT group.

Policy
We use goodlink where I work and we have no problems but we don't use the goodlink "policies". Some work places like to lock down phones once they contain corporate emails - even if it is your personal phone. Have your IT admin look at the policies they are assigning to your goodlink account and remove them if possible (if your work security policy allows it).

Disabling Security Password

Friends,
How can I remove the security password at boot-up? When I sync'd exchange to my device, it asked me for the password to protect my device.
I want to use a third party app and not the crappy M$ password feature.
Is this possible to remove?
Please advise!
tvos

That M$ password is the 4 digit or the alphanumerical password you setup when you first turned on your device. You can disable it by going to Settings>Personal>Delete everything in every field and uncheck "Prompt if device unused for" and you're good
Kraize

true and I understand that... what if you have a outlook exchange profile that forces the password.. can you still turn it off after the sync with exchange?
tvos

I remember seeing a reghack to fix this.
The policy only used to refresh itself if you soft restarted the phone, or turned Direct Push off
I'll see if i can find the thread again

thanx...
i understand security is part of the protection but it's annoying...
I think if the security at startup could be configured gui based and have different ways for logging in, it would make the experience tolerable.
tvos

who's man enough for this question

Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?

volleykinginnc said:
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
Click to expand...
Click to collapse
1. I don't know of a way to bypass this. There might be some sort of hack, but not one I know of.
2. If you Export your registry, then change the max time drop down and re-export your registry. Now diff the two files with a win diff program, such as WinMerge. The only difference should be the max time. See if you can hack in a bigger value.
Thanks
Dave

problem is that everytime you try to sync with your corporate email (which will be as items arrive if your talking about push), it will check the enforcement, if its not there it will prompt you that its going to enforce it again, just means that if your find a hack you will need to keep applying this hack unless you automate it....

That's what I thought...is there a hack to automatically apply the password. Where in the registry is the time...If I leave it named as "1 hour" but the actual time is say 10 hours...would that work?

there's a default sync policy thats set on the Exchange server. The only effective way to make this change is by editing that policy. There may also be legal ramifications for the company if the device is found to have been hacked to circumvent the autentication. Does the company need to adhere to Sarbanes/Oxley compliance?

grrrr....yes we are under Sarb Ox regs....I will have better luck winning the election than getting corp policy change...Any other software Ninjas that have an idea?

Where you're likely to end up is locked out once your IT department finds out your device is out of compliance.

Good point and I don't want that. Ok so I deleted off the server from active sync and soft reset but still have a grayed out password check box in the lock setting. Now that it's gone how do I go back to standard configuration? Please don't tell me hard reset.....
any software ninjas out there?

This may be a dumb way to go about it but maybe you should pose the issue to your IT department. I doubt that you are the only person who has email on his phone. Good luck.

ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.

We have the same issue here at work. YOU HAVE TO SET A PASSWORD to your Tilt otherwise the email exch server wont let you ... .
Since you don't want to type it every single time:
<start> <settings> <lock>, set it to 12 hours and you should be fine.
If not, DELETE the outlook account (sure be NOT connected through active sync), soft reset the phone, set a password, soft reset again and re-establish the outlook account. Sync the first time "through the air" not USB, say YES to the security enforcement request and you should be fine.
As far as I know there's a new extension for enterprise mail server 2007 which can be enabled by your IT guys that it WILL ENFORCE password request on any connect - THAT you have to check with them.

since we are on the issue of password protection & exchange policies.
everytime I reboot my ppc tilt, I am prompted with the password to access the phone. I know this is for security purposes but it is annoying.
I use exchange on my tilt ppc for my phone that is through my own domain exchange account.
How can I disable password entry?
please advise.
tvos

I guess with xchg even with min. security settings there's no way to bypass the password after boot and sync with an xchg server. Simply use an easy PIN (4 numbers) and call it done. There are more annoying things in life for me...

i am sure there is a way, but just wondered if someone knew off hand as a quick post. i have a simple four digit password already....
tvos

volleykinginnc said:
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
Click to expand...
Click to collapse
Then Tell Them I challenge them to an IT Technician Face off! Because if they are only supporting Crackberries, they are phonies!
Real IT People, like myself, Have all phones working IN harmony. Tilt, Crackberry, iPhones(shudder).

Using a registry editor (I use PHM), navigate to \hklm\security\policies\policies and look for the value name “00001023″. Change the data from ‘0′ to ‘1′
This will give you control back to set it how you please

Thank you thank you thank you thank you.....I was about 1 day away from a hard reset! Muuuuucho gracious that was sooooo irritating.

I'm on the other side of the fence here, being a PM who defined pin enforcement as a security requirement for implementation. I'm glad to see that there isn't a hack to get around this because we need this to prevent a SoX or FDA audit finding.
Inconvenient for the users, yes. But it has to balance against the companies IT security policy.
A possible workaround that we have shut down. Forward the mail you want to see on your device (high importance, specific senders, etc.) via outlook rules to a third party email (gMail, Hotmail, etc.) and then dload from there and kill your exchange sync all together.
my .02

there is a cab somewhere that is called "zenyee.com stay unlock" that is what I use. It seems to do the same as the registry hack posted above.

I had the same problem and it was really a headache until I found the file attached below. After installing it, go settings/lock and uncheck the "prompt if ..." box.
Hope it works for others

Exchange Mail Issue

I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?

Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.

Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.

lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.

I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur

I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)

neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...

Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?

I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?

lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.

UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.

Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET

Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."

Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.

lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.

Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?

Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Click to expand...
Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.

I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.

spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
Click to expand...
Click to collapse
I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.

If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.

Cant sync my outlook account

I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.

scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
Click to expand...
Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)

Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Click to expand...
Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)

scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
Click to expand...
Click to collapse
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.

Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Click to expand...
Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!

Try to reboot your phone maybe

We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.

Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.

Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!