I'll start with the details of my phone.
Phone/Model: HTC Desire 626s (0PM92)
Carrier: Virgin Mobile
Android version: 5.1
HTC Sense Version: 7.0
So I bought a new phone from Best Buy yesterday, and transferred my old plan over to this new phone. We got everything activated, and made a call to make sure it worked, and the calling was successful. I figured everything was okay until I received a text from my father and my phone didn't vibrate. I checked my settings and put it into vibrate mode, and it still didn't vibrate on the next text. I downloaded Chomp SMS (I have a pro subscription) and used its "Test notification" function to create a notification similar to that made when I receive a text. Next, I contacted VM customer support and HTC Device support and both told me to restart the phone (which didn't fix anything even after several resets), install a sounds manager app (none of which have seemed to work so far), and finally file a defective product report. I'm hoping I don't have to do this. Any suggestions as to how I should proceed?
Easy way to test vibrate:
Go into Settings->Sound & notifications and tap the Sound Profile. Then tap Vibrate - the phone should vibrate as soon as you select Vibrate - if not, then you have a hardware issue...
Sent from my SM-T230NU using Tapatalk 2
jtrosky said:
Easy way to test vibrate:
Go into Settings->Sound & notifications and tap the Sound Profile. Then tap Vibrate - the phone should vibrate as soon as you select Vibrate - if not, then you have a hardware issue...
Sent from my SM-T230NU using Tapatalk 2
Click to expand...
Click to collapse
I'll give you your thousandth thanks!
Weirdly, It vibrated today upon boot, but selecting the vibrate option didn't make anything happen.
Thanks for the 1000th thanks!
Does it vibrate every time you turn it on? My guess is that it's an intermittent problem, but it definitely sounds like a hardware issue... If vibrate is important to you, I'd get it replaced.
Sent from my HP SlateBook 10 x2 PC using Tapatalk 2
Related
My phone stopped vibrating on notifications and incoming calls for some reason. So did my brothers at the same time. It'll still vibrates on screen unlock and haptic feedback. I have my e-mail set to vibrate only, sometime it'll vibrate, but more often than not, it wont. But never for notifications or calls. And yes i checked all the settings i could. (That i know of)
It first started when we switched to aosp mod from cm 6.1. So I tried flashing back to cm6.1(jaybob version) hoping it would fix, but it didn't. Yes, I did all the full wipes and everything. I really don't wanna RUU to see if its the phone or just the roms. I mean, it happened to my brothers phone at the same time, that can't just be coincidence.
Has anyone else seen this? or know what iI can try before I RUU?
i downloaded an app called sound manager. its free on the market. in there i clicked menu, vibrate settings. i enabled all the vibrate settings. tested it, then deleted the app. that reenabled my vibrations for messages and calls.
MrDowntown12 said:
My phone stopped vibrating on notifications and incoming calls for some reason. So did my brothers at the same time. It'll still vibrates on screen unlock and haptic feedback. I have my e-mail set to vibrate only, sometime it'll vibrate, but more often than not, it wont. But never for notifications or calls. And yes i checked all the settings i could. (That i know of)
It first started when we switched to aosp mod from cm 6.1. So I tried flashing back to cm6.1(jaybob version) hoping it would fix, but it didn't. Yes, I did all the full wipes and everything. I really don't wanna RUU to see if its the phone or just the roms. I mean, it happened to my brothers phone at the same time, that can't just be coincidence.
Has anyone else seen this? or know what iI can try before I RUU?
Click to expand...
Click to collapse
on aospMOD go into sound settings and for vibrate make sure you have it set to something other than never
Tried both of those suggestions and neither worked. Vibrate was set to always already.
I don't understand cause haptic feedback works but the actual vibrating will not.
Sent from my HERO200 using XDA App
This is apparently a common enough thing from what I've seen on line, but every solution I find involves the person having used a profile switcher or their calender to signify being unavailable. I do not use either type of program. I almost never silence my phone. (in the movie theater or similar, yes, but otherwise never) Does anyone have any idea what it could be? It;s only been happening since the OTA update to .217 ICS. It's getting thoroughly aggravating missing calls and texts, as I'm sure you can imagine... Thank you to anyone with ideas/suggestions.
Check your settings in both the system settings as well as each individual app. I think after the update the messaging app is set to silent by default, or at least the vibrate is turned off.
If the system is messed up I recommend that everyone install the ota factory reset. Clearing out your old GB data and letting the ICS run "fresh" solves a lot of problems.
Sent from my DROID4 using Tapatalk 2
Could it be a Smart Actions setting?
Settings are all fine yet it does randomly put itself on silent mode no vibration and you have to turn it back to vibration via settings volume rocker just puts it back on silent....
Sent from my DROID4 using xda app-developers app
The Magician Type 0 said:
Check your settings in both the system settings as well as each individual app. I think after the update the messaging app is set to silent by default, or at least the vibrate is turned off.
If the system is messed up I recommend that everyone install the ota factory reset. Clearing out your old GB data and letting the ICS run "fresh" solves a lot of problems.
Sent from my DROID4 using Tapatalk 2
Click to expand...
Click to collapse
The Kraken! said:
Could it be a Smart Actions setting?
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Click to collapse
If it keeps happening tomorrow, I will do a full factory reset. Hoping I won't have to though. It's a pain in the rear to restore everything... It isn't a smart action thing because I have that app frozen, good thought though. Thank you all for the responses.
I tried a fr from recovery menu never froze apps nor rooted this d4 didn't help...
Sent from my DROID4 using xda app-developers app
Update
I've found that it is only doing it with phone calls now. I cannot find a setting in the phone app or the system settings that is set to mute, but it keeps happening. Also, after using the lock screen to unmute it, I have to turn up the volume manually. The lock screen thing only bumps it up to the minimum volume level... Anything else come to mind before i do a full FR? I'd really rather avoid it if I can... Thanks again.
Now I've got one worse. Did a FR, no go. Tried to update to Eclipse, and messed it up. Had to .sbf back to factory. EVEN AFTER the .sbf, still having the same issue with it muting while recieving a call.... (i.e. goes on vibrate instead of ringing....) Any ideas ANYONE???!!?!?!?
Honestly, this sounds like a hardware issue to me. If I understand correctly, it sounds like the phone keeps going to silent (or vibrate after ICS)?
My guess after all your software troubleshooting is that your volume down key is either physically or electronically damaged, and periodically decreases itself. You might want to try remapping the volume button or something to see if that solves the problem. Of course, after that you don't have any volume buttons, which stink.
Aside, the physical buttons (power, volume) on the D4 really stink. They are very mushy and almost flush with the case, poor design if you ask me.
That thought crossed my mind also, but it only happens on an incoming call, and I can adjust the volume up and down in every app. If I don't receive a call all day, there is no problem, texts & emails work fine. I've even had a friend sit with me and text me (sound worked) then call me (muted as it received the call) and all it did was vibrate, no ringtone. I have who is it and thought it might be that, but un-installed it and no change... I'm totally out of ideas...
Thank you for the ideas, unfortunately nothing has worked so far. Any further ideas will be much appreciated. Thanks again.
Finally figured it out. Apparently it had to do with some stetting that Who Is It made. I had it set to announce the caller, which apparently doesn't work now. When I un-installed who is it nothing changed, so I re-installed it and on a whim disabled the announce feature, and it's been ringing fine since. I believe it was some sort of setting because after disabling the announcement, I un-installed who is it again, and the phone would ring without a problem. No Idea what setting it was. Thanks to veryone for the help.
5 times over the last few days my phone has called the last dialed contacts while sitting in my phone. I think it's something to do with removing the headphones (stock) while Spotify is playing as the last two times that's when it happened but it may be a coincidence as I can't replicate it.
Has anyone had this happen or heard of something similar?
Sent from my HTC One using Tapatalk 2
I had a similar problem that unlocked the lockscreen with just tapping the screen anywhere. Could it be that your phone is doing the same?
alonso_91 said:
I had a similar problem that unlocked the lockscreen with just tapping the screen anywhere. Could it be that your phone is doing the same?
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Click to collapse
I have that with my phone i can tap anywhere on the screen to unclock it, it doesnt matter what lockscreen i use^^
How do i get it back so its drag to unlock?
Wafflez_SE said:
I have that with my phone i can tap anywhere on the screen to unclock it, it doesnt matter what lockscreen i use^^
How do i get it back so its drag to unlock?
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Click to collapse
I'm not too sure what makes the lockscreen behave like that as I couldn't diagnose the problem properly.
Here's what i did just before the phone stopped doing it:
First I completely turned off the phone by long pressing the power button until the timer ran outThen I pressed the VOL- key while still holding the power button to go into bootloaderOnce in the bootloader I simply booted into recoveryFinally from recovery just held down power until phone booted up againI'm not sure which step fixed it for me if bootloader, recovery or simply completely turning off the phone but after i did that the lockscreen went back to normal.
I suggest you try every one of the steps once in order to better evaluate which step fixes this (if it fixes them at all)
Let me know how you get on
Tried those steps, unfortunately my lockscreen is acting as it did before. But thank you for your help
HTC One via Tapatalk 2
Wafflez_SE said:
Tried those steps, unfortunately my lockscreen is acting as it did before. But thank you for your help
HTC One via Tapatalk 2
Click to expand...
Click to collapse
No problem, sorry it didn't work like it did for me
I wonder why the lockscreen does that and if we are the only ones that have the problem
Arival said:
5 times over the last few days my phone has called the last dialed contacts while sitting in my phone. I think it's something to do with removing the headphones (stock) while Spotify is playing as the last two times that's when it happened but it may be a coincidence as I can't replicate it.
Has anyone had this happen or heard of something similar?
Sent from my HTC One using Tapatalk 2
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Click to collapse
Are sure your not pressing play/pause on your headset twice . That dials the last number.
alonso_91 said:
No problem, sorry it didn't work like it did for me
I wonder why the lockscreen does that and if we are the only ones that have the problem
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Click to collapse
A factory reset fixed the problem
Skickat från min HTC One via Tapatalk 2
Wafflez_SE said:
A factory reset fixed the problem
Skickat från min HTC One via Tapatalk 2
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Thanks for the tip its good to know, hopefully someone will find some other way to fix it without losing apps and data
If you're experiencing the bug where pressing anywhere on your One's lockscreen causes it to unlock, you've prolly got an app installed that has an Accessibility Service component to it. If you have any Accessibility Service enabled, it will cause this bug. (Light Flow and the Pebble smartwatch apps are 2 common apps that use an Accessibility Service).
On your phone go to Settings: Accessibility and look under Services. If anything there is enabled, disable it and that should stop the lockscreen from behaving this way.
This bug will also cause the phone to answer any incoming call if you press anywhere on the lockscreen while your phone is receiving a call.
ranphi said:
If you're experiencing the bug where pressing anywhere on your One's lockscreen causes it to unlock, you've prolly got an app installed that has an Accessibility Service component to it. If you have any Accessibility Service enabled, it will cause this bug. (Light Flow and the Pebble smartwatch apps are 2 common apps that use an Accessibility Service).
On your phone go to Settings: Accessibility and look under Services. If anything there is enabled, disable it and that should stop the lockscreen from behaving this way.
This bug will also cause the phone to answer any incoming call if you press anywhere on the lockscreen while your phone is receiving a call.
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Click to collapse
Thank you for that now I finally know what causes the bug, any way to fix it? Or are there any Roms with the bug fixed?
alonso_91 said:
Thank you for that now I finally know what causes the bug, any way to fix it? Or are there any Roms with the bug fixed?
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Click to collapse
I'm not aware of any way to fix it, unfortunately. Wish I knew a way, believe me, because this issue is keeping me from using the full functionality of my Pebble smartwatch with my HTC One. :crying:
I've actually mentioned this bug to a couple of HTC employees in a thread on Reddit here:
http://www.reddit.com/r/Android/comments/1d6we1/hello_from_htc/?limit=500
and one of them has already brought this to the attention of some HTC engineers, so hopefully it will be fixed with a future update!
ranphi said:
I'm not aware of any way to fix it, unfortunately. Wish I knew a way, believe me, because this issue is keeping me from using the full functionality of my Pebble smartwatch with my HTC One. :crying:
I've actually mentioned this bug to a couple of HTC employees in a thread on Reddit here:
http://www.reddit.com/r/Android/comments/1d6we1/hello_from_htc/?limit=500
and one of them has already brought this to the attention of some HTC engineers, so hopefully it will be fixed with a future update!
Click to expand...
Click to collapse
Cheers, it's almost certainly the pebble doing it then; it's seemingly happening whenever I pull out headphones that have a microphone and button, while music is playing through Spotify and my pebble is connected.
Sent from my HTC One using Tapatalk 2
thanks for the info, this has been driving me crazy as well.
i have found that killing the lockscreen with a task killer will revert it back to pull to unlock for a while for some reason.
This ones throwing me for a loop
Turbo has been brilliant aside from one tiny issue that i'm only now realizing...
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far:
disabled apps - re-enabled to make sure nothing got zapped that's interfering
Mobile data is enabled under settings
OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area...
Thoughts/ideas?
TIA! :good:
Edit: (can't post images/links as i don't have enough posts)
Note the missed call notification icon is displayed from a previous call when as i was trouble shooting:
imgur.(com)/c98SAhO.jpg
coalase said:
This ones throwing me for a loop
Turbo has been brilliant aside from one tiny issue that i'm only now realizing...
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far:
disabled apps - re-enabled to make sure nothing got zapped that's interfering
Mobile data is enabled under settings
OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area...
Thoughts/ideas?
TIA! :good:
Edit: (can't post images/links as i don't have enough posts)
Note the missed call notification icon is displayed from a previous call when as i was trouble shooting:
imgur.(com)/c98SAhO.jpg
Click to expand...
Click to collapse
Have you tried a factory reset? -- Don't install any apps or change any settings, give your phone a ring after the reset, if it goes through then start installing or changing whatever settings, BUT while doing that if there's anything you suspect may alter the phone calls; test it again and see if you can find the culprit.
Solved!
Dialer app had "show notifications" box unticked
Not sure how that happened
for anyone experiencing the same issue:
Settings>Apps>All>Dialer - confirm the notification box is checked
was right about to wipe the phone and reset, glad i stumbled across it:good:
Wished I would have seen this thread yesterday. I had the same problem. Phone would ring, but I had no answer icon show up for me to click on. I finally took the phone into Verizon and they did a full wipe or factory default. That fixed the problem, but, I had to redo everything.
Sent from my XT1254 using Tapatalk
Thanks, dude. Girlfriend updated to lollipop and had this exact problem. She was pretty pissed after I found your post so fast, lol.
Shoot2ill said:
Thanks, dude. Girlfriend updated to lollipop and had this exact problem. She was pretty pissed after I found your post so fast, lol.
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Click to collapse
My Turbo had same problem. I stopped by Verizon store in mall and 3 people looked at it and they are sending me a new one. After reading this post I checked notifications on dialer app and its fixed. Guess I'll give them the new one back when it comes.
Is it just my nexus (AT&T version ) or does anybody else experience this... When using the phone and a new notification comes in, it appears at the top of the screen however it cannot be clicked to enter the notifications. Its more annoying when your using the phone and an incoming call comes and the incoming notification at the top says 'dismiss' or 'answer' yet I cannot click either of them! Have to swipe the notification away the enter the phone app to answer the darn call and by that time I've missed the call !!
dan_king3 said:
Is it just my nexus (AT&T version ) or does anybody else experience this... When using the phone and a new notification comes in, it appears at the top of the screen however it cannot be clicked to enter the notifications. Its more annoying when your using the phone and an incoming call comes and the incoming notification at the top says 'dismiss' or 'answer' yet I cannot click either of them! Have to swipe the notification away the enter the phone app to answer the darn call and by that time I've missed the call !!
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Click to collapse
No I'm on the AT&T variant and the Heads up Notification have always worked to open up the sending app. I constantly use it when texting my girlfriend and playing a game and when someone calls I've been able to both reject and accept the calls? Have you rooted or unlocked boot loader or anything? Or is it still stock?
Sent from my Nexus 6 using XDA Free mobile app
jamcswain said:
No I'm on the AT&T variant and the Heads up Notification have always worked to open up the sending app. I constantly use it when texting my girlfriend and playing a game and when someone calls I've been able to both reject and accept the calls? Have you rooted or unlocked boot loader or anything? Or is it still stock?
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
Still 100% stock its driving me nuts !
dan_king3 said:
Still 100% stock its driving me nuts !
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How new is it? Was it preordered? When you tap the notification and hold, does a grayish mark on the box, extend from your finger to the edges?
Sent from my Nexus 6 using XDA Free mobile app
Mine just started doing this a few days ago. I had completely wiped and flashed all the new 5.0.1 update. All was fine though until a few days ago and I haven't been able to click on the notifications to open them. When a call comes in, I can hit the power button and turn the screen off, then push it again to turn it back on, and I am able to answer. I have been trying to find a fix so I won't have to completely wipe again.
https://code.google.com/p/android/issues/detail?id=79583
I too have the exact same problem. Normal one though not AT&T
Sent from my Nexus 6 using XDA Free mobile app