Not Receiving Phone Calls - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hi guys. Been having issues receiving calls lately. The phone doesn't ring and the caller says it goes straight to voicemail. I read through some support forums on Verizon's website and it looked like other people were having the same issue. Verizon suggested making sure Advanced Calling was on. However, it DOES work for me when Advanced Calling is OFF. Has anyone experienced this? It's pretty frustrating. I'm on Computerfreek's 1.5 build. Thanks in advance.
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I too have been having this issue; it does not occur consistently but every few days I am told by people trying to contact me that their calls are going straight to voicemail. I do have Advanced Calling on but I noticed the last time it happened (last Friday afternoon 10-23 at my office where I always have service) that when I made a phone call, I could not access data / internet simultaneously also. After a reboot, everything was back to normal though; I too am on Computerfreek's 1.5B Pon-3 Base w. IOS Emoji build.

met the same issue in China, everyday received several SMS says somebody called you but not answered...

Are either of you using Google voice as your voicemail by any chance?
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papstar said:
Are either of you using Google voice as your voicemail by any chance?
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
I use Google Voice strictly for voicemail (no calling), but I do not have the app installed on my phone. I just receive vm notifications via gmail.

I ask because after this issue I went back to using Verizon voicemail and everything is working as expected.
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papstar said:
I ask because after this issue I went back to using Verizon voicemail and everything is working as expected.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah, I have used google voice since its inception on other phones but have been having issues with it since advanced calling was added to this phone; at first with kitkat, I would get calls and see if I missed calls, but if someone left me a voicemail, I would not receive it. On rooted lollipop roms, I have tried using GV with and without the app installed but it never seems to work perfectly. On a positive note, I haven't noticed the issue occurring since the last time I posted about it but I will most likely make the switch to vzw if it does.

Related

[XT862] No incoming callerid on Rogers/Fido

I have a Verizon Droid 3 phone and it's now unlocked and I am using Rogers/Fido service in Canada. Most of my calls I receive show up as Payphone or Unknown caller. I am dual booting between the default image(5.6.xx) and ICS Alpha #5 and no matter what ROM image I use, it doesn't get fixed. I heard something about downloading true callerid but I can't find it in the Market. Any ideas to fix this? (Especially anyone using the ICS version). Thank you in advance.
Are you using CDMA or GSM? If GSM try changing your apn info.
Sent from my DROID3 using XDA App
Same problem with me ..
Sent from my A15 using XDA Premium 4 mobile app
I remember having similar problems (I think, was a long time ago), and I think simply turning OFF Assisted dialing under settings -> Call settings helped for me...
Edit:
Thinking about it, I recall that all incoming calls showed up with american +01 in front of every number, thus not linking them to my contacts. So my problem was not exactly the same as yours but i guess you could try disabling assisted dialing anyways to see if it solves your problem.
Sent from my DROID3 using xda app-developers app

Cannot receive calls on z3c

I cannot receive calls on my z3 compact. I can make calls, I have lte, my sms works but when people call me it rings twice and goes straight to voicemail.
Please help, it's really inconvenient.
I put my iPhone 5s SIM card in it...is that the issue?
Sent from my iPad using Tapatalk
I suggest you check call forwarding status
Sent from my Xperia V using XDA Free mobile app
neofral said:
I suggest you check call forwarding status
Sent from my Xperia V using XDA Free mobile app
Click to expand...
Click to collapse
But sometimes it does work...usually right after I made a call
Also right after I reset the phone
Sent from my iPad using Tapatalk
Anything?
Phone receives calls while im on it.
Once I leave it idle for a couple minutes, texts will come in but if someone calls it goes straight to voicemail
I have S5 imei on it
Is that the issue, I put the Sony IMEI but I was not getting lte speeds.
Dont know what to do
barcagp said:
Anything?
Phone receives calls while im on it.
Once I leave it idle for a couple minutes, texts will come in but if someone calls it goes straight to voicemail
I have S5 imei on it
Is that the issue, I put the Sony IMEI but I was not getting lte speeds.
Dont know what to do
Click to expand...
Click to collapse
I don't have any advice except that I'm pretty sure it's NOT the IMEI that's the issue.
Sent from my D5803
got the exact same problem
Phone seems fine for a few hours after a reset so have resorted to resetting it a few times a day now. The only other commonality was that this number was used in an iphone 4s previously and i am wondering if there are any iphone specific carrier settings which could be causing this.
Will try buying another carrier's prepaid sim to see if that would solve the problem.
Meanwhile if any of you gentlemen find a solution I'm all ears.
same issue here. check this thread
http://forum.xda-developers.com/z3-...t-messages-t2912242/post56313668#post56313668

Calling doesn't always work

Hi, I've noticed recently that sometimes when I try to call a number, it does not call; instead the dialpad goes blank. This occurs especially trying to dial numbers from Google maps or from contacts. Does anyone know a solution to this?
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incisivekeith said:
Hi, I've noticed recently that sometimes when I try to call a number, it does not call; instead the dialpad goes blank. This occurs especially trying to dial numbers from Google maps or from contacts. Does anyone know a solution to this?
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Click to expand...
Click to collapse
No one with that issue?
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I have an issue like that, but the dial pad doesn't go blank. the call just sits there in silence and never connects. I have to toggle Airplane mode to fix it.
I have a similar issue! WHen calling someone it says dialing for like 10 seconds. Sometimes i miss calls because when someone calls me it says the netwrk is busy or something like that,
Not sure why this is happening. The only "system" change I've made is installing themes.
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
Has anyone come across a fix for this?
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
Yes and unfortunately it is that the 3 or 4 of us have defective phones. We need new ones
stu5797 said:
Yes and unfortunately it is that the 3 or 4 of us have defective phones. We need new ones
Click to expand...
Click to collapse
Not sure that's the solution. The issue wasn't present since the day I bought the phone.
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
if i recall, i having this problem on galaxy s5 or note4 edge, cant remember.
when i make a call, i always turn off wifi, it fixed the problem for me.
Did you swap the SIM from your previous phone to this phone without activating the new one? I did this and had issues. I called AT&T, and they said my IMEI from my old phone was showing and not the new one. You might try giving them a call and make sure the IMEI showing on their side is that of your new phone.
I notice that this frequently occurs if I start a call while connected to Wifi and then walk/drive outside the Wifi range. Toggling Airplane mode always fixes it for me.
eventer289 said:
I have an issue like that, but the dial pad doesn't go blank. the call just sits there in silence and never connects. I have to toggle Airplane mode to fix it.
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Click to collapse
I have this exact issue and the airplane mode toggle fixes it. I would like to know what is going on , whether my device is defective or if there is a better fix.
Same issue (not connecting calls, not the screen blank issue)

Sms sending problem when using on Verizon LRA partner carrier

My carrier refuses to help me with this issue since it's not a phone that they carry.
First some background info. I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue I can guarantee happens with every user using the device on other carriers under the same agreement. Friend who uses a n6 on another partnered carrier has the same problem. The Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works properly, calls in and out, mms in and out, and receiving sms as normal. But you cannot send sms (pre 14r radio, after 14r radio sends but delays). If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE sms lags.
Only fix/work around is to flash any m preview radio. Which leads me to think it could possibly be radio related. With those, sms sends, but it takes 40 seconds to send per text. Does anyone have any ideas? 14r+ radio with delay is better than nothing, but it's still rather frustrating.
Outgoing sms on LTE/cdma: average 40 second delay to send message, with higher than normal send failure rate.
Outgoing sms with LTE disabled: sms sends within 5 seconds.
Still when on LTE there is no delay on receiving texts. Only sending.
I Tried sms over ims on/off and a few other pokes and prods, no different. Can provide logcat or anything else if desired. Just trying to get an idea what's going on.
Tl;Dr
APNS are set properly, mms in/out works fine, calls in/out work fine, receiving sms is fine, sending sms on cdma 1x/3g is fine.. Just sending sms on LTE has a roughly 40 second send time with a abnormal send failure rate.
Sorry for the long post I am just trying to cover all the bases for which could be applicable to finding a solution. Thanks in advance for any inputs!
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump still looking for any suggestions at all
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump, still looking for any input to the situation
Sent from my Nexus 6 using XDA Premium 4 mobile app
Same issue
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
M preview radio will sorta fix it and make it so it will send on LTE after a delay of like 40 seconds. If you are on 1x/3g sms will work fine.
Sent from my Nexus 6 using XDA Premium 4 mobile app
stlpengineer said:
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
Click to expand...
Click to collapse
No need to flash the entire M. Just flash the radio unless you want more that don't work.
I just wish we could figure out why it delays and how to resolve it. Any radio but m preview sms will just fail after so long. M preview radio will delay but eventually send after average 45 seconds. It's just so odd to me.
Calls in out fine
Mms in out fine
Sms in fine
Sms out 1x/3g fine
Sms out LTE no m radio no send
Sms out LTE m radio 40 seconds to send but will send.
Interestingly enough if you go into network settings and set to LTE only rather than LTE cdma sms will not send. So I can't tell if it's radio or it not wanting to use the ims features I'm really lost at this point
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
No need to flash the entire M. Just flash the radio unless you want more that don't work.
Click to expand...
Click to collapse
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
stlpengineer said:
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
Click to expand...
Click to collapse
http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481 all you need to know is here
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anybody at all????? I also suffer from this annoyance and along with evilryry have tried multiple things to no avail...
Sent from my Nexus 6 using XDA Premium 4 mobile app
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Progress
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
stlpengineer said:
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
Click to expand...
Click to collapse
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Click to expand...
Click to collapse
Why would it work fine in other phones across multiple carriers in this instance? I've tested several different phones also and I've noticed this happens only in Motorola phones not made specifically for Verizon lra carriers. I've used a Verizon galaxy s4 and everything worked great. It feels like somewhere in the radio software or wherever is not letting the ims feature work.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Still Occuring on Android 6.0
So here's an update. I had been running Android 5.1.1 on my Nexus 6 for months with the 24R baseband and had zero problems with SMS being delayed. Everything worked like normal. I updated to Android 6.0 which installed the 27R baseband and the delayed SMS issue is back. I tried reverting the baseband to 24R and the delayed SMS issue was still present. Any ideas on how to fix this? I will be happy to provide logs or any other diagnostic information.
Odd....
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
I've been toying with different remedies and strategies for months. I've started thinking it's software related and needs to be addressed to Google, but unfortunately I highly doubt they'd care.
stlpengineer said:
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
Click to expand...
Click to collapse
Check your pm
evilryry said:
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
daheazle said:
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
Click to expand...
Click to collapse
I can comment that I've been using Google messenger for somebtime now and it's been fully functional. Just have to restore apns with apn backup and restore that I got from a rooted thumb cellular phone and then add mms line to apn type under vzwinternet and so far so good.

Text notification issue with T-Mobile

I'm not getting any text notifications from T-Mobile phones. I'm using an unlocked, from Samsung, note 8 with a T-Mobile sim card. Verizon and AT&T done through just fine but not T-Mobile. I get the message but no text sound or preview pop up.
Sent from my SM-N950U1 using XDA Premium HD app
It seems that there is a general issue with notifications. I'm also using T-Mobile and a week ago I was not getting any notifications from facebook (the badge counter showed it but no sound/vibration/preview popup). It just started working again after some days :\
This happened to me a few days ago. Easy fix for me, went to app notification settings & found notifications disabled for the Messages app. I'm not sure how it got turned off, I know for a fact I did not turn it off.
I’m slow...
Are you all talking about texting/SMS or application notifications?
If the former, im on T-Mobile and Ive been on a couple of group texts the last couple days with people from T-Mobile att, vzw. No delays or issues, and there majority of the udsers have been iPhone contributors.
I don’t use crackbook (facebook) so cant speak on that, but overall I’ve not noticed *NOT* getting notifications from apps that i give permission to alert me.
I'm using the stock messages app and I've checked if the it had notifications turned off, it wad on. I know it's not an iPhone issue as my wife has a Samsung phone and my mother has an LG. Its only an issue worth text notifications from T-Mobile users.
Sent from my SM-N950U1 using XDA Premium HD app
I just installed a third party sms app and it's working like it should. I went back to the stock sms app and still nothing. Again, it's only T-Mobile contacts that aren't showing notifications. It makes no sense.
Sent from my SM-N950U1 using XDA Premium HD app
That is strange. I wonder if it has something to do with tmobile users that are using the advanced messaging system or the share typing indications feature. By default advanced messaging is on, I think the only way to turn it off is to turn off volte or something like that.
Not the same setup as you but I have an international unbranded N8 using a tmobile SIM & texts from tmobile users work fine for me.
benpwarner said:
I'm not getting any text notifications from T-Mobile phones. I'm using an unlocked, from Samsung, note 8 with a T-Mobile sim card. Verizon and AT&T done through just fine but not T-Mobile. I get the message but no text sound or preview pop up.
Sent from my SM-N950U1 using XDA Premium HD app
Click to expand...
Click to collapse
I read something similar about the N8 but couldn't find the link.
http://www.itpro.co.uk/android/29677/samsung-galaxy-s8-owners-say-sms-messages-go-missing
Sent from my SM-N950U using Tapatalk

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