Database Develop

HTC One bricked? Stuck in RUU mode with alerts signs on edges

Hi all, I was flashing a downloaded RUU after trying to going back to stock, then I got an error.
Now I'm on RUU mode (that seems to be fastboot, but with HTC flashing image on screen). Fastboot commands works. I managed to unlock it again via HTCUnlock so now I can flash unsigned files.
However, I can't get past the RUU mode: it doesn't boot on classic bootloader or in recovery.
Any idea?
I took some photos but my connection is very slow.
If I remember right there was a fastboot command to exit RUU mode, but couldn't find anything about that right now.
EDIT: managed to boot with "fastboot oem boot". But when I reboot, it comes back in RUU mode. Bootloader and fastboot still seems to be unavaliable :\

Solved, I'll write an article about that
Here is it, in case someone finds in the same situation: http://www.francescocrema.it/telefonia/unbrick-htc-one-htc-black-screen-with-warning-signs-on-edges/
I have a question now, just to understand what happened: if my original phone's CID is XXX, if I set it to YYY, then install a RUU for YYY, lock the bootloader and S-ON, should that work?
If not, how can the phone know that it's original CID is not YYY?

Hard Reset Not Working

Lately my phone has been rebooting itself quite a bit. It seems to be getting progressively worse to the point where if I open any app for more than a minute or two then my phone will reboot. I've tried uninstalling quite a few third party apps but that didn't do the trick. Whenever I try to do a hard reset (whether it's through settings or the HBOOT menu) the phone will shut down and then instead of getting the picture of a phone with the green thing in the middle and a status bar below that indicating the phone is resetting, I get a picture of a phone with a red symbol similar to a hazard sign that will last for about 30 seconds then the phone just boots back up to my home screen. I had put an incorrect custom ROM on this phone about 5-6 months ago but I was able to get the stock Sprint ROM back on the phone and relock the boot loader and the phone functioned fine ever since up until about a week ago when it started rebooting randomly. I have a feeling this may be part of the reason why the factory reset is not working. Does anyone have any ideas on how to proceed? Can I do a factory reset by pushing a ROM to the phone through my computer?

If u are s-off then I suggest u download the ruu and run it. If s-off all u have to do is go to hboot and select fast boot and run the program it will reset the phone back to whatever software version it is for the ruu. If your not s-off you will need to get the ruu that matches your firmware. That should fix your troubles if not then you have something faulty with the hardware itself
Sent from my iPad using Tapatalk

Ok I am S-ON and here is what I am trying to do. I downloaded the RUU that matches my phone current software from the link below and placed the file in the platform-tools folder after renaming it. When I run the fastboot oem rebootRUU command in the cmd prompt, my phone just reboots rather than booting to the black screen with the silver HTC logo. Any suggestions on how to proceed?
http://forum.xda-developers.com/showthread.php?t=2687690
Also, my bootloader shows that it is relocked

coppertop4646 said:
Ok I am S-ON and here is what I am trying to do. I downloaded the RUU that matches my phone current software from the link below and placed the file in the platform-tools folder after renaming it. When I run the fastboot oem rebootRUU command in the cmd prompt, my phone just reboots rather than booting to the black screen with the silver HTC logo. Any suggestions on how to proceed?
http://forum.xda-developers.com/showthread.php?t=2687690
Also, my bootloader shows that it is relocked
Click to expand...
Click to collapse
That is a firmware flashing that will do nothing for u. Here is a link to the newest RUU I can find http://forum.xda-developers.com/showthread.php?t=2658910
Sent from my One using Tapatalk

luigi311 said:
That is a firmware flashing that will do nothing for u. Here is a link to the newest RUU I can find http://forum.xda-developers.com/showthread.php?t=2658910
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Ok I tried that RUU yesterday and couldn't seem to get anywhere because I kept getting error 170 (tried updating drivers, installing HTC sync, etc). Tried again today and got error 170 again, so then I went in my bootloader, then fastboot, connected USB cable, fastboot usb. I then ran the RUU and it said it was going to update my phone. The status bar then said "Waiting for bootloader" and my phone just rebooted itself to the home screen and then I got like error 171 or something (another USB error). I'm kind of running out of ideas at this point. I believe something is wrong with my recovery or I have some sort of bug because I attempted to flash a custom recovery today (TWRP) but when I unlocked my bootloader, I restarted the phone and entered my bootloader again but it still said relocked (even though the prompt on my phone came up giving me the warnings asking if I was sure I wanted to unlock the bootloader) so when I run the command fastboot flash recovery twrp.img I get something along the lines of can't read twrp.img or can't open twrp.img (yes I made sure the file is in the same folder that I am running the adb out of). Willing to try any recommendations at this point because my phone is pretty useless as of right now because it restarts every couple minutes. HTC wants $150 to fix it which I told them I'm not willing to pay, rather buy a new phone.

M7 Cant get into RUU mode

I have a verizon htc one m7 that will boot to the verizon logo then restart. i can access the bootload/fastboot and recovery. when i issue the fastboot command of fastboot oem rebootRUU the command completes and phone goes black then the green htc logo appears and continues to try and boot normally. does anybody have any suggestions on how to get to the RUU mode? bootloader is locked and s-on is active. this is a completly stock phone.

I think you need unlocked bootloader (but I'm not sure). So try unlocking it (keep in mind that you'll loose the guarantee)

suchauser said:
I think you need unlocked bootloader (but I'm not sure). So try unlocking it (keep in mind that you'll loose the guarantee)
Click to expand...
Click to collapse
1- no need for an unlocked bootloader
2- he's on Verizon so he can't use HTCdev to unlock, and sunshine won't work without a booted phone
idragoncell said:
I have a verizon htc one m7 that will boot to the verizon logo then restart. i can access the bootload/fastboot and recovery. when i issue the fastboot command of fastboot oem rebootRUU the command completes and phone goes black then the green htc logo appears and continues to try and boot normally. does anybody have any suggestions on how to get to the RUU mode? bootloader is locked and s-on is active. this is a completly stock phone.
Click to expand...
Click to collapse
how about some background info, how you ended in this situation... if it's a complete stock phone (so you weren't messing around with flashing things), then it could very well be a hardware problem... but the above info isnt enough, you need to provide more details of how this came to be
it's also good practice to copy/paste the entire command prompt output, so we can take a look of what was typed and what the output generated

Customer bought the phone too me in a boot loop state.. he claims he was using it and it just went black then came back on but never fully booted kept restarting at the verizon logo. htc told him to try and factory reset the phone but that was a no go as well. i have tried a RUU utility and when the program says rebooting to bootloader it doesnt go into bootloader just trys to boot up normally. the same thing happens when i attempt to put it in RUU mode it just reboots and trys to boot normally.

idragoncell said:
Customer bought the phone too me in a boot loop state.. he claims he was using it and it just went black then came back on but never fully booted kept restarting at the verizon logo. htc told him to try and factory reset the phone but that was a no go as well. i have tried a RUU utility and when the program says rebooting to bootloader it doesnt go into bootloader just trys to boot up normally. the same thing happens when i attempt to put it in RUU mode it just reboots and trys to boot normally.
Click to expand...
Click to collapse
sorry, dont get me wrong, but since i've been back (for a few hours), people are ... let's just say, not very forthcoming
what would help:
a screenshot of bootloader
a "fastboot getvar all" (excluding the last 6 digits of IMEI, MEID, and serial number... those need not be shared)
possibly a fastboot oem last_dmesg
though if the phone is completely stock, never been tampered with, then you have a high chance it's a hardware problem

http://imgur.com/73JGfka
https://goo.gl/photos/hkdxnmNtB7ctd2XA9
http://imgur.com/El0SNkj

idragoncell said:
http://imgur.com/73JGfka
https://goo.gl/photos/hkdxnmNtB7ctd2XA9
http://imgur.com/El0SNkj
Click to expand...
Click to collapse
thanks for the details, nothing "looks" wrong from those, but the "fastboot oem last_dmesg" has to be done after attempting to flash something, after a (non flashing reboot) it will just be empty.
couldn't find much, but have you tried this RUU:
http://forum.xda-developers.com/verizon-htc-one/help/exe-ruu-vzw-m7-4-4-3-s-users-t2919442
EDIT:
1- RUU.EXE will leave a log (before you close the .exe), in c:\ruu_log\.......txt
2- command prompt copy/paste is preferred to a screenshot, since it's much easier to read
good luck

Stuck on Hboot: freeze when selecting fastboot/recovery/reset

Hi,
Today my htc one got stuck in a boot loop. now it just freezes on the white startup screen. So i figured I try to factory reset. But when I enter Hboot and select factory reset the phone just freezes up.
I then tried recovery and fastboot options but the same thing happens: the phone just freezes up.
I have not rooted my phone. It is stock ROM and the bootloader is still locked. I also dont know if usb debugging is on, I dont thiks it is.
Also my computer does not recognize my phone. I installed HTC sync for the drivers (I have windows 8 if that matters)
I also installed "Minimal ADB and Fastboot" in order to try to unluck the bootloader but since I cant access fastboot and because my computer doesn't recognize the phone I am not able to do this.
Please help me... I really don't want to buy another phone just yet.
What is my next step?

I'm here ask help exactly for the same problem.
But differently mine can be detected by the computer. The problem caused by flashed a RUU not completely. The bootloader is relocked by myself. Others is just the same as your discription.
Is there anyone could help us?

Gentren Wu said:
I'm here ask help exactly for the same problem.
But differently mine can be detected by the computer. The problem caused by flashed a RUU not completely. The bootloader is relocked by myself. Others is just the same as your discription.
Is there anyone could help us?
Click to expand...
Click to collapse
Think your only choice is to reflash ruu again. However best that you post output of "fastboot getvar all" so that others can help. Need to be sure of firmware and os versions to get the right ruu.
---------- Post added at 06:08 AM ---------- Previous post was at 06:05 AM ----------
AZkiel2517 said:
Hi,
Today my htc one got stuck in a boot loop. now it just freezes on the white startup screen. So i figured I try to factory reset. But when I enter Hboot and select factory reset the phone just freezes up.
I then tried recovery and fastboot options but the same thing happens: the phone just freezes up.
I have not rooted my phone. It is stock ROM and the bootloader is still locked. I also dont know if usb debugging is on, I dont thiks it is.
Also my computer does not recognize my phone. I installed HTC sync for the drivers (I have windows 8 if that matters)
I also installed "Minimal ADB and Fastboot" in order to try to unluck the bootloader but since I cant access fastboot and because my computer doesn't recognize the phone I am not able to do this.
Please help me... I really don't want to buy another phone just yet.
What is my next step?
Click to expand...
Click to collapse
You need to get the computer connecting to do anything. Suggest you uninstall htcsync but leave the drivers installed. Try a different usb port and cable.
Need to be able to post outbut of "fastboot getvar all" to get help.

mb_guy said:
Think your only choice is to reflash ruu again. However best that you post output of "fastboot getvar all" so that others can help. Need to be sure of firmware and os versions to get the right ruu.
Click to expand...
Click to collapse
My HTC One M7 is Hongkong CHT edition.
This is the PIC took before flashed RUU.
http :fs1.d-h.st/view/iCnH/00197/1.png
I've tried the "Unbrick project BETA" from the forum and flashed bcb recovery to my device, but neither worked.
Finally I decided to flash an official RUU to my M7.
First I relocked it. Then I flashed the RUU "PN07IMG_M7_UL_L50_SENSE60_MR_hTC_Asia_HK_7.18.708.2_Radio_4T.35.3218.29_10.33R.1718.01L_release_420559_signed.zip" from the RUU collection thread.
But in the process of flashing RUU I suddenly kicked off the power of my desktop PC !!!
Now it has became like this.:crying:
h ttp :fs1.d-h.st/view/vQn3/00197/2.png
It is totally bricked! It will only boot into fastboot and cannot do any further action except "power down". Other will just make the phone hang. Fastboot mode can be detect by computer. The htc_fastboot command "oem rebootRUU" "reboot" "reboot-bootloader" and "getvar all" will also make the phone hang. Now I can't even make the phone get into RUU mode! However I can boot into hboot with volume- and power button.
Sent from my DROID RAZR using XDA Free mobile app

HTC Desire 510 can't do anything with it. Stuck

So here's the story... this is an HTC Desire 510 purchased from Telus here in Canada. I've been messing around with different kernels, ROMs, etc. None of them really worked well for me, so I decided to go back to stock, unlock and try to sell it. Now I'm stuck at the bootloader and I can't figure out what to do. I tried to re-lock the bootloader so I could flash the stock ROM (those were the instructions I read)...
Whenever it boots, it gets to the recovery screen. ("Fastboot USB" / HBOOT) it says *Tampered* and *Relocked* at the top.
Then, when I try to unlock it with Unlock_code.bin (I have tried every method available), and say "Yes", I get the Fastboot USB screen with an overlay that says - at the top: Entering Recovery...
at the bottom it says: This build is for development purposes only, etc.
Then it just stays there until I remove the USB cable and the battery.
I reboot and I get the same thing every time.
Is there any way to fix this? I've tried many an adb command with no avail. I'm ready to throw this thing into the river.

cjmitchell said:
So here's the story... this is an HTC Desire 510 purchased from Telus here in Canada. I've been messing around with different kernels, ROMs, etc. None of them really worked well for me, so I decided to go back to stock, unlock and try to sell it. Now I'm stuck at the bootloader and I can't figure out what to do. I tried to re-lock the bootloader so I could flash the stock ROM (those were the instructions I read)...
Whenever it boots, it gets to the recovery screen. ("Fastboot USB" / HBOOT) it says *Tampered* and *Relocked* at the top.
Then, when I try to unlock it with Unlock_code.bin (I have tried every method available), and say "Yes", I get the Fastboot USB screen with an overlay that says - at the top: Entering Recovery...
at the bottom it says: This build is for development purposes only, etc.
Then it just stays there until I remove the USB cable and the battery.
I reboot and I get the same thing every time.
Is there any way to fix this? I've tried many an adb command with no avail. I'm ready to throw this thing into the river.
Click to expand...
Click to collapse
Is it 64 bit or 32 bit? And what type of recovery did you have on it before?

MrMike2182 said:
Is it 64 bit or 32 bit? And what type of recovery did you have on it before?
Click to expand...
Click to collapse
It's 32 bit and it had TWRP.

cjmitchell said:
It's 32 bit and it had TWRP.
Click to expand...
Click to collapse
What you need to do first of all is find an RUU for your device and then find the original recovery, not the twrp recovery but the actual recovery that was on the phone when you first got it. If you don't flash the original recovery then the RUU will refuse to continue and that's basically HTC's way of trying to prevent us from breaking the phone.. The unlock code you got from HTC you should have kept and whenever you sell the phone pass it along to the new owner.. So to help you understand everything I said first unlock your bootloader again and then flash the original recovery and then lock the bootloader again then run the RUU on the PC.. Some times you have to run the RUU a few times to finally get it to finish completely cause some times it'll hang and just sit there so just end the process and restart it but before ending it be sure you gave it enough time to try before thinking it's stuck because it may not be... After the RUU finishes, the phone will totally be stock again the same way it was the day you bought it..

MrMike2182 said:
What you need to do first of all is find an RUU for your device and then find the original recovery, not the twrp recovery but the actual recovery that was on the phone when you first got it. If you don't flash the original recovery then the RUU will refuse to continue and that's basically HTC's way of trying to prevent us from breaking the phone.. The unlock code you got from HTC you should have kept and whenever you sell the phone pass it along to the new owner.. So to help you understand everything I said first unlock your bootloader again and then flash the original recovery and then lock the bootloader again then run the RUU on the PC.. Some times you have to run the RUU a few times to finally get it to finish completely cause some times it'll hang and just sit there so just end the process and restart it but before ending it be sure you gave it enough time to try before thinking it's stuck because it may not be... After the RUU finishes, the phone will totally be stock again the same way it was the day you bought it..
Click to expand...
Click to collapse
HTC or Telus don't provide a RUU for the Telus version of the phone so I've been trying the Cricket version, doesn't work. It gives me the message: ERROR [131]: CUSTOMER ID ERROR.
There is some russian website that seems to have it for Telus, but you have to pay to access it, and I don't even know if it's what I need. ir-file.com (I can't post links)
So I'm not going down that rabbit hole.
I can't flash any recovery I find...
"fastboot getvar platform" gives me hTCBmsm2886
"fastboot flash recovery (*.img)" gives me a message saying FAILED (remote: signature verify fail) for every single recovery image I can find. Nothing works.

cjmitchell said:
HTC or Telus don't provide a RUU for the Telus version of the phone so I've been trying the Cricket version, doesn't work. It gives me the message: ERROR [131]: CUSTOMER ID ERROR.
There is some russian website that seems to have it for Telus, but you have to pay to access it, and I don't even know if it's what I need. ir-file.com (I can't post links)
So I'm not going down that rabbit hole.
I can't flash any recovery I find...
"fastboot getvar platform" gives me hTCBmsm2886
"fastboot flash recovery (*.img)" gives me a message saying FAILED (remote: signature verify fail) for every single recovery image I can find. Nothing works.
Click to expand...
Click to collapse
Did you try to reflash twrp? If I was in your predicament I'd flash twrp and then there is a rom that I configured to work great on the 32 bit phones it's the Modded CM11 and I'm pretty sure it'll work on yours albeit the cameras aren't working yet at least it's a start and you can find the CM11 I configured here ----> Modded CM11

MrMike2182 said:
Did you try to reflash twrp? If I was in your predicament I'd flash twrp and then there is a rom that I configured to work great on the 32 bit phones it's the Modded CM11 and I'm pretty sure it'll work on yours albeit the cameras aren't working yet at least it's a start and you can find the CM11 I configured here ----> Modded CM11
Click to expand...
Click to collapse
Yeah, I tried to reflash TWRP, I get that message "FAILED: (remote: signature verify fail)"
That is after I type in the C:\adb\ folder "fastboot flash recovery twrp-2.8.7.0-a11.img"
and every other recovery image I can find, including older versions of TWRP.
This is why I'm frustrated, nothing works. If I could flash a ROM that'd be cool, but I can't get out of the bootloader, I can't even get into recovery.

cjmitchell said:
Yeah, I tried to reflash TWRP, I get that message "FAILED: (remote: signature verify fail)"
That is after I type in the C:\adb\ folder "fastboot flash recovery twrp-2.8.7.0-a11.img"
and every other recovery image I can find, including older versions of TWRP.
This is why I'm frustrated, nothing works. If I could flash a ROM that'd be cool, but I can't get out of the bootloader, I can't even get into recovery.
Click to expand...
Click to collapse
I need you to type everything you see on your HBoot screen when you pull the battery and put it back in and then hold the volume down button and then press the power button at the same time and when the screen comes up type everything you see in here so I can see it... I think the reason you're getting the remote signature failure is because the bootloader is still locked and you have to make sure it really is unlocked.. Try that then get back to me.

Yeah, the bootloader is still locked. here's what it says:
*** TAMPERED ***
*** RELOCKED ***
*** SECURITY WARNING ***
A11_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.101.1372.19.1121
OpenDSP-v28.2.2.00546.0331
OS-
eMMC-boot 1024MB
Aug 19 2015,21:13:29.0
Then the regular menu.
I can't seem to unlock the bootloader.

cjmitchell said:
Yeah, the bootloader is still locked. here's what it says:
*** TAMPERED ***
*** RELOCKED ***
*** SECURITY WARNING ***
A11_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.101.1372.19.1121
OpenDSP-v28.2.2.00546.0331
OS-
eMMC-boot 1024MB
Aug 19 2015,21:13:29.0
Then the regular menu.
I can't seem to unlock the bootloader.
Click to expand...
Click to collapse
Well if you had the boot unlocked before, why can't you send the unlock_code.bin to it and have it unlock again? Or did you lose the key? Because you're supposed to keep that key.. Did you use some sort of program to try and root the phone? Like them 1 click root apps...
---------- Post added at 06:44 PM ---------- Previous post was at 06:40 PM ----------
Go download this to a computer/laptop whatever and connect the phone to it and try to run this RUU on the PC while the phone is connected to it and turned on in HBoot/fastboot... Do this before trying to unlock the boot again and if it hangs try it again because some times it can take 3 or 4 tries to get it to work... Download Cricket RUU - http://dl3.htc.com/application/RUU_A11_UL_K44_DESIRE_SENSE60_AIO_Aio_Wireless_US_1.11.506.8.exe
Edit: I know you said your carrier is Telus and I know that's a Cricket RUU that I listed, but they are both the same so run it!!
Edit again: Never mind don't bother running the RUU because you're not s-off and you can't change your CID so I suggest you find a way to unlock your bootloader again somehow and then flash the CM11 to test out.

MrMike2182 said:
Well if you had the boot unlocked before, why can't you send the unlock_code.bin to it and have it unlock again? Or did you lose the key? Because you're supposed to keep that key.. Did you use some sort of program to try and root the phone? Like them 1 click root apps...
---------- Post added at 06:44 PM ---------- Previous post was at 06:40 PM ----------
Go download this to a computer/laptop whatever and connect the phone to it and try to run this RUU on the PC while the phone is connected to it and turned on in HBoot/fastboot... Do this before trying to unlock the boot again and if it hangs try it again because some times it can take 3 or 4 tries to get it to work... Download Cricket RUU - http://dl3.htc.com/application/RUU_A11_UL_K44_DESIRE_SENSE60_AIO_Aio_Wireless_US_1.11.506.8.exe
Edit: I know you said your carrier is Telus and I know that's a Cricket RUU that I listed, but they are both the same so run it!!
Edit again: Never mind don't bother running the RUU because you're not s-off and you can't change your CID so I suggest you find a way to unlock your bootloader again somehow and then flash the CM11 to test out.
Click to expand...
Click to collapse
I have the unlock_code.bin, I've been trying to send it to the phone but it doesn't work. I've tried the WinDroid app and the command line "fastboot flash unlocktoken unlock_code.bin" and I get to the screen that asks if I want to unlock the bootloader, but when I select "Yes" it hangs and sticks on that screen, but at the top it says: "Entering Recovery..." and at the bottom it says "This build is for development purposes only", etc.
If I can't flash anything then I'm guessing it's perma-bricked... :/

cjmitchell said:
I have the unlock_code.bin, I've been trying to send it to the phone but it doesn't work. I've tried the WinDroid app and the command line "fastboot flash unlocktoken unlock_code.bin" and I get to the screen that asks if I want to unlock the bootloader, but when I select "Yes" it hangs and sticks on that screen, but at the top it says: "Entering Recovery..." and at the bottom it says "This build is for development purposes only", etc.
If I can't flash anything then I'm guessing it's perma-bricked... :/
Click to expand...
Click to collapse
Right it hung there because there was no recovery flashed so right after you unlock that no matter what just flash twrp to it the second after you tap yes to unlock the bootloader send the recovery to it.

MrMike2182 said:
Right it hung there because there was no recovery flashed so right after you unlock that no matter what just flash twrp to it the second after you tap yes to unlock the bootloader send the recovery to it.
Click to expand...
Click to collapse
as soon as I hit the "Yes" option on the "Unlock bootloader?" screen, it tries to go into recovery. And it's instant. There is no window where I can flash the recovery - I've tried it multiple times.
So I can't unlock it and I can't flash a recovery.
I'm afraid this thing is done for...

cjmitchell said:
as soon as I hit the "Yes" option on the "Unlock bootloader?" screen, it tries to go into recovery. And it's instant. There is no window where I can flash the recovery - I've tried it multiple times.
So I can't unlock it and I can't flash a recovery.
I'm afraid this thing is done for...
Click to expand...
Click to collapse
You are supposed to be unlocking it from a PC and flashing the recovery from the PC also not trying to flash the recovery from the phone you cant do that unless the phones working.. Don't you have minimal ADB and Fastboot installed on a Windows PC?