Screen problems - need help - Galaxy Note5 Q&A, Help & Troubleshooting

So I got my brand new note 5 friday.
everything is amazing but I am noticing that the screen is more yellowish on top and a bit more pinkish at the bottom right corner.
It is really minimal and only when the screen is white.
I read it is a common problem with s6 etc. and that a lot of people has had to exchange several.
I bought mine from a Ebay reseller and am not sure I dare to ask for an exchange in case I get one that is even worse (because I cant check the screen before the phone is shipped).
I have attached photo so you can see it. Do you thinks is is bad or just noticeable?
What would you guys do?

We aren't going to be able to see your issue with screenshots. You need to take a pic of your screen with another camera.

Ah I see. Will do that!

Pics from hubbys Iphone 6 taken at night. The pics are actually exagerating the issue quite a bit.

Just go exchange and check carefully on new set.

I will have to ship it back to them and hopefully the will see the problem. Do you think it is noticeable?

Related

[Q] Dark Stripe on AMOLED Screen

Just got my Captivate, the screen is beautiful, but this has been bothering me ever since I got the device.
It's just a dark, skinny, blurry vertical stripe that comes up form the bottom of the screen. It's really only visible when a solid color is being displayed in that area.
I hope you guys know what I'm talking about because apparently I can't post pictures.
What is this? LCDs get dead/stuck pixels and AMOLEDs get this?
Is there any way to fix this using software? Like those stuck pixel fixer apps for LCDs?
if u just got it return it for another one, why whould u accept something thats obviously broken
Definitely a problem. My screen has always appeared just fine, and never with any sort of vertical stripe or other artifact like you've described.
+1 return it!
There's a couple scratches on the back of the phone. Does that matter? Will they take it back?
Id raise hell till they took it back. One of the main selling points of the Galaxy S phones is the screen..Hows a ****ty screen gonna look for PR on a brand new phone??
Id say take it back..if they dont take it, make sure you have the accidential warrenty and tell em it went for a swim..theyll prolly give you a refurb sooooo...might wanna thing about that as well.
But my screen is flawless and it rocks.
Sent from the awespme Captivate using the best app in the market.
Weird I have the exact same issue. its a darkish line on the left side of my screen that almost goes the whole length of the screen, it really is only visible on a solid gray background but its definitely annoying.
I was just kind of dealing with it, but now you're making me want to see if i can exchange it.
Never dropped my phone or bumped it in to anything either.
Ill probably go to ATT tomorrow and see what they can do, Ill show them this thread as well.
The AMOLED screens are meant to be notorious for color sticking. If you use your phone as an always on desk clock, music player with screen on etc , you stand a chance of burning colors (dimming the specific LED's), resulting in a faded vertical/ horizontal line where the taskbar would be.
Might not be the case, but worth looking into. And if its a brand new unit, replace it.
I had this happen with a Captivate that had never been dropped I think it was a crack in the LED behind the glass, they replaced it no questions asked it was 3 weeks old. If you are within 30 days take it back.
You have a one year warranty - take it back to AT&T at any time.

Anyone's G2x, or O2x have screen bleeding THIS bad?

Check out how bad the backlight bleeding is on my brand new G2x.. it's terrible. boot screen, images, video's, games. all show it. This app called DRAW! gives you a blank canvas to draw on, look at the difference.
MyTouch4G on left, G2x on the right, see how bad my bleeding is. I think a need a replacement for sure.
Mine doesnt have any leakage at all
I agree you need a replacement
Mine did. I sent it back. Not because of the light leackage though, I didn't notice it unless the screen was blank
I sent it back because of the re-boot issues. My new 2x is waiting at home for me today
Oh damn... sad for you ;(
I don't have any bleeding at all on my O2x, and i would replace it if i had that much bleeding.
But maybe you should hang on for a little wile until that phone is in stock where you bought it, so you don't have to be left without a phone for a week or so :]
bought online at tmo.com, I'm going to return it and just go buy in store so It will be faster in case I have issues again.
xguntherc said:
Check out how bad the backlight bleeding is on my brand new G2x.. it's terrible. boot screen, images, video's, games. all show it. This app called DRAW! gives you a blank canvas to draw on, look at the difference.
MyTouch4G on left, G2x on the right, see how bad my bleeding is. I think a need a replacement for sure.
Click to expand...
Click to collapse
That doesn't look good we have here two O2X which great screen and colors no leakage...
However one with an auto reboot but thats another story.
Just go for a replacement .
Mine looks the same but i don't care much about it. Had 1 reboot in 1 month so no reason too change it for me.
That's mine (max brightness). I'm heavily struggling whether i should return it or not. I mean that's a lot of leackage but under normal conditions you don't recognize it when you don't know it's there. The only situation when you can see it quite good is in the dark when really the background on that spots is/should be pure black.
That's major leakage. I have just a tiny bit on the very top right corner. Not enough for me to return the phone. You should return it. Coming from a super Amoled screen phone, I can now respect the screen on my former Samsung Galaxy S. It also uses no power for the black colors on the screen.
The top corners of mine is bleeding. Not that bad though!
yeah I had this problem too and returned it with a pixel broken too. the guy from the store only gave the money back because of the pixel because he said that is normal. some have more some less. well... I think we discovered why this phone is "cheap" compared to other phones. build quality
The top right corner of mine o2x is bleeding, but I don't really care.
I bought a new G2X off Craigslist. Just noticed some bleeding as well on boot up. Will T-Mobile give me any issues as far as getting a replacement in store since I bought it off someone on Craigslist?
i can't believe how much lucky i am...
i have an italian optimus dual...
and it's PERFECT
no bleeding(i didn't know before your post, and i tried it quickly... perfect lines)
no reboots etc...
weebeast said:
Mine looks the same but i don't care much about it. Had 1 reboot in 1 month so no reason too change it for me.
Click to expand...
Click to collapse
Same here, but no reboot. Is screen bleeding related to reboot ?
What app can I use to make the screen black like that to test for bleeding?
Try a drawing app, Multitouch Paint does it

[Q] HTC ONE Light Bleed

I bought htc one of phones4u and i notice when watching videos or something with a dark background, light bleeds from the home button on to the screen. The light bleed comes from the bottom right hand corner of screen, looks like there is missing a bit of seal from the screen so the light comes through, so i arranged for an exchange as i wanted it perfect and it was annoying, anyway just received my second handset and guess what still the same problem, It is not the same phone if any of you guys thinking this!! As the problem with this new phone is the light is bit more on the side and worse. So two phones both with the same problem.
Have any of you guys had this problem?? as i have scanned the internet and i cannot see anything about this issue. Surely i can't be the only one!!
I will be sending this back for a third time if it happens again will probably be getting the s4.
I have not had this problem nor heard anyone else with it. Can you get a picture?
Sent from my HTC One using xda app-developers app
Never seen this problem either.
daleski75 said:
Never seen this problem either.
Click to expand...
Click to collapse
I just tried this. I found I could see a tiny bit of leakage from the back button. But only if I went into the room with no windows, all lights off, and gave my eyes about 20 seconds to adjust....then I could "just" see it. I would never ever have noticed this in normal usage and I imagine some will not be able to see it on my phone at all.
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
Theaceisace said:
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
Click to expand...
Click to collapse
I have light leaking where the screen meets the body. Is this common?
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
millicent said:
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
Click to expand...
Click to collapse
I also have this issue like the photo above in the exact same spot. Mine is only a pin hole tho.
Was really surprised to see this topic. My HTC One has easily been the most flawless screen I've ever owned. I've had some light bleeding, even if barely noticeable to anyone who doesn't have severe OCD, on almost every LED-backlist display I've used...until this phone. Even my new Nexus 10, which I settled on after many exchanges, has minor light bleeding.
Just checked my phone, don't have this issue. If possible, I'd contact the seller you purchased it from or get in contact from HTC to check out the warranty.
I came across the same issue. Anybody knows what's the cause of the issue? and how to repair it!
i'd appreciate it!

Screen Misalignment

I don't see anything about this on the first pages, but has anyone had any screen misalignment issues? I opened my Dev Edition today and noticed the top left of the screen catches your finger. I'm thinking of getting an exchange but I'm worried if my next one will have this issue since it will take a week or more to get another one . Included pictures taken with my old Atrix.
I'm tempted to wet sand it as I don't want to wait on another phone, but I doubt the glass would turn out well.
hxxp://i.imgur.com/NubXB41.jpg ( Other pic showing misalignment )
emailer33 said:
I don't see anything about this on the first pages, but has anyone had any screen misalignment issues? I opened my Dev Edition today and noticed the top left of the screen catches your finger. I'm thinking of getting an exchange but I'm worried if my next one will have this issue since it will take a week or more to get another one . Included pictures taken with my old Atrix.
hxxp://i.imgur.com/NubXB41.jpg ( Other pic showing misalignment )
Click to expand...
Click to collapse
Looks like your grill is misaligned not your screen. I circled the area in your picture. See how that plastic should be flush with the grill? That's what looks to be off.
You are correct, I see now that I am able to feel the over hang on the opposite side. Can anything be done about this? Would it be able to be moved? Or should I just RMA it and wait (1 day old).
If it really bothers you just get the phone exchanged
exchange !
Yep my first and second htc one have/had this.
Returning number 2 - with both of them and every one ive had a look at in shops it is the top left.
Either the top left EDGE, or the top left ridge of the screen below the speaker grill.
Exchange is the only way to correct that matey. If you try taking it off and gluing it back on, you WILL have problems. . . 99% Sure on this anyways. . . Sorry to put a negative on it. . .
Yep to all the above. There are perfect units just having some bad batches.
Well that sucks, thanks guys. Here's to hoping the next one will be better.
Got same problem on mine - going to exchange it with Phones4U on Thursday.
emailer33 said:
I don't see anything about this on the first pages, but has anyone had any screen misalignment issues? I opened my Dev Edition today and noticed the top left of the screen catches your finger. I'm thinking of getting an exchange but I'm worried if my next one will have this issue since it will take a week or more to get another one . Included pictures taken with my old Atrix.
I'm tempted to wet sand it as I don't want to wait on another phone, but I doubt the glass would turn out well.
hxxp://i.imgur.com/NubXB41.jpg ( Other pic showing misalignment )
Click to expand...
Click to collapse
One of many issues with HTC. quality control with them is in the **** bucket. Mines has rough edges around the cutouts and a few ****ed pixels. I will be exchanging the **** as many times as it takes till a good one lands on me.
Wow! Is it just me or I am hearing lots of problems on the dev edition units? Now I'm worried what mine might look like when I get it.

Question Is there a way to fix yellow edges?

My Moto Edge 20 unit came with yellow edges on the display all around apart from the bottom edge. Not a big issue, but noticeable enough to annoy me on content of a solid color. It's yellow much like how older iPhones used to be shipped with yellow edges, the picture is roughly how it looks on my display. I used it for about 3 months and it didn't go away, so is there a way to fix it? My guess is that my best bet would be with a UV lamp of some sorts, but maybe some people here can confirm that. I cannot return it and I probably cannot send it back to Motorola since it's rooted, so my other option would be selling it, which is my last resort. Any advice would be very welcome.
Edit: I should mention that it's very slight. It's only noticeable if you know it's there. It's maybe 1/3 as bad as in the picture, but it bothers me.
Hello there, this won't help, but I cannot see any yellow edges on mine. If it's there I don't see it.
However, maybe this is an issue with your screen and you may ask for a replacement?
Have you seen it on any other Edge 20?
Update: I found that using one of those dead pixel fix apps from the play store helped with the yellowing of the display. After about 4 hours of "curing" the phone with one of those apps, the yellowing slowly started to fade. It's not gone, but it's better than it was. If you have an issue like this on any phone, try this trick before RMA-ing it.

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