Screen mirroring problem (muffled audio at all times) - Galaxy Note5 Q&A, Help & Troubleshooting

Since purchasing this phone I have had a problem getting sound to work while using screen mirroring. The two devices being used are the Sprint version of the 64MB Note 5, and an Amazon Fire TV stick.
Devices:
Note 5 phone is completely stock (using stock ROM)
Amazon Fire TV stick is completely stock (using stock ROM)
Note 5 has the latest available software using: Settings/System/System Update
Amazon Fire TV stick has latest available software (version 54.1.2.3_user_123067020)
Using ATT U-Verse Pace Gateway/Router for Wi-Fi network
Symptom:
When using screen mirroring, the devices pair and video is shown accurately, but sound is played severely muffled and barely audible (sounds like robots underwater, voice tone/pitch sounds very low). I paired and mirrored my old Galaxy S4 on this same Fire TV stick, and it works flawlessly with audio, though the video drops frames and seems to buffer/lag intermittently. Different video players and apps on the Note 5 phone yield the same audio problem when using mirroring.
Please offer any advice or resolution to this problem.

After doing more searching elsewhere I found a bandaid solution here:
amazon.com/gp/help/customer/forums/ref=cs_hc_g_tv?ie=UTF8&forumID=Fx1SKFFP8U1B6N5&cdThread=Tx39G5Z7NFWAPEX
By Jack Rozmaryn on 4 days ago
I'm having the same problem with my Fire Stick on a Note 5. The only thing that worked for me is restarting the phone.
Click to expand...
Click to collapse
Restarting the phone seems to have fixed the problem. Not sure what the issue is or what causes it, but if I restart the phone it fixes itself. After contacting Amazon they couldn't provide any other info than a claim that it's a known Samsung issue and are blaming the problem on them.

Related

Chromecast Network Problem - Help!

I'm having a major problem and I can't seem to figure out the issue :\
I've been using Avia + Chromecast without issue for weeks.
However, recently I'm having an issue where all of the sudden the video playback goes to crap and things start playing at a slideshow rate.
Once things go wrong there is no recovering. If I play the movie on a tablet or my phone it works fine. As soon as I try to cast it through Avia though it takes forever to load and then when it finally does play it's a choppy mess. Restarting the Chromecast has no effect. Restarting the device I was using to cast also has no effect. The network is showing full speed ahead (21 down) and everything plays smoothly on any of the Android devices until I try to cast it.
The only thing that fixes the problem is restarting my router. I don't understand how it could be a router problem though because if that were the case wouldn't the speed drop, and why would everything play smoothly on the individual devices themselves?
I have also tried using AllCast to see if it's an Avia problem but the same thing happens. It'll work great, I stream an entire movie in high and then once I move onto the next piece of media/movie all of the sudden it's like the Chromecast gets confused and that's all she wrote until I restart the router :crying:
I have AT&T Uverse and my connection averages 20+ down.
I have the following devices connected to my network and the problem occurs casting from any of the Android devices eventually:
Computer
Samsung Galaxy Note 3 (4.3)
Samsung Galaxy S3 (4.3)
LG G Pad 8.3 (4.2.2)
Google Nexus 7 (2012) (4.4.2)
Motorola Droid X (2.3.4)
Sony Blu-Ray Player
Does anyone have any clue what could be causing the problem?
SeanPlunk said:
I'm having a major problem and I can't seem to figure out the issue :\
I've been using S***box + Avia + Chromecast without issue for weeks.
However, recently I'm having an issue where all of the sudden the video playback goes to crap and things start playing at a slideshow rate.
Once things go wrong there is no recovering. If I play the movie on a tablet or my phone it works fine. As soon as I try to cast it through Avia though it takes forever to load and then when it finally does play it's a choppy mess. Restarting the Chromecast has no effect. Restarting the device I was using to cast also has no effect. The network is showing full speed ahead (21 down) and everything plays smoothly on any of the Android devices until I try to cast it.
The only thing that fixes the problem is restarting my router. I don't understand how it could be a router problem though because if that were the case wouldn't the speed drop, and why would everything play smoothly on the individual devices themselves?
I have also tried using AllCast to see if it's an Avia problem but the same thing happens. It'll work great, I stream an entire movie in high and then once I move onto the next piece of media/movie all of the sudden it's like the Chromecast gets confused and that's all she wrote until I restart the router :crying:
I have AT&T Uverse and my connection averages 20+ down.
I have the following devices connected to my network and the problem occurs casting from any of the Android devices eventually:
Computer
Samsung Galaxy Note 3 (4.3)
Samsung Galaxy S3 (4.3)
LG G Pad 8.3 (4.2.2)
Google Nexus 7 (2012) (4.4.2)
Motorola Droid X (2.3.4)
Sony Blu-Ray Player
Does anyone have any clue what could be causing the problem?
Click to expand...
Click to collapse
We do not discuss s***box, but I'll try to address your general network issue.
Sounds like either there's some cascading failure like packet repetition death or throttling.
If your router has any WiFi optimizations like WMM, try toggling that. Also look for QoS (Quality of Service) functions too.
bhiga said:
We do not discuss s***box, but I'll try to address your general network issue.
Sounds like either there's some cascading failure like packet repetition death or throttling.
If your router has any WiFi optimizations like WMM, try toggling that. Also look for QoS (Quality of Service) functions too.
Click to expand...
Click to collapse
Removed the reference to forbidden app, thanks for the head's up.
I'll check my options to see if any of your suggestions will help. Thanks :good:

Cast Screen works very badly.

I purchased the Turbo yesterday, there are many things I like but Cast Screen to my Samsung 2014 Smart TV is horrible, the videos are choppy and not worth watching at all, even something as basic as pictures is also pixelated and slow, my wife has Galaxy Note 3 with native Screen Mirroring feature and so does the TV and it works perfectly. Any suggestions or help to get my new Turbo to play smooth videos and pictures on my TV would be greatly appreciated. Thanks.
Has anybody used the Cast Screen feature at all? Any feedback is greatly appreciated..... continued, I tried WiFi direct; at first it would not even connect to my Samsung 2014 Smart TV, after much frustration I changed the wifi frequency on theTurbo from Auto to 2.4 gigahertz and it connected. My happiness was very short lived, my TV requires for WiFi direct to work that I install a Samsung app. called Smart View 2.0...which cannot be installed on the Turbo; it is not compatible.
I no longer expect that I will receive a reply here that will help me but at least I can be of some help to those sitting on the fence whether to buy a Turbo: If playing your videos from your phone on your TV is VERY important to you: Do Not buy the Turbo, if having a WiFi Hotspot without paying Verizon for double dipping is very important to you: Do Not buy the Turbo. If battery life, performance, reception, storage ( I have the 64 gb model) and overall good feel and looks matters most to you: BUY the Turbo. Good Luck
I can cast NHL Gamecenter to my Samsung TV with no stutter at all. I even have a crappy internet connection. I haven't tried any other videos, but photos are tack sharp. No idea why you might be having issues.
I also can cast Netflix or Slingplayer from the phone to my TV, works ok but it is also silly since my TV has Netflix built-in and Slingplayer plays my own TV channels, the problem I am having is with Screen MIrroring, that is what Samsung calls it, Motorola calls it Cast Screen, when I project my phone unto the TV screen the results are very poor, Videos are choppy and pictures load very, very slowly, when my wife connects her Samsung Note 3 to the TV the results are flawless, no lag, videos on her phone play in full 55" splendor perfectly, with the Turbo it is a terrible experience.
I was hoping someone here could try to play their own phone videos on their big screen HDTV and report back on results or better yet help me to get better results with my Turbo.
I also can cast Netflix or Slingplayer from the phone to my TV, works ok but it is also silly since my TV has Netflix built-in and Slingplayer plays my own TV channels, the problem I am having is with Screen MIrroring, that is what Samsung calls it, Motorola calls it Cast Screen, when I project my phone unto the TV screen the results are very poor, Videos are choppy and pictures load very, very slowly, when my wife connects her Samsung Note 3 to the TV the results are flawless, no lag, videos on her phone play in full 55" splendor perfectly, with the Turbo it is a terrible experience.
I was hoping someone here could try to play their own phone videos on their big screen HDTV and report back on results or better yet help me to get better results with my Turbo.
Click to expand...
Click to collapse
I don't know if my experience is helpful because I have a Sony Xperia Z3v and a LG Smart TV. I have much better success with screen mirroring (Miracast) when I have my phone connected to my 5GHz N channel of my router. If I use 2.4GHz, I get similar results as you or it won't connect at all.
Thanks for the comeback, I have a 2.4 gigahertz router so it is my only option, What I notice is a distinct difference in quality between my wife's Note 3 and my Turbo. It may be that since my TV is Samsung and so is my wife's phone, they are optimized for each other. In other words Motorola and Samsung don't like each other. Thanks again.
UPDATE: For reasons I cannot explain Screen Mirroring or Cast Screen from my Turbo to my HDTV is working perfectly and smoothly, I have the exact same hardware and software that worked terrible for the first 3 days of Turbo ownership, maybe I was not holding my mouth just right... now only one thing keeping me from the Perfect Turbo experience: I still have no WiFi Hotspot so I will have to hope an app. is developed that works without root or paying Verizon for double dipping.
Turbo
smokie11 said:
UPDATE: For reasons I cannot explain Screen Mirroring or Cast Screen from my Turbo to my HDTV is working perfectly and smoothly, I have the exact same hardware and software that worked terrible for the first 3 days of Turbo ownership, maybe I was not holding my mouth just right... now only one thing keeping me from the Perfect Turbo experience: I still have no WiFi Hotspot so I will have to hope an app. is developed that works without root or paying Verizon for double dipping.
Click to expand...
Click to collapse
Has your performance still sucked? I have a Motorola Turbo and Samsung H7150 and my screen mirroring is horrible.
Screen Cast
I'm using Microsoft's Wireless Display Adaptor and I'm unable to stream Netflix. I get audio,but no video. Anybody else having the same problem? Thanks
I have the Motorola Droid Turbo 2 and I have similar issues with casting my screen to two different Sony HDTV's. Videos from my phone drive will play choppy sound while projecting pixelated chunks of video to the TV. Netflix plays sound but completely refuses to show any video. I will try setting my phone wifi frequency to 5GHz and see. My friend can cast his Samsung with no problem. Might be time to just get an HDMI hookup.

[Q] Looking for some help with my note 4 edge

Morning.
I am having a problem with my note 4 edge and my car stereo. Here is a little background.
I have a 2012 Subaru STi with the stock stereo and Bluetooth capability. When I had a note 2 there were *zero* issues with the device automatically connecting when I got into the car and resuming where I left off.
When I traded my phone for the note 3, I lost the auto paring feature and had to go to my stereo every time I turned the car on and select my device. ( I did lots of trouble shooting here... stock, rooted, un rooted, different ROMs) and no mater what, I could not auto pair. Additionally, there were often times where in order to play a call through the stereo I had to go to the phone, select Bluetooth settings, select pair voice with car.
Soo it is time to get a note 4. I figure it cannot be any worse than going from a note 2 to the note 3. Boy was I wrong!
The note 4 does not auto connect either.
I use spotify for streaming the music and have the files downloaded locally to the phone. Without rhyme or reason, the music will simply stop playing and my car will show "BT-A (blue tooth audio) Paused as if I hit the pause button on spotify. When I look at the phone, the song is still playing without issue and is not paused as far as spotify is concerned. I then have to hit the back or next track song to resume playing music.
it is very random.. for example, 5-10 seconds into a song it stopped and did this about 10 times. The drive home yesterday would let me get about halfway through a song before this, and the day prior would always freeze a the end of a song.
I have reinstalled spotify, factory reset the phone without any luck.
I know the next step for trouble shooting is to start trying different media sources and comparing (holidays/work have made that hard).
has anyone had issues with their note 4 and their car stereo? I will likely just be buying a new stereo because this is starting to be frustrating.
You need new radio that supports bluetooth 4.0
BAD ASS NOTE 4
BACARDILIMON said:
You need new radio that supports bluetooth 4.0
BAD ASS NOTE 4
Click to expand...
Click to collapse
Was there a change from functionality from the note 3 to note 4 regarding Bluetooth? If the autopairing is the issue, I understand that. However, once connected, I cannot figure out why it hiccups and stops.
drocksmash said:
Was there a change from functionality from the note 3 to note 4 regarding Bluetooth? If the autopairing is the issue, I understand that. However, once connected, I cannot figure out why it hiccups and stops.
Click to expand...
Click to collapse
Yes it had changes
BAD ASS NOTE 4
Interesting. Man this was unexpected! Thank you very much for your info. I guess I figured this was not a Bluetooth generation issue since it still pairs when I manually do it.
drocksmash said:
Interesting. Man this was unexpected! Thank you very much for your info. I guess I figured this was not a Bluetooth generation issue since it still pairs when I manually do it.
Click to expand...
Click to collapse
https://www.bluetooth.org/en-us/specification/adopted-specifications
so many changes it not worth buying a head unit cause you still gonna need to modify the phone with the new files as long as it does not need new hardware. if your note 3 worked maybe see if a dev is willing to downgrade ur bluetooth or teach ya what you need to move around.
BACARDILIMON said:
https://www.bluetooth.org/en-us/specification/adopted-specifications
so many changes it not worth buying a head unit cause you still gonna need to modify the phone with the new files as long as it does not need new hardware. if your note 3 worked maybe see if a dev is willing to downgrade ur bluetooth or teach ya what you need to move around.
Click to expand...
Click to collapse
Well I think a new head unit is in the future regardless, the STi is fast but lackluster with comfort features such as sound. Would it be safe to assume that any mid-top shelf head unit would be compatible? I have looked at a few, they do not seem to state a Bluetooth version with them.
I may just go toy around with some at the store and decide from that.
drocksmash said:
Well I think a new head unit is in the future regardless, the STi is fast but lackluster with comfort features such as sound. Would it be safe to assume that any mid-top shelf head unit would be compatible? I have looked at a few, they do not seem to state a Bluetooth version with them.
I may just go toy around with some at the store and decide from that.
Click to expand...
Click to collapse
If you go to let's say pioneer site it has a place for compatibale devices. The note 4 is not yet but in future it might be. You can email them and ask if they will make it compatible in time. But it still not 100%
BAD ASS NOTE 4
drocksmash said:
Morning.
I am having a problem with my note 4 edge and my car stereo. Here is a little background.
I have a 2012 Subaru STi with the stock stereo and Bluetooth capability. When I had a note 2 there were *zero* issues with the device automatically connecting when I got into the car and resuming where I left off.
When I traded my phone for the note 3, I lost the auto paring feature and had to go to my stereo every time I turned the car on and select my device. ( I did lots of trouble shooting here... stock, rooted, un rooted, different ROMs) and no mater what, I could not auto pair. Additionally, there were often times where in order to play a call through the stereo I had to go to the phone, select Bluetooth settings, select pair voice with car.
Soo it is time to get a note 4. I figure it cannot be any worse than going from a note 2 to the note 3. Boy was I wrong!
The note 4 does not auto connect either.
I use spotify for streaming the music and have the files downloaded locally to the phone. Without rhyme or reason, the music will simply stop playing and my car will show "BT-A (blue tooth audio) Paused as if I hit the pause button on spotify. When I look at the phone, the song is still playing without issue and is not paused as far as spotify is concerned. I then have to hit the back or next track song to resume playing music.
it is very random.. for example, 5-10 seconds into a song it stopped and did this about 10 times. The drive home yesterday would let me get about halfway through a song before this, and the day prior would always freeze a the end of a song.
I have reinstalled spotify, factory reset the phone without any luck.
I know the next step for trouble shooting is to start trying different media sources and comparing (holidays/work have made that hard).
has anyone had issues with their note 4 and their car stereo? I will likely just be buying a new stereo because this is starting to be frustrating.
Click to expand...
Click to collapse
Have you tried using your phone with another bluetooth device example a bluetooth speaker etc?...The reason I ask is I have hands free bluetooth with my 2014 Nissan Titan, it worked fine with Note 3 I had previously, connected with no issues but when I received the Note 4 for some reason it would disconnect from bluetooth. I than decided to pair my wireless bluetooth speaker I use to listen music from my phone and it didn't work. So I had to get a replacement Note 4 as bluetooth was the issue on the Note 4 as it didn't work, so you might have the same issue.
Damn... i think you are right. Does the new note 4 work fine with your car? I jus thooked this up to my A33 bluetooth speaker and it does the same thing... cuts in and out, plays weird and not right. I already paid 25$ for the screen protector to be applied... im going to be pissed i have to return it.
Did you get a new device or refurb?
Knight-Rider said:
Have you tried using your phone with another bluetooth device example a bluetooth speaker etc?...The reason I ask is I have hands free bluetooth with my 2014 Nissan Titan, it worked fine with Note 3 I had previously, connected with no issues but when I received the Note 4 for some reason it would disconnect from bluetooth. I than decided to pair my wireless bluetooth speaker I use to listen music from my phone and it didn't work. So I had to get a replacement Note 4 as bluetooth was the issue on the Note 4 as it didn't work, so you might have the same issue.
Click to expand...
Click to collapse
To throw another variable in the mix...
I have no issue with streaming Bluetooth Netflix to my Beats headphones... with spotify messing up with my car and blue tooth speaker, perhaps it is a spotify issue.
I will get another streaming app to test out.
How could it work with my headphones without issue, but not with other devices and result in a hardware problem for the phone? This is now making me think it is more likely an issue with spotify
drocksmash said:
To throw another variable in the mix...
I have no issue with streaming Bluetooth Netflix to my Beats headphones... with spotify messing up with my car and blue tooth speaker, perhaps it is a spotify issue.
I will get another streaming app to test out.
How could it work with my headphones without issue, but not with other devices and result in a hardware problem for the phone? This is now making me think it is more likely an issue with spotify
Click to expand...
Click to collapse
And another thought!
https://www.youtube.com/watch?v=AnYFs6OpGGs
Shows some interesting ways to mess with my car's stock head unit. One of the comments mentions there are two ways to pair a Bluetooth device and only 1 is meant for the owner which includes auto connect. I am going to see if that is my issue and post back!

Bluetooth issues Android Pie CLT-L29

Howdy,
Anyone else experiencing stuttering while streaming audio over Bluetooth?
Started happening after the 9.0.0.168 update.
I'm located in Australia if that makes any difference.
Tried a bunch of different devices using different codecs (aac, SBC, aptx, etc). I've also tried factory resetting, and different streaming apps (Spotify, apple music, tidal, etc).
Literally the only thing that works is reverting back to EMUI 8.1.
Yes! It is annoying!
No clue on how to o fix it yet....
Stevles said:
Howdy,
Anyone else experiencing stuttering while streaming audio over Bluetooth?
Started happening after the 9.0.0.168 update.
I'm located in Australia if that makes any difference.
Tried a bunch of different devices using different codecs (aac, SBC, aptx, etc). I've also tried factory resetting, and different streaming apps (Spotify, apple music, tidal, etc).
Literally the only thing that works is reverting back to EMUI 8.1.
Click to expand...
Click to collapse
What is your car?
This doesn't seem to be limited to the P20 Pro. I can confirm the issue on the Mate 10 Pro after the EMUI9 (European) upgrade. Bluetooth worked flawlessly before, even under heavy load (Google Maps navigation and Torque Pro in split screen mode, Spotify in background) with two bluetooth devices (Torque adapter and JVC car radio) connected.
Since the update I am experiencing intermittent stutter with any bluetooth audio device. As soon as I connect the Torque adapter (bluetooth serial protocol) the stutter on the audio output becomes unbearable. I get about 10 seconds of clear sound, then 5-8 seconds of stutter. Re-pairing didn't help.
hiddenasian said:
This doesn't seem to be limited to the P20 Pro. I can confirm the issue on the Mate 10 Pro after the EMUI9 (European) upgrade. Bluetooth worked flawlessly before, even under heavy load (Google Maps navigation and Torque Pro in split screen mode, Spotify in background) with two bluetooth devices (Torque adapter and JVC car radio) connected.
Since the update I am experiencing intermittent stutter with any bluetooth audio device. As soon as I connect the Torque adapter (bluetooth serial protocol) the stutter on the audio output becomes unbearable. I get about 10 seconds of clear sound, then 5-8 seconds of stutter. Re-pairing didn't help.
Click to expand...
Click to collapse
What's your Bluetooth device?
lxy463187 said:
What's your Bluetooth device?
Click to expand...
Click to collapse
I've tried several Bluetooth devices, ranging far and wide and with a large variety of different codecs being used. Re-pairing doesn't help, factory resetting doesn't help. I suspect it's a driver related issue.
Stevles said:
I've tried several Bluetooth devices, ranging far and wide and with a large variety of different codecs being used. Re-pairing doesn't help, factory resetting doesn't help. I suspect it's a driver related issue.
Click to expand...
Click to collapse
Did you try to turn off wifi?
lxy463187 said:
Did you try to turn off wifi?
Click to expand...
Click to collapse
Yeah, WiFi is never enabled while I'm driving. My dash cam gives off a WiFi connection with no Internet access.
I did read that fixed a similar issue on an other Huawei device, thanks for the tip.
got updated to Pie last night, and I listened to Spotify on my way to work this morning. I noticed the audio is interrupted (for about half a second) two or three times within 45 mins. I thought it is just the Spotify streaming issue. Hmm .. maybe it is this issue.
spiderx_mm said:
got updated to Pie last night, and I listened to Spotify on my way to work this morning. I noticed the audio is interrupted (for about half a second) two or three times within 45 mins. I thought it is just the Spotify streaming issue. Hmm .. maybe it is this issue.
Click to expand...
Click to collapse
You can try other apps。You can see whether it's the problem of Bluetooth headset or the problem of App.
It only appears to be LDAC in my case (when using my Sony WH-1000XM3's). If I drop the codec down, the aborations don't manifest for me. Turning the screen on by way of power button makes the audio cut out for 100ms or less, but seems to indicate it's processor load that's causing it (across any audio app, like Spotify, Tidal, PocketCasts, YouTube).
Using anything lower than LDAC seems to be fine for me though (like when I'm using my Samsung Gear IconX 2018's).
I only updated to EMUI 9 on my P20 Pro yesterday and identified this issue within 5 minutes, so it doesn't bode well for Huawei's testing.
AWretchSavedByGrace said:
It only appears to be LDAC in my case (when using my Sony WH-1000XM3's). If I drop the codec down, the aborations don't manifest for me. Turning the screen on by way of power button makes the audio cut out for 100ms or less, but seems to indicate it's processor load that's causing it (across any audio app, like Spotify, Tidal, PocketCasts, YouTube).
Using anything lower than LDAC seems to be fine for me though (like when I'm using my Samsung Gear IconX 2018's).
I only updated to EMUI 9 on my P20 Pro yesterday and identified this issue within 5 minutes, so it doesn't bode well for Huawei's testing.
Click to expand...
Click to collapse
So, after having contacted Huawei, they initially advised me to wipe the cache partition however this didn't address the issue. They then apologetically recommended a full reset. Having now done this the Bluetooth audio issues I was experiencing appear to have been resolved.
Whether they'll return with use of the phone I have no idea, but LDAC and all other codes are working brilliantly now.
Hope that helps anyone having the same probs.
I have exactly same Issue, doesn't matter aptx ldac SBC, with some devices works fine with others horrible... It's a lot of work to reset to factory settings and reinstall all the apps and settings though
Any one know if there's a fix for this yet?
I've tried wiping the device and still has issues.
I have same issue w p20 pro EMUI 10.0.0.161 CLT-L29 model. Has earlier p20 pro china version L100? And no issues.
I'm using BT Shure SE846 and they are studdering. App notwithstanding. My cheap car BT radio jig works flawlessly. Huawei said I need to change mb. (For $150 since out of warranty)

Question Tab S8 keeps saying connected without internet - While using Youtube

As the title says, I only seem to have connectivity issues with my Galaxy Tab S8 when I'm using the youtube app. It will frequently claim connected without internet. Also that was with using an Arris G34 Gateway (modem/router in 1).
I can play Dragon Quest Tact for 3-4 hours straight or facebook or any other game really without it doing this. It seems that the second I switch to the youtube app is when it decides to do this, just got this thing about 4 days ago. My tab s6 lite, S20FE, roku streambar, xbox, alexa & lg tv do not suffer from a similar issue as this one... Is there an easy fix for this or did I just get a bad tablet?
I don't have the exact same issue, but did have for a couple of days the issue with youtube not wanting to load videos. When it eventually does, the quality is at the lowest format...changing the quality results in video not playing. I uninstalled the app, restarted the tablet, re-installed youtube and no issues so far

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