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I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
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you could try reflashing the original ROM
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
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If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...
i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
return it ..
kash04 said:
return it ..
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I agree, sounds like a loose connection somewhere
Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley
hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
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Thats doggone lucky!! Just another reason to have a dog around...
From what I've been able to find from searching, I think my Tilt is about to bite the dust, but thougth I'd post the symptoms and see if anyone has any good info.
My screen has been occasionally fading to white. Not sure how else to describe it. It just sort of starts getting white, and within 2-3 seconds will be completely white. It is still working, that is, I can place a call (using MS Voice Command); I can play music.
I have SPB Mobile Shell on it, and a button assigned to go to the home screen. I can press that, and it will go to the home screen and display normally. If it is a hardware problem, I find it interesting that I can go back to the main screen. I suspect it is close to gone.
Any thoughts?
If so, anyone know what it costs to repair, and where to do that?
Sounds like a software thing to me, I hate to say it but try a hard reset. Do you have a 6.5 rom?
I've been thinking of doing a hard reset anyway, My memory is about used up. I'm not quite sure why. Probably should get it cleaned up.
No, I'm not on 6.5. I've been reluctant to make the move. I did some rom updates some time ago, and then the person working it decided to stop. I decided to stay with MFGR based roms after that.
ewingr said:
I've been thinking of doing a hard reset anyway, My memory is about used up. I'm not quite sure why. Probably should get it cleaned up.
No, I'm not on 6.5. I've been reluctant to make the move. I did some rom updates some time ago, and then the person working it decided to stop. I decided to stay with MFGR based roms after that.
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Good thinking.
Likely NOT software but hardware -- could be the screen is going bad, or perhaps just the ribbon cable than connects the screen is broken or not seated properly.
burtcom said:
Likely NOT software but hardware -- could be the screen is going bad, or perhaps just the ribbon cable than connects the screen is broken or not seated properly.
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So the hardware problem is just scared of the button he has assigned?
I have SPB Mobile Shell on it, and a button assigned to go to the home screen. I can press that, and it will go to the home screen and display normally.
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Try putting the phone in the bootloader screen and let it sit there, that should let it go around the software.
Erm, yeah -- I guess that wouldn't be indicative of a hardware problem
Well, I am doing the hard reset. So far, no white.
Hmmm...lordy...I have a lot of stuff I try to put on this phone.
I wonder how much memory, both types, I need to keep available.
Don't put anything on the phone that you REALLY REALLY don't need. This is a taste phase and you need the least amount of BS on there.
Well, I've got most of what I need loaded, and have 61MB storage, and 63MB of Program memory free. Much better than before.
But I am still getting the fade to white occasionally.
I'm thinking hardware.
Anyone know if checking the 'ribbon' cable is user capable thing? I don't see it easily. I'll so some searching in the meantime.
Also, any feedback on cost and where for a new screen? Or do I just trash it when it finally goes?
[EDIT]
I am noticing that it particularly does it when I click the Windows (lower left) hard button on the front. I'm thinking it is related to a problem with that button.
Could be when you press that button you are flexing the cable enough to make it lose connection and go white -- this could be good news -- there are instructions scattered in this forum on how to take the phone apart. I'd recommend doing that and makeing sure the cable is firmly seated -- you should also inspect it for cracks.
Hopefully it's just a loose cable and making sure its in all the way will fix it -- if not you'll have to track down a new one.
Thanks. I'll do some searching for those instructions.
In the meantime, I called HTC just to get their thoughts on repair. First thing they told me was to upgrade the rom to the latest which is 3.57.502.2 .
I haven't been following ROM discussions. I need to check that out too. I wish I had seen or thought of that before I just spent a day with the hard reset/reinstall
did this get resolved?
I have the same issue. was it the ribbon cable?
update. I loaded a stock rom, and this appears to have solved the fade to white
Sorry...beeen away a bit.
I have not resolved the issue. It is intermittent, and hasn't happened for a few days now.
I searched and have found some instructions about taking the screen apart, but have not tackled that yet.
In my case I can't imagine changing roms making any difference, as I've had this rom for many months and it is just recently starting this.
I have found new LCD screens for this for ~ $30. I'm wondering if replacing the screen may be an ultimate solution or, if it is possible/likely that it is somethign else hardware related.
Been busy, and don't have the tools yet, so it may be a bit (or when it goes permanenly white forcing action) before I get any further on this.
It is definitely a hardware issue, my wife's tilt did the same thing, then it went permanent white. I first took it all apart looking for a bad ribbon cable or connection because it had taken a few good falls. But that was not it. So I bought a screen for about 30.00 online and shazam that was it!
Thanks for that info. I was thinking of ordering the screen, but concerned it could be something other than the screen (even though logically it would make sense that it is the screen.)
ok guys and gals, heres one for you. i know im a noob but this one has got me stumped and i cant for the life of me find anything in this or any forum or even google. i have the tilt. just flashed a cooked rom for the first time several weeks ago thanks to everyone on here and all the FAQs and stickies. (to any other noob, all the info is out there!!!!! dont be lazy!!! SEARCH AND READ YOUR HEART OUT!!!!) anyway, im running Witscheys latest 6.5 rom build 23071 HSPL 3.34 w/ radio 1.70.19.09. ive been tweakin it pretty much every day tryin to get it to the way i want.
well im so close to finishing and the the screen suddenly decided to randomly not respond to my touch. the buttons were the only way to control the phone. even after numerous soft resets. then it would decide to start responding. so i was doing some research and tried a couple diff methods of fixing "screen freezes" (but i dont think its a "screen freeze" as it worked fine with the use of the buttons) finally found a post in the thread for the room that read:
Originally Posted by cpala
Hi witschey,
I work with you rom a week a go, but sometimes the device screen freeze.
ugoff
Member
I had that same problem. Need to change the cache settings in Advanced Config. The filesystem cache defaults to 512kb, so I set it to auto and it doesn't freeze anymore. I also turned up the glyph cache to 32kb. Between the two, the phone interface runs fast and smooth.
so i tried that and it still didnt fix it. then i decided to just do a hard reset and install one app a day at a time (all the ones i had before the hard reset) to see if one of them was casing it. well after the hard reset i didnt notice the problem anymore. i was stoked. now all i needed to do was figure out which app was giving me trouble. WELL about 10 min later when i was texting my friends as usuall, my phone recieved a message but the screen was black. so i slid it open (wake on slide) and the screen turned on. replied to my buddy,closed the lid and the screen went black..... WTF? slid it open, screen on. closed, screen black.... and so forth. this is the way it has been since yesterday. even tried two more hard resets with no change.
NOW HERES THE WEIRD PART!!! if i slide it open JUST A LITTLE very slowly, the backlight turns on barely. just enuf to see the today screen but its very very dim. its as if there is a bad connection. but the screen is in portrait mode like it should be. if i open it fast the backlight turns on, screen shows portrait, then switches to landscape like it should. close it, it goes black but i know it switches back cuz the next time i open it, i can see it change again.
EVEN WEIRDER--- if open landscape, get into an app or program such as contacts where i can flick to scroll, ill close the lid, immediately flick the screen, open lid and low and behold my friends are just scrollin by!!!! the damn screen is responsive but there is no backlight!!! so to test i plugged into my laptop, activated mymobiler, and EVERYTHING works like it should when i touch the screen, use the buttons, open close the lid. it all shows up on my laptop. but the damn screen is still black when lid is closed. so i can literally look at my laptop and touch the black screen on my tilt and controll it!! WHY IS THE BACKLIGHT SHUTTING OFF WHEN ITS CLOSED!!!!???
so then i decided to tear the damn phone completely apart about 2 hours ago, check all connections, and clean all the dust. all connections checked out fine, put it back together and still have the problem. i know there is a magnet and sensor that tells the screen when to rotate when the screen is opened or closed but its obviously working cuz it will rotate the screen. my guess was that some kind of registry entry has been changed somehow. but then i realized thats not it because the hard resets didnt fix it. now im thinking hardware...... IM SO SORRY THIS POST IS SOOOOOO LOOOONNNNGGG but i dont know what else to do. phone was working great up until yesterday and i cant have this!!! has anyone had this problem with this or any other device or even know which direction to point me in??? PLEASE HELP!!! thanks in advance for any replies!!! the quicker ther better
I think your flat cable is broken. Doesn't make connection when closed (no backlight), barely connects when opened (backlight on).
So I think you need a new flat cable...
I agree with blueflame... I think it has nothing to do withthe rom flash.. it sounds like your ribbon cable is "Starting" to go.. unfortunatly it will only get worse where it wont; read you memory card, and evenutally your Sim card as well (speaking from experiance here).... If you are handy with tools, you can try to but a new one yourself and install it... But there are also some shops aroudnthe world, aswell and some members here who may be able to fix it for you... for a price (and not, I am not one of them)... Sorry for the bad news bud.. but I personally would rather knwo that than hard resettign 100 times and nrto beign able to figure out the problem...
hey. thanks for the fast replies! thats not exactly what i wanted to hear but like Teej said, its better to know than messing around with something else. now by flat cable are you reffering to the biggest ribbon cable inside the phone that connects the screen half of the phone to the keyboard half? Or the connector that comes directly out of the screen itself (meaning i buy a new screen and install and all is well) or is it another cable? but i think those are the only two that have anything to do with the screen other then the one for the sensor/magnet. here is a photo to help point out which ones. i have the manual so i can grab more photos if needed. thanks again for the help so far. good stuff. we are getting somewhere!!
photobucket.com/albums/b145/kewljay223/tilt.jpg
since im not allowed to post outside links yet, type this-----> h-t-t-p-:-/-/-i-1-8-. (minus the dashes between characters) in front of the link in my last post in your address bar to create the ACTUAL LINK and it should take you to the picture.
Hello!
I've heard that HTC's have very good build quality, and I've had my IS for just over a week now, and I've noticed 'creaks'. At first I thought it was the screen, but I've now realised it's the back cover that creaks sometimes. If I were to replace the back/get a protective case such as a 'Barely There Casemate' would that stop the creaking? I tried to post a link but am too new to.
Also, I noticed this when I first bought my phone and put the battery in, the battery fits in, but has a bit of a 'bounce' to it. If that makes sense. I thought it wasn't fitting in properly, but it does, just not RIGHT against the phone... if that makes any sense. Dunno if that would contribute to the creaky back, or whether that's normal.
Also, how can I get my LED to stay on longer when I get a text message? It's a handy feature, but it seems to stop flashing after about 20mins, which is a bit of a pain if I don't look at my phone for longer than that.
... and last but not least, Angry Birds. Whenever I open any of the games, they freeze at the home screen. I then have to hit home and reopen them, get to the next menu it freezes, I hit home and do the same routine till it eventually starts working. What's the deal? I thought about maybe reinstalling them, but surely each of the games wouldn't have installed incorrectly?
THANKS ALL.
martyfly1990 said:
Hello!
I've heard that HTC's have very good build quality, and I've had my IS for just over a week now, and I've noticed 'creaks'. At first I thought it was the screen, but I've now realised it's the back cover that creaks sometimes. If I were to replace the back/get a protective case such as a 'Barely There Casemate' would that stop the creaking? I tried to post a link but am too new to.
Also, I noticed this when I first bought my phone and put the battery in, the battery fits in, but has a bit of a 'bounce' to it. If that makes sense. I thought it wasn't fitting in properly, but it does, just not RIGHT against the phone... if that makes any sense. Dunno if that would contribute to the creaky back, or whether that's normal.
Also, how can I get my LED to stay on longer when I get a text message? It's a handy feature, but it seems to stop flashing after about 20mins, which is a bit of a pain if I don't look at my phone for longer than that.
... and last but not least, Angry Birds. Whenever I open any of the games, they freeze at the home screen. I then have to hit home and reopen them, get to the next menu it freezes, I hit home and do the same routine till it eventually starts working. What's the deal? I thought about maybe reinstalling them, but surely each of the games wouldn't have installed incorrectly?
THANKS ALL.
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I put a BodyGlove 2 piece case on my IncS and I do not notice the back sweaking anymore.
Oh, so the squeaky back is a common thing then?
Not for mine, I wonder if the problem is because one hasn't snapped the back on correctly.
It's definitely on properly. I've gone over the back a few times just to make sure it's clipped into place, so I dunno why it should do it.
Mine makes a noise at the bottom left corner of my case, got to admit its rather annoying. But i guess the majority of phones will unless its 100% flush with each other. Even when i put my otter case on it sometimes makes a noise.
The back on my phone is sometimes creaky as well. Since it's a malleable plastic, I'm guessing the weather/putting back on a certain way affects how squeaky or not it gets.
Ahh, okay, that settles it with the back then. Will just get a case. I need one any to give it a bit of protection, but it will hopefully stop the creaking. Am guessing the battery isn't a problem either if it's working in the phone... just me being a bit pedantic.
Anybody know if I'm able to make the LED stay on longer after receiving a text/notification?
OH! I've worked out what's going on with Angry Birds. Am presuming/hoping this is just an app problem. Basically, if I load the game and put the phone into landscape mode, the game won't work. I have to either hit home, or, spin the phone round into portrait mode, and then I can use the game. I then spin it back, choose the next menu and then put it back into landscape mode and then back again to get to the next setting/menu. It's a bit of a pain! Anyone know what's going on with that?
Thanks for all the replies so far.
Sorry for the bump. Anyone go any ideas for the game freeze and LED?
So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?
blackguy101 said:
So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?
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Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much
SkyAttacksX said:
Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much
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You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!
blackguy101 said:
You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!
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If you see the crack under the screen when it's off then I'm pretty sure that's not dead pixels, I would show you my S4 but my dad has it in custody to get it fixed and sell it sometime in the future... basically, everytime I rebooted the phone, more cracks came, and then they grew. I'm glad I could help though and I hope that the warranty covers it even with Odin flash, however root is within the system I believe so even a clean Odin flash may remove root but not all traces Hopefully they won't bother checking the entire system for traces, but if they do... thennnn you're kinda screwed sadly. Considering you're sending this to the actual manufacturer (Samsung) instead of the carrier (AT&T) then it is very likely that they will find out about the root. Whether they really care? (Which they probably do, screw your enterprising ways Samsung) That's up to them now. I wish you the best of luck!!!! Tell me how it goes