Touch screen responsiveness "issue"? - Nexus 6 Q&A, Help & Troubleshooting

From day one with this device, when I touch the screen to say launch an app from the drawer, I can be too quick or light about it. I've not had this issue with other devices, I am often tapping an option on the screen only to have to retap it for the phone to follow instructions. This doesn't seem to positive correlate with os version or rom or kernel.....so then assuming this isn't an issue specific to my device only....where does the issue lie and is it fixable?
Sent from my Nexus 6 using Tapatalk

Have not experienced this issue. You might want to get your piece replaced.
Sent from my Nexus 6 using Tapatalk

gammaxgoblin said:
From day one with this device, when I touch the screen to say launch an app from the drawer, I can be too quick or light about it. I've not had this issue with other devices, I am often tapping an option on the screen only to have to retap it for the phone to follow instructions. This doesn't seem to positive correlate with os version or rom or kernel.....so then assuming this isn't an issue specific to my device only....where does the issue lie and is it fixable?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
If you happen to run stock rom without any kind of screen protectors on top the display and you still have these touch issues, i'm afraid it is a spesific issue with your device.

Related

Touchscreen issues are AWFUL

I love the n7...mostly. I want it to succeed
But the issues where the touchscreen will have dead zones / drop touch / not work properly are killing me!
Is this driving anyone else nuts? I have had two different ones, and they both have the problem.
I'm hopeful that either this will be a software fix, or that there will be a later hardware revision that I can rma for.
But man, this is a big problem!
Edit.....
Here is a post on the problem
http://feedproxy.google.com/~r/AndroidNewsGoogleAndroidForums/~3/ds23baDpkSc/http://feedproxy.google.com/~r/AndroidNewsGoogleAndroidForums/~3/ds23baDpkSc/
Sent from my Nexus 7 using Tapatalk 2
ok, return and get a new one or demand a refund. I doubt no one here thought defects in a product were awesome, contact customer service
Are you not having these issues? I have had them on two different devices... Reports are starting to show up on the blogs.... I figured this was a device wide problem.
Sent from my Nexus 7 using Tapatalk 2
bongostl said:
Are you not having these issues? I have had them on two different devices... Reports are starting to show up on the blogs.... I figured this was a device wide problem.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm holding two of them right now, no touch screen issues on either.
_MetalHead_ said:
I'm holding two of them right now, no touch screen issues on either.
Click to expand...
Click to collapse
Im not having any issues either, but i havent played any tegra 3 specific games on it yet.
It only seems to happen sometimes... Particularly bad after playing intense games (dead trigger, e.g.).
Seems worse on the right side for me.
I in fact only took delivery of the 2nd one in the hopes that it wouldn't have the problem.
Sent from my Nexus 7 using Tapatalk 2
No issues here, played a few games and not a prob
Never seen any touch issues myself.
I had the issue this morning after powering up with the charger attached. The right hand side of the keyboard was very unresponsive. I was concerned the rooting I performed last night was contributing to the problem.
After powering off again it seemed to reset and has been working fine the rest of the day.
While it was unresponsive I downloaded a touch test app and it was struggling to see presses over 1/4 of the screen primarily the bottom right when in portrait orientation.
Thankfully it seems to be OK at present.
--
Sent from my Nexus 7 using Tapatalk 2

Nexus 7 Flicker Issue - Hardware Change Confirmation

I've received much from xda-developers forum, so I wanted to give a little back.
My Nexus 7 8GB had the flicker issue and some screen separation on the left hand side, I contacted Google and did the RMA process, yesterday I received the new one, and the change in hardware has eliminated the flicker issue. I know many people are waiting, hoping it's a software fix (and there may be one), but there is definitely some hardware change that fixed the flickering.
The panel in the new Nexus 7 seems different, as the color temperature is significantly cooler than on my original Nexus 7.
I recorded a quick video, which shows them side by side, it's hard to tell unless you're running full screen and HD, but the flickering is visible. Hopefully this helps those waiting for a software fix not get stuck with a bad screen...
Other than the flickering problem, this tablet rocks!
Could you post your serial# and CSSN off the box?
Doesn't have to be your exact serial#...just a rough one. E.g., mine is 338Kish and it still has the flicker issue...
What makes you so sure there's been a hardware revision?
I have one of the first N7's shipped from Google, and it's flicker free.
Sent from my Nexus 7 using xda premium
just lou said:
What makes you so sure there's been a hardware revision?
I have one of the first N7's shipped from Google, and it's flicker free.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Do you have the 8 or 16 gig version?
just lou said:
What makes you so sure there's been a hardware revision?
I have one of the first N7's shipped from Google, and it's flicker free.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I'm not sure there's been a hardware revision at all... It could just be two batches of the panels, one faulty? Or something else. All I know is that one panel is distinctively warm in color (the original) and has the flicker issue, and the other panel is cool and with no flicker. Maybe just a bad batch of panels? Or some of the other accompanying driver hardware? Assembly?
I'm just saying that a hardware change made a major and distinct difference for me.
When I get a chance I'll post the CSSN/SN.
adamhlj said:
Do you have the 8 or 16 gig version?
Click to expand...
Click to collapse
8GB
Sent from my Nexus 7 using xda premium
YomsThe3rd said:
I'm not sure there's been a hardware revision at all... It could just be two batches of the panels, one faulty? Or something else. All I know is that one panel is distinctively warm in color (the original) and has the flicker issue, and the other panel is cool and with no flicker. Maybe just a bad batch of panels? Or some of the other accompanying driver hardware? Assembly?
I'm just saying that a hardware change made a major and distinct difference for me.
When I get a chance I'll post the CSSN/SN.
Click to expand...
Click to collapse
My dads Nexus 7 16gb has quite a yellow tint to the screen and the left side of the screen is sticking up - although I don't think it flickers.. He's getting a replacement tomorrow although it won't be directly from Google. (Tesco's)
I'll post up whether the screen is any different.
This is good info. Once we get more confirmation that perhaps a RMA will solve the issue, then we'll see how good Google is at doing exchanges from the Play store. This entire issue has been so hard to pin down.
It would be nice if Google was more proactive about it and just offered a solution, but that is wishful thinking, I know.
Thanks!
PS my SN on a 16GB model that demonstrates the flicker is:
SSN: C60KBC226---
I just got off the phone. Was on hold for all of 2 minutes. The whole phone call was 8 minutes and 18 seconds. Hopefully it all works out.
heh I did the map test too and saw flicker and planning my return, but I saw some other users were saying tegra devices had this problem. so I turned OFF the wifi, and there was still flickering!
so.. before anyone jumps to conclusions maybe try the map scroll with wifi off
gnewylliw said:
heh I did the map test too and saw flicker and planning my return, but I saw some other users were saying tegra devices had this problem. so I turned OFF the wifi, and there was still flickering!
so.. before anyone jumps to conclusions maybe try the map scroll with wifi off
Click to expand...
Click to collapse
I had wifi on for both of them in the video, brightness set to the lowest setting, and the auto brightness checkbox off. It was happening to me in all applications, the map just seemed the easiest to reproduce in, so it may actually be related to the wifi receiving/sending data.
The new one does not have the issue at all.
can you try them both with wifi off?
I just got around to trying to find this issue on my Nexus 7, and I do see that the Maps app has some "flicker" (i.e., color or brightness changes). If this is what everyone is talking about (sorry, haven't kept up with this particular issue), then let me say that the EXACT same thing happened on my Transformer Prime.
I remain pretty sure that this whole issue is related to the PRISM power-saving tech that's a part of the Tegra 3 platform. I've seen too many wonky issues like this on too many Tegra 3 tablet to think it's not related (that includes the Prime, the Toshiba Excite 10, and the Toshiba Excite 7.7, the latter of which is even an AMOLED screen and so not subject to LCD-type issues).
So I tried to reproduce the flicker on my N7 and was only able to reproduce flicker upon panning in google maps. When I drag the map around and the street names are loading I can sometimes see a minimal flicker (generally when I a lot of loading is occurring). Its pretty subtle and only visible when brightness levels are low.
Don't see any flickering at any brightness level besides that.
To OP, can you see any flickering at all upon panning in your new device? my N7 doesn't flicker like the old one you have, I could probably bare with it.
In a dark room with a Strong wifi full bars and barely and WiFi signal had the same Flickering issue with google maps. It is something else.
So for me it doesn't appear WiFi signal effects it.
Going to be calling Google tomorrow.
YomsThe3rd said:
The panel in the new Nexus 7 seems different, as the color temperature is significantly cooler than on my original Nexus 7.
Click to expand...
Click to collapse
The change in colour temp is probably just normal variation. No mobile devices are calibrated (including the iPad3) and they all show a fairly wide variety in their white balance. It is possible, though, that the flicker has some sort of causal relationship with the screen lift.
My search led me here after noticing the flicker issue while browsing the web on my n7 at night.
I just did the map test and it flickers every 5 secs with the WiFi ON. With WiFi OFF there is no flicker. Same with all the apps that use WiFi.
So is a this a HW or SW issue?
There's already a large thread on screen flicker. Not sure why we needed another. Maybe a mod can merge them.
Sent from my Nexus 7 using Tapatalk 2
Thanks for the post. I received mine on Tuesday and noticed the screen flicker with the auto brightness. Called last night and they're sending me another. If the RMA flickers, I'll wait until Google's new Motorola division begins creating actual PURE Google products.
Here's my Nexus serial: xx0KBC019770
My first device had the screen separation issue. I have since had this replaced and the new one has the screen flicker.
It is most noticable when the brightness is at its lowest, above 20% it _almost_ disappears. turning wifi off seems to stop the flicker.
In the video did you have the brightness the same on both?

swipe sensitivy

anyone know if this is hardware defect? the touch screen swiping is not that fluid right?
Settings/Developer Options and turning on a setting called “Show Pointer Touches” and checking the value at the top of the screen associated with “Prs”. Normal Android devices such as my Galaxy S III register touches as light as 0.12. The minimum I can achieve on the Nexus 4 is 0.48. Sliding my finger across the screen allows it to drop as low as 0.26, but on the Galaxy S III I can register under 0.10.
Click to expand...
Click to collapse
is this true or false
It is true. The touch sensitivity is much more less than other phones in the market. If you're coming from the S3 or the iPhone than you'll notice a big difference.
However, I have since gotten used to the sensitivity and have no problems now.
Sent from my Nexus 4
I find this happens intermittently and a reboot or restart of the launcher fixes it.
Sent from my Nexus 4 using Tapatalk 2
Came from an s3 and I notice no difference. Maybe I strong arm it though.
Sent from my Nexus 7 using Tapatalk 2
Those numbers mean nothing on this type of screen according to another post on this same topic. Do a search if interested.
I have no issues with my nex 4 even sensitivity but I heard on an android podcast that this type of display had the actual display in front of the touch screen or whatever it is called. This makes the display look closer and nicer but effects touch sensitivity according to those guys and a couple posters. It makes sense to me but I have not noticed any issues myself.
sent via xda premium with Nexus 7 or Nexus 4!

Concerned about ambient display pocket dialing.

I hadn't thought about the ambient display causing problems like this. I guess it's a concern we should all be aware of. I'd rather not use a pin code to keep this from happening.
Anyone else concerned about this?
http://feedproxy.google.com/~r/DroidLife/~3/sEk1HuolvGQ/
posted while using my note 3
I turn on password protection. So if if an accidental press wouldn't bother me.
I never use any extra lock screen protection myself. So I'm kinda concerned.
posted while using my note 3
Yep, this has been an issue for me in the few hours I've had it.
Sent from my Nexus 6 using Tapatalk
So far I haven't encountered this issue with mine.
Not near enough to discourage me from this phone but still slightly annoying to know it could be an issue.
posted while using my note 3
hasbrobot said:
I hadn't thought about the ambient display causing problems like this. I guess it's a concern we should all be aware of. I'd rather not use a pin code to keep this from happening.
Anyone else concerned about this?
http://feedproxy.google.com/~r/DroidLife/~3/sEk1HuolvGQ/
posted while using my note 3
Click to expand...
Click to collapse
I'd be surprised if folks at Google didn't used proximity sensor to filter noises like this.
Not an issue for me. Never keep phone in pocket but rather death grip on rt hand.
Ian B
The face detection is an option. I think I read it will work in the background while ur swiping the unlock. I plan on trying it out.
Sent from my VS985 4G using Tapatalk
I wonder how much this would affect battery life. Even with a password to prevent unintended calls, opening apps, etc. it would still cause the screen to turn on more often.
From what I understand, ambient display could be turned off. Although I would think that would be the last thing I do. But let's say for kicks that you did turn it off. How would it work without it?
posted while using my note 3
Someone on Reddit posted today that the update that went out yesterday/today fixed the pocket dialing issue. I haven't seen anything official yet or had enough opportunity to test the statement though.
That's interesting. I wonder what changed to fix it. That is, if that's correct.
posted while using my note 3
Update did not did it. Miss moto display already. They should have such with Motorola's way of doing it.
Sent from my Nexus 6 using Tapatalk
jmill75 said:
Update did not did it. Miss moto display already. They should have such with Motorola's way of doing it.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Try using dynamic notifications. It's almost exactly like active display
I've raised this as an issues on Android's issue tracker:
https://code.google.com/p/android/i...nt&colspec=ID Type Status Owner Summary Stars

[Q] Want to buy nexus 6, are there still screen issues persisting?

Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
drnishant123 said:
Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
Click to expand...
Click to collapse
I've had mine since November 2014 and I have none of those issues.
Smooth sailing here
I keep it adaptive 66% brightness and its all good no burn-in that I can see I have noticed some specific apps like chrome cause a weird freeze on the right screen half happens maybe once a month with no pattern (a quick screen off/on fixes it could possibly be a custom kernel thing). Only other thing I'd say is the screen has a very warm color palette by default, I use code blue with kcal 237, 235, 255 to make a cooler feel, there's a thread about it somewhere. I've had mine since February.
drnishant123 said:
Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
Click to expand...
Click to collapse
The Galaxy S6 has lots more software issues then the N6 atm and besides that i have never personaly had this screen issue. The N6 is a great phone especialy now it is beeing discounted here and there (US and UK).
Been rocking N6 for last 1 month and i am loving it. No issues at all. Like u i was also very concerned to put into huge sum of money into N6 purchase after reading soooooo many discouraging videos and reviews and comments.
But i am using it as my daily driver for like 1 month now and i haven't seen any issue related to screen, battery, or even software. 5.1.1 is very stable.
I keep the adaptive brightness on and brightness level at 50% and i get 4 - 4.5 hours SOT with everything on...including google now, location history, location reporting high accuracy.
No screen burn, no battery swelling, no battery life issues, no screen freezes, bt yes i'll admit the screen colour is more on a warmer side.
I got a Nexus 6 from Google Play and a friend got one from Motorola in June 2015. Both have screen issues, one have vertical banding noticeable on gray or dark backgrounds, the other has a yellow tint and very uneven backlighting. I'm not sure if most have these issues and simply aren't bothered or what. Not sure what to do at this point.
Flawless here
No issues with mine ....
mine works fine never had any of the issues above
No issues for me.
Guyinlaca said:
and very uneven backlighting.
Click to expand...
Click to collapse
There's no backlighting.
What I meant to say is that strips of the screen are brighter or darker than the rest of the screen and it looks blotchy. If I hadn't viewed a solid gray screen, I might not have noticed but this doesn't make me happy, especially knowing that Android M has a dark theme with lots of grays.
I've had my white 64gb from Motorola since March. Had it replaced once already for the screen tearing issue when running a custom dpi. The replacement I got a month ago does the same. Will be calling again soon
Sent from my Nexus 6 using XDA Free mobile app
I got a nexus 6 at ATT through the next program a couple months ago. It had banding on the right side of the screen right out of the box. It was pretty discouraging. I took it back and got it swapped for another unit and honestly couldn't be happier. The n6 is an amazing phone.
crzycrkr said:
I've had my white 64gb from Motorola since March. Had it replaced once already for the screen tearing issue when running a custom dpi. The replacement I got a month ago does the same. Will be calling again soon
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Screen tearing or half black?
Issues relating to custom DPI happen on them all.
I received mine on 6/18, no issues other than a pink hue at low brightness (with adaptive brightness turned on) which seems to be software based.
danarama said:
Screen tearing or half black?
Issues relating to custom DPI happen on them all.
Click to expand...
Click to collapse
Half black, and half freeze, which I've seen be referred to as screen tearing in just about all the posts I could find on it. Funny thing is on every kernel or ROM thread ice asked about it I've been told it does not happen on all of them. Seems many have had their phones replaced and had no issues in the replacement and that has led to people believing it's a hardware issue. Only other explanation I had seen was something about Franco saying it's a possible display driver issue. Sucks that I can't use Franco kernel at AOL because it becomes horrible
Sent from my Nexus 6 using XDA Free mobile app
crzycrkr said:
Half black, and half freeze, which I've seen be referred to as screen tearing in just about all the posts I could find on it. Funny thing is on every kernel or ROM thread ice asked about it I've been told it does not happen on all of them. Seems many have had their phones replaced and had no issues in the replacement and that has led to people believing it's a hardware issue. Only other explanation I had seen was something about Franco saying it's a possible display driver issue. Sucks that I can't use Franco kernel at AOL because it becomes horrible
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
The tearing, which by that I mean freezing definitely seems to be a graphics card issue. The half-black if you change the DPI and rotate clockwise so buttons are on the bottom, afaik happens to them all. I think this is related to the GPU to, though I don';t think that is hardware issue. The tearing issue seems to manifest more when the device is warm/hot
danarama said:
The tearing, which by that I mean freezing definitely seems to be a graphics card issue. The half-black if you change the DPI and rotate clockwise so buttons are on the bottom, afaik happens to them all. I think this is related to the GPU to, though I don';t think that is hardware issue. The tearing issue seems to manifest more when the device is warm/hot
Click to expand...
Click to collapse
The tearing is a graphics card software or hardware issue? I love this phone, but it's getting very frustrating. Especially since my RMA prices with Motorola turned out to be a series of clusterf*cks.
I'm running Chroma right now and with the included Franco it's unusable in both my phones at a lower dpi. Half screen freezes left and right within seconds of starting up. The reasons I initially believed it was software was that it only seems to happen in certain apps. Specifically ones that required a lot of scrolling, like XDA, Facebook, and chrome. But no one else in the thread seems to have the issue
The half black screen I figured had to be software because the soft buttons are still on the screen.
I just wish there was a solid answer so I could stop guessing
Sent from my Nexus 6 using XDA Free mobile app
crzycrkr said:
The tearing is a graphics card software or hardware issue? I love this phone, but it's getting very frustrating. Especially since my RMA prices with Motorola turned out to be a series of clusterf*cks.
I'm running Chroma right now and with the included Franco it's unusable in both my phones at a lower dpi. Half screen freezes left and right within seconds of starting up. The reasons I initially believed it was software was that it only seems to happen in certain apps. Specifically ones that required a lot of scrolling, like XDA, Facebook, and chrome. But no one else in the thread seems to have the issue
The half black screen I figured had to be software because the soft buttons are still on the screen.
I just wish there was a solid answer so I could stop guessing
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I've never had the tearing issue and not everyone has that one. The guys who have had an RMA have generally said that it had stopped the issue happening. Im not sure that has any link to DPI either. My suspician based on not really any evidence at all is that it is hardware related, since some have it and some do not.
The half black is definitely linked to DPI and there is no fix to that that I am aware. I just turn that rotation mode off so I can only go anti-clockwise.
danarama said:
I've never had the tearing issue and not everyone has that one. The guys who have had an RMA have generally said that it had stopped the issue happening. Im not sure that has any link to DPI either. My suspician based on not really any evidence at all is that it is hardware related, since some have it and some do not.
The half black is definitely linked to DPI and there is no fix to that that I am aware. I just turn that rotation mode off so I can only go anti-clockwise.
Click to expand...
Click to collapse
The weird thing with me with the tearing is it only happens in certain situations and has been consistent across both devices I had. Certain kernels I get it, other ones I do not. Franco has been unusable for me on both. It has only happened at lower dpi. Never on stock. Send to be less frequent with interactive governors than ondemand or conservative
Sent from my Nexus 6 using XDA Free mobile app

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