Certain apps are closing out as soon as they open - Fire Q&A, Help & Troubleshooting

I just purchased the $50 version, and then rooted it, sideloaded the Play Store and blocked ota updates. Everything works fine, except imdb and inbox apps. They just close out on me right away. Any thoughts on this?

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[Q] After travel to China, Market fails to show downloaded apps

Hi,
So I recently traveled out of the US to China for vacation, and when I was there I decided to check/download some updates for my Downloaded apps in the Android Market. Notably I could not see the Android Market Front Page when connected in China (must be Google block?), however I could see which of my apps had updates.
However, I'm back in the US now and when I go into the Market to update my apps, none of the downloaded apps are showing. I tried using Appbrain to update them, but that failed as well, and now the only apps that show up in my Market are the ones Appbrain listed as having updates. I tried using an app like Market History Delete but that didn't work either.
I figure it must be some Market sync issue or something, but is there anything that can be done short of doing a complete factory wipe? Thanks.
My wife and I came back from a 6 month stay in China last year. I had a similar issue. I think I has to go under manage applications, filer for "All", and force stop the app then uninstall updates. I then rebooted the phone and it worked for me. My wifes phone had the same problem but my solution did not work for hers. So I dont want to say it will work for you, but its did for me. I'm afraid I dont know what else to tell you. Let me know if it works for you.

[Q] Amazon Apps Not Updating After Flashing Serendipity

So, I finally took the plunge and flashed a custom ROM today - been following the discussions and weighing my options since August, but decided "what the heck" and installed Serendipity. I haven't had a ton of time to form a complete opinion, but I am impressed so far...looking forward to playing around and seeing what it has to offer...
Anyhow, my question/issue is this: Since the Amazon App Store came out, I've been downloading and sideloading the apps onto my phone via SWM with no problems - i probably have 10 or 15 apps from the Amazon store (mainly the free apps of the day). So, today, I went to the Android Market to see if there were any updates for any of my apps. There were several updates available - some for apps I got from the Market, some for apps I got from Amazon. When I try to update the Amazon apps, I get to a screen asking me to pay for the app. Basically, it appears that the app is not recognized as having come "legitimately" from the App Store when it was that apps "free app day" - so, in essence, I've already "bought" them. The funny thing is I can open the apps and use them fine, its only if I try to update them on the App Store.
As I'm writing this, i'm thinking this might actually be somewhat normal - since they didn't originate from the Matket, I shouldn't be able to update them via the market, right? I should be able to do that through the App Store...
So, I guess I'm not really sure what my question is - maybe, is there a way to make it so these Amazon apps don't show up as having an update available in the Market?
Curious to see if anyone else has experienced this and if you have any thoughts on what to do (if anything) about it...
(Sorry for the rambling message - it's late and I shouldn't be typing...)
You answered your own question. Apps you buy in the Amazon store you update through Amazon. Apps you buy in the market you update in the market.
Several free app of the day apps have updates in the market the same day i dl from amazon.
what the guy above said. and also the marketplace and amazon market are NOT the same thing although they have many of the same apps. the android market wil recognize the amazon apps and say theres an update for it but to update it through the market you have to buy it on the market

How to avoid play store update for an app

Hi
The latest google search crash on my rom, so I don't want to update it from play store, but I don't know how to disable the update for the apps that I want. I tried to detach from market with titanium but still wants to update it.
any idea?
if you go to Google Play, select the app, there is check box that can disable automatically updating. You'll still get a push notification of the update, but you can clear it and won't show up till a reboot.
There is setting within Google Play to change autoupdate for all apps too.
lovekeiiy said:
if you go to Google Play, select the app, there is check box that can disable automatically updating. You'll still get a push notification of the update, but you can clear it and won't show up till a reboot.
There is setting within Google Play to change autoupdate for all apps too.
Click to expand...
Click to collapse
No, that's not that I wanted to ask.
I have auto-updates disabled, but when I go to "my apps", play store shows all my apps that needs to be updated, if I click the update button, all of them starts the update, I want to play store don't show that app so it will never update.
Right now I need to update all of them, then look to search and then cancel that one.
Its just like he said on the new play store auto update is under options on the particular app screen if you uncheck that that app wont update on you..i know dor a fact because i have a few apps set that way...wallet in particular because the new play store auto set everything to auto update and screwed mtly wallet up for a bit and i had to find the auto uodate option.
I don't know of any other way. You may want to try to side load the application. I know the apps I side load, which are not available in the US, don't update the usual way. Some I was to get when you could still use MarketEnable and other similar apps. This has been my experience with NFL Game Pass, BBC iPlayer, etc. They don't show up having an update. I have to go to all apps in the my application list, and manually check all app, and manually update those apps that show an update is available.
I'm not saying it'll work. It's just might do what you're seeking.
Also, TB did an update and had something about delinking. You may want to give it another try.
Personally, I had a few apps I didn't want to update. I would either update the apps I wanted one by one. Otherwise, when I hit update all, I would just hit the one I didn't, and hit stop update. Hopefully, the app wasn't the first to be updated.

Problem installing most Amazon Apps

Hi,
Is anyone else having issues installing the prime photos app, the Amazon drive app and the Amazon Alexa app from the play store? I have trieda few times and keep getting an error code '505'.
I have also tried to install the Amazon app store to see if I can install them from there, but the app fails to install also despite unknown sources being enabled for Chrome and files.
If anyone can shed any light on this I'd appreciate it.
Cheers!
Same here
I'm having exactly the same problem. I'm unable to install Amazon Prime from the app store and updates to the preinstalled Amazon apps also fail. I've tried reaching out to Huawei, but haven't had a response yet.
have amazon prime, music and video all installed without issues
Sorted
walkerx said:
have amazon prime, music and video all installed without issues
Click to expand...
Click to collapse
I've just deleted the pre-installed Amazon apps and downloaded them again and all working now. Must have been an issue in the original download.
What's about shopping app?
Play store says it's not compatible
Same
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.
mptobin1 said:
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.
Click to expand...
Click to collapse
Too bad I had no preinstalled Amazon apps.
As workaround, I have installed the apk from apkmirror
Thank you - I was having this issue and uninstalling the Amazon shopping app that came pre installed (and also wouldn't update via play store) and then reinstalling it did the trick!
I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.
damagedgoods said:
I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.
Click to expand...
Click to collapse
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.
So after I uninstalled the Amazon Shopping app I've been able to successfully install Amazon Music. I've not tried any of the others as I don't use them.
I'm guessing we'll have to wait for an update from Amazon.
---------- Post added at 01:17 PM ---------- Previous post was at 12:33 PM ----------
Ok so I just sideloaded the Amazon Shopping app. It's the latest build from May 31st labelled version 16.10.0.100. It installed fine and other Amazon apps install as well. Tested with Kindle installed from the Play Store.
BurtieBL said:
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.
Click to expand...
Click to collapse
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.
redandwhiteliz said:
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.
Click to expand...
Click to collapse
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.
BurtieBL said:
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.
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Click to collapse
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!
for me amazon prime video came pre-installed on my p20 pro and has got latest updates.
redandwhiteliz said:
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!
Click to expand...
Click to collapse
Pleased it worked and thanks for the update! I went almost 3 months without any amazon apps so was happy when I figured this out.
I've passed the solution on to Huawei because I think a few are having the same issue.
yeh I can't get the latest update to amazon shopping as now says not supported for any of my huawei devices
Amazon Shopping App issues
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.
big_phil said:
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.
Click to expand...
Click to collapse
Great advice thanks - I had the same problem, which your solution seems to have solved
None of the above solutions work for me. Amazon App Store won't open, the rest of Amazon apps work fine.

recent problem with a custom build - Play Store doesnt download anymore

ive found another thread with this problem with - answers.
i guess its worth a shot.
any ideas what to do? ive ran multiple tests with no luck. im happy at least that now i know how i can fix play store.
its a bit sad tho, cause i can manage to make financial apps work .. but cant get them from store (and i dont trust getting them anywhere else)
i played around with stopping magisk app also uninstalled xposed , seems stable now
Is this referring to an issue where the Play Store opens and can install/uninstall apps with no problem but for some reason it stops functioning as it should when checking for app updates? Where it doesn't display the list of apps with available updates at all and tapping to manually check for updates animates for only a second and returns nothing?
Or is this referring to downloading certain apps hidden by Play Store when it can't verify your phone/ROM through SafetyNet or Google device certification, with the Store app fully functional otherwise?

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